Every review we hold for the Boston office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotParasites!!
Parasites!!This company sent me an unsolicited letter......this is deemed as a service provided by the company as per Trustpilot guidelines.You can show that you used the services - you haven't bought or ordered anything, but you can otherwise document your use of the business or company's services. This might be by showing correspondence with the company or documenting some other interaction.This company search the property portals looking at properties that come to the market with another agent.They then try to find out the vendor's address. They then send unsolicited post to sell all their other add ons like, relocation services, mortgages, conveyancing, land and new homes. This is where they make a fortune.They finish the letter by stating, ' To opt out of any further communications from us please write or email usThis clearly breaks the new GDPR code on privacy protection. This estate agent will do everything possible to gain business so be warned.I hope that the High street estate agents disappear sooner rather than later. Rip Off businesses who charge a fortune for marketing a property.Update: They have now reported me as I have never used their services. You could not make it up. Unprofessional parasite of a company. Avoid at all cost......
Gary · 10 August 2018
★★★★★ 5/5
GooglePygott and Crone handled our purchase with great service and professionalism. They stepped in to expedite our complex chain which was full of delays and problems, and went way beyond the call of duty to bring our exchange and completion to successful conclusion. I would absolute recommend them.
Penny · 28 December 2017
Agent replied · 26 December 2024
Thanks Penny for your lovely comments and we wish you lots of happiness in your new home. If you do get the opportunity to recommend us, don't forget to do it via the "Refer a Friend" on our website as we would love to reward you for a successful referral. Best wishes.....
★★★★★ 1/5
TrustpilotHorrendous valuation service
I recently had a property valuation carried out by this company for mortgage purposes - it came back £000's below two other agents! Frustratingly, the lender would only work from this companies survey and thanks to this, my mortgage application has now been refused. In the past I've alway found agents are within 5% of each other when carrying out a valuation; don't know what on earth was going on with Pygott & Crone's valuer, but their incorrect valuation has sabotaged my application and cost me time, money and stress.
Melanie · 29 August 2017
★★★★★ 5/5
TrustpilotVery pleased with the service
Very pleased with the service and kept me up to date!..they bent over backwards to make it work for me!..Would recommend
Sean · 5 March 2025
★★★★★ 1/5
TrustpilotVery poor performance
Very poor performance! Can't recommend them. They had my property on the market for a year and consistently sent the wrong people to view it. They found a 'buyer' but didn't investigate their claim that they were cash buyers which proved false and the withdrew their offer just before exchange of contracts. This company gives estate agents a bad name!
David · 26 November 2022
★★★★★ 4/5
GoogleQuick sale of my property. Everyone at Pygott & Crone always helpful, always in touch when needed any help or advice. Highly recommended.
Gabriela · 19 December 2024
★★★★★ 5/5
TrustpilotWe cannot thank them enough.
We had Thomas Osborne all through our property purchase. We cannot thank him enough for all the help and support he gave us to get this purchase over the line in what has been a long road.
Linda · 1 May 2024
★★★★★ 5/5
GoogleEmily was an absolute star when we purchased our home in 2019.Polite, friendly and helpful agents.
Amanda · 27 December 2021
★★★★★ 1/5
TrustpilotR Soles
R Soles. Avoid. They will degrade you, insult you. They will lie to you cheat you, take your money before all legal docs are signed. They will strongly deny this as they are above all us minions.Young kids, unprofessional, not a clue.Probably the worst company I have come across in all my years.Should be closed down
Cliff · 28 September 2022
★★★★★ 1/5
TrustpilotWrote to who I believe was their CEO a…
Wrote to who I believe was their CEO a T Downing concerning an issue about disability discrimination.I received no acknowledgement from him at all, nor did he reply to my concerns about a blatant discrimination act. To me if they will not take this seriously, what else will they ignore - racial discrimination, gender discrimination. On that basis people should not use this company
Stephen · 10 May 2021
★★★★★ 1/5
TrustpilotShocking
Shocking. Was going to let the poor communication go because property completed and I no longer needed to deal with them.I am missing keys so I have contacted… apparently I have lost them! No responsibility taken for anything!
Joel · 16 November 2023
★★★★★ 1/5
TrustpilotDisappointed and poor service
Disappointed and poor service. Property wasn’t pushed, no feedback given from viewings, sometimes weren’t even informed or viewings. When I collected the keys to go with a new agent they gave me the wrong keys!
Shane · 18 January 2024
★★★★★ 5/5
GoogleVery professional at all time....Great advertising and sale went smoothly...have always used Pygott & Crone and will continue to do so. The online tracker is also very useful
Lisa · 31 May 2024
★★★★★ 5/5
TrustpilotThey kept us informed all the time…
The staff were very polite and helpful. They kept us informed all the time and gave feedback after each viewing. They made the whole process easier. very satisfied.
Gary · 14 May 2024
★★★★★ 5/5
TrustpilotVery good service
Very good service, always kept me in the picture regarding process. Coral who dealt with my sale/purchase kept me well informed and couldn't have been more helpful.
Stuart · 17 May 2024
★★★★★ 1/5
TrustpilotThis company cannot get enough of…
This company cannot get enough of marketing unsolicited mail.....After receiving email confirmation from director Paul Wood, that I would not receive any more marketing by post, I have since received two more items.PLEASE READ THE NEGATIVE FEEDBACK ON THIS SITE TO SEE WHAT THEY ARE REALLY LIKE. Appalling company who will do anything to make money, and I mean anything.....
Gary · 19 July 2019
★★★★★ 5/5
TrustpilotVery friendly team, they kept us well informed at each stage
I have been very pleased with the care and attention Pygott and Crone showed us during the process of our purchase. they kept us well informed and nothing was too much trouble for them. A very friendly team
Jennifer · 10 May 2023
★★★★★ 1/5
TrustpilotWorst experience ever!!!!
Worst experience ever!!!!! Very unprofessional with bad manners and bad service, they worked more for the buyer (but who was paying their bill???? not the buyer!!!!!). We have moved previously but they made this move even more stressful than any previous moves. Would NEVER use this company again...... would suggest going to another agent!!
Steve · 24 January 2021
★★★★★ 5/5
TrustpilotProfessional and friendly
Very friendly and professional service. Maintained excellent communication and feedback throughout the sale process (which I handled myself) both via the telephone and the portal.
Keith · 26 February 2024
★★★★★ 5/5
TrustpilotVery good Estate Agents
Very prompt and efficient service. Found a buyer within a few days, recommended a good solicitor and kept me appraised throughout.
Andrew · 8 May 2024
★★★★★ 5/5
TrustpilotExcellent
Efficient staff who go over and above to get. Buyer nd then see the sale through to completion.
Jean · 7 May 2024
★★★★★ 5/5
GoogleVery hard working lovely people to deal with who did a great job for us
David · 30 June 2024
★★★★★ 5/5
TrustpilotPolite friendly and helpful
Pygott & Crone sold our house within 6 days of going on the market for more than the asking price. Polite, friendly staff who kept us informed right the way through the process. Couldn't have asked for a better team.
Sarah · 16 March 2022
★★★★★ 5/5
GoogleWhenever I needed to contact Pygott I received a fast response that covered the questions I had. Good communication is very important.
Whilst my contact changed during the long period covering our move which extended greatly due to COVID there was never any gap in communication
Link · 27 December 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.