Fox & Sons Bognor Regis reviews

★★★★★ 5/5

Google

Danny O’Dwyer provided exceptional service throughout my mortgage process. Their expertise, patience, and attention to detail made the entire experience seamless and stress-free. They were always available to answer my questions and provided clear, helpful advice. I am extremely satisfied with their professionalism and dedication. I highly recommend Danny O’Dwyer to anyone in need of a knowledgeable and reliable mortgage advisor. Thank you for your outstanding support! Rozalia and Sebastian

Rozalia · 25 July 2024

★★★★★ 5/5

Google

Excellent service from Taila Batson at Fox & Sons in Bognor Regis in renting out my property. It was a difficult decision to make between agents but I am very pleased I used them and particularly Taila. May I take this opportunity to wish Taila and all the staff at Fox & Sons a very Merry Christmas and a prosperous New Year.

Rebekah · 27 November 2024

★★★★★ 1/5

Trustpilot

Total crap the valuation it was all sunshine…

At the valuation it was all sunshine and smiles with ,Buyers marching to my door I WAS TOLD , As soon as the sign went up SILENCE. A month later Not one viewing No communication , Sibi emailed and said if this doesn't pick up I'll apply to revoke the contract, Just 15 minutes later A notification appeared ,"You have a viewing" Bullshit, They just got an ex colleague of friend to visit on a day I had not chosen for viewings and the escorted viewing option was a sham because the agent turned up 20 minutes late After id shown the person around .This shambles was to make the threat go away , They then called me and advised me to lower the price Into the next lower bracket and it would creat huge interest . Bullshit Nothing For another month , A phone call from them put if the blue Arrived And the cheeky bastards wanted me to lower the price again . So I stayed there and then I want out of this contract for complete failure on your side ,without any penalties for earl closure ,And if you don't agree I'll take this to the ombudsman. 10 mins later, That's ok the contract is void no penalties . So now all I need is for them to come and get there bloody sign of my garden , I'm not advertising their shit company for free. Avoid fox's like the bloody plague. Total wankers

Dick · 17 July 2026

★★★★★ 5/5

Trustpilot

Excellent throughout the whole process…

Excellent throughout the whole process from marketing, identifying buyers, communications and securing sale. Excellent offer negotiators. Highly recommend Thomad and Jack

Est · 28 September 2026

★★★★★ 1/5

Trustpilot

Awful service, unprofessional behaviour and lies

Crawley office. Communication 0 Professionalism 0 Honesty 0 It all started when Jack Allsobrook came to value our property. He was full of it. Told us that he had a few interested people for our property and could expect viewing right away. No viewings in the first month. Little wonder, when they do not answer the phone. Then came the recommendation to lower the asking price. So we took £15k off the price. We got one viewing in the second month. I called the office and eventually got through on 8 July because I’d not received a marketing update in over a week. I was told two calls were made 29 June and 02 July. No missed calls on my phone from them. I was repeatedly told the calls were made, we have a log and I repeatedly replied, I was not called I have no missed calls from Fox & Sons. After several back and forward with this, I asked for the branch manager Kane Caulfield to call me to discuss . He called and basically reiterated what his colleague had told me and proceed to argue he was right and I was wrong. Very unprofessional. Very rude and disrespectful. Clearly the training didn’t focus on not arguing with the clients! The upshot of the alleged missed calls was to tell me I’d a viewing. Now why they couldn’t text me as they have done in the past, or call the other person I am selling the house with, beggars understanding. My conclusion is that it was a lie. I’ve now come off the market with Fox & Sons, and I wish I’d read the Trustpilot reviews before I agreed a contract. Utter cowboy outfit and a shining example of the reputation given to estate agents. Now here’s the killer, 13 July, I called in person to the Crawley office to collect my key. I gave my name and after a wait of about 3 minutes the person present my key, handed it to me. I asked, do you not need to see my ID to prove I am the owner? I was told you need to sign a sheet and he went off to get it. Didn’t have it with him. And he never looked at my photograph ID!! I could have been anyone. Zero regard for security. Absolute amateurs and a burglars delight. I cannot stress this enough AVOID FOX & SONS AT ALL COSTS.

Dazzer · 13 July 2026

★★★★★ 5/5

Google

I never usually leave reviews, but Keira really deserves the recognition! She has been fantastic throughout the sales process, keeping me updated throughout the whole process and always making sure I knew what was happening. She’s been so helpful, professional and approachable, making everything feel much smoother and less stressful. Thank you so much, Keira, for all your help and hard work, you’ve been brilliant! 👏🏼

Sarah · 7 October 2026

★★★★★ 5/5

Google

Keira was excellent and extremely helpful the entire way thru the process

Martin · 14 April 2026

★★★★★ 1/5

Trustpilot

Awful mortgage advising service

Booked an appointment with one of their mortgage advisers, a lot of info i did not need to know that the company has x branches and have done x money on mortgages, just to be cancel on the second appointment. Got back to me after 4months saying he would help me that time, after a couple exchanges no more correspondence ive no idea whats going on. Meanwhile was contacted by another mortgage adviser she said to give her a change she’s different from her colleague. First appointment same things, second appointment a no show. Whats wrong with you people? Unbelievable. At least have the decency to cancel the appointment, i got out of work for the appointment waited 1h, even emailed and nothing.

Sonia · 17 October 2023

★★★★★ 5/5

Google

I was looking for a flat, when I found what I was looking for, the response from the agency was very quick and viewing was set up next day, which was great. Paulina Stepura introduced herself and the property to me, the viewing went great all my questions were answered. Every next step becoming the tenant of the property went very smooth and hassle free thanks to the professional work of Paulina.

Endžels · 19 December 2025

★★★★★ 5/5

Google

A big thank you to Danny for advising and helping us with our mortgage. We are first time buyers and he really helped us a lot. He was always prepared to answer our questions and explain things to us when we asked. He went over and above to ensure we had everything we needed. He kept us up to date and followed up when needed. Thanks Danny

Leigh · 25 June 2024

★★★★★ 5/5

Google

Pauline is a lovely lady Done her job 100%. Answered all my questions of which I asked. Very helpful, very smart. Lovely appearance. Would love to do business with her ans for & sons.

Cherrie · 2 September 2025

★★★★★ 1/5

Trustpilot

Absolutely disgusted at the way this…

Absolutely disgusted at the way this company treated my son and his fiance. They had put a holding deposit on a flat and through no fault of theirs the landlady withdrew the flat and Fox and Sons refused to give them back their holding deposit. They could not afford to lose that money. This is warning to anyone who is thinking of using Fox and Sons

Carol · 22 September 2026

★★★★★ 1/5

Trustpilot

Gosport Fox & Son - bad experience

Gosport. Pushy agents who will get a sale at any price including coming to your property without notice, walking through the grounds to the back door and scaring you to get you to accept a lower offer. I wish we hadn't been tricked into going with them as they offered success via a " boxing day" campaign and their "extensive" data based. Both yield nothing but low offers.

Lesley · 28 August 2026

★★★★★ 5/5

Google

We had the pleasure of being shown around a potential property by George, it turned out to be the one. George had so much patience in first viewing, second viewing was no trouble for him. Each email, phone call was answered with enthusiasm and in person he always had a smile to make us feel at ease. His communication and thoughtfulness shows he is dedicated to all his customers. Thank you George - Martinet and Gary

Martinet · 10 April 2025

★★★★★ 5/5

Google

Due to a change in my personal circumstances I decided not to move so no actual negotiations were ever concluded. However if at some time in the future I do decide to sell-up my first phone call will be to Fox and Sons in Bognor Regis. The whole Bognor team are both very capable and helpful and are expertly led by Branch Manager Braden Kenny who is always contactable if you ever need to speak to him personally. MRB 19/08/25

Melvyn · 19 August 2025

★★★★★ 5/5

Google

Paulina was super helpful and found us a please really quickly. She is friendly, easy to talk to and really listens. We highly recommend Paulina to everyone!

Raiko · 24 September 2025

★★★★★ 5/5

Trustpilot

Our experience with Fox & Sons

Our experience with Fox & Sons, Scarlet E Hepburn, was outstanding. From start to finish, the service was professional and attentive. The staff member who assisted us was exceptionally kind and helpful. She negotiated with the landlord on our behalf and made sure all the facilities we requested were arranged promptly and without issue. Her guidance made the entire process smooth and stress-free. Overall, we are very satisfied with the service and glad we chose Fox & Sons. We wouldn’t hesitate to recommend them to anyone looking for a trustworthy estate agency.

Clare · 11 May 2026

★★★★★ 5/5

Google

Paulina did a very good job during the assessment. She demonstrated strong knowledge of the process, communicated clearly and professionally, and handled the tasks with confidence. Her attention to detail and positive attitude stood out, and she followed all guidelines accurately. Overall, her performance met and exceeded expectations, and she proved to be a reliable and capable agent.

Dhrupesh · 17 February 2026

★★★★★ 5/5

Google

Taila was very professional and always went the extra mile to help me out. Would definitely recommend

Alfie · 10 December 2025

★★★★★ 5/5

Google

Letting a property can be time consuming and stressfull... thats what i was experiencing for last 12 years... untill i met Maja :) Pain free, no stress, fast as a thunder :D superb agent. From viewing to me moving into property she was always on call sorting, sharing knowledge and helping out with everything i needed. Never gonna go to different agency then Fox and Sons thanks to Maja. Highly recommend

Adrian · 24 October 2023

★★★★★ 1/5

Trustpilot

No show viewing

Viewing booked and confirmed by George, but no one turned up. I had to call repeatedly to get an answer, only to be told a manager had “tried to contact me to cancel”, which is untrue as I had no missed calls or messages. I was promised a call to rearrange the viewing for the following week and never heard anything. Called again and was assured someone would call me shortly. Two weeks later, nothing. I’ve since submitted a formal complaint and haven’t even received an acknowledgement. Wasted my time attending a viewing that was never going ahead, followed by more time chasing. Poor organisation and even worse communication.

Becky · 23 April 2026

★★★★★ 5/5

Google

George was a wonderful agent- helpful and accommodating

Paul · 17 February 2026

★★★★★ 1/5

Trustpilot

The brighton branch

The brighton branch, has taken 2 years to get my dad's flat sold after he died. Recommended to sale the flat at auction by Ray Murphy, that fell through after months of trying to get it sold,then went down the normal route. This all starts out fine ,in 2022,then had two more offer ,these were not satisfactory, finally had an offer in August 2024 which has taken 5 months of us chasing to get over the line. Alfie is the person not to take at his word as this was only what he thought we wanted to hear. Never use fox&sons. Sonia collins

Sonia · 10 December 2024

★★★★★ 5/5

Trustpilot

Seamless experience

I am absolutely thrilled to share my experience with Abbey Northway at Fox & Sons! From the moment we began working together, Abbey’s extraordinary professionalism and commitment to excellence shone through. What sets Abbey apart is her meticulous attention to detail, she left no stone unturned in ensuring my property was presented flawlessly. Her insight and expertise were invaluable, making the entire process feel effortless.Abbey’s communication is truly unparalleled. She kept me informed at every stage, consistently going above and beyond to ensure I felt supported and confident. Her proactive updates and prompt responses were a breath of fresh air, transforming what can often be a stressful process into an incredibly smooth and transparent journey.But what truly makes Abbey a standout agent is her warm, kind, and compassionate nature. She didn’t just treat me as a client; she treated me with genuine care and respect. Her empathy and understanding are rare qualities that made this experience not just successful but genuinely enjoyable.The results speak for themselves: Abbey sold my property in under three months, an achievement that exceeded all my expectations! Her dedication, expertise, and relentless commitment to achieving the best outcome are nothing short of extraordinary.If you’re looking for an estate agent who will go above and beyond, Abbey Northway is simply the best. She’s a true gem in the industry, and I cannot recommend her highly enough. Thank you, Abbey, for your phenomenal service and for making this process an absolute pleasure!

Lauren · 27 November 2024