Foxes Sales & Lettings Bournemouth, Christchurch and Poole reviews

Hi Alex, Thank you so much for your fantastic review and for trusting Foxes not once, but twice, both with your purchase in 2021 and your recent sale in December 2025. That loyalty truly means a great deal to us. We’re delighted to hear that you felt supported throughout and that the team’s proactive approach, advice and communication made a positive difference. Our aim is always to ensure our clients feel like a priority, not just another transaction, so it’s wonderful to know that came across. I’ll be sure to pass your kind comments on to Ben and our Progress Manager, they will be especially pleased to hear how much their dedication and daily updates were appreciated. As you’ve experienced, that consistent follow-up and chasing can make all the difference in keeping a sale on track and reaching completion as smoothly and quickly as possible. Congratulations again on your new home, and we look forward to working with you again when the time comes for your next move.

Hi Kirsty, Thank you so much for your wonderful review! We’re thrilled to hear that your experience buying through Foxes was such a positive one. It’s fantastic to know that Ben’s friendly, honest approach and Jo’s diligent case management made the process smooth and stress-free for you. We pride ourselves on keeping clients informed and supported every step of the way, so it’s great to hear that this came across so clearly. I’ll be sure to pass your kind words on to both Ben and Jo, they’ll be delighted to know their efforts were so appreciated. Thank you again for recommending Foxes, and we hope to assist you, friends, or family again in the future!

Hi Linda, Thank you so much for your kind review. We’re absolutely delighted to hear that you found the service exceptional and that you felt supported throughout the entire sale process. Communication is something we pride ourselves on, so it’s wonderful to know that this made a positive difference to your experience. I will make sure your very kind comments are passed on to Jo and Ben, they will be thrilled to know their professionalism and support were so appreciated. Thank you again for your recommendation, it truly means a great deal to us. We wish you all the very best for the future.

Hi Francine, Thank you so much for your lovely review. We’re thrilled to hear that Ben did such a stellar job marketing your flat and securing a buyer so quickly. Keeping close control of the process right through to completion is something we pride ourselves on, so it’s fantastic to know you felt fully supported throughout. I’ll make sure your kind words are passed on to Ben, he’ll be delighted to read them. Thank you again for choosing Foxes, and we wish you all the very best for the future.

Hi Hannah, Thank you so much for your glowing review! We're delighted to hear that your experience with Ben and the Foxes team was so positive. It's wonderful to know that Ben's helpful and accommodating nature, along with Jo's regular updates, made your purchase process smooth and enjoyable. We're thrilled that you appreciated the welcome box and the personal touches that we strive to provide. Your recommendation means a lot to us, and we're so pleased that we could help you find the perfect home at a good price. Congratulations on your new home, and please don't hesitate to reach out if you need any assistance in the future. Thank you for choosing Foxes and for your kind words.

Thank you for your feedback. We are sorry to hear that you feel disappointed with your experience. Having carefully reviewed our records, including email correspondence and call logs, we would like to clarify the sequence of events. Following your viewing, you submitted an offer below the advertised asking rent. This offer was promptly presented to the landlord and was declined. You subsequently submitted a revised offer, which again was below the marketed rent, and this was also declined by the landlord. Our negotiator, clearly advised you that the landlord was not prepared to accept offers below the advertised rental figure. You were also informed in advance that she would be on annual leave from the Friday and returning to the office on the Monday. This was a standard short period of leave and did not account for a two week delay. During this time, further viewings continued at the property, as is normal practice when a property remains available. The landlord subsequently received an offer at the full asking rent, which was accepted. We fully appreciate that searching for a rental property can be time consuming and sometimes disappointing, particularly in a competitive market. However, we must respectfully refute the suggestion of unprofessional conduct. All offers were communicated to the landlord promptly, feedback was relayed to you as soon as it was received, and you were kept informed regarding the landlord’s position on price. We wish you every success in securing a suitable property and thank you again for taking the time to share your comments.

Thank you so much for your lovely review Helen! We're delighted to hear you were happy with the marketing of your property and the support you received throughout the sale. Ben and the team always aim to provide the highest level of … More

Thank you so much for your wonderful review Steve! We’re truly grateful for your kind words and thrilled to hear that your experience with Foxes stood out among others locally. Ben, Emily, and the rest of the team are so pleased to have … More

Hi Heather, Thank you for your glowing review! We are thrilled to hear that you had such a positive experience with Ben as your estate agent. It's wonderful to know that he was able to find a good buyer for you and negotiate terms that you were happy with. Ben takes pride in being responsive and friendly, and your kind words affirm his dedication to excellent service. Your recommendation means the world to us, and we are delighted to hear that you would work with Foxes again in the future. If you ever need our assistance again or have any questions, please don't hesitate to reach out. Thank you once again for your support and for the fantastic review!

Hi Fridah, Thank you for taking the time to leave such a heartfelt review and for recommending Foxes to fellow tenants. We're delighted to hear that you found your lovely new home through us, and we appreciate your kind words about Matt. Matt is indeed a valuable member of our team, and we're thrilled to know that he provided you with a professional and efficient experience. We understand that finding a new home can be a significant step, and we're glad Matt was patient and responsive throughout the process. It's wonderful to hear that our services exceeded your expectations, and we truly appreciate your trust and support. If you ever need any assistance in the future or have friends and family looking for homes, please don't hesitate to reach out. We're here to help. Thank you once again for choosing Foxes, and we wish you all the best in your new home!

Thank you so much for your kind words Spencer! We're so pleased we could help make your move a little smoother, relocating is never easy, and it means a lot to hear that our support made a difference. Ben and the whole team at Foxes Sales & Lettings really appreciate your feedback, and we wish you all the very best in your new home!

Thank you so much for your lovely review Lyn! We're delighted to hear that you had such a positive experience with Ben and the team. From marketing the property to guiding the sale through to completion, we’re so pleased we could support … More

Thank you so much for taking the time to share your wonderful experience with Foxes Sales & Lettings! We are thrilled to hear that you and your fiancé found your first home with us. Congratulations on this exciting milestone, and we're delighted that you enjoyed the congratulatory photo and welcome box. It's our way of making your journey even more special. Ben and Matt are indeed valuable members of our team, and your kind words about their helpfulness, professionalism, and friendliness mean a lot to us. We believe in providing exceptional service to our clients, and it's fantastic to hear that they made your experience a pleasure. If you ever need any further assistance or have questions about your new home, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing Foxes Sales & Lettings, and we wish you and your fiancé all the happiness in your new home together.

Hi David, Thank you so much for your incredible review and for being a valued client of Foxes for nearly 30 years! We’re delighted to hear that our service has consistently met your expectations across sales, lettings, and landlord management. Providing friendly, efficient, and professional support is at the heart of what we do, and it’s fantastic to know that this has been your experience over such a long period. Your continued trust and recommendation mean a great deal to the whole team. We look forward to supporting you for many years to come!

Hi Stephen, Thank you for taking the time to share your experience with Ben and our team at Foxes. We understand that selling a property can be a challenging process, especially when it involves a late family member's flat, and we're honored that you chose us to assist you during this time. It's wonderful to hear that you felt informed and involved throughout the entire process, from viewings to the successful sale completion. Ben and our team always strive to provide a high level of service and professionalism, even when facing challenges, to ensure our clients' best interests are at the forefront. Your recommendation means a lot to us, and we're grateful for your trust in Foxes. If you ever have any further sales or lettings needs or questions, please don't hesitate to reach out. We're here to assist you.

Hi Alex, Thank you so much for taking the time to share your positive experience with Ben and our team at Foxes. We're delighted to hear that Ben played an instrumental role in helping you successfully sell your flat and that the process was efficient from start to finish. At Foxes, we strive to provide exceptional support and service to our clients, and it's wonderful to know that Ben's dedication and expertise contributed to a competitive offer and a smooth sales process. We're honored that you would choose us again in the future, and we look forward to assisting you whenever the need arises. If you have any questions or require further assistance, please don't hesitate to reach out. We value your feedback and your business.

Hi Paul, Thank you so much for your fantastic review! We’re absolutely delighted to hear that you were happy with the service from start to finish and that your purchase experience was such a positive one. We really appreciate your recommendation and wish you every happiness in your new home. If we can ever assist you again in the future, we’d be delighted to help.

Hi Adam, Thank you for your kind review. We are glad that we could help you with your purchase, it really is a great property! If there is anything we can do to help in the future, please do not hesitate to contact us.

Hi Nathan, Thank you so much for your fantastic review! … More

Hi Victoria, Thank you so much for your fantastic review! We’re delighted to hear that you found your “forever home” through Foxes and that the process was so smooth from start to finish. It’s wonderful to know that Ben was able to provide the support and answers you needed, and that you felt fully informed at every stage. We’ll be sure to pass on your kind words to Ben, he’ll be thrilled to hear them. Thank you again for choosing Foxes, and we wish you many happy years in your new home!

Thank you so much for your kind review! We are delighted to hear that Ben and Jo were fantastic to work with and that you found them easy to deal with throughout the process. It is great to know their diligence made a positive difference. We really appreciate your recommendation and wish you all the very best in your new home!