Austin & Wyatt Bournemouth Sales reviews in Bournemouth, Christchurch and Poole

★★★★★ 5/5

Google

Over the years that A&W have managed our rental property, the service has become better, year-on-year compared to when we started. Hayley is really efficient and organised when it comes to maintenance issues, which takes any possible stress off us, and Charlie is so competent when dealing with the letting process, renewal and suchlike. What a great team they have at A&W; many thanks to you all. N&G.

Nicholas · 25 October 2020

★★★★★ 5/5

Google

I’ve been satisfied so far with renting a property in Bournemouth. The process ran smoothly, Ella and her team have been very supportive

Leticia · 4 November 2024

★★★★★ 5/5

Google

I was in a rush to find a flat, and Emily made the whole process so easy! She's been so helpful, guiding me through what to do, always available to talk me through things, answer my questions, and using her professional experience to recommend services for me. It's been so easy and so much less stress than I'd been anticipating, thank you!!PositiveProfessionalism

Ruby · 25 October 2021

★★★★★ 1/5

Google

EDITED: After seeing their response, I have already emailed and have been ignored by their staff who respond that email. They do not take complaints or issues to your property seriously nor do they care. Considering I have a terminal …

Luke · 17 October 2025

★★★★★ 5/5

Google

It was an awesome experience working with Austin & Wyatt. Many thanks to Rafael, you were absolutely amazing, always one step ahead in making sure that the whole transaction went on speedily and smoothly.

Chinny · 11 July 2025

★★★★★ 5/5

Google

Ella is a wonderful member of the team at Austin & Wyatt. She is extremely helpful, professional and I can see that she takes great pride in her job.

Daisy · 26 June 2024

★★★★★ 5/5

Google

Great experience working with Ella and the team from Austin and Wyatt. Would highly recommend this company when renting a property.

Nick · 28 October 2024

★★★★★ 5/5

Google

Amazing staff, very friendly. Happy to help in any way. I have emailed several times with questions and queries during my move to one of there properties a week ago. Paperwork has been managed quickly and the whole experience wasn't as stressful as first expected. All made easier by how helpful the staff are. Very impressed, would definitely recommend ☺️

Kate · 25 October 2021

★★★★★ 5/5

Google

For couple of months, we had been on the lookout for a suitable place for myself and my wife. Then came Austin & Wyatt, and the rest is history. Happy with the service and responsiveness.

Damisi · 19 November 2025

★★★★★ 5/5

Google

Amazing communication and service in helping us rent a flat, they always kept us up to date with any updates and the process was stress free and fast. Would like to especially thank Emily, Anna and Nicky for being so helpful and always happy to assist us with any questions!

Andreea · 25 October 2022

★★★★★ 5/5

Google

Charlotte and the team were all fantastic throughout the process. They guided us through the sale of our home and provided, professional, efficient support along the way. I highly recommend their services.

Rob · 22 June 2025

★★★★★ 5/5

Google

This agency is really proactive and helpful. Particularly, they are moving things forward for the landlords very fast. They let out my property within 2 weeks only. Really happy!

Michael · 17 December 2025

★★★★★ 5/5

Google

Continues to be a great service from Andy and the team, quick to bring prospective tenants in, robust vetting process and clear communications throughout. Thanks Andy & team at Austin & Wyatt!

D · 28 January 2024

★★★★★ 5/5

Google

Great experience! Which was nice because we was messed about by another Letting Agent. Tia was always there to help from start to finish and made sure we understood everything. Would highly recommend letting through A&W

A · 25 October 2023

★★★★★ 5/5

Google

I used A&W, couldn’t have been happier with the service. Emily was a real gem, helped me so much with my move to Bournemouth from London. Very responsive, helpful and caring of my situation. All I did was cross the i’s and dot the t’s :) Would recommend and use again. ThankyOu.PositiveResponsiveness, Quality, Professionalism

Jenna · 25 October 2021

★★★★★ 5/5

Google

Secured a property through Austin & Wyatt and Andy Hill could not have been more helpful. Process was smooth and no hassle. Highly recommended.

Laura · 27 May 2024

★★★★★ 5/5

Google

I’am extremely pleased that we decided to go with Austin and Wyatt Letting Agents Bournemouth . Their professionalism and eye for detail has given me total confidence in placing our property in their expert hands. …

John · 17 September 2025

★★★★★ 5/5

Google

Anna and the team have been managing my rental properties for many years now and have done so both personally and professionally. I would certainly recommend Austin & Wyatt for property lettings.

James · 25 October 2023

★★★★★ 1/5

Google

Gone from being really helpful and lovely to unhelpful and uncaring overnight. I signed a contract for my flat tenancy renewal back in February but they failed to tell me that my landlord had not signed and returned the contract so I was blissfully unaware that my home was a risk. I was advised my home is for sale last week after renewing various utilities for another year that I will still be liable for when I leave. In panic mode I put a holding deposit on another property without really thinking it through and put under pressure to move quickly. I have pulled out of the new rental but disgusted when they refused to refund my money despite their mistake in not passing on information. I have religiously paid my rent on time despite being made redundant over covid and feel this is a pretty unethical and unpleasant way to treat a good tenant. All in all their mistake has cost me a fortune and I wont use them again. Started out so good but beware when they make a mistake they wash their hands of you. Update…. Reduced my rating even less stars when I saw the unsatisfactory and bias response I got from the shower of complete unprofessionals. They aren’t interested in dealing with their mistake and are totally ignoring my very valid and proven issues. Won’t be using them again and I suggest others don’t, times are hard spend your money with companies who excel in customer service and want to look after you, with competition for business as it is use those companies who want to do a good job and who care about their customer and doing the right thing, it’s so important in this financial climate to go to companies who are prepared to work for your business and go the extra mile… which is certainly not this lot!

Heidi · 25 October 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with A&W when purchasing a flat, and overall my experience with them was positive. While nothing particularly stood out as exceptional, the team was consistently kind and responsive, always answering my questions in a timely manner. Communication was great throughout the process, and I appreciated the regular updates I received on the status of my purchase. In the end, the process was stress-free and fast, which was a relief for a first-time homebuyer like myself. Overall, I would recommend A&W for their solid service and commitment to keeping their clients informed.

Victor · 25 October 2023

★★★★★ 5/5

Google

I had a good experience with their customers especially Tia, thanks for the good Job, you guys are the best

Diekola · 26 June 2024

★★★★★ 5/5

Google

Ella was so professional and helpful and we couldn’t have had anyone better to help us. Thankyou Ella!

Amy · 26 June 2024

★★★★★ 5/5

Google

My experience with Austin & Wyatt letting team has been very positive. Many thanks to Megan, Anna, Nicola, Hayley and the team for efficiently supporting the letting process and responding to queries professionally and in a timely manner. Looking forward to continuation of this excellent service.PositiveResponsiveness, Quality, Professionalism, Value

Gautam · 25 October 2021

★★★★★ 1/5

Google

I am planning to buy a house and I took my day off because I had 2 viewings and 2 hours later they cancelled the viewings and they didn't even give me the option to see one of the houses. Honestly, this service doesn't seem like they want to sell. They are unfriendly and don't help you find other options.

Julio · 24 September 2024