Every review we hold for the Blandford Forum office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently went to view a lovely little place in Blandford.
I met a lady called Elisha at the propery and she was nothing but welcoming.
I haven't had to view a house in a long time so my information was a bit dated especially with the new renters rights coming into action.
She informed me about new rules in play and we got on the topic of mortgages where i was given a really good company to look at.
The links and application for the property were emailed to me the same day.
Elisha was lovely and easy to speak to, and quite knowledgeable. I would definitely recommend.
Tyne · 11 June 2026
Agent replied · 11 October 2026
Thank you Tyne for taking the time to provide us with feedback on the customer service your received from us. We are really pleased to hear you had a good experience.
★★★★★ 5/5
GoogleWe have been using Dorset Property as our management company for several years and have always been impressed with the exceptional service they provide. Most recently, we sold one of our rental properties, and Abigail and Nicky were absolutely fantastic throughout the entire process. Their support, professionalism, and attention to detail were outstanding, and they truly went above and beyond at every stage. Nothing was ever too much trouble. We are incredibly grateful for all their help and would highly recommend Dorset Property to anyone looking for a first-class service.
Sarah · 11 April 2026
Agent replied · 11 October 2026
Thank you so much for your kind and thoughtful words. It truly means a lot to us that you’ve trusted Dorset Property over the years and had such a positive experience.
We’re especially pleased to hear that Abigail and Nicky were able to support you so well throughout the sale of your property. They take great pride in providing a smooth and attentive service, and your feedback will mean a great deal to them.
It’s been a pleasure working with you, and we’re very grateful for your recommendation. We are delighted to continue working for you and if there’s ever anything more we can assist you with in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
TrustpilotI’ve been renting out my house for over…
I’ve been renting out my house for over 25 years with Dorset Property and cannot speak highly enough at the professional , helpful service I receive.
Abigail is knowledgable, knows about changes in the current legislation and manages conflict well, negotiating and suggesting compromises appropriately and keeps abreast of situations which arise from time to time. All the team are friendly and helpful providing a much needed service in this business sector
LINDA · 25 May 2026
Agent replied · 22 June 2026
Thank you for your kind review and for your continued trust and loyalty over the past 25 years. It truly means a great deal to all of us at Dorset Property.
We are delighted to hear that you have consistently experienced the professional and helpful service we strive to provide. Abigail will be especially pleased to receive your positive comments regarding her knowledge, communication, and ability to manage situations effectively and fairly.
The property industry is constantly evolving, and we work hard to ensure our landlords receive the best possible guidance and support at all times. Your recognition of the team’s dedication and friendly approach is sincerely appreciated.
Thank you once again for your valued support and recommendation.
★★★★★ 5/5
TrustpilotNicheala was a wonderful help in…
Nicheala was a wonderful help in finding our letting and was very responsive throughout the process. She even helped us work out how to get our van through when we struggled with the road. Thank you so much for everything.
Jade · 28 May 2026
Agent replied · 22 June 2026
Thank you so much for your kind words. It was an absolute pleasure helping you find your new letting, and we're so glad we could get everything sorted smoothly. Nicheala will be especially pleased to hear you were happy with the service she provided. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleEveryone was brilliant in helping us sort all the paperwork especially Elisha who has the patience of a saint. Thankyou so much, couldn’t have sorted everything without you.
Christine · 11 July 2026
Agent replied · 11 October 2026
We really appreciate you taking the time to leave us a review on the experience you had with Dorset Property. We are so pleased to hear you found the team helpful.
★★★★★ 5/5
TrustpilotGood service received
I would like to comment on the excellent service we have received from Dorset Properties.
The team are professional, hardworking, and always strive to do their very best. The level of service and attention to detail we have experienced has been exceptional. Any queries or concerns were responded to within a day, which I feel is more than reasonable, and we could not have asked for more.
I would highly recommend both the company and the team for their dedication and professionalism.
Sadly, in this day and age, it is impossible to please everyone all of the time. However, from our experience, Dorset Properties have never failed to deliver an excellent service.
Kim · 23 May 2026
Agent replied · 22 June 2026
Thank you so much for your kind words and thoughtful feedback. Your recommendation means a great deal to the team, and we are grateful for your recognition of their hard work and dedication.
We always strive to support our clients to the very best of our ability and are delighted that we were able to meet your expectations.
Thank you once again for your support and trust in Dorset Property.
★★★★★ 5/5
GoogleAn exceptional, professional and supportive Manager and team who promptly responded to any concerns and issues throughout the period of our tenancy. We shall remain grateful for the care and thoughtfulness extended to us, and take this opportunity to express our sincere thanks and to wish Abigail and her team all of the very best!
Mari · 11 October 2025
Agent replied · 11 October 2026
Thank you so much for your kind and thoughtful words. It was an absolute pleasure to have you as tenants, and we’re truly grateful for the way you looked after the property and communicated with us throughout your tenancy. Abigail and the team will be delighted to know their efforts made a positive difference, your appreciation means a great deal to us all. Wishing you all the very best in your next chapter, and please don’t hesitate to get in touch if we can ever assist you again in the future.
★★★★★ 5/5
GoogleOutstanding customer service. Elisha made the entire process smooth. She was friendly, professional, and incredibly efficient throughout the entire process. Elisha was quick to respond to any questions I had and made sure everything was clear and straightforward from the start. Her attention to detail and genuine care made the whole renting experience smooth and stress-free. I highly recommend her to anyone looking to rent a property., helpful advice
Bartosz · 7 May 2025
Agent replied · 17 October 2025
Thank you for your lovely feedback. We're delighted to hear that Elisha made such a positive impression, her professionalism and knowledge are a real asset to the team. Your recommendation is greatly appreciated!
★★★★★ 5/5
GoogleI'm looking to move to area but live quite a distance away. They are very attentive and try to ensure they inform me of everything that may suit.
Viewing was a delight, Elisha was wonderful and very easy to talk to about my needs and thoughts. Top service all round. Thanks x
Elizabeth · 11 October 2025
Agent replied · 11 October 2026
Thank you so much for your kind words! We’re thrilled to hear Elisha made your viewing enjoyable and that you felt well supported.
★★★★★ 5/5
GoogleGreat agent, and easy to communicate with. Elisha was fantastic in helping us move.
Summer · 11 August 2026
Agent replied · 11 October 2026
Thank you Summer for your kind review, we are really pleased to hear you had a great experience.
★★★★★ 5/5
GoogleAbsolutely!
"Exceptional service provided by the letting agency (Dorset Property) and their agent Elisha Webber! From the initial inquiry to the final signing, every step was smooth and efficient. The agents Elisha and Emilia were incredibly professional, knowledgeable, and always available to answer any questions or concerns. Their commitment to deliver good customer service for me was truly remarkable. I highly recommend this letting agency and agents to anyone in search of a stress-free renting experience. Thank you for your outstanding service!"
Ana · 11 October 2024
Agent replied · 11 October 2026
Thank you so much for your wonderful feedback! We’re thrilled to hear that Elisha and Emilia have provided you with such a smooth and professional experience from the start, and we trust that you are happy after a year in your home. It means a lot to us to know we’ve made your renting journey stress-free. If you ever need anything, please don’t hesitate to reach out, we’re always here to help.
★★★★★ 5/5
GoogleThe staff at dorset property blandford were kind and very helpful especially Nicheala she was very helpful indeed
Lee · 11 June 2026
Agent replied · 11 October 2026
Thank you Lee for your very kind feedback on your experience with Nicheala our Assistant Manager in Blandford Office. We are really pleased we could support you with your move.
★★★★★ 5/5
Googlemy interaction today with Alisha was really great - I am a prospective tenant and talking to Alisha I felt I would be in good hands if I found a property through this agent - also Alisha immediately found another similar property for me to look at which showed me she really listened to what we are looking for. Thankyou Alisha for your proactiveness and friendly call.
Karen · 11 October 2024
Agent replied · 11 October 2026
Thank you for your lovely feedback! We’re thrilled to hear Elisha made such a positive impression and really listened to your needs. Your comments are greatly appreciated.
★★★★★ 5/5
GoogleThank you Elisha for making the application process so easy for me and my partner. The service we've received has been a stark comparison to some of the other estate agents we've been dealing with. Throughout the process the communication has been clear and any questions we've had have been answered quickly.
H4rry · 20 March 2025
Agent replied · 17 October 2025
Thank you for your kind words. We’re so pleased to hear that Elisha was able to make the application process smooth and stress-free for you and your partner. Clear communication and responsive support are exactly what we aim for, so it’s great to know that stood out. We really appreciate you taking the time to share your experience, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleGreat service all around.
Very professional and call backs immediately.
Nicheala was very helpful at the showing.
Would recommend to anyone.
Darren · 11 January 2026
Agent replied · 11 October 2026
Hi Darren, Thank you for your lovely feedback on your experience, particularly dealing with Nicheala our Assistant Manager. We are so pleased to hear you were satisfied and would be happy to assist again in the future.
★★★★★ 5/5
GoogleI have 25 years experience of using Dorset Property as the management company looking after my rental property.
I cannot speak highly enough about
Abigail Pryor at the Blandford office, her professionalism and knowledge is very reassuring as well as being welcoming and friendly.
Abigail has excellent people skills, I can be rather outspoken and speak my mind, however Abigail manages my expectations and is great at negotiating and conciliation.
I respect her opinions and advice.
She is an asset to Dorset Property.
Linda Lewis
Linda · 15 September 2025
Agent replied · 22 September 2025
Thank you so much for taking the time to share your kind words and for trusting Dorset Property with your rental for the past 25 years. We are delighted to hear how highly you value Abigail’s professionalism, knowledge, and personal approach. She takes great pride in building strong relationships with our clients, and your feedback is a wonderful reflection of the care she puts into her work. We truly appreciate your loyalty and continued confidence in our service, and we’ll be sure to pass on your praise to Abigail and the Blandford team.
★★★★★ 5/5
GoogleViewed a property today, and I was warmly welcomed by Elisha. Very polite and understanding.
Thank you so much for your time today and look forward to potentially dealing with you soon as a tenant 😅 …
Dan · 11 August 2026
Agent replied · 11 October 2026
Thank you for your kind review of your experience with us.
★★★★★ 1/5
TrustpilotOne let down after another
I was trying to find a property for renting with Dorset Property.
Their application form is shocking as they are asking "How much rent will be happy to pay for this property?" I find it very unfair that they are offering it for a price but it appears this price is just the start point for bidding amongst the other applicants. Utterly disgusting.
Moreover, when I left a voicemail to give me a call back and update me about another property, they never called back.
With another property the application went ahead, I met the landlords on Saturday, was expecting call back on Monday with yay or nay - no phone call on Monday. Tuesday morning at 7am the property was marked as "Let agreed" on Rightmove. I left it until 3pm that day to give them a chance to call me. They didn't. When I called them they said their agent was "just writing an email to let me know as the let was agree just that afternoon". I am a very trusting person but this was a clear lie. Just pick up the phone to let me know. I never received the email either.
I am utterly disgusted with their service. I haven't heard good things about this agency from my friends either.
Jana · 12 July 2025
Agent replied · 23 February 2026
Dear Jana, Thank you for taking the time to provide details on your experience. At Dorset Property we use a third party to carry out referencing whom also provide the pre-application forms you refer to that ask about the rent you are happy to pay. The reason for this question is not to encourage a bidding war, far from it, this is so that we have an understanding of your budget should the property you are applying for be let to another applicant. We can then successfully match you to other properties that suit your requirements. From the information you have provided I can see that you enquired about a property we begun advertising in June and the following day were contacted to provide your details and a viewing was arranged in the same phone call. We can see since your review, you sent in a further enquiry for another property we were marketing and a viewing was arranged with you. In fact, you were accepted for a tenancy at this property, once we had begun to set up the prospective tenancy, you then advised your circumstances had changed and you withdrew from the offer. If you would be happy to contact us directly regarding the other experiences from friends, we will be happy to resolve any issues.
★★★★★ 5/5
GoogleI would just like to thank Abigail and the Team for providing an excellent service during the renting of my property. They were friendly, professional and had great knowledge of the letting process, which gave me great peace of mind. I would not hesitate to recommend them to other Landlords & Tenants.
Graeme · 11 October 2024
Agent replied · 11 October 2026
Thank you so much for your kind words. We’re really pleased to hear that you felt supported by Abigail and the team throughout the letting of your property. Knowing that our service gave you peace of mind means a great deal to us. It’s been a real pleasure working with you, and we truly appreciate your recommendation. Wishing you all the very best for the future.
★★★★★ 1/5
TrustpilotBlandford Office
Blandford Office
Terrible company to deal with, dont reply to contact form or emails. Maybe they think they can do this at the moment but the bubble will burst
In response to your reply i wouldnt of left the feedback unless it was correct
Adrian · 1 May 2026
Agent replied · 22 June 2026
Dear Mr Caines, whilst we appreciate you providing your feedback we would like to highlight that the information supplied is incorrect. Your initial email received on 21st April 2026 at 12:08pm regarding two queries relating to a property for let was responded to the same day just 20 minutes after receipt of your email. Your review therefore seems somewhat unfair as it provides false information. We are sorry to hear you feel our service wasn't adequate.
★★★★★ 5/5
GoogleElisha was so helpful and extremely friendly which was a breath of fresh air from past experience. Wonderful.
Gillian · 11 October 2025
Agent replied · 11 October 2026
Thank you for your kind words! We’re so glad to hear Elisha made such a positive impression. We really appreciate your feedback!
★★★★★ 5/5
GoogleWe would like to thank all the staff from the Shaftesbury and Blandford branches of Dorset Property for providing an excellent service during the 9 years we have rented out our property.
Throughout that time they have been highly efficient, friendly and always available to help with any situation that has arisen .
We would definitely recommend Dorset Property to other Landlords and Tenants.
Jo · 11 October 2025
Agent replied · 11 October 2026
Thank you so much for your kind words and for entrusting us with the management of your property over the past nine years. It’s been a pleasure working with you, and we’re truly grateful for the longstanding relationship we've built. We are really pleased to hear your experience was positive with both our Shaftesbury and Blandford teams, we pride ourselves on being approachable, responsive, and committed to providing a consistently high level of service, so it's wonderful to hear that reflected in your experience. Thank you again for your trust and recommendation. We wish you all the very best and hope to work with you again in the future.
★★★★★ 5/5
GoogleElisha, thank you for todays viewing. You were very helpful when taking me around the property having all the information i required. And having local knowledge is clearly helpful to people that aren't from the area.
Hendrick · 9 February 2025
Agent replied · 11 October 2026
Thank you for your kind words! We're glad we could provide the information you needed and share some local insight, it really does make a difference.
★★★★★ 1/5
TrustpilotAvoid if possible
We used Dorset Properties (Leon Gullies who was manager and is now apparently not working there, conveniently) to rent out last property Finchgate Bungalow Thornford.
What he failed to tell us is that there is no council tax banding for this property, and had some deal with the landlady. We have moved out now as the landlady wishes to sell.
We are awaiting a banding of the Annexe we rented for the last 14 months from the council and Valuation Office.
The property has so many issues with damp, and leaks, it's old and not maintained at all.
I have tried to contact Leon Directly in regards to our deposit, to which as of today I received an automated "I do not work here anymore" message.
I would give this company and him specifically a very wide birthday before signing anything.
Also video and photograph everything when you move in. If you have evidence of what you say, the Tenancy Deposit Scheme will support you. Shame it takes so long though.
Stuart · 30 March 2025
Agent replied · 23 February 2026
We would like the opportunity to correct some factual inaccuracies contained within this review.
This property in question is an Annexe and as such, specific requirements determine if the local authority treat the accommodation separately for the purposes of Council Tax liability. This was the circumstances around this let. Dorset Property were instructed by the Landlord to find a Tenant on an Introductory service. This means the Landlord is responsible to set up utility accounts for their Tenant and liaise with the Local Authority.
Maintenance issues throughout the tenancy are the responsibility of the Landlord when managing their own property and not that of the Agent that advertised the property for let initially.
The Tenants’ Deposit was protected within a Government Scheme on behalf of the Landlord at the start of the tenancy. Any negotiations relating to dilapidation and deductions are the responsibility of the Landlord at the end of the tenancy on an Introductory service. Dorset Property were not responsible for any proposals in this specific case.
Whilst we are sorry to learn that this Tenant has had a negative experience after agreeing to rent a property through Dorset Property earlier in the year, the circumstances around the outcome are not as a direct result of specific actions taken by Leon or any other Employee of Dorset Property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
