Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.
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5/5
GoogleAs a new landlord, I recently contactedβ Your Moveβ estate agents in Bognor Regis and asked if they could assist me in finding suitable tenants for our property.
I phoned your branch in Bognor Regis and had an in- depth conversation with your lettings manager Jamie and decided at that point, to use the tenant find service.
I must say that from day one, the service I received was excellent.
He was always at hand to give advice and nothing seemed to be too much trouble. He was knowledgeable and had a very professional manner, as did Sophie and Sue, who also answered any queries I may have had and gave good advice at all times.
Excellent customer service from the whole team. I would definitely use Your Move again.
Dawn Β· 2 April 2021
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5/5
GoogleHayley McGarry Bognor Regis has been very co-operative and professional. I am taking service from your move for last five years. Staff here are very welcoming and friendly. I definitely would recommend Your Move as property Agents.
Shahid Β· 1 November 2018
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5/5
GoogleGreat service here, I was looking for a specific property, in a specific area and of course, with a specific budget. Found, Viewed, Offered and Closed in a matter of days. Very good, Very happy. I can recommend dealing Ainhoa.
Justin Β· 18 April 2022
Agent replied
Dear Justin. Many thanks for your kind review. I will pass your comments to our colleague Ainhoa
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5/5
GoogleI found Yourmove very helpful and professional in the sale of my property,
It was all quite quick as we had no chain to contend with , all in all a very satisfactory experience.
M TupperPositiveQuality, Professionalism
Mark Β· 25 August 2022
Agent replied
Dear Mark, Many thanks for the 5 star review, it really means a lot to us and im so pleased we were able to assist you in moving
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5/5
GoogleMy husband and I are truly impressed with Sue! She is assertive, she gets things done immediately as promised, she calls back promptly, her manners on the phone and in person are excellent, she's knowledgeable and highly professional. She's a credit to Your Move!
Glo Β· 11 July 2021
Agent replied
Many thanks for the kind review you have given Sue. We are very proud to have her on our team here in Bognor Regis and I am very pleased she has been able to assist you with your property search
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5/5
GoogleHaving had the property we were buying withdrawn just weeks before we were due to move we contacted Your Move at Bognor.
We spoke with Sue, who made arrangements for us to view a Bungalow. On viewing it, we put an offer in, this was accepted.
Because of our situation selling our property, time was of the essence and Sue, Steve and Katie in particular were brilliant.
We exchanged contracts within 13 days and moved in the following week.
Cannot praise Your Move enough.
Alan Β· 29 July 2020
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5/5
GoogleWe recently rented a property in Bognor Regis and just wanted to say what excellent service we received from the team. Extra special thanks must go to Darcey taking extra time and care to show us around the property, help us with filling out all relevant paperwork, chasing up references, arranging an inventory check at short notice, to ensure that we could move in ASAP. With Darceyβs help we had everything sorted and picked up the keys within a week. Absolute star and a credit to Your Move, who I will highly recommend.
Paul.
Paul Β· 24 February 2020
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5/5
GoogleWOW what excellent service we received from Darci Croucher at Your Move Lettings department Bognor Regis. We were looking for a tenant she not only found a really lovely couple to rent our flat but managed to get them moved in two days after they viewed as they were desperate to move as soon as possible! The process was brilliant from start to finish. Darci Collect keys, took some photos uploaded them to their website all within a matter of hours. She gave us some hints and tips how to improve the property as it was a listed dated. She kept us informed of all viewings and feedback. All documents were done electronically which saved me a trip to their office. She has set up a Portal for all my statements to go in. She always calls you back. The service received was FABULOUS. We are so glad we used Darci at Your Move Lettings for finding us a tenant for our property.
Sandra Β· 25 January 2020
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5/5
GoogleI was helped by Darci to complete my move. She was very helpful and always available to answer any questions I had. The move went very smoothly and I would recommend your move
Diane Β· 30 July 2019
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5/5
FacebookJust like to say had a fantastic experience dealing with Steve and his team. Canβt speak highly enough about his teams commitment to the sale of my Fathers property. Excellent well done π
David Β· 16 May 2019
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4/5
GoogleI have bought 2 properties through YourMove in Bognor and have always found them helpful, friendly and approachable.
Arranging viewings has always been straightforward with good property information.
Larry Β· 31 March 2023
Agent replied Β· 29 July 2023
Dear Mr Nichol - Many thanks for the kind review. It really means a lot to us.
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5/5
GoogleMy partner and I have been really impressed with Jamie and Sophie while going through the stages of renting a property through Your Move. They were both very friendly and helpful, making everything run swiftly without any delays. Fantastic service.PositiveQuality, Professionalism
Lizzie Β· 25 August 2021
Agent replied
Dear Lizzie, Many thanks for the kind review you have given our lettings team. Good customer service is very important to us. We hope we can help you again in the future.
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1/5
GoogleI been hesitant to leave bad review as hoped that everything will be sorted.
I moved out of the property 1st of March my check out appointment was 4th of March. I have not got reply about my deposit until 27th of March even though I tried to contact local branch few times a week. My emails were ignored.
27th of March email came through that landlord wants to apply charges which long story short I am disputing and let's say it's not down to agency to fight my corner even though I do believe that they didn't even look at inventory or check out appointment notes.
This could not just be it as on 4th of April I got email saying that remaining of the money from deposit been transferred To my bank account . However today is 17th of April and still have not received my remaining deposit. First of all been told that "account department" didn't send money through then I been told that money been sent through on 11th of April but as of 17th of April no money to be seen. Unfortunately staff were only pleasant when they wanted good review for renting out the property but after moving out staff been dismissive ignorant and not wiling to help.
I been sent from one person to another and apart from saying that it was sent to someone else bank account I have not heard anything else.
Hovewer today story changed and I been told that correct bank account was used but now nothing will be done till money comes back to your move bank account. I appreciate that company can't just give out money untill they figured out where is it but is there any need to make me feel stupid and be rude to me on the phone when I all I do I am asking FOR MY MONEY and I been waiting for weeks now.
I also wrote a complaint to your move complaints department purely of how I been treated and how for over 3 weeks I had no answer about my deposit but guess what - I have not received email back from them either.
I would honestly advice to avoid this lettings agency by all means.
GiedrΔ Β· 30 July 2019
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5/5
GoogleMy partner and I recently moved into a rented property managed by Your Move in Bognor Regis and we were very pleased with the level of service we received. Special mentions go to Darci who was friendly and professional when dealing with first/second viewings and also very on the ball throughout the referencing process in providing regulate updates. Also to Angela who was very, organised and professional when dealing with a couple of minor issues after moving in which were resolved pretty quickly and to our satisfaction. Thank you again Your Move.
Richard Β· 30 July 2019
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5/5
GoogleI have on 3 occasions used Keith at the Bognor Regis office. He is very knowledgeable on what is available to suit your needs, and will find the best deal for you. When I moved up from Cornwall 7 years ago he was the only advisor that I spoke to that recommended a portal mortgage that was perfect for me. Then 2 years later he sorted a 5 year fixed rate mortgage for me that didn't cost me anything, and the lender he found for me gave me money back for using them. Keith will always go the "extra mile" for you.
Lorraine Β· 30 July 2019
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5/5
GoogleYour Move Bognor go above and beyond! From start to finish they were extremely helpful. I would defiantly recommend. Thank you to Jamie Walker and the team!
Dominique Β· 19 October 2020
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5/5
GoogleThis is the first time we have used a high street lettings agent, previously onlyhaving used private ones.
Darci our lettings agent has been a breath of fresh air her bubbly character and way of making you feel that your needs are the most important has made the whole process very easy and even enjoyable! from first viewing to getting the keys. We were kept well informed by both phone and eamil at all times of all the relevant stages. I received calls reference insurance and a competoitive quote but was never pressurised to use them.
I also received finacial advice but again in a relaxed atmosphere with no pressure.
Thankyou to The Your Move Team.
Thanks,
Craig, Steve and Carole
Craig Β· 30 July 2018
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5/5
GoogleJamie Walker provided a professional and friendly service and kept in touch with me throughout the whole process. I would highly recommend Jamie and the Your Move team in Bognor!
Jimmy Β· 30 July 2019
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5/5
GoogleHello Your Movie is the worst agency in Bognor, 300 pounds in fees and charges for God knows what. After resigning before signing the contract, they don't want to give back the money!!!!!!!!!!1 Motherfuckers!!!!!!!!!Thieves.
Daniel Β· 8 February 2014
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1/5
GoogleYour Move DID NOT use the photographs I requested. Your Move used photographs THEY HAD REJECTED. The advert for my house was embarrassing. I had to change estate agents.
Ginny Β· 16 August 2022
Agent replied
Dear Ginny, Thanks for the review voicing your concerns. I have responded the email you sent to us. I wish you all the best in selling
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5/5
GoogleI had a very good experience, they sold my flat in a week! special thank you to Katie who handled my sale to a very high standard.
Jim Β· 30 July 2019
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5/5
GoogleVery profesional, friendly service from Sue, Steve and Ainhora. Recommendation to use conveyencing service worked out well. We are very pleased with everything.
Kate Β· 12 February 2023
Agent replied
Dear Kate - Many thanks for the kind review. It really means a lot to us. Im so glad the move went smoothly from getting you a buyer to the whole conveyancing process. We really hope you are happy in your new home .
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5/5
GoogleI honestly cannot fault the work of Darci, she has been so friendly, patient and helpful compared to the service i've received from other estate agents in the past. She helped make our moving process so fun and easy and would like to wish her and the rest of the team good luck for the future. You've not seen the last of me and I will certainly let others know of this positive experience.
Amie Β· 30 July 2019
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5/5
GoogleRecently rented a property through Your move and Darci was a pleasure to deal with and really helpful and patient with us. Would highly recommend.
Grace Β· 30 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
