Trusted Agent profile · Bournemouth, Christchurch and Poole

Foxes Sales & Lettings Bournemouth, Christchurch and Poole reviews

4.2

★★★★★ Great

159 reviews across 2 platforms

2 Poole Hill, Bournemouth, BH2 5PS, Bournemouth, Christchurch and Poole, BH2 5PS

Foxes Sales & Lettings's office in Bournemouth, Christchurch and Poole, at 2 Poole Hill, is rated 4.2 out of 5 across 159 reviews on two platforms, including 158 Google reviews rated 4.2.

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4.2 / 5

158

Reviews on Google

This office

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1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.

5/5

Google

I couldn’t recommend Ben highly enough at Foxes, worked super hard for the vendor and as the buyer I was kept in the loop throughout the whole process. What I loved about Ben and Foxes was how proactive they were with making things happen and keeping the momentum of the sale going during a really difficult time due to the pandemic. They will look after you well.PositiveResponsiveness, Professionalism

Adam · 24 October 2021

Agent replied · 23 October 2024

Hi Adam, Thank you for your kind review. We are glad that we could help you with your purchase, it really is a great property! If there is anything we can do to help in the future, please do not hesitate to contact us.

5/5

Google

Excellent service from Ben and the team at Foxes. They found buyers for us quickly and kept us informed at every stage of the selling process. Very, very pleased.

Geoff · 11 October 2024

Agent replied · 23 October 2024

Hi Geoff, Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with Ben and the team at Foxes. Providing prompt service and keeping our clients informed at every stage of the selling process is our top priority, so we're delighted that you were very pleased with our efforts. Your positive feedback motivates us to continue delivering the best service possible. If you have any future real estate needs or questions, please feel free to reach out. We appreciate your trust and recommendation!

5/5

Google

Ben and the entire team were amazing throughout the sale of our property. Communication is key when dealing with the stress of moving house, and without doubt we couldn't have asked for more in terms of proactivity and engagement from Ben. If you're looking to sell or purchase a property, I'd definitely speak to Foxes.

Nathan · 15 July 2025

Agent replied · 17 April 2026

Hi Nathan, Thank you so much for your fantastic review! We’re thrilled to hear that Ben and the team were able to support you throughout your sale and keep communication clear during what can be a stressful process. Your kind words about proactivity and engagement mean a lot to us. We really appreciate your recommendation and look forward to assisting you again in the future, whether buying or selling!

5/5

Google

We found our forever home through Foxes. From start to finish, they have been amazing. Ben particularly has been so supportive. We threw so many questions at them and every single one was answered. We were kept informed of each stage perfectly. Thank you Foxes for everything.

Victoria · 3 October 2025

Agent replied · 17 April 2026

Hi Victoria, Thank you so much for your fantastic review! We’re delighted to hear that you found your “forever home” through Foxes and that the process was so smooth from start to finish. It’s wonderful to know that Ben was able to provide the support and answers you needed, and that you felt fully informed at every stage. We’ll be sure to pass on your kind words to Ben, he’ll be thrilled to hear them. Thank you again for choosing Foxes, and we wish you many happy years in your new home!

5/5

Google

Ben & Jo were fantastic, easy to deal with and diligent in helping keep things on track wherever possible with the sellers solicitors - highly recommend

Sam · 17 March 2026

Agent replied · 17 April 2026

Thank you so much for your kind review! We are delighted to hear that Ben and Jo were fantastic to work with and that you found them easy to deal with throughout the process. It is great to know their diligence made a positive difference. We really appreciate your recommendation and wish you all the very best in your new home!

5/5

Google

Incredibly professional and despite a number of false starts with the sale kept us all informed throughout the sales process right through to completion .

Julie · 17 March 2026

Agent replied · 17 April 2026

Thank you, Julie, for your kind words and for taking the time to share your experience. While the journey had its challenges, we’re so pleased we were able to guide you through each stage and keep you fully informed right through to completion. Clear communication and steady support are especially important when there are unexpected twists, and we truly appreciate your patience and trust throughout. It was a pleasure working with you, and we wish you all the very best for the future.

5/5

Google

Brilliant service from start to finish from everyone at foxes always in communication with everything either via phone or email with progress of the purchase especially being a 1st time buyer certainly made my life a lot easier not having to panic about anything

Michael · 2 September 2025

Agent replied · 17 April 2026

Hi Michael, Thank you so much for your fantastic review! We’re thrilled to hear that your first-time buying experience was made easier with Foxes. Keeping you informed every step of the way is always our goal, and it’s wonderful to know that this helped reduce any stress or uncertainty during the process. We’ll pass your kind words on to the team, they’ll be delighted to hear them. Congratulations again on your new home, and thank you for choosing Foxes!

5/5

Google

Ben handled the sale of a large building comprising two flats in a very professional manner. He was excellent in the way he handled everything through to the competion. Will happily recommend and hope to use his services again in the future.

Len · 17 September 2025

Agent replied · 17 April 2026

Hi Len, Thank you so much for your kind review. We’re delighted to hear that Ben handled the sale of your property professionally and efficiently all the way through to completion. It’s wonderful to know that you felt well supported throughout the process. We really appreciate your recommendation and look forward to assisting you again whenever the need arises.

5/5

Google

We had a great overall experience selling our property through Foxes. Ben was professional, responsive and approachable. Would highly recommend.

Hels · 11 October 2024

Agent replied · 23 October 2024

Hi Hels, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience selling your property with Foxes. Ben and the team strive to provide professional, responsive, and approachable service, and we're glad to know we met your expectations. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your positive experience. Should you need any assistance in the future, please don't hesitate to reach out.

5/5

Google

Ben of Foxes persevered through a long process but through his tenacity was successful in ensuring that the sale eventually went through. Well done Ben and Jo, your legal lady.

Bryan · 17 December 2025

Agent replied · 17 April 2026

Hi Bryan, Thank you very much for taking the time to leave such a positive review. Property sales can sometimes be a longer journey than expected, so we’re delighted that Ben’s perseverance and determination helped see everything through to a successful completion. We’ll be sure to pass your kind comments on to both Ben and Jo, they’ll really appreciate the recognition. Thank you again for your support, and we wish you all the very best for the future.

5/5

Google

Just had the pleasure of selling my house through Foxes. I would definitely recommend them as they were so professional and got my place sold really fast. I dealt with a guy called Ben who seemed to go above and beyond when it came to selling my house, with feedback and keeping me informed on viewings etc. Top company and top bloke, a very happy customer.

Phil · 11 October 2024

Agent replied · 23 October 2024

Hi Phil, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Foxes. It's great to know that our professionalism and efficiency met your expectations and helped sell your house quickly. Ben will be especially pleased to hear your kind words. Going above and beyond for our clients is what we strive for, and it's fantastic to see it recognised. Keeping you informed and providing valuable feedback during the viewings is an essential part of our service, and we're glad it made a difference. We truly appreciate your recommendation and are delighted to have had the opportunity to assist you. If you ever need our services again or have any questions, please don't hesitate to reach out. Thank you once again, and best wishes for the future!

5/5

Google

I had a great experience with Ben from Foxes estate agents. He was professional, friendly, and kept me updated every step of the way. Despite some unforeseen delays he made the process smooth and stress-free. I’d happily recommend them to anyone!

Hannah · 18 August 2025

Agent replied · 17 April 2026

Hi Hannah, Thank you so much for your lovely review! We’re thrilled to hear that Ben made your experience smooth and stress-free, even with some unexpected delays along the way. Providing professional, friendly, and consistent communication is something we take pride in, so it’s fantastic to know it made a difference for you. We really appreciate your recommendation and hope to assist you again in the future!

1/5

Google

They deserve 0 Amanda bertramelli us the worst estate agents. I paid the holding deposit for a flat completed the references and guarantor applications for them to reassure me that once they are complete I’ve got the house. I receive an email from the agent saying the landlord withdrew application not even a phone call. Unprofessional never seen any service like this. She should be fired for sure

Hermonia · 8 August 2024

Agent replied · 8 August 2025

Thank you for your feedback, and we’re sorry to hear that you’re disappointed with your experience. We’d like to clarify that until a tenancy agreement is signed, both landlords and prospective tenants have the right to withdraw from the process. This is standard practice across the lettings industry and is clearly outlined in the documentation provided during the application stage. In your case, all necessary steps were being followed diligently, including the processing of your references and guarantor application. Unfortunately, the landlord made the decision to withdraw the property, which, while regrettable, was outside of our control. You were informed promptly, in writing, as per our policy to ensure there is a clear and timely record of communication. We must also take this opportunity to state that Amanda acted professionally and in line with our company procedures. Personal attacks on our staff are not appropriate and do not reflect the high standards we aim to maintain for all clients and applicants. We do understand your frustration, and we genuinely wish the outcome had been different.

5/5

Google

Very happy with the team at foxes sales & lettings really can't praise them enough will be using them in the future.

Nigel · 11 September 2026

1/5

Google

Arrogant and incompetent agents. Lettings manager doesn't even bother to respond to complaints in a timely manner. Massive delay with the deposits, with incorrect states. The agency tried hard to take our deposit for damages that never existed. Case was on the despute, and wined!!!! at least after 4 months I get all my money back! AVOID RENTING THROUGH FOXES!!

Angel · 25 October 2019

Agent replied · 23 October 2024

Hi Angel, We deeply regret that you feel you had a negative experience. Providing excellent service and resolving issues promptly is our priority. Your feedback is important to us, and we take it seriously. We are glad to hear that your deposit dispute was resolved in your favour, and we appreciate your patience during this process. We understand your frustration, and we are committed to improving our services to avoid such situations in the future. If you have any additional concerns or would like to discuss this further, please don't hesitate to contact us directly. We value your feedback, and we are dedicated to making the necessary improvements to enhance our services. Thank you for bringing this to our attention.

5/5

Google

Ben has been absolutely brilliant. From start to finish. unlike many other agents, he is always there to answer questions when I recently purchased a property. Would recommend foxes. Thanks.

Sunset · 11 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to share your experience with Ben and Foxes. We are delighted to hear that Ben provided you with excellent service throughout your property purchase journey. … More

5/5

Google

From the first viewing through to completion Foxes Letting and Sales were professional, helpful and friendly. Big shout out to Ben who defintely goes the extra mile for his customers.

Ruth · 11 October 2023

Agent replied · 23 October 2024

Hi Ruth, Thank you so much for taking the time to share your experience with Foxes Sales … More

5/5

Google

Ben Dilling is excellent and keeps you informed throughout the process of selling. Also Jo of Progress keeps on top of the situation contacting solicitors etc. Totally Excellent

Cockney · 11 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to share your experience with us. We're delighted to hear that Ben and Jo provided you with excellent service throughout the selling process. … More

5/5

Google

This was the first time to use Foxes Lettings and we are very pleased with them. Matt was very helpful from the beginning, smooth process and within 2 weeks we have signed our agreement. Highly recommend them

A · 24 October 2022

Agent replied · 23 October 2024

Thank you for choosing Foxes Sales and Lettings for your rental needs! We're thrilled to hear that your first experience with us was a positive one. Matt is indeed a valuable member of our team, and it's fantastic to know that he provided you with helpful and efficient service throughout the entire process. We greatly appreciate your recommendation. If you ever require any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to assist you every step of the way. Once again, thank you for your kind words and trust in Foxes Sales and Lettings. We look forward to serving you and meeting your rental needs in the future!

5/5

Google

We have recently purchased a new property through Foxes. From agreeing the price, liasing with solicitors, and completing, Ben and his team were extremely helpful, flexible and pleasant to deal with. We'd be very happy working with them again in the future. Thanks againPositiveProfessionalism

Chris · 24 October 2021

Agent replied · 23 October 2024

Hi Chris, Thank you so much for choosing Foxes for your recent property purchase! We are thrilled to hear that Ben provided you with exceptional service throughout the entire process. Our team takes great pride in being helpful, flexible, and pleasant to deal with, and it's fantastic to know that this made your experience a positive one. If you ever decide to work with us again in the future, please don't hesitate to reach out. We're here to assist you every step of the way. Thanks again for your trust and kind words. Congratulations on your new property, and we wish you all the best!

5/5

Google

Very helpful and great communication when looking for a buy to let property. Don’t hesitate to reach out to Ben if you need any help/guidance in the property market.

Matthew · 20 August 2025

Agent replied · 17 April 2026

Hi Matthew, Thank you so much for your kind review! We’re delighted to hear that you found our team helpful and that communication was clear while searching for your buy-to-let property. Ben will be thrilled to know you felt supported and guided throughout the process. We really appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

Ben was extremely helpful throughout the buying and selling process, going above and beyond to ensure everything ran as smoothly as possible. Thanks again!

Joseph · 24 October 2023

Agent replied · 23 October 2024

Hi Joseph, Thank you so much for taking the time to share your positive experience with Ben. We're thrilled to hear that he was extremely helpful during your buying and selling process, and that he went above and beyond to ensure a smooth transaction. At Foxes Sales and Lettings, customer satisfaction is our top priority, and it's reviews like yours that motivate us to continually provide exceptional service. We greatly appreciate your kind words and your trust in us. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Ben and the entire team are here to help. Once again, thank you for choosing us, and we wish you all the best in your new journey.

5/5

Google

Thank you to Ben for being so helpful and accommodating, and for making the last part of our ‘moving’ journey a pleasure - and so much less stressful than it might have been. Thank you Foxes!

Brady · 24 October 2022

Agent replied · 23 October 2024

Hi Brady, We truly appreciate your kind words and thank you for taking the time to share your experience with us. We're thrilled to hear that Ben made your moving journey a pleasure and less stressful. Providing exceptional service to our clients is our top priority, and it's great to know that we could achieve that for you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing Foxes, and we wish you all the best in your new journey!

5/5

Google

Emily and the team at Foxes were incredibly helpful throughout the process of purchasing my first property. From my first viewing Emily was very friendly and helpful and all enquiries were followed up quickly and efficiently. I felt supported and at ease throughout

Catherine · 25 June 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Foxes Sales & Lettings's Google reviews
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