Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDespite lots of viewings our property didn't sell until we reduced the price. We then accepted a further substantially reduced offer because the market had been falling.
The Fox and Sons team Keira, Brenden and George were helpful and took many people for viewings until finally we received two offers at well below the asking price. The team helped us negotiate and we accepted the higher of the two.
The sale went through although communication between our buyer and our solicitor was slow.
Robert · 15 April 2026
Agent replied · 18 April 2026
Thank you for your honest review! We're happy our team was able to assist you through the process and ultimately secure a sale for your property. We understand the challenges of a changing market and are always here to help negotiate the best outcome for our clients. Congratulations on your successful sale! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently had a new property to let out and initially listed it with another agent. After four (4) weeks with no progress, I decided to hand it over to Fox & Sons, and the difference was immediate. A tenant was secured within just four days.
My main contact at Fox&Sons is Paulina and she has been exceptional throughout the process. She’s effective, proactive, and genuinely committed to getting results. Her communication is another major strength: she responds quickly, keeps you informed, and makes everything feel effortless.
If you want an agent who delivers and provides outstanding service from start to finish, I highly recommend Paulina & Fox & Sons.
Pixham · 17 March 2026
Agent replied · 18 April 2026
Thank you for entrusting us with your property! We are thrilled to hear that you had such a positive experience with Paulina and the rest of our team at Fox & Sons. We pride ourselves on effective, proactive and committed service, and we're so glad that we were able to secure a tenant for you in just four days. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe had a really good experience with Fox & Sons, especially Keira. She was easy to deal with, kept us updated the whole way through, and was always quick to get back to us if we had any questions.
She made what can be a pretty stressful process feel a lot more straightforward, and nothing ever felt like too much trouble.
Would definitely recommend Fox & Sons, and Keira in particular.
Nathan · 15 April 2026
Agent replied · 18 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team at Fox & Sons. Making the home buying process stress-free is our top priority, and we are delighted to have earned your recommendation. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had an excellent experience with Braden at Fox & Sons. I initially approached them because I was considering selling my house due to financial pressures. Instead of pushing a sale, Braden took the time to fully understand my situation and presented a range of options and alternatives, including ways I could potentially keep the property. He also involved colleagues from different departments within the agency to ensure I was given as many options as possible. The advice was honest, professional, and genuinely supportive, and I always felt that my best interests came first. I would highly recommend Braden and the team at Fox & Sons for their integrity and customer-focused approach.
Igor · 17 January 2026
Agent replied · 18 April 2026
Thank you for your kind words about our team at Fox & Sons! We always strive to prioritize our customers' best interests and provide honest and professional advice. We are grateful for the opportunity to assist you and are glad that you had a positive experience with Braden and our team. Thank you for recommending us and trusting us with your situation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotThe Ultimate Do-It-Yourself Estate Agency Experience
(Would give zero stars if I could, but one star for actually answering the phone that one time).
If you are looking for an estate agent that embodies the mystery and suspense of an escape room, look no further than Fox & Sons Weymouth. Selling a house is stressful, but Fox & Sons managed to elevate it to a psychological thriller where the main theme is "Ghosting."
Here is a quick breakdown of the premium service I received while selling my property:
The Secret Agents: I assume they were marketing my property, but it must have been via MI6-level classified channels because they rarely communicated a single detail to me.
The Answering Machine Black Hole: Calling their office is a masterclass in futility. You will mostly encounter their answering machine. If you leave a message and call back hours later, don't worry, the staff will have absolutely no record or memory of your existence. If this is how they treat the person paying them, I can only imagine a prospective buyer would need to hire a private investigator just to get a viewing.
Time Dilates in Weymouth: When Fox & Sons say they will call you back "shortly," please note that in their dictionary, "shortly" translates to 24 to 48 hours. More often than not, I had to call them back to remind them we were technically in a business relationship.
The Legendary "Single Showing": To be fair, they did actually turn up to show a buyer around exactly once. It was a spectacular disaster. The agent knew absolutely nothing about the house, and apparently even less about the local area. It was less of a guided tour and more of a collaborative fact-finding mission. I had to step in and conduct the viewing myself to save us all from terminal awkwardness.
The "We Don't Do Viewings" Policy: Aside from that one tragic cameo, they were never available. I ended up doing the rest of the viewings entirely by myself. Honestly, I should send them an invoice for commission, because I did 100% of the actual selling.
Summary: If you want to pay a hefty fee to market your own house, answer your own questions, and do your own viewings while playing phone tag with an automated machine, Fox & Sons is the agency for you! Otherwise, save your sanity and look elsewhere.
Ryan · 30 June 2026
★★★★★ 1/5
TrustpilotNatasha is the worst
Natasha is the worst. She told us a bunch of false information when moving in (she said it comes with parking but didn’t and ended up costing us £10 per day extra) and she is super rude.
Now we are coming to move out she is ignoring the landlords demands. He has told them to return the deposit but she is refusing (I assume so she can still force him to have a checkout inspection that she can charge for). Any landlords STAY WELL AWAY. She will ignore your best interests.
Mark · 9 June 2026
★★★★★ 5/5
GoogleI found Fox & Sons to be excellent. Braedon and his team are extremely professional and have great knowledge of the local area. I would especially like to thank George, who is a real credit to the company. He was very thorough in selecting suitable applicants and managed to sell my property very quickly.
The branch took all the stress out of the process, even assisting with the solicitors’ forms and sending them off on my behalf. I would 100% recommend the Bognor branch and would like to give a big thanks to the whole team for their outstanding service.
Due to personal circumstances I didn't end up moving, however, I would definitely use them again in the future.
Kim · 2 September 2025
Agent replied · 8 September 2025
Thank you for the glowing review! We are thrilled that our team was able to provide you with excellent service and make the selling process stress-free. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDanny O'Dwyer was the absolute bestest broker I could have asked for. (To be fair I've never had a broker what with being a 1st time buyer), but I'm glad I got Danny as mine. It wasn't the smoothest of rides, but we got there in the end with a decent rate and that's on me for having shit credit. Thank you Danny, I will recommend you every time. And see you when I re-mortgage in 5yrs 😆 Elspeth Watson
Tinky · 15 July 2025
Agent replied · 25 July 2025
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
TrustpilotAbsolutely appalling and disgraceful…
Absolutely appalling and disgraceful service from Fox & Sons Lettings. Morgan Wilde (Crawley branch) and Olivia Rennie (Haywards Heath branch) completely failed in their duties while I was paying full management fee. They left my property vacant for over five months on purpose, ignoring at least two eligible tenants who submitted enquiries - both never received any response. On top of that, they kept presenting me with tenants who were completely unsuitable for the flat, people without jobs. This shows a shocking disregard for my property and finances. I had to constantly chase them to carry out even basic management duties, and their excuses were pathetic. Their negligence, unprofessionalism, and complete lack of accountability cost me thousands in lost rent. I had to constantly chase them to do even the most basic management tasks, and their excuses were pathetic. When I went to another agent, my flat was rented in less than 48 hours - proof of their incompetence and negligence. I strongly advise anyone not to deal with Fox & Sons letting department, especially Morgan Wilde at Crawley and Olivia Rennie at Haywards Heath. They’re disgusting, dishonest, and their behaviour utterly unacceptable. I am taking this further and I will not rest until I get a proper explanation and resolution. Shame on you Morgan Wilde and know that your dishonesty and dirty play will cost you in life.
Gomez · 20 March 2026
★★★★★ 5/5
GooglePaulina was absolutely amazing from start to finish! She found us the perfect property incredible quickly and made the whole process easy and stress-free. We honestly didn’t expect to move in so fast, but thanks to Paulina’s efficiency and professionalism, everything fell into place perfectly. She really took the time and listen to our needs and matched us with exactly what we were looking for. Highly recommend her and the rest of the lettings team!
Славик · 4 July 2025
Agent replied · 25 July 2025
Thank you so much for your kind words! Our team at [Business Name] strives to provide the best service possible and we are thrilled to hear that Paulina exceeded your expectations. We are happy to have helped you find your dream property quickly and stress-free. Your satisfaction is our top priority and we appreciate your recommendation. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service provided by fox and sons. My house had two potential buyers within a month. Braden and Isabella were super helpful and proactive with the listing, arranging viewings and finding suitable buyers. Their fees were also lower than what other estate agents quoted.
L · 17 March 2026
Agent replied · 18 April 2026
Thank you for your kind words! We are thrilled to have helped you sell your house quickly and smoothly. Braden and Isabella are dedicated to providing exceptional service at a competitive price. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy self and my partner were looked after very well by the team at fox & sons I would like to give a particular shoutout to Paulina she was fast with replying with answers for any questions we had and put us at ease with any worries we had first day in new property and genuinely cannot thank you enough for your care :)
Josh · 1 September 2025
Agent replied · 8 September 2025
Thank you so much for taking the time to share your positive experience at fox & sons! We strive to provide excellent service and we are delighted to hear that Paulina went above and beyond to take care of you and your partner. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat service from Paulina at F&S, very quick to find tenants as well as services from local trades people at reasonable prices when required. Paulina has been proactive, professional with great communication throughout - Thanks very much.
Ashley · 20 March 2026
Agent replied · 23 October 2024
Many thanks Ashley Smith for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhere to start.. it’s been a long bumping road but Danny has been with us all the way. I generally could not recommend this man any enough. He has gone above and beyond for us and I’m so glad we switched over from our previous advisor to him. Ever since first meeting Danny, he was friendly and welcoming. Now I’m sure he is sick of my voice! Thank you so much Danny, from the bottom of my heart. You’ve made a new family so happy and that’s all thanks to your hard work and determination.
Lily · 2 November 2024
Agent replied · 9 November 2024
It’s really lovely to read another 5* review and recommendation Lily. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Fox and Sons were great on our recent sale. Braden was really helpful, supported by George and Keira - the whole team were straightforward and easy to talk to.
VWVW · 17 March 2026
Agent replied · 18 April 2026
"Thank you so much for the positive feedback! It was a pleasure working with you during the sale and we are glad our team provided excellent support. We pride ourselves on being straightforward and approachable. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFox and Sons in Bognor Regis, have been very kind and professional. Although I have not rented from them as of yet. Paulina went out of her way to help me view a property. She did exactly what she said she would, when she said she would do it. She was kind and professional.
Sean · 8 August 2025
Agent replied · 8 October 2025
Thank you for your kind words and for considering us as your rental option. We are glad that Paulina provided you with excellent service and we look forward to assisting you in finding your perfect property in the future. Our team at Fox and Sons is committed to professionalism and customer satisfaction. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDown at fox and sons estate agents, Paulina and the team was such amazing help and got things moving very quickly and promptly. Was checking in to make sure evening was going smoothly and with no issues, Would highly recommend.
George · 10 December 2025
Agent replied · 9 January 2026
Thank you for the positive review! We are thrilled to hear that Paulina and our team provided you with exceptional service. Our goal is to ensure a smooth and efficient process for all our customers. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe viewed a property with Fox & sons Bognor. Isabella was our contact. We cannot praise her enough on the three occasions we visited the property she absolutely went over and above. We would highly recommend this estate agent.
Warwick · 10 December 2025
Agent replied · 9 January 2026
Thank you for your kind review! We are so happy to hear that Isabella provided exceptional service during your property viewings. We take pride in going above and beyond for our clients. Thank you for choosing Fox & Sons Bognor and recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GooglePaulina has been excellent for myself and my partner in helping us with a property. Very polite, pleasant, informative and a true professional. Couldn't ask for a betterr service. Thank you!
Dean · 17 February 2026
Agent replied · 18 April 2026
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
★★★★★ 1/5
TrustpilotFox and Sons Langley- Disappointing…
Fox and Sons Langley- Disappointing experience. In my experience, my offer was not passed to the vendor for approximately a week after I submitted it.
I had to chase them to get a response, to be told two other people were dealing and they would get back to me, they did not I had to chase again and was told they didn’t realise it was my official offer even though I spent thirty minutes in total to them and the reasons why I was submitting that offer! I was subsequently told that the vendor had “chewed their ear” about the level of the offer, and I was left feeling that I was being held responsible for the vendor’s reaction.
I was also disappointed that concerns and defects I had raised during the viewing did not appear to be acknowledged in the same way afterwards, being told that vendor said they did not exist, I felt dismissed and gaslighted
From my perspective, I would have expected the offer and the information I provided about the property to be communicated promptly and accurately, and for the agent to provide appropriate advice to their client.
Unfortunately, based on my experience, I would not choose to use this agent again.
Sarah · 23 September 2026
★★★★★ 5/5
GoogleWe have been working with Danny as first time buyers and he has been so supportive in guiding us through the maze of different mortgages and rates. He has made the whole process very easy for us to understand and although we didn’t find a house through fox and sons the whole team have been wonderful. It’s great to know that we can contact him in the future as we all grow old together!!
Anneka · 17 March 2026
Agent replied · 18 April 2026
Thank you for choosing Fox and Sons as your mortgage guide, we appreciate your kind words and are happy to have made the process easier for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe service we have received from Danny has been fantastic. We were recommended to use Danny at Fox and Sons and boy are we happy we did. He has kept us informed during the whole mortgage application process and has always been helpful when answering our queries. The support and assistance has been first class and we highly recommend Fax and Sons and more so Danny if you have any mortgage matters.
Tazz · 16 October 2024
Agent replied · 23 October 2024
Thank you Tazz for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot thank Danny enough for his exceptional service. After working with three previous mortgage advisors who were unable to secure a suitable deal or only offered options requiring higher deposits. Danny came highly recommended by a …
Konrad · 17 November 2025
Agent replied · 22 November 2025
Thank you so much for the kind words! We strive to provide exceptional service to all of our clients and we are thrilled to hear that Danny was able to secure a suitable mortgage offer for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBraden was very helpful, informative & down to earth when advising us. We would certainly use Braden at Fox & Sons in the future.
Julie · 17 March 2026
Agent replied · 18 April 2026
Thank you for your kind words! We are glad to hear that Braden provided great service and we look forward to assisting you again in the future. Kind regards, Lucy, Customer Feedback and Support Team
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