Trusted Agent profile · Botley, Oxfordshire
Verified
★★★★★
624 reviews across 2 platforms
11 West Way, Botley, Oxfordshire, OX2 9TJ
Part of Chancellors, see every office.
Chancellors's office in Botley, Oxfordshire, at 11 West Way, is rated 4.3 out of 5 across 624 reviews on two platforms, including 271 Google reviews rated 4.7.
Every review we hold for the Botley office, from every platform, shown as written. First names only.
5/5
FacebookThese guys have been fantastic! We sold our house over the asking. They were all really professional and friendly - we'll done all team especially Sian, Harry and Amy @ Aylesbury Branch
It was a pleasure... you've been an absolute dream to work with and what a great end to get over over price.😄
5/5
GoogleResponded very quickly to my request for a valuation. Elizabeth from the Botley branch listened to my issues and went along with my request and made suggestions regarding the sale of my property. She was understanding and put my mind at ease regarding the whole scenario. I could not be happier with the end result and would definitely recommend Chancellors to others.
Thank you Anthea for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI had an excellent home-buying experience with the Botley team. Cormac Thompson-Hale in particular had gone the extra mile in helping me secure the property and communicate with the seller while I was on holiday overseas. I couldn't have purchased my property successfully without his help. Thanks again for your prompt responses and timely actions!
Thank you for leaving us this great review Samuel, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookVery professional and Debbi Fulbrook was so nice helpful to a very stressing process of house moving. I wish Debbi all the best for the future. Thanks Debbi.
Thank you for taking the time to leave this positive review. Please don’t hesitate to contact us if you require any further assistance.
5/5
GoogleI would like to highlight the excellent work of Arabella at Chancellors Botley, who has been instrumental in helping us find and move into a property in the area. Arabella has been most helpful and professional throughout the process and with her excellent communication skills and intelligence she has been a pleasure to deal with. Thank you.
5/5
FacebookThanks to Brian Lane and his invaluable advice when having to put my mother in laws house up for sale. Professional Courteous leaving us confident in his abilities.
Thanks Paul. It was my pleasure
5/5
FacebookAmy Lyons is a very valuable member of staff. She explained everything in great detail for me and her customer service was out of this world. Thanks Amy!
Thank you Sean! Glad I could help!
5/5
FacebookA huge thank you to Francesca Deacon for her great help today when dealing with my faulty boiler. Very friendly, efficient, professional! Highly recommended.
Thank you so much!
5/5
GoogleProactive, explained process thoroughly and gave confidence.
Thank you Jeremy for giving our Chancellors - Botley Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
FacebookI never believed it works this way, I was very doubtful about Bitcoin and all other online trading, I decided to risk an investment with Mrs. Rochelle Nelson, and i successfully made withdrawal in a week. after I saw testimonies of people on how good she is but I was very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to everyone of you to invest with her and testify like me. Contact her now on: facebook"Rochelle NelsonEmail: rochellenelson731@gmail.comWhatsApp: +13016159610
5/5
GoogleWe recently have let a property through Chancellors in Botley and have dealt with them several times over the past few years. This time round we've been dealing with Ben Stevens and have found him to be extremely responsive, professional, and friendly. He has worked very hard on our behalf and we'd like to thank him for all he has done. Kind regards, JennyPositiveResponsiveness, Professionalism
Thank you Ben and Jenny for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleWe just purchased our first home through Chancellors Botley, dealing particularly with James Carroll. James was friendly and helpful throughout the process. They were also admirably open regarding a relevant planning application near the property from the outset, which it was good to have on the table from the beginning rather than emerging during later surveys.
5/5
FacebookElysia Phillips is second to none! A pleasure to speak to and dedicated to her job. I highly recommend Chancellors to anyone.
Thank you always happy to help!!??
5/5
GoogleMichael and his team rescued the sale of my property not once but twice; firstly taking it on after another estate agent failed to deliver results, secondly after my first buyer pulled out. His team are incredibly hard working, always return your calls and keep you updated at every point of the sale. Highly recommended.
1/5
FacebookI bought a flat from chancellors. Basically had no contact from them in the 5 months the property took to complete and my emails were ignored. When the property completed they didn't have the keys to the back door. This despite the fact they had used a key to show us outside during the viewing. Liars trying to cover up the fact they had lost keys. Would use a different more professional estate agents.
Hello Michael, sorry to hear that there were issues during the purchase of your property. We hope all has now been resolved, but we'd be keen to look into what went wrong - please get in touch via seniorsupport@chancellors.co.uk with details, including the address of the property in question, and we'll investigate.
5/5
FacebookZamir was extremely helpful and showed us around a range of suitable properties. His local knowledge and appreciation of our position made the appointments extremely productive.
Thank you! hope to find you your perfect property soon
5/5
GoogleHad a really great experience with Chancellor's Botley - incredible service and helped me to find a home after looking for many months! Katy Campbell provided exemplary service and was friendly, helpful, and knowledgeable. Really appreciated Chancellors a lot of time wrangling with agencies that were really less than ideal.
Thank you Julia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleScammers. 8 years after doing a viewing with them they still keep my personal information. They phone every so often "regarding my house search". This is despite having confirmation via email and in writing that they have deleted all my personal informations.
Hi Frederico, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
1/5
FacebookThe worst possible agents I have ever had the misfortune to know. They refuse to organise any viewings to anyone other than a cash buyer ! Where do they expect you to live when your house is sold ? The rudest,most condescending,arrogant people in the world. Are chancellors trying to control the whole property market with their aggressive tactics?I would never market a property with them as they refuse to allow viewings.
agree
1/5
FacebookI would be very careful about letting a property through Chancellors. We sadly used them for a year and found them to be of very little help. It appears that they allow tenants to damage your property whilst living there and give you zero support in claiming this money back out of the deposit. They act through a sub company called Thameside management and the staff there are neither knowledgable or helpful.
Hello Lewis and thank you for your feedback. Please get in touch with us via seniorsupport@chancellors.co.uk with details of the property address in question so that we can investigate. Thanks in advance.
5/5
FacebookHighly recommend James Livingstone in Aylesbury branch. He's very helpful and good following up! Amazing Aylesbury team too!
Thank you Cora for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookVery happy with the service provided, Francesca Deacon has been managing the property and has been efficient and very helpful
Thank you so much!
5/5
FacebookSean Randall has been very impressive. My tenant, a good guy, has had to leave, and Sean has been top notch in working through the things that need to be done and arranging them all. He's even kept me posted with what's happening. Can't ask for more than that :) Best wishes Bob Gilbert
5/5
GoogleCharlotte was flexible, responsive and extremely personable in arranging and executing our viewing. Such a pleasure to discuss a property with an enthusiastic and genuine human being! If she is reflective of the quality of all Chancellors staff, we’ll be very pleased if the house we’re considering with them goes to completion!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Botley office has 624 reviews across two platforms: 271 on Google, 353 on Facebook (across the whole business).
Chancellors Botley is rated 4.3 out of 5 across all 624 reviews, and 4.7 out of 5 on Google from 271 reviews.
Chancellors Botley, 11 West Way, Botley, Oxfordshire, OX2 9TJ.
