Trusted Agent profile · Boston

Pygott & Crone Boston reviews

3.9

★★★★★ Good

258 reviews across 2 platforms

24 Wide Bargate, Boston, PE21 6RX, PE21 6RX

Pygott & Crone's office in Boston, at 24 Wide Bargate, is rated 3.9 out of 5 across 258 reviews on two platforms, including 155 Google reviews rated 4.4.

Google logo

4.4 / 5

155

Reviews on Google

This office

Trustpilot logo

103

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Boston office, from every platform, shown as written. First names only.

5/5

Google

I’ve had an excellent experience with Pygott & Crone Boston. Every contact and interaction was consistently good from start to finish. Davis, the branch manager, came out for the initial marketing visit and gave us confidence straight away …and importantly, they helped us sell where others had previously failed. A special thank you to Holly on sales and Sam in the legal follow‑through team, who kept us informed throughout the process. And when someone wasn’t available, Joe, the sales manager, always stepped in and made sure nothing slipped. A genuinely professional, supportive team. Highly recommended.

Jane · 11 September 2026

5/5

Google

I had a very positive experience with Pygott & Crone Estate Agents and would like to say a special thank you to Joe for his help and professionalism throughout the process. Joe was friendly, approachable, responsive, and always willing to answer my questions and keep me updated. His communication and support made the whole experience much easier and gave me confidence throughout the process. I really appreciate the effort Joe put in and would happily recommend Pygott & Crone to anyone looking for a professional and reliable estate agent. ⭐⭐⭐⭐⭐

Turca · 11 September 2026

5/5

Google

We decided to dip our toe in the market and see if we could sell to upsize, Davis and his team got us sold in 10 days and we have just exchanged so will have sold and moved in around 10 weeks, I cannot thank the Pygott team enough, we used Pygotts own conveyancing team, for buying and selling, they were fantastic throughout, always kept us up to date, it was so easy to upload documents they needed. The whole process has been fantastic, please give Davis and his team a try, you'll not regret it.

Andy · 11 June 2026

5/5

Google

We have recently used Pygott & Crone for a property sale which has now completed, and I have been very impressed with their level of professionalism throughout. Davis, Joe, Sam and Holly really are a dream team to work with. Nothing is too much trouble for this great group of people. Their communication is excellent, and they simply get the job done. Even in this challenging market, they secured a sale for our property within a couple of weeks. Just as important as their professionalism is the sense of camaraderie they build with their clients, which makes the whole process far more comfortable. At every stage, from initial viewings through to sale progression, we were kept fully updated (often daily), which was incredibly reassuring and helpful. I highly rate Pygott & Crone in Boston. They deliver a first class service, and I would have no hesitation in recommending them to anyone. Many thanks Derek

Derek · 11 May 2026

5/5

Google

Amazing service from a great estate agent. I have bought and sold 4 properties with Pygott and Crone in Sleaford and Boston. The last house sale through the Boston branch was amazing. Davis Gurton met me within 24 hours of initial contact and on a weekend. The house valuation surprised me, I said I wanted a quick sale. To my amazement the house was sold in 24 hours, and for more than I had expected. Davis Gurton is a thorough professional and he knowledge and expertise on the housing market in Boston is first class. During the sale process I continued to deal with Davis and the supremely efficient and organised Sam Bettinson who proactively contacted me on a very regular basis keeping me posted on any developments or issues. Pygott and Crone liaised with me and our Solicitors in a very impressive manner. Fantastic people, fantastic service. 11/10. Thank you so much. G

Gareth · 11 March 2026

1/5

Trustpilot

On the market for 2 years, 8 viewings

On the market for 2 years, 8 viewings, little feedback or thoughts about what might be preventing more interest. We asked for new details, we suggested dropping the price, we drove all the thought on how to get things moving. Viewings were often at short notice, unqualified leads either not looking in the area or hadnt an interest in our property but had been convinced to view it. Rarely anyone available to do the viewings so we had to - not ideal. When someone was available, they knew nothing of the area, property etc. Useless. When we finally left them, all they were interested in was the £300 to cover the photo/energy costs. You'll be hard pushed to find an estate agent less interested in finding the right buyer, openly saying beyond putting it on the Internet, there's little influence they can have. They need to refresh their understanding of what sales is. They act more like a checkout assistant than an estate agent. Seller beware dont even bother.....

Tom · 4 March 2026

1/5

Google

We have experienced extremely long delays and very poor communication throughout this process. We have been waiting since 6 October to complete on our house, with little to no meaningful progress. We were told that the case had been escalated to a senior case worker, but nothing changed and no improvements were made. Updates were minimal and often required chasing, which added unnecessary stress to an already difficult situation. Based on our experience, I would not recommend this company to anyone.

Calton · 11 January 2026

5/5

Google

I had a great experience with Pygott & Crone Estate Agents from start to finish. The team was professional, responsive, and genuinely helpful throughout the whole process. They took the time to understand my needs, answered all my questions clearly, and made everything feel smooth and stress-free. I really appreciated their honesty and attention to detail. I would definitely recommend this agency to anyone looking for reliable and friendly property services. Special thanks to Holly Walker and Sam Bettinson for helping me through out the process.

Zaw · 11 January 2026

1/5

Trustpilot

Poor estate agent

We have experienced extremely long delays and very poor communication throughout this process. We have been waiting since 6 October to complete on our house, with little to no meaningful progress. We were told that the case had been escalated to a senior case worker, but nothing changed and no improvements were made. Updates were minimal and often required chasing, which added unnecessary stress to an already difficult situation. Based on our experience, I would not recommend this company to anyone.

Calton · 8 January 2026

5/5

Trustpilot

Absolutely fantastic

Lauren has been absolutely fantastic. Right from the very start, she has been reassuring and pointed us in the right direction. There were moments during the sale that I have felt very nervous and needed reassurance and Lauren has been absolutely lovely every step of the way. Lauren was able to help us get everything in place early on, so we didn't miss out on the house that we really wanted. So I am very grateful to her for that. Thank you for everything! Highly recommended!

Jo · 19 December 2025

5/5

Google

Joe at Pygott is outstanding... he's SO quick at finding exactly what I'm looking for.... saving me endless hours of trawling. Davis is great, quick, friendly and efficient. Everyone is polite, friendly, professional... no cheesy, cliché lines, no pushiness or salesy waffle - it's really bespoke to your needs. No annoying emails or unnecessary hassle.... no timewasting - they'll keep you informed with exactly the information you want, as often as you want it. Buying, selling or renting - the advice is straight, the service quick, they get straight back to you, keeping you informed. Love that! I've used Pygott for over 5 years now, and they are still delivering the no-nonsense outstanding service that soothes the headaches of property transactions. Great job guys... Joe, you are a star ⭐️

Helen · 11 December 2025

5/5

Google

From the very beginning to the very end of my selling journey, I have been impressed with the service I have received at Pygott & Crone. I have been kept well informed throughout and have been grateful for the help and advice I’ve been given as regards dealing with solicitor queries and form filling. Whenever I’ve popped into the agency all of the staff have been polite, helpful and friendly. I particularly thank Davis , Sam and Joe for the support I’ve been given. I will not hesitate in recommending P&G to my family and friends should any of them be considering a move in the future. Thankyou once again to the whole team for making the selling process as hassle-free as it can possibly be.

Christine · 26 November 2024

Agent replied · 26 December 2024

Thank you very much for your recommendation and kind words which have been passed on to the Boston team

5/5

Google

Everyone tells you buying or selling a house is a stressful event, but nothing prepared me for buyers pulling out of their alleged purchase not once but three separate buyers at the last minute. The UK laws are archaic. Had it not been for the professional handling of the situation each time by the team at Pygott & Crone I could have been driven to despair. Their tenacity, their guidance, their never give in approach was superb, especially Joe McKue, a star.

Mick · 26 November 2024

Agent replied · 26 December 2024

It's great to hear that the Boston team, and Joe in particular, did a great job. The process can be stressful as you have found, and this is why we strive to deliver that level of service. Thank you for taking the time to write us a review.

5/5

Google

We have exchanged contracts today on a property through Pygott & Crone. From the start of this process through to exchange they have been amazing. Thanks to Joe at the initial stage who was very professional and extremely patient waiting for my sale to happen and then to Sam Bettison who has been even more patient during this process. So very helpful and wouldn't hesitate to recommend.

Rachel · 11 March 2026

5/5

Google

Our Experience from start to end has been nothing but outstanding! Sam and the team have been so so supportive! The service from Sam has been excellent, she has done everything to make this journey for us as first time buyers as easy as possible! Sam supported us through out with everything and even when she wasn’t available, other staff members stepped in to help! Staff at pygott & crone estate agent have been professional, efficient and reliable! The list could go on! We genuinely highly recommend them!

Sonia · 11 November 2025

5/5

Google

First time buying a house and these guys made it seem easy!!! Guided me through everything till the very end ! Would like to say a big thank you to Sam Bettinson who kept me updated throughout the whole time. Very happy customer 🥳 …

Jamie · 11 August 2026

5/5

Google

Well what can o say except Sam and all the staff are absolutely amazing ,patient ,understanding and compassionate, endless phone calls emails and tears but nothing was ever too much trouble Many thanks Much love to you 100% the best around Sharon Dean

Sharon · 11 August 2026

5/5

Google

A big thank you to Davis for all your help with purchasing my property. You made the whole process much easier and were professional and supportive throughout. I really appreciate everything you’ve done and wouldn’t hesitate to recommend you to others.

Joe · 11 July 2026

5/5

Google

I chose this estate agent from recommendations and I was very glad I did, very impressed with how they handled the sale of my house, Davis Gurton guided me through the process with friendly caring understanding way, thanks to them my life has changed for the better, highly recommend these guys to everyone, for me these guys are number 1, thank you Davis Gurton, thank you Pygott & Crone

Marco · 11 November 2025

5/5

Google

Just wanted to say how professional and friendly Sam Bettinson was with the purchase of our new house. Nothing was too much trouble, she really helped push the purchase along. Communication was also very good, emails were answered in a timely manner and phone calls were answered and returned in really good time. I would strongly recommend both Sam and Pygott and Crone Estate Agents

Martin · 11 December 2025

5/5

Google

Sam, Joe, Davis and the team worked tirelessly throughout the sale of our property. It was not a straightforward Sale due to issues with our properties management company but the team went above and beyond to make sure we got their in the end. Special mention to Sam (Sales Progressor) who proved extremely effective when chasing our management company and putting pressure on when needed.

George · 26 November 2024

Agent replied · 26 December 2024

Another sterling review for the Boston team, thank you very much

5/5

Trustpilot

Fantastic Support Through My House Sale

I recently sold my house through Pygott & Crone Boston (Lincs) branch, and was very pleased with the sale process. I felt very much assured by Davis from the start. The team was professional and approachable throughout the process. They always responded to my enquiries and offered genuine support, making a potentially stressful experience feel much smoother. Their friendly and knowledgeable approach gave me confidence every step of the way. I highly recommend them to anyone looking to sell with confidence and trust. Big thanks to the whole team, especially Joe and Sam, for all their help.

Amilio · 1 July 2025

1/5

Google

Very disappointing experience. As a cash buyer, I spent several days trying to arrange a viewing, only to be told that the only available slot was 4:30pm despite repeatedly explaining I could not attend at that time. After having to chase for responses, I was then informed that another offer had been received and no further viewings would be taking place. An offer is not a sale, and I find it difficult to believe that a vendor would be pleased to learn that a serious, proceedable buyer was never given the opportunity to view their property due to a lack of flexibility and poor communication. I appreciate estate agents are busy, but this experience left me with the impression that securing the best outcome for the vendor was secondary to diary management.

PT · 11 August 2026

5/5

Google

Josh was an excellent mortgage advisor, he was quick to respond to any questions and would update us throughout the whole process. He also helped us set up our life insurance and recommended us to Mark who sorted our Building insurance. We are very happy with how the whole team dealt with any of our query's. Highly recommend these guys!! :)

Jack · 26 November 2024

Agent replied · 26 December 2024

Thank you for your kind review which we have passed on to Mark and Josh, and the Boston team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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