Trusted Agent profile · Bolton

Hilton Smythe Bolton reviews

★★★★★ Excellent

252 reviews across 2 platforms

20 Wood Street, Bolton, BL1 1DY

Hilton Smythe's office in Bolton, at 20 Wood Street, is rated 4.6 out of 5 across 252 reviews on two platforms, including 250 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.6 / 5

250

Reviews on Google

This office

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2

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for Hilton Smythe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bolton office, from every platform, shown as written. First names only.

5/5

Google

Hilton Smythe held my hand throughout the process of selling my business and worked hard to bridge the gaps between the various parties involved. They provided guidance and reassurance and were always there, on the end of the phone.

Joanna · 10 June 2023

Agent replied · 11 June 2024

Dear Joanna, Thank you for your lovely review, we have shared your kind word with our sales team and they are all very grateful of your feedback. Wishing you all the very best. Craig Graham Director

5/5

Google

My uncle was trying to sell his business privately for 4 months, he signed with Hilton Smythe and says from initial contact right through to sale he had full diclosure, constant updates and within 2 months a flood of offers. Post sale, even after fees, he got over 30% of his initial asking price. Highly recommended and extremely professional.

Gaz · 10 June 2020

Agent replied · 11 June 2024

Hi Mr Smith, Thanks for leaving us your feedback, we are glad to have assisted. Best wishes for the future.

1/5

Google

i would not recommend this company at all - they do not provide updates,deny they receive any correspondence despite it being sent recorded delivery, do not advertise your business under the correct categories, they are only out to get the initial deposit of you and then they don't want to know - stay away at all costs there are much better estate agents out there.

Heidi · 12 June 2015

Agent replied · 11 June 2024

Hi Heidi Thank you for your comments. We have investigated this and see that the matter was resolved through our complaints procedure. We do really appreciate your feedback and once again offer our apologies. If we can be of any further assistance please do not hesitate to contact us. Many Thanks

5/5

Google

Have been mainly dealing with Cheryl. She is lovely and makes you feel comfortable and helps you with all your queries. She is professional in every way and is always available to help.She has made my life experience buying a business a truly pleasant one.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 10 June 2022

Agent replied · 11 June 2024

Hi Mark, Thank you for your lovely feedback in relation to Cheryl, we really appreciate this and Cheryl is absolutely thrilled with your kind words. Wishing you all the very best for the future. Craig Graham Director

5/5

Google

I am thrilled with the support and service I have received from the guys at Hilton&Smyth. At every single step during the pandemic and corona virus lockdown they have been my anchor of support. I would reckoned these guys in a blink to anyone who wants to sell their business or buy one.

Vicky · 10 June 2021

Agent replied · 11 June 2024

Dear Vicky, Thank you for taking the time to leave us your feedback by leaving us a review. We are really grateful and wish you all the very best for the future. Mrs Belinda Daniels Service Manager

5/5

Google

Karen and Cheryl did everything in their power to keep deal alive. And put up with my stress at the finish line. Great team, and must be a very organised and motivated company head to toe

James · 10 June 2023

Agent replied · 11 June 2024

Dear James, We are so pleased to have been able to assist you and thank you for your lovely review, it is very much appreciated by the team. All the very best for the future. Craig Graham Director

1/5

Google

DO NOT USE THESE. MY BUSINESS BEEN UP FOR SALE 2YEARS THEY CANT SELL IT AND WONT LET ME WITHDRAW FROM CONTRACT. THERE CONTRACTS ARE ILLEGAL DO NOT AGREE AND DO NOT USE THESE CROOKS.

Harjot · 10 June 2023

Agent replied · 11 June 2024

Sorry, we are unable to find any client, past or present named Harjot Dhah or anyone called Harjot or anyone with the surname of Dhah. We are very concerned with the content of your review as we do not prevent anyone from withdrawing from our contracts, there is a clear termination process within our agreement. We are concerned that you may either have been mis-informed or may have left this review in error for the wrong company. If you did intend to leave this review, please do give us a call on 01204 556 300, and we will of course put things right. Thank you Craig Graham Director

5/5

Google

Extremely efficient from start to finish. Paul dealt with our business sale upto the point of finding a buyer, then Karen Currie pushed the sale forward, keeping us informed of every step daily. Very impressed at their professionalism and friendly, efficient manner. Would highly recommend

Pauline · 10 June 2022

Agent replied · 11 June 2024

Dear Pauline, Thank you for your lovely feedback, both Karen and Paul are over the moon with your kind words. Very best wishes Craig Graham Director

5/5

Google

Both Adam and Karen handled nearly all of the process for me and made us a very stress free transaction! Would definitely recommended using Hilton Smyth if you are looking to sell your business.

James · 10 June 2023

Agent replied · 11 June 2024

Hi James, Thanks for taking the time to leave a lovely review for Adam and Karen, it is greatly appreciated. Very best wishes

5/5

Google

A sterling service from Hilton Smythe in what was a difficult sale, due to difficulties from the local council when sorting the lease for the stall. I would definitely recommend their services to buyers and sellers alike and would they would be the go to agent should I need similar services in future.... THANKS!

Karen · 10 June 2020

Agent replied · 11 June 2024

Dear Karen Thanks ever so much for your kind review. We are very grateful. Best wishes Aaron Roberts Commercial Director

5/5

Google

Thank you for all your hard work in helping me sell my business. Hilton Smythe were recommended to me and I would say that the service I received represented good value for money. As a sole trader I found the selling process quite daunting but I found the team very knowledgeable and helpful. Thanks

Helen · 10 June 2020

Agent replied · 11 June 2024

Dear Helen, Thanks for your review we really appreciate it, we are happy to have helped. Craig Graham Director

5/5

Google

Rebecca Oliver has receently managed to secure my business sale. She has been very exceptional in sale negotiating and professional in communication with me and with the buyer. I really thankful and appreciate efforts she has put to close the sale.PositiveQuality, Professionalism

Aamir · 10 June 2022

Agent replied · 11 June 2024

Hello Aamir, Thank you so much for taking the time to leave feedback for Rebecca, she really appreciates your kind words. We wish you every success for the future. Belinda Daniels Service Manager

5/5

Google

We had our business with another estate agents for nearly 2 years,,Hilton smythe had it for 5 months and we had a buyer! The staff are wonderful,telephoning with either an update or a viewing. couldnt ask for better service from an estate agent. THANKYOU TO YOU ALL,ESPECIALLY NICK AND ANDY WHO WERE JUST FANTASTIC IN KEEPING US INFORMED!

Stuart · 12 June 2015

Agent replied · 11 June 2024

Hi Stuart, thanks for your positive feedback, its great to hear such a success story. Nick and Andy were delighted at hearing your comments and want to wish you all the very best. Thanks again

5/5

Google

Hilton Smythe were very helpful with the sale of our business and they kept in contact with us every step of the way so we always knew what was happening. I would recommend them to any other business that is thinking of sellingPositiveResponsiveness, Quality, Professionalism, Value

Jan · 26 August 2021

Agent replied · 11 June 2024

Dear Jan Thank you so much for your feedback, we really do appreciate it and your positive recommendation. Very best wishes Belinda Daniels Service Manager

5/5

Google

Great professional and friendly service. Kept us informed and told us how it was. Had been up for sale for 18 months elsewhere sold in a week with these guys.

Brett · 10 June 2023

Agent replied · 11 June 2024

Dear Brett, Thank you for taking the time to leave us a review, we are very grateful of your kind words. Wishing you all the best for the future. Craig Graham Director

5/5

Google

Adam from Hilton Smythe was perfect in helping me with my business purchase. He held my hand during the process helping to answer the many queries that I had.

Jane · 10 June 2023

Agent replied · 11 June 2024

Dear Jane, Thank you for your lovely review, Adam is thrilled! All the very best for the future. Cheryl Hunt Sales Manager

5/5

Google

I loved Hilton Smythe services especially what karen and Rob did for me in last few months. I take this opportunity to thank them.

Hoss · 11 October 2023

Agent replied · 11 June 2024

Thank you for your lovely feedback, we really appreciate it.

5/5

Google

Our sale negotiator (Rob) kept us informed every step of the way with the progress of our business sale.From the moment it went live, feedback from potential purchasers & the final sales agreement. Thank you so much.PositiveResponsiveness, Professionalism

Richard · 10 June 2022

Agent replied · 11 June 2024

Dear Richard, Thank you ever so much for taking the time to leave a review for Rob, he is very grateful and appreciated this. Belinda Daniels Service Manager

5/5

Google

True professionals. I was kept up to date and looked after very attentively by the people from this agent. My contact was Alex and Rebecca who deserve special credit. If I was ever looking to buy or sell a business again these would be the people I would entrust.

David · 11 June 2019

Agent replied · 11 June 2024

Hi David, Thanks for taking the time to leave us a review. We will make sure that your kind words are passed back to the sales manager and her team. Thanks again Gareth Smyth Group Managing Director

5/5

Google

Just bought our cafe with Hilton Smythe's help, Thanks for Karen's hard work , she is really kind, very patient and responsible. Thank you so much!

Renee · 10 June 2023

Agent replied · 11 June 2024

Dear Renee, Thanks for your lovely review in relation to Karen, we are delighted that you were happy with the service she provided. All the very best of luck in your new venture. Craig Graham Director

5/5

Google

Staff very knowledgeable and professional. Excellence all round, went above and beyond with every aspect of my interactions. Will be back again in the future.

Zak · 10 June 2023

Agent replied · 11 June 2024

Hi Zak, Thank you for taking the time to leave us a review and we are pleased you are happy with our services. All the best Danny Tasker Marketing Director

5/5

Google

I bought a cafe using them, the customer service was wonderful, Karen Currie dealt with me and was very helpful, friendly and communicated throughout the process. Had a great experience and would highly recommend them.

Rachel · 10 June 2022

Agent replied · 11 June 2024

Hi Rachel, Thank you for taking the time to leave us a lovely review. Karen really appreciates your kind words and great feedback. On behalf of all the team here, we wish you all the very best in your new venture. Craig Graham Director

5/5

Google

Excellent service from start to finish, I rung up after seeing great reviews and was amazed how easy they made it seem. My business has now sold thanks to the team at Hilton Smythe and I can enjoy early retirement. I will be recommending you to others I know.

Gavin · 11 June 2018

Agent replied · 11 June 2024

Dear Mr Mckenzie Thank you for taking the time to leave us with your feedback. We are really happy with the positive outcome and I have passed on your kind words to the sales team. Wishing you a happy and peaceful retirement! Aaron Roberts - Operations Manager

5/5

Google

I had recently posted a 1 star review about this company but they got in touch with me and completely fixed the issue. Things go wrong in all companies so the real test is how they put stuff right when it does. Well done.

Andreas · 10 June 2020

Agent replied · 11 June 2024

Dear Andreas, Thank you for allowing us to resolve the issue. We are pleased its sorted, but apologise for any inconvenience. We wish you and your family all the very best for the future and appreciate your understanding. Craig Graham Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Hilton Smythe Bolton

Has Hilton Smythe won any awards?

Yes. In The Trusted Agent 2026 awards: Hilton Smythe, Bolton won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Hilton Smythe hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bolton.

What do you need help with?

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