Fox & Sons Bognor Regis reviews

★★★★★ 5/5

Google

Stevie Nakatsu has been amazing all throughout my property search and buying a property with Fox and Sons. He has been a brilliant liaison between myself and the vendor, has kept me up to date with everything and is super quick to respond. I cannot recommend him highly enough!

Vicki · 8 November 2024

★★★★★ 5/5

Google

Having worked with many agents over the years it has been a breath of fresh air to work with Stevie and the team over the last few months on two purchases. Would recommend to all and will most defiantly be using them again to buy / sell / let.

Joel · 7 November 2024

★★★★★ 1/5

Google

The worst agency what I ever seen! We moved out from flat almost two months ago and they still don’t give us back our deposit! If you looking something to rent don’t go to them! Everything is fine when you pay and don’t ask for any help. The best personnel to dispose people if they need help!

Agata · 25 June 2024

★★★★★ 5/5

Google

Stevie Nakatsu has been super throughout the process of selling our house and viewing other properties, the professionalism that comes across is amazing and he is reliable and understanding when searching for what we would like, I would highly recommend fox and sons because of Stevie.

Lucy · 20 November 2024

★★★★★ 5/5

Google

As a first-time buyer, I was pretty nervous about the whole process, but everyone in the office made everything so much smoother than I ever expected. They were incredibly patient, always took the time to explain things clearly, and genuinely seemed to understand all my worries. Their professionalism and constant support really put me at ease. I couldn't recommend them enough, especially if you're new to buying a home!

Harry · 14 June 2026

★★★★★ 5/5

Google

Would highly recommend Danny O'Dwyer to anyone looking to buy a home! Helped not only with the mortgage process but even went above and beyond with helping us find our home and negotiating the price using his years of experience. Thank you again :)

T · 27 November 2024

★★★★★ 5/5

Google

We would like to sincerely thank Danny for his help with our mortgage. We are grateful for his dedication and support in our home purchase. He was always helpful, willingly provided information to our questions, and kept us updated. He responded promptly to every email. Thanks Danny

Basiak18 · 9 October 2024

★★★★★ 1/5

Trustpilot

Harassment!

Stupidly agreed to a free valuation with no pressure however after deciding we wouldn’t be selling for a while and telling them that, I’ve had call after call from both the Crawley office and another local office. I emailed them to ask that my details be removed from their systems which was acknowledged however the calls continued. I answered one of the calls and again explained I’m not moving and to remove me from their list. They apologised and said they would update their records…..still calls! I got a call yesterday again asking if I wanted an updated valuation. I declined. Yet I’ve been called again today. I will be blocking them if I get called again as it’s bordering harassment now. It’s actually off putting and now, even if I did decide to put my house on the market, it wouldn’t be with fox and sons.

Lou · 13 March 2026

★★★★★ 2/5

Trustpilot

disinterested and inexperienced

Initial contact with the company seemed ok receiving emails and texts for the upcoming valuation. However the RE agent seemed inexperienced totally disinterested, didn't seem to have much idea about valuing a property other than going on line to look at other properties in the area - something I'd already done. Worst of all she never followed through with providing the valuation information as part of the follow up. I would definitely not use Fox & sons to sell my property given this experience.

Jacqui · 9 March 2026

★★★★★ 1/5

Google

Never answer the phone and do not reply to emails or messages that are left with enquiries. If they do answer they never return calls as they say they do .

Emma · 14 July 2026

★★★★★ 2/5

Trustpilot

leaflets

I don't know who they get to deliver their leaflets but they leave them hanging out of the letterbox, clear indication that people are out and puts the home at more risk of break in. it's just unprofessional. needless to say the leaflet went straight in the bin.

Vrai · 14 October 2026

★★★★★ 5/5

Trustpilot

Finally in my flat thanks to Shayla

Finally in my flat thanks to Shayla. She has been amazing & was totally on top of everything despite the lousy solicitors & me hounding her all the time. Thank you Shayla & the rest of the team, you are all stars 🌟

Helen · 14 November 2025

★★★★★ 1/5

Trustpilot

Fox and sons are shocking

Fox and sons are shocking. You do get bamboozled into a long contract, and i agree they are very rude and the pictures are rubbish. I took my house of the market with them while still in contract. It was sour grapes beacause we had s viewing and once i removed our house got rudely told there is no way the lady would have brought ur house. Crewkerne branch very rude. Was even told would i pay 45,000 pounds more for a 3 bed semi than ours which is a 4 bed detached with a garage. Absolutly shocking wouldnt recommend them at all. They just want u to keep lowering the price.

Sharon · 18 February 2026

★★★★★ 1/5

Trustpilot

Never touch these people with a barge…

Never touch these people with a barge pole! I’ve never in my life had such a bad experience with an estate agent and that’s saying something! Major pressure tactics to get you to spend more, refusal to return deposit, which thankfully they are so dodgy that tgey do not have a bank account and you need to pay by card! Always remember you can do a charge bsck bua your bank and you get your money back! The excuses I heard to hold onto your money! I think this may be hiw these guys get paid! Anyway rubbish service, rubbish people and steer well clear of these cowboys! Sequence homes are part of this group so steer clear of them as well.

Ken · 13 February 2026

★★★★★ 5/5

Google

Would recommend coming here as they help you so much more than other places with buying and selling Especially like to mention that Danny is amazing! He has been a huge help, he goes above and beyond for us whenever we come in and always has time for us even when it's last minute!

Lisa · 27 March 2024

★★★★★ 2/5

Trustpilot

Never got back to me in 2 weeks

Never got back to me in 2 weeks. Called their office 3 times a day for a week, called their poole branch and was told I’d be called back. I also emailed, never got back to me suddenly seen the property I liked gone off market. 0 communication

Dylan · 27 September 2026

★★★★★ 5/5

Google

Definitely choose Fox and Sons Bognor for their services helping you with your house sell or to buy, they are such a friendly and responsive team, always welcoming on the phone and go out of their way to assist in any way. For mortgage help then I 100% have to say Massimo Jones is the man you need! Very knowledgeable and clearly has a passion for what he does, has a genuine want to just help you. Is very patient and understanding, certainly was with me with all my questions! Gives you confidence and the ability to understand every step in the process of buying, especially if you are a first time buyer. Couldn't recommend Massimo and the team highly enough!PositiveResponsiveness, Professionalism, Value

Sian · 24 October 2021

★★★★★ 5/5

Google

Many thanks to Danny,mortgage advisor Fox and Son, Bognor Regis,very professional,giving us advice for best option of mortgage,supported us through the all process,keeping us updated with all the information from bank,in general was very professional and helpful,I recommend him to everyone to use his services, many thanks Mircea

Mircea · 25 June 2024

★★★★★ 1/5

Trustpilot

Unprofessional Demeanor

The Crawley team, particularly Branch Manager Kane Caulfield, displayed unprofessional, rude, and disrespectful behavior.They wasted our time by not responding promptly to our inquiries, forcing us to follow up continuously for weeks, both regarding our initial offer and when the property came back on the market.When we decided not to proceed with the offer, Kane Caulfield began speaking to us in a rude and unprofessional manner.We kindly request that take appropriate action regarding the Branch Manager's behavior.

Bimlesh · 12 August 2024

★★★★★ 5/5

Google

Excellent service from start to finish. My mortgage adviser was professional, knowledgeable, and always happy to answer any questions I had throughout the process.Thank you

Fildas · 14 July 2026

★★★★★ 1/5

Trustpilot

Not received my deposit back

Little to no communication, gave more than 3 months notice to be told they would be in touch and heard nothing more. My son vacated the property and a month later has not received my deposit or heard anything. They are not answering the phones or responding to emails. Awful customer service. Find a different estate agents

Wendy · 13 July 2026

★★★★★ 1/5

Trustpilot

Extremely poor contact

Impossible to get a hold of them by phone or email. Couldn't get them to contact the potential landlord to sign the tenancy agreement until 7 days after the agreed move in date at which point tried to increase the rent from £1000pcm to £1300pcm. I didn't accept it and tried contacting them for over 2 months to return my deposit and they only started replying to my emails after I threatened legal action if they didn't return my deposit. Still waited until the day before I said I would take action before returning my money. I wouldn't ever look at a house managed by this company ever again and I should have called everything off once I saw how difficult it was to get replies even before signing anything

Benjamin · 8 January 2026

★★★★★ 5/5

Google

The team and Fox & Sons were very friendly and helpful and persevered during a difficult purchase that went on over a year. They never gave up and were pleasant throughout. I particularly found Keira, Braden and Stevie very helpful- and Keira was very kind when I felt incredibly stressed by the process, and resourceful. Thank you

Annie · 20 April 2025

★★★★★ 5/5

Google

Our son recommended Danny, mortgage advisor, for our mortgage application. Danny is funny and super friendly, very easy to talk to and not salesy at all. He is patient and very helpful despite we have tons of questions. Would definitely recommend him. 😊 …

Amanda · 25 June 2024