Every review we hold for the Botley office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookI’ve lost count of the number of times I’ve had ‘George’ from Chancellors (Slough) leave me a voicemail, despite emailing them to ask them to stop!
Arranged a viewing, they didn’t turn up, which is why I’m not interested in having anything to do with them. When I phoned them, no one seemed to know what was going on! My husband wasted his day off waiting around for them.
NC · 2 May 2018
Agent replied
Good Afternoon, thank you for taking the time to write a review. I am sorry to hear of your negative comments. Please could you forward your details to seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.
★★★★★ 1/5
GoogleExtremely RUDE service, the agent just hanged up phone, when I tried to explain the situation. The conversation was not even finished, and he just jumped in "alright, many thanks!"". Then it's off.
It was extremely discriminated when someone is not an English speaker!!!
They are not qualified to have a star!!!
Yi · 15 September 2022
Agent replied
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via caitlin.greaves@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookVery professional and so quick Rebecca Chen was updating me all the time she and everyone was very helpful, I'm happy I bought my dream home finally with no complications and I didn't need to worry about anything as a first time buyer, thank you Chanclers, special thank for you Rebecca Chen 🌷💝
Suhair · 26 September 2017
★★★★★ 5/5
FacebookAmy Lyons has been an incredible help and really helped explain the renewal process with me in great depth. Fantastic service.
Lawrence · 5 November 2016
Agent replied
Thank you Lawrence! Glad I could be a help!
★★★★★ 5/5
FacebookJayne Morris (Kington/Leominster Offices last year) was always cheerful and full of fun. At the same time she got on with the job and got things moving in all senses of the word. She found me an excellent rental which I needed between selling and buying. I would certainly recommend Jayne!
Judith · 14 September 2017
★★★★★ 5/5
GoogleMy wife and I decided to buy our first house just over a year ago. We were finding it difficult to find a property which was right for us so we decided to approach Chancellors in Botley to assist us. Jack Parker was very friendly in showing …
Kris · 28 July 2019
★★★★★ 5/5
GoogleWe had an apartment building to sell and i must say Chancellors Botley made it an extremely painless experience. They were honest about what one might achieve, extremely communicative throughout the sales process, and i wasn't concerned for a moment.
Good service, professional, considerate, and would highly recommend.
Simon · 28 July 2019
★★★★★ 1/5
FacebookZERO STARS. Simply the worst agency out there. Will not stop calling no matter how many times you tell them to remove you from their system. Do not give them your phone number let alone your property. Worst service I’ve ever experienced from any company EVER! Find and use a local agency - I’ve never had an issue with anyone except Chancellors!
Tom · 14 January 2020
Agent replied
I totally agree with the above. We viewed our dream property in October last year in Ascot, nr Sunningdale. After some toing and froing we were delighted to have our offer accepted. A letter was sent by Chancellors on 5th November 2019 accepting in pri…See more
★★★★★ 5/5
FacebookBest platform, easy to use and quick withdrawal. I have been using this platform with the most recommended forex strategy on the internet from Mrs. Rochelle Nelson FX and so far I have no complains, making good profit on a weekly basis. She is really great, best in her field and unique among others. I am thankful and want you all to partake from her good works.Contact her via her …Email:rochellenelson731@gmail.comWhatsApp:+13016159610Facebook:Rochelle Nelson
Siphamandla · 13 June 2023
★★★★★ 1/5
FacebookHow they treat staff and can fire their staff when they have been told medically and by government rules to self isolate due to illness.
To then have a call From manager to fire them!
Which this member of staff previously offered to work from home !
Absolutey disgusting and to kick somebody down when poorly as well!
Shame on you!!
Julie · 19 March 2020
Agent replied
Dear Ms Viret,
We are sorry to hear of your experience of Chancellors. Naturally, it would be unfair for us to comment on individual cases and therefore we wouldn’t be able to discuss this individual incident publicly, however if you wish to discuss t…See more
★★★★★ 5/5
FacebookI would really like to thank Lauren, David and Susannah at the Chancellors Group for an amazing job - in finding my new home in the UK. Great service - always going the extra mile. Thank you so much and I couldn’t have been happier with my new apartment.
Ole · 22 September 2017
★★★★★ 5/5
GoogleSo grateful for the support and professionalism of the Botley team. We chose them because Michael had so impressed us when he unsuccessfully tried to sell us a property. In particular Alice Murch held our hand through the process behaving with integrity and humanity and efficiency.
Su · 28 July 2019
★★★★★ 5/5
FacebookMyself and my husband have been dealing with Lauren Perks and cannot recommend her enough, she has been the most helpful and very forthcoming with information we needed. She has kept us in the loop all the time. We really appreciate everything she is doing for us. Thanks Lauren.
Sue · 31 October 2016
★★★★★ 5/5
FacebookI have rented my property via Chancellors for a few years and want to thank Liz Way for managing the various tenants. She is very helpful and professional with everything that needs to be done. Liz always remains polite, efficient and offers great support and service....thank you again!
Renee · 26 October 2016
★★★★★ 5/5
GoogleI had the pleasure of dealing with the at-all-times prompt, well-prepared, well-informed and entirely professional Cormac Thompson-Hale. I would enthusiastically recommend Cormac to anyone requiring Estate Agent services. Good job Cormac!
Peter · 17 July 2022
★★★★★ 5/5
GoogleRhys seemed very helpful during our house viewing, providing us with paperwork where it was available, and was keen to answer any questions we had. He was very prompt to reply to me via email!
Holly · 19 August 2023
Agent replied · 26 August 2023
Thank you Holly for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleThis is the second time we purchased house with Cormac. He has always been helpful and patient to our many questions. Always come back to us if we need anything. Highly recommended.
Huan · 31 October 2023
Agent replied · 30 December 2023
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleRhys King has been great to deal with at viewings and so efficient in following up questions.
L · 1 October 2023
★★★★★ 1/5
FacebookHorrendous experience in Wycombe. Especially during Covid but even before. The team are really unhelpful, do not listen, and even if you are entitled to help legally they delay it because they work for the landlord who tends to be a big company or corporation with no empathy. Honestly just avoid this company save yourself the grief.
Elizabeth · 25 June 2020
Agent replied
I wish we had looked at this review before we had any dealings with them. Had a very similar experience in Leominster branch. Lettings manager lied to us on many an occasion & was totally unreliable
★★★★★ 1/5
GoogleScammers. 8 years after doing a viewing with them they still keep my personal information. They phone every so often "regarding my house search". This is despite having confirmation via email and in writing that they have deleted all my personal informations.
Federico · 14 November 2022
Agent replied
Hi Frederico, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookA big thankyou to Sophie Taylor for your great service. Finding a property when I was out of the country is never easy. Sophie was very helpful (and patient I might add) and clear with instructions on what needed to be done. Thankyou !!
Michele · 28 February 2018
★★★★★ 5/5
FacebookThank you to Brian Lane who was really helpful. Very professional and knowledgeable
Maggie · 7 December 2016
Agent replied
Thank you for the kind words Maggie. Glad to be of help
★★★★★ 5/5
FacebookI recently bought a flat through Chancellor in Sunbury.
Many thanks to Karl Mchugh and his colleaguyes for their professional services.
The purchase took longer than I expected but Karl and his colleagues were very helpful and kept me assured and appraised throughout the process.
Saori · 28 November 2016
★★★★★ 5/5
FacebookMade an enquiry on a few viewings recently and dealt with Louise who was a great help. She took away all the stress and did a great job of staying on top of things. Very keen to satisfy, very professional and always comes back quickly.
Charlie · 2 November 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
