Every review we hold for the Borough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMaira has been an incredibly knowledgeable, helpful, and responsive person to work with when I was caught in a difficult situation where I needed to move quickly on a rented flat. She is truly a blessing to work with and I am so grateful that we encountered each other during my transcontinental journey to London. Thank you, Maira, and thank you Kinleigh for employing such great people on your staff. I look forward to continuing working with her and this company as we finalize arrangements.
Catherine · 15 June 2023
★★★★★ 5/5
GoogleFinding a rental in central London is never easy, but Maira at KFH London Bridge made it feel effortless.
She listened to our requirements, gave us options to match and was extremely accommodating when it came to viewing times.
We felt we were in her safe hands the whole time, from putting an offer in, to it being accepted and beyond.
Thank you KFH, Maira and team for all your help!
Farouk · 17 December 2023
★★★★★ 5/5
GoogleWould just like to say that Mihai Stanciu was great at helping us through the process. He was available at all times and was great at mediating the negotiations as we had a bit of a jumpy seller.
Extremely patient through the whole process too even when I'd messed up or missed some things.
Luke · 22 September 2024
★★★★★ 5/5
GoogleAlways a pleasure to work with the team at KFH London Bridge. Ivan was super helpful, and really made the whole process flow smoothly.
Michael · 27 September 2025
★★★★★ 5/5
GoogleMy flatmate and I were desperately in search of a property to move in two within the next few weeks in London and Maira was the most helpful in securing the the most beautiful property that we wanted. She was very kind yet professional, extremely quick with her responses and thorough with the explanations of how to move forward. We would definitely recommend Kinleigh Folkard and Maira to anyone in search of a new home!
Pema · 15 June 2023
★★★★★ 5/5
GoogleHighly recommend, especially Iryna who helped us to secure our mortgage 2 years ago and re-mortgage this year. Iryna is the best mortgage consultant we spoke with, she advised on the best available mortgage deal and was always ready to help, she would go an extra mile to make sure all the documents are in place on time. Even though our re-mortgage was not an easy one, she was there to support us.
Alicja · 20 July 2023
★★★★★ 5/5
GoogleCannot recommend Maira and the KFH Borough team highly enough - after moving to London from Australia, Maira took the time to explain the nuances of the renting process in the UK, in particular regarding the differences between the UK and Australia. She has been wonderfully helpful in the process of us finding our new home in London
Michael · 11 June 2024
★★★★★ 5/5
GoogleMihai Stanciu was fantastic in helping us find the perfect flat that matched all our criteria. His expertise and support throughout the entire process were invaluable, making it smooth and stress-free. We truly appreciate his dedication and guidance until we received the keys to our new home! Highly recommended!
Antonio · 1 October 2024
★★★★★ 5/5
GoogleI recently had Omar Stephens and I cannot recommend him enough. Omar is not only professional and considerate, but also incredibly attentive. He made what could have been a stressful experience in the competitive summer renting market feel smooth and manageable. Thank you, KFH and especially Omar, for your exceptional service and support.
Melanie · 26 July 2024
★★★★★ 5/5
GoogleThe experience of finding a great flat in London was made possible thanks to the ongoing and outstanding help we received from Carlos and Ben at KFH. They were always quick to offer advice and support when we needed it, and made the whole process, from viewing to moving in, as streamlined as they could. Thank you both very much!
Sophia · 16 March 2024
★★★★★ 1/5
GoogleIt's really disappointing for can't given a 0 star. Their team is expert on forcing tenants to sign unreasonable contract. I have not got my contract after I paid my holding deposit for 20+ days. They left limited time for us to force us sign it, in that case, we don't have time to argue with them. They lied during the talk, I said quietness is the first thing I need. There is a heavily contruction work after our video tour and we've not been informed during 1 month. Now, no quietness in anywhere. Heavily noise, no access for our balcony & insecurity. What a professional team would do! Always trying to avoid duty, always said someone else will contact you. OMG! Can't imgaine we'll been deceived by KFH.NegativeResponsiveness, Quality, Professionalism
杨光 · 15 June 2022
★★★★★ 5/5
GoogleI couldn’t have made a better choice. Laurence, the manager, was compelling in energy and appetite: he persuaded me convincingly.
Joshua was a star: he sold the property in a matter of days. When the buyer backed off two weeks later, Josh found a new buyer in less than a number of hours.
After that the process was long and not always easy. However: Josh was a rock. He has empathy, patience and lots of kindness.
I cannot recommend KFH enough and Mr Joshua Dawson in particular.
Maurits · 15 June 2022
★★★★★ 5/5
GoogleI can not speak any higher of the team at KFH London Bridge. My property has gone through some difficulties over the last few years, and has had to be vacated for a while, and Ben Rayner has been an absolute godsend in helping me to co-ordinate people to visit and carry out works whilst i am out of the area. The works were finally completed recently and Maira was fantastic at finding tenants quickly and getting them in smoothly. Thank you so much!
Amit · 15 June 2022
★★★★★ 5/5
GoogleI am really impressed with KFH London Bridge real estate agency , truly thank the awesome customer friendly and hassle free service offered by “ Zak and Jasmine “. They helped me and my family rent a house in less than a weeks time , even though we were just newbie’s to UK . I never thought I would be able to move to my new rented home just straight from airport.
Thank you very much Zak and Jasmine, you both have aptly responded and did a wonderful, tension free and incredibly easy process for us.
I would recommend KFH Real Estate Team especially Jasmine and Zak to everyone I know. You both are truely professional and a genuinely nice team.
Thank you!!
Suneesh · 15 June 2022
★★★★★ 5/5
GoogleI don't usually take time to write any feedbacks but lately I am looking for a new flat to rent and I placed calls to different Estate Agencies around London asking for different properties available. Everyone seem quite ignorant but when I called Kinleigh and Folkard & Hayward London Bridge the approach was completely different, very helpful and fast they answered my questions and they took on board my requests. A big thank you to Maira Cardenas Gallego she's a jewel to your company and a good example to follow. A great customer service and she is doing a great job. Well done !
Flow · 15 June 2022
★★★★★ 5/5
GoogleMy wife and I had several viewings with Mihai Stanciu in Bermondsey. In the end we didn't go with KFH because we decided to switch area, but Mihai was by far the most sincere and genuine real estate agent we met during our house hunt as FTB. I hope he stays in the business for a few years (and gets promoted) so we can hire him to sell our flat if and when it comes to it.PositiveResponsiveness, Quality, Professionalism
Tim · 15 June 2022
★★★★★ 1/5
GoogleIvan moreira is a horrible agent , never ever gets back to you , you have to call him and email him so much to even follow up on the appointment times that he’s made for you. He’s extremely rude, unprofessional & doesn’t not know much info , every time you ask him a question he replies sarcastically or bluntly. Also over 25 mins late to viewing no heads up. I am surprised he is still employed by KFH- you need to really take a look at your staff !!!
Maria · 11 April 2025
★★★★★ 5/5
GoogleOmar has been incredibly helpful and supportive in finding the perfect flat for us! Listened to our needs and preferences, and found our new home thanks to his advice! He has been very responsive and helpful to get our offer accepted. All in all, one of the best customer experiences during flat searching.
Rand · 24 May 2024
★★★★★ 5/5
GoogleWe want to thank you Maira for your excellent help and all the wonderful work and guidance which have helped us in the process of choosing a home. Your knowledge and experience have made the process, which is complicated in itself, simple and easy for us to understand. In every step of our trip not only your know-how but your patience has been valuable supports for us
Mya · 15 June 2023
★★★★★ 5/5
GoogleThroughout my experience with KFH, Zak has been truly outstanding. He is formidable in his problem solving, tremendously proactive and he always responds promptly.
Letting a property in London is not easy but going the through process with Zak made everything easier. He personally recommended the property we rented out and helped us with all the details until we were through the door.
I recommend him and KFH to any potential tenants or landlords.PositiveResponsiveness, Professionalism
Douglas · 26 August 2022
★★★★★ 5/5
GoogleHugely impressed with the entire team at KFH and Mihai in particular who helped us massively with the sale of our flat. Mihai was incredibly professional, responsive and patient throughout and took a really proactive approach in resolving issues when they arose. Could not recommend highly enough!
Harry · 4 August 2024
★★★★★ 5/5
GoogleMy partner and I went into the house search very intimated by everything house purchasing but Mihai was incredibly supportive and helped us fine-tune exactly what we wanted in a place. He was very responsive to our questions and found us a perfect place... which we offered on... and got! During the offer process he was on top of everything and helped push the process forward.
Tristan200405 · 15 June 2023
★★★★★ 5/5
GoogleI had a fantastic experience with Mihai at KFH, who supported above and beyond throughout the 7 month process of buying my first house in London. There were many challenging phases throughout the process which he managed brilliantly, keeping myself and the vendor calm throughout the process. Five star experience - I would highly recommend!! Thank you
Lewis · 16 January 2024
★★★★★ 5/5
GoogleI highly recommend the KFH office at London Bridge, especially Mihai for his professionalism, knoledge and friendly attitude.
He guided us throughout the process of buying our first home, and made it so much easier and accessible than we have initially thought.
Alexander · 22 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
