Trusted Agent profile Β· Boston

Pygott & Crone Boston reviews

3.9

β˜…β˜…β˜…β˜…β˜… Good

258 reviews across 2 platforms

24 Wide Bargate, Boston, PE21 6RX, PE21 6RX

Pygott & Crone's office in Boston, at 24 Wide Bargate, is rated 3.9 out of 5 across 258 reviews on two platforms, including 155 Google reviews rated 4.4.

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4.4 / 5

155

Reviews on Google

This office

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103

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Boston office, from every platform, shown as written. First names only.

5/5

Google

Great experience. Couldn't have been more helpful. Very efficient service from Holly and Sam.

Carmel Β· 11 April 2026

1/5

Google

Having very recently had a few "we sell any house" or have suit can sell brigade" senior residential valuers arrive to carry out an appraisal at our property Pygott being one in fairness there all cut from the same cloth and enroll in the school for scoundrels to receive there deploma I've come to the conclusion they all failed in there first occupation as stand up comedians sad but true they've experienced the audience heckling & threw in the towel They've taken up the estate agent racket & assume there stale stand up routine is funny It's embarrassing to watch They assume were as obtuse as they are, just smile politely & think what there third occupation might be Member of Parliament "now that is funny"

Garry Β· 27 December 2023

5/5

Google

Just sold a property through Pygott and crone from start to finish was excellent I always use them when I sell a property as they are all professional and work hard for you, but the shining star 🌟 is Sam Bettinson she chased and chased for us all the way through to completion she has a very hard job to do Lewis I think she deserves a pay rise hope you all enjoyed the doughnuts 🍩 Thanks to you all

Antony Β· 27 December 2023

1/5

Trustpilot

Do not engage with this company

Do not engage with this company, there is a Β£300.00 fee whether they sell or not, and as they take on everything they can, this is how their money is made!!After all the enthusiasm and "feelgood" of thier initial visit and instruction, it is almost impossible to get their attention. It began with every reason imaginable given why the "sales" team could not come around after the instruction, and they failed to arrange even one viewing from the eight they claimed to have matched to the property; ultimately the number of potential buyers they claimed to have was the reason for engageing with them. When we questioned them some time after instruction why it was that we had not had a viewing more excuses continued; every excuse from it wasn't what their clients were looking for, to it being too expensive! Based on this feedback we instructed them to return to the potential purchasors and offer it at Β£100,000.00 less. Having removed all the 'obstcals' there was still no response, and they became increasingly difficult to contact, to the point that we attempted to speak with four of their directors, none of whom were available. Ultimately we were told by a receptionist to stop contacting them. When we finally contacted Craig Stones, Branch Manager, he told us that he had to get his head together (?) and that he should never have taken the property on. We agreed to give 28 days notice, but discovered that they had ceased all marketing immidiately, and are now looking for Β£300.00 which they feel they are entitled to as it was in the contract. A contract goes two ways so off to Court it trots!! They had done nothing and stated to us that they should have never taken the instruction on. This is one fact that we are in agreement. Furthermore the fact that they are looking for payment for taking it on is not only ludicrous, but offensive. It was the highest valued property on their books and it was a clear case of P&Crone confusing ability with ambition as it was way beyond their capability to SELL a property. Save your time and money, put it on Rightmove yourself!

Harvey Β· 22 December 2023

5/5

Google

Brilliant from start to finish and nothing was ever to much trouble, special thanks to Davis, Sam and Jo who I had the most dealings with, thankyou all so much.

Sonya Β· 31 January 2024

5/5

Google

Friendly, helpful and efficient service.

Salah Β· 11 June 2026

5/5

Google

Great service from the team while purchasing our house. Could not be better, Thank You!

Amy Β· 11 March 2026

5/5

Google

The gentleman was most helpful, but we chose a different house for our needs.

Kathleen Β· 11 March 2026

5/5

Google

The staff at Pygott and Crone went above and beyond to help me find my future home. Will recommend them to everyone I know

Abby Β· 11 December 2025

5/5

Google

The Pygott team throughout the selling process have been exceptionally, informative, helpful, proactive to progressing the sale so it ran as quickly and efficiently as possible. I would recommend Pygott.

David Β· 29 August 2024

Agent replied Β· 26 December 2024

Great feedback, it's great to hear that you would recommend us, thank you for your review

5/5

Google

In a period of house price drops and slow sales. Pygott & Crone did us proud. How often can you say that the photos and sales pitch look to good! We had viewings and a sale well in the time frame expected. I would deffinately go with them again if we were to sell in the future. Thank you and service is not a thing of the past, Purple bricks is not for us.

Sarah Β· 27 December 2023

5/5

Google

All staff, especially Sam, were very helpful and kept in touch with us throughout the process.

Alison Β· 30 June 2024

4/5

Google

I was a buyer in the area. A lovely team, based in Boston. Very attentive and always responsive. Thank you. X

Veronica Β· 11 December 2025

5/5

Google

The staff at Boston branch of Pygott and Crone have been so very helpful and supportive. I would like to Mention Holly and Sam in particular for keeping us informed and checking things were going to plan. Our purchase was a bit lengthy and involved as we were selling a leasehold property but they made sure our sellers were always up to date. Thank you

Jonathan Β· 31 May 2024

1/5

Trustpilot

Horrific experience Pygott andCrone and…

Horrific experience Pygott andCrone and KMRE. Do not buy any properties from them including Hindle House Nottingham. Very lengthy process, service provided was absolutely abysmal prioritising the seller.They give empty promises, ignored any issues but quick to grab money from you. They also hire a bunch of people to give themselves positive feedbackKMRE build terrible apartments with cheapest quality material but exorbitant price. 2 bedroom apartment for 250k?? What a scandalous developer bet they make 100k profit. Things go haywire numerous problems but they never reply

Sophie Β· 12 May 2023

1/5

Trustpilot

Terrible,worst company

It is with great regret that I must express my disappointment with the team at Pygott and crone and KMRE. From the moment of our first encounter, there was a lack of interest in responding to emails or addressing issues that arose. The cost of the 2 bedroom apartments outside London, which were priced at a staggering 250k, suggested that this organisation may prioritise profit and the developer over customer satisfaction.The customer service provided by this organisation was absolutely atrocious. Even when speaking with the manager about the numerous issues encountered, it seemed as though there was a complete lack of interest in resolving the situation. Zero communication, absolutely bunch of liars. It is simply unacceptable to treat customers in this manner, especially when such a significant investment is involved.The quality of the apartments is nothing short of terrible, with poor heat and noise insulation. It appears that there is no intention to rectify these issues, which is deeply concerning. It is disheartening to realise, in hindsight, that I should have researched the reviews of others before committing to such an unscrupulous bunch.I implore the organisation to reevaluate its priorities and invest in providing exceptional customer service. It is not only ethical but also essential for the long-term success of the organisation

Lily Β· 12 March 2023

5/5

Google

We sold our house through Pygott and Crone, Boston and received very good service with pleasant, friendly and helpful staff. Thank you.

Jacky Β· 28 September 2024

Agent replied Β· 26 December 2024

Thank you for your review from everyone at the Boston branch

5/5

Google

Sales manager Joe McKue is a great asset to Pygott and Crone. Very helpful in trying to find me my forever home. Thanks very much.

Francene Β· 24 September 2025

1/5

Google

Drove 3 hours to veiw a property in grand sluice lane,agent didn't turn up,waited 30 minutes outside the property then rang the office, no answer no call back, complete waste of my day, not happy

Barry Β· 5 June 2025

5/5

Google

The actual service was second to none and Sam always kept me updated with the progress of the sale and any queries were resolved effectively.

Nancy Β· 17 September 2025

5/5

Google

Have used multiple times over the past 13 years Every time has been very professional and consistent with great communication and results Would highly recommend

John Β· 17 September 2025

5/5

Google

Our review is a bit late as it has taken over a month to get the Internet connected correctly to our new property but we would like to say that the whole team at Pygott & Crone were exceptionally friendly and professional at all times. They helped with any problems we had promptly and efficiently even though our buyer made things very difficult at times. At no time were any of the team rude or ill mannered with us. Would definitely use this office again should the need arise.

Jan Β· 27 December 2022

5/5

Google

Very pleasant staff and professional. They give prompt feedback and always cheerful to help even during very challenging emotional circumstances.

Aderonke Β· 28 September 2024

Agent replied Β· 26 December 2024

Thank you for your excellent review, we are pleased to hear that our Boston team provided a prompt and helpful service to you. They were elated to read your review, thanks again.

1/5

Trustpilot

Worse house selling company ever

Worse house selling company ever. Had mothers property for sale with them over 5 months now and not ONE single viewing. Quite clearly absolutely no marketing of this property. Just stuck on internet doing zero. Definitely use someone else but these frauds.

Richard Β· 17 February 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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