Trusted Agent profile · Bournemouth, Christchurch and Poole

Austin & Wyatt Bournemouth Sales reviews in Bournemouth, Christchurch and Poole

4.6

★★★★★ Excellent

208 reviews across 2 platforms

113 Old Christchurch Road, Bournemouth, BH1 1EP, Bournemouth, Christchurch and Poole, BH1 1EP

Part of Austin & Wyatt, see every office.

Austin & Wyatt's office in Bournemouth, Christchurch and Poole, at 113 Old Christchurch Road, is rated 4.6 out of 5 across 208 reviews on two platforms, including 205 Google reviews rated 4.6.

Google logo

4.6 / 5

205

Reviews on Google

This office

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3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.

5/5

Google

Amazing and quick service.

Ayberk · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Friendly and efficient service

Mat · 9 April 2025

5/5

Google

Good service from Emily...Anna..Tia & everyone at Bournemouth Austin wyatt very helpful efficient professional service

Lee · 25 October 2022

Agent replied · 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Came into the branch and was greeted by Charlotte, she and team has been very helpful with all my queries with properties and finance advise.

Kate · 10 December 2020

Agent replied · 9 December 2024

Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations

5/5

Google

Came into the branch and was greeted by Charlotte, she and team has been very helpful with all my queries with properties and finance advise.

Kate · 25 October 2020

Agent replied · 24 October 2024

Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations

1/5

Google

Very Unproffessional .Worst property purchase experience. Bad communication and Poor customer service

El · 25 October 2022

Agent replied · 24 October 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

The staff are really friendly, helpful, patient, and accommodating.

Kalina · 25 October 2022

Agent replied · 24 October 2024

Thanks for the lovely 5* review! We really appreciate your kind words! Graham, Customer Relations

5/5

Google

Excellent service! I cannot recommend enough as the whole process of our moving took under one week

Lavinia · 26 June 2024

5/5

Google

Great experience and staff were very helpful!

Alisha · 25 October 2022

Agent replied · 24 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Staff efficient, friendly and helpful.

Diana · 25 October 2022

Agent replied · 24 October 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Very friendly and helpful

Tom · 25 October 2022

Agent replied · 24 October 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Really friendly sales team and mortgage advisor. Not pushey just really helpful. Would certainly recommend. Dealt directly with Chris and Ryan.

Zoe · 26 October 2018

Agent replied · 24 October 2024

Thanks Zoe for your 5* review and recommendation! Best wishes, Scott.

5/5

Google

Always helpful and friendly. Great service and always reply to emails promptly.

Harriet · 25 October 2020

Agent replied · 24 October 2024

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

1/5

Google

Contacted them but still not heard anything

SteveUK · 25 October 2020

Agent replied · 24 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk, Kind regards, Donna.

5/5

Google

Great service !

Oliver · 4 October 2025

Agent replied · 8 October 2025

"Thank you for your kind words! We're thrilled to hear that our service met your expectations. Kind regards, Lucy, Customer Feedback and Support Team

2/5

Google

Rating only, no written review.

Mirek · 17 September 2025

Agent replied · 8 October 2025

Thanks for reaching out and we’re sorry if things didn’t go smoothly. We’d like to understand more, just drop us an email at review@countrywide.co.uk and we’ll take a closer look.

5/5

Google

Rating only, no written review.

Abdulla · 3 October 2024

Agent replied · 24 October 2024

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team

5/5

Google

Rating only, no written review.

Eden · 26 June 2024

Agent replied · 24 October 2024

Eden thank you for taking the time to leave us a 5* review.

5/5

Google

Rating only, no written review.

Jodie · 26 June 2024

Agent replied · 24 October 2024

Thank you Jodie for leaving us a 5* review.

4/5

Google

Rating only, no written review.

PAIDAMOYO · 29 December 2023

Agent replied · 24 October 2024

Thank you!

5/5

Google

Rating only, no written review.

Tanya · 25 October 2023

Agent replied · 24 October 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Kirsten · 25 October 2023

Agent replied · 24 October 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Ronsta_men · 25 October 2023

Agent replied · 24 October 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Chris · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us a 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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