Trusted Agent profile · Bournemouth, Christchurch and Poole

Austin & Wyatt Bournemouth Sales reviews in Bournemouth, Christchurch and Poole

4.6

★★★★★ Excellent

208 reviews across 2 platforms

113 Old Christchurch Road, Bournemouth, BH1 1EP, Bournemouth, Christchurch and Poole, BH1 1EP

Austin & Wyatt's office in Bournemouth, Christchurch and Poole, at 113 Old Christchurch Road, is rated 4.6 out of 5 across 208 reviews on two platforms, including 205 Google reviews rated 4.6.

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4.6 / 5

205

Reviews on Google

This office

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3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.

5/5

Google

I have been dealing with Austin & Wyatt in Bournemouth for several years now. Overall there is great team effort! More recently I have been dealing with Kayleigh who has demonstrated that nothing is too much trouble. Much appreciated the professional approach and attitude.

Assunta · 25 October 2023

Agent replied · 24 October 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Kayleigh at Austin and Wyatt and the team were fantastic, we were kept up to date throughout and the whole process went very smoothly. We even received a gift hamper which was a lovely extra touch. Very happy with the service received. Thank you.

Lucy · 25 October 2023

Agent replied · 24 October 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Found the company to be very friendly, professional and helpful with clear invoicing and good communication. I am glad I chose them to manage my properties.

Margaret · 25 August 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us this great 5* review Margaret. Kind regards, Lucy, Customer Relations.

5/5

Google

Austin & Wyatt acted for me on the sale of my flat. Sophie and Charlotte from the Sales office made every effort to speed the process along and resolve any issues that came up along the way.

Ivano · 1 June 2025

5/5

Google

My parents decided to rent their 4 bedroom house out and Karen and her team have managed to find some excellant tenants. A lovely family who are keeping the place clean adn tidy and PAY their rent on time. Definately recommend to others! they may not be the cheapest but they will look after your property. :)

Gail · 27 October 2012

5/5

Google

After being let down by so many people Austin and Wyatt have gone above and beyond to help me in every way and I am so grateful for all the hard work they put in!

Sarah · 28 January 2024

Agent replied · 24 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Tia, thank you for all your help, much appreciated. We are so happy in the new property 5*.

Katy · 18 November 2024

Agent replied · 9 December 2024

Many thanks for your marvellous 5* review Katy. Best wishes, Lucy, Customer Relations.

5/5

Google

I used Austin & Wyatt (Bournemouth) to sell my house. I had previously used another estate agent with no success. …

Jason · 17 October 2025

5/5

Google

Lettings team were all so friendly and efficient. Thank you Anna, Megan and Chris

Christine · 25 October 2020

Agent replied · 24 October 2024

It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)

5/5

Google

Great lettings service - easy to reserve a viewing - trouble free moving and negotiations. A few property teething problems (very minor things) that have been rectified by Tia and the full management service team in place for the renting of my new flat! Well done Austin & Wyatt!

Thomas · 25 October 2022

Agent replied · 24 October 2024

Thanks for the brilliant 5* review Thomas! We really appreciate your feedback! Graham, Customer Relations

5/5

Google

hi, had no success with two agents so was told to take it off for a week, had a professional photographer come and do photos. they actually increased the price by £4500 and they sold it on the weekend. went on the internet on Tuesday afternoon. i didn't expect it to happen truthfully however we actually exchanged yesterday and complete next Friday. enjoy the bubbly lads!

Steve · 26 October 2018

Agent replied · 24 October 2024

Hi Steve, congratulations on the sale of your property & taking the time to leave a great 5 start review. Best Wishes, Tracey.

5/5

Google

Fantastic service from Anna and Tia from the Austin & Wyatt Team in Bournemouth My flat was being remortgaged and needed urgent decoration in readiness for valuation and re-marketing for new tenants In the space of a 2-4 weeks the flat was fully redecorated and re-carpeted with new tenants found and moved in Following that - the property valuation and remortgage completed and fell like dominoes!

Mark · 25 October 2023

5/5

Google

Excellent letting agent. Always professional. I'm a landlady and it's a pleasure for me to deal with such an organised agency who are consistently looking after my property. 3rd time lucky as have dealt with some awful agencies previously. Highly recommend to any landlord who want a fuss free, organised and professional agent to look after their property.

Trina · 25 October 2020

Agent replied · 24 October 2024

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

5/5

Google

Austin & Wyatt are an easy agent to deal with; they are very responsive and helpful, and I appreciated the whole experience of dealing with them as a tenant in one of their managed properties. The team are friendly and a pleasure to deal with.PositiveProfessionalism

Bethany · 25 October 2022

Agent replied · 24 October 2024

Many thanks for your brilliant 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing! Charlotte, Ben and Matt were so helpful!

Louise · 25 October 2020

Agent replied · 24 October 2024

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

5/5

Google

Austin and Wyatt Bournemouth have been exceptional in terms of levels of service. Ben and Chris have gone above the mark in terms of service for me. Sunday viewings were indeed no issue at times and i was made to feel valued which is certainly refreshing for a change. Would use again in the future. Thank you all.

David · 26 October 2019

Agent replied · 24 October 2024

Thank you David for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy

5/5

Google

Austin&Wyatt are so exceptional, great customer service, the team are really wonderful. Keep up the good job.

Moyosioluwa · 26 July 2024

Agent replied · 24 October 2024

Many thanks for the fantastic 5* review moyosioluwa opeyemi. Kind regards, Lucy, Customer Relations.

5/5

Google

Kayleigh was so helpful and professional. We saw the property on Monday and by Saturday whe had the keys. Excellent customer service and very professional agency. I would really recommend their services!

Bea · 25 October 2021

5/5

Google

Kayleigh from A&W was really helpful and supportive to us in finding a home. She was quick to answer queries and help us out with humour and charm.

Mark · 25 October 2023

Agent replied · 24 October 2024

Thank you Mark for your kind words and 5* review! - Best wishes, Scott @ Customer Care.

5/5

Google

Have found the service as a tenant from Austin & Wyatt (Emily & Hayley have been my main points of contact over the last few months) excellent and helpful. Any issues have been dealt with positively and promptly. Would recommend.

Nicholas · 25 October 2022

Agent replied · 24 October 2024

Thank you for your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Quick and easy. Very helpful agents.

James · 4 December 2024

Agent replied · 9 December 2024

Thank you for your glowing 5* review James. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

All the letting team and the girls in the finance department are all friendly and approachable, nothing too much trouble and always willing to help. Will return calls and answer all queries. Excellent customer service would highly recommend.

Benita · 25 October 2022

Agent replied · 24 October 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

4/5

Google

Very responsive and quick. Many of the formalities are done online including reference checks agreement and reporting issues. It would have been nice if the property was checked more thoroughly before i move however the issues observed were not major and duely acknowledged.PositiveResponsiveness, Professionalism

Padmesh · 25 October 2021

Agent replied · 24 October 2024

Thank you for your lovely review. Best wishes, Lucy, Customer Relations.

5/5

Google

It has been an absolute pleasure working with Charlotte. She worked tirelessly and diligently throughout to ensure this challenging sale completed successfully. Thank you!

Robin · 25 October 2023

Agent replied · 24 October 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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