4 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsPolite, professional fantastic customer service
I was most impressed with the service I received.
First of all, the prompt response for a valuation, with the clear and detailed explanation of costs involved, Martin is such a friendly, polite and patient guy. He listened to my questions and concerns and put my mind totally at ease. The same level of customer service I was shown by the photographer too.
I wasn't expecting to have an agent dealing with me directly, so it was a very pleasant surprise when Jordan called me to introduce himself. He gave me his direct line number and called with regular updates. I was impressed with the teamwork of Goodchilds agents as Nicki filled in for Jordan when he was away.
The agents handled all the viewings professionally and kept me informed by phone, text and email,
For hassle-free, professional service I can't recommend Goodchilds more highly.
Lorna · 10 February 2017
★★★★★ 5/5
View AgentsExcellent Team
I can't fault how the team at Bloxwich dealt with our house sale. We had great communication with Nikki and Becky who couldn't have helped more during what it a stressful time. Martin was the valuer who came around, explained everything very clearly and was very professional and also friendly. I would definitely use Goodchilds again, no qualms at all.
Wendy · 28 November 2017
★★★★★ 1/5
View AgentsReneged on 43 day challenge.
When I was selling a house in Bloxwich I used Goodchilds in Bloxwich.I was initially quoted well over two thousand pound to sell the house. This was over twice as much as most agents in Bloxwich. I negotiated a price of £1500 with them,even though this was still quite high for a house that sold for 106k.However I decided to go with them because the house had a tenant,and they stated they would find alternative accommodation for them,and because of the 43 day challenge.This was that if they couldn,t sell the house in 43 days they would lower there price by £250. It took 8 months to sell.Goodchilds then failed to lower their charges and charged the £1500. Don,t use them!
Anonymous · 4 October 2018
★★★★★ 4/5
View AgentsDid exactly what they said they would do
Had my house valued in mid-August and it sold in mid-October, this was almost spot on to the time Goodchilds estimated it would take to sell. Only sent prospective buyers when I wanted and always followed up the viewing with a phone call to get my feedback and listen to any concerns I had. Dealt mostly with Nicky who was very down to earth and knowledgeable in her job. They took good photographs and marketed my property well. The only downside for me was the Solicitors that I asked them to recommend - I didn't find them very good - but Goodchilds were not to blame for their shortcomings.
Julie · 28 January 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
