Trusted Agent profile · Blandford Forum
★★★★★
147 reviews across 3 platforms
4 West Street, Blandford Forum, DT11 7AJ, DT11 7AJ
Dorset Property (Blandford)'s office in Blandford Forum, at 4 West Street, is rated 4.6 out of 5 across 147 reviews on three platforms, including 88 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Dorset Property (Blandford) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Blandford Forum.
Every review we hold for the Blandford Forum office, from every platform, shown as written. First names only.
5/5
GoogleI viewed a rental property with Elisha and she was polite, professional and friendly. Her knowledge of the rental process was excellent.
Thank you for your kind words. We’re pleased to hear you had a positive experience and found our team knowledgeable and professional. We’re here to help if you need anything else!
5/5
GoogleBeing new to rental, I was really unsure how to navigate the process. The team at Dorset Property have been so professional and helpful and taken away the stress.
Thank you for your lovely feedback! We’re so pleased to hear that your first experience with renting has been a positive one. It’s great to know that the team was able to make the process clear and stress-free for you. We hope you're settling in well to your new home, if you need anything at all, we’re just a phone call or email away.
5/5
GoogleI am a long term landlord client (over 20 years). The lettings team (Katie and Grace) are right on top of their game: knowledgable, efficient, sensitive. Highly recommend.
Thank you for your kind feedback and for your continued trust over the past 20 years. We're so pleased to hear that you've had a positive experience with the team and that their support has made a difference. We truly value your recommendation and look forward to continuing to work with you.
5/5
GoogleI had a lovely experience being shown around a property by Elisha, she was extremely professional and friendly - the whole experience was very welcoming.
Thank you for your kind feedback! We’re delighted to hear that Elisha made your viewing experience professional and welcoming.
1/5
FacebookTakes ages to do anything. Tried to take around 95% of deposit when TDS went in my favour and awarded me around 90%. Did not communicate well as could of reasoned with me whilst the claim was going through. Did not look at evidence from check in inventory and check out inventory as many similarities. Used poor quality inventory reports from unregulated company. Would steer clear from this company.
We are sorry you did not have a favourable experience when moving out from one of our managed rental properties. However, as Dorset Property is ARLA registered, we follow a strict code of practise in handling deposits and if there is any dispute at the end of a tenancy we have to work through each stage of the process meticulously to ensure the dispute is settled fairly for both tenant and landlord. When there is a dispute, we always attempt to mediate between the landlord and the tenant but ultimately, if an agreement is not possible, the dispute has to go to arbitration. At this stage the dispute is beyond our control. In addition, it is our policy to always use professional third-party inventory companies, who provide first-class comprehensive inventories and schedules of condition. We are confident that the inventories for this property were of this standard. As you can appreciate processes as outlined above can take some time and we can only apologise for any unpleasant experience you may have had.
1/5
FacebookTakes ages to do anything. Tried to take around 95% of deposit when TDS went in my favour and awarded me around 90%. Did not communicate well as could of reasoned with me whilst the claim was going through. Did not look at evidence from check in inventory and check out inventory as many similarities. Used poor quality inventory reports from unregulated company. Would steer clear from this company.
We are sorry you did not have a favourable experience when moving out from one of our managed rental properties. However, as Dorset Property is ARLA registered, we follow a strict code of practise in handling deposits and if there is any dispute at the end of a tenancy we have to work through each stage of the process meticulously to ensure the dispute is settled fairly for both tenant and landlord. When there is a dispute, we always attempt to mediate between the landlord and the tenant but ultimately, if an agreement is not possible, the dispute has to go to arbitration. At this stage the dispute is beyond our control. In addition, it is our policy to always use professional third-party inventory companies, who provide first-class comprehensive inventories and schedules of condition. We are confident that the inventories for this property were of this standard. As you can appreciate processes as outlined above can take some time and we can only apologise for any unpleasant experience you may have had.
5/5
GoogleThank you to everyone involved with the selling/buying process of our property Excellent service
Thank you Jan for your kind feedback on your experience with Dorset Property.
5/5
GoogleGrace is very friendly and helpful. I would recommend this company and their excellent customer service.
1/5
TrustpilotDon’t invite this agent to sell your…
Don’t invite this agent to sell your house as they clearly have no idea what it is worth!! They recently sent me an unsolicited letter about someone who apparently had identified my property as of interest to them. However, their maximum budget was at least a quarter of a million pounds below my properties current market value! Not only was this an insulting and rude approach, it clearly demonstrates what an ignorant and ill informed Estate Agents they are! You have now flagged my review as you don’t like what you read! Well neither did I appreciate your unsolicited letter sent to me yesterday that contained erroneous information. You don’t need any more info as you will have a copy on file that you sent to me yesterday!!
5/5
GoogleI was really impressed by the speed, efficiency and professionalism with which Elisha and Abigail at Dorset Property turned things round, arranged for necessary work to be done and enabled new tenants to move in promptly and seamlessly to our property.
5/5
GoogleI was a long term landlord with Dorset Property. They were always supportive and decent to deal with. They helped quickly source local tradespeople to fix any issues at my property, helped with the sale (reduced rates) and after the sale was complete still stayed in touch when administrative council issues re-appeared in error. Their management rates were pretty standard for the area but even if they had been a little high I would happily use them again and recommend them without hesitation.PositiveResponsiveness
5/5
TrustpilotHonest, approachable and considerate.
We recently sold our property in Dorchester, after speaking to several agents we felt that we could trust them, they listened and offered advice that worked with our plans. Their approach to the marketing and dealing with multiple offers meant we achieved more than we expected. They were unfailingly upbeat and professional, even when difficulties arose with the chain. We felt they lived up to our expectations and were honest and considerate throughout. Highly recommended.
5/5
FacebookProfessional service, and made my most recent move hassle free. Quick to answer qudstions and very knowledgeable and efficient service from both Hannah and Grace at the Blandford office. I would certainly recommend, they've made the whole process very painless and kept things moving to get me into my new home. One happy customer!
We are so pleased you had a good experience with Dorset Property; thank you for your kind words, which we will pass onto both Hannah and Grace.
4/5
TrustpilotMark was very proactive in chasing…
Mark was very proactive in chasing through my sale and the two related properties in the chain. He did a fantastic job.
5/5
TrustpilotExceptional and Professional
My husband and I had the pleasure of working with all three ladies who are based at Blandford forum. They were all extremely helpful, informative, honest and efficient when getting our paperwork through. Any questions we had they were quick to find an answer to. I would HIGHLY recommend using them, as we will be again.
5/5
FacebookHaving lived abroad for 5 years, we relocated back home to weymouth and Dorset Property was our first port of call for a rented property. Helped by the super friendly staff we located a property a stones throw from the beach. This was perfect rental for a year to allow us to move on and find our respective properties to purchase. Faultless rental property, well managed and nothing was too much trouble from the office. Assistant manager was a great help with tenancy agreements and all associated paperwork which helped in a seamless transition to our place. Would go nowhere else is sourcing another property or indeed renting my own property out. Thanks team �
5/5
FacebookWe went to Dorset Property Weymouth when we were moving out of our parents homes and looking for our first rented property together. They gave us a guided tour round a home we liked, it was in brilliant condition, they explained all the aspects of the property and showed where all the electrical points/white goods/radiators etc were, they even gave me a rough price of all the bills the current tenancy may pay to help us budget our costs (massive help when this was out first home). An agreed date to move in was organised and when we went to collect the keys, everything was smooth and easy. Communication was brilliant, whether it was via email or phone, they was always someone to speak to, we had no issues with the property at all and when we ended our tenancy to buy our first home, they even helped organise cleaners so we didn’t need to. I would definitely use Dorset Property Weymouth again as they just made sure everything ran smoothly and someone was always there to help. Brilliant Letting Agent!! �
1/5
GoogleShould be no stars because of a terrible service, all they care about is money, they blag dates and rules on tenancy agreements and rob you of your deposit. I've spoken to many tenants that have dealt with Dorset lettings and not one of them has received there entire deposit back after moving out of a let. They encourage landlords to increase monthly rental amounts thus pricing local people out of the rental market. Just generally vile people to deal with, typical of most letting agents really. Let us hope the governments reforms on fee's and charges sinks this company or at least minimises there greed. Great Tip for anyone that is about to move out of a let...cancel your rent standing order and keep hold of the final months rent money until you move out. Do not pay the final months rent until you receive your entire deposit back.
5/5
FacebookI've chosen Dorset Property (Weymouth) to deal with the letting of my property, I have been using them for the last 6 months and everything runs very smoothly. I would reccomend this company to anybody who has a property to let.
Thank you Andrew! We're happy to hear this :)
5/5
FacebookHave rented a property for over a year now and have nothing but praise for Lorayne and the team. Always helpful, would thoroughly recommend.
5/5
GoogleThe staff are eager to help! Thank you all.
Thank you for your really kind feedback!
5/5
GoogleGreat team, very professional and friendly. Wouldn’t hesitate to use again.
5/5
GoogleVery helpful staff . Problem tenant resulted in them going the extra mile to ensure we got the help we needed. Professional and courteous at all times . Couldn't have managed without them !
5/5
FacebookI cannot fault the team at Dorset Property. Always friendly and helpful. I have a flat that I rent out having moved from Weymouth. They do regular checks on my property and keep me up-dated with everything. If there are any problems they will have a solution. A+ to the girls in the office for the wonderful job they do. Highly recommended.
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Tell us what you need and we'll put you in touch. Dorset Property (Blandford) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Blandford Forum.
