5/5
GoogleCerys and Stevie was brilliant throughout the whole process of renting my property out. Both were extremely helpful, and couldn’t recommend using this agency enough! Thank you both for making the process as smooth as possible!
Trusted Agent profile
Peter Alan Blackwood reviews
★★★★★
112 reviews across 1 platform
131 High Street, Blackwood NP12 1AB
Peter Alan's Blackwood office at 131 High Street is rated 3.9 out of 5 across 112 reviews on 1 platform, including 112 Google reviews rated 3.9. Checked 9 October 2026.
Reviews
Every review we hold for the Blackwood office, from every platform, shown as written. First names only.
Google5/5
GoogleI dealt with Rhys Chapman while going through the process of renting a property. Rhys was incredibly helpful and professional, and went out of his way to ensure a quick turnaround in relation to me viewing the property and being able to move in. He was friendly and personable and nothing was too much trouble for him. Many thanks Rhys! 😊
1/5
GoogleMe and my partner had a veiwing for our FIRST TO RENT PROPERTY what we got rushed through the whole property so didn't spot any major issues at first because of the rush The issues we got told was a simple replace two kitchen cupboards, new carpet being fitted and some screws hanging out the back door would be sorted when it came to pick up the keys no problem but when I went to check the property out wow I was shocked damp in a few places screws still hanging out the back door and other issues So I went back to the estate agent and reported the issues and requested to meet and speak to the landlord, when it came to meet her with no problems at all we, we had a lovely chat and went through all the issues together and as we was speaking realised Peter Alan wasn't honest with us at all and they wasn't honest with the landlord As far as she was aware we only had the 1 cat when infact it was 3 And all the as of the work what needed doing according to Peter Alan we agreed to move in and live there with the damp and all the work what needs doing witch was a hold new kitchen not two kitchen cupboards, a whole new bathroom and so on Again the landlord was so apologetic and embarrassed So in short Peter Alan doesn't care about anything or one except getting properties sold or to let as quick as possible witch out considering the tenants health and safety and feelings of them and the landlordNegativeQuality
Agent replied · 31 May 2023
Hi Ryan, I'm sorry to hear you've not had a positive experience with our lettings team. If you could email some details to customerservices@peteralan.co.uk we'd be happy to look into this for you.
5/5
GoogleHighly recommend Peter Alan Rentals Blackwood, very professional, friendly and really helped us all the way while letting our property, we couldn’t have done it without them. A massive thank you to Rhys Chapman who is an amazing agent 100% and John,Carly,Ben for instilling confidence , guidance while maintaining a professional , friendly attitude Thank you guys ⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCouldn’t thank Cerys enough with the process. Help us understand and explain what the next steps are and if we needed anything she was more than happy to help. Everything was perfect.
5/5
GoogleFrom the moment we contacted Peter Alan regarding an enquiry for a rental they were professional, approachable and friendly. I highly recommend them for rental needs and would be looking to use them for future sale/buying needs. Thank you to John and Rhys for all your assistance and help, we are very much looking forward to our new home.PositiveQuality, Professionalism
1/5
GoogleCant comment on the sales department but have been letting property with this store for the last 4 years and have had problems all the way through. Looking to change now. Stay away they have made it more difficult than renting it yourself!
5/5
GoogleGreat service. Seamless process, everything was easy and well communicated. Special thanks to Cerys, Stevie & Nick Blight for making sure that everything ran smoothly. Great team!
5/5
GoogleWhile going through Peter Alan with renting, i found James Waddington exceptionally helpful and really kind while speaking to me, he has done everything perfectly and has been a great help with everything. Would highly recommend Peter Alan Blackwood to anyone! Thank you James for being a star✨
5/5
GoogleWe use Peter Alan to fund our tenants and they are very organised. Voids cost money but they work hard to avoid long gaps. We work with James or Ethan in Blackwood and both seem to know what the other is doing so 5 stars for teamwork.
5/5
GoogleExcellent support from Jessica. Very knowledgeable about the properties, and nothing is too much trouble. Answered many questions and was happy to spend time discussing things. Would highly recommend!
5/5
GoogleJohn helped us to move into our new rented property a few months back and he was amazing - nothing was too big an ask and by the end of the process he felt like a friend. Thanks so much John and Peter Alan Blackwood - fantastic service.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat service helped me out with everything I needed done Ryan was very helpful and friendly would recommend to anyone 👍 …
4/5
GoogleOur handler, Theo Kurmaully was extremely professional and very responsive to any of our emails. He listened to our requirements and assisted us with a property that suited us perfectly. We had little to no issues with the move. Very impressed.PositiveProfessionalism
1/5
GoogleI’m a landlady, I’ve had an awful experience with Peter Alan from start to finish! So glad I have no connection with them any more. Do not do business with this company especially if you are a landlord/landlady I have taken my portfolio of properties to NEXA can’t recommend them enough.
Agent replied · 31 May 2023
Hi, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
5/5
GoogleA huge thank you to Carly, Ryan and Katie for all your hard work getting my mothers property for sale so quickly. Carly has always kept me informed of viewings, she has managed to find a lovely couple to buy my mothers house. Thank you all so muchPositiveProfessionalism
5/5
GoogleSo I've copied and pasted this from an email I sent to James Waddington at the branch, and I don't often take time out of my day to write these sorts of things, so that in itself is a good review! "Thanks again, this has been the most straightforward experience I've ever had dealing with an estate agent in my life. I really appreciate how easy you've made the process for me, it's made a staggering difference to what is normally an incredibly stressful time. My friends have been impressed when I've told them how helpful you've been as an organisation and an individual. Much as I hope I don't move again any time soon, I'll definitely keep an eye out for Peter Alan and yourself when I do." Can't recommend these guys enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI would definitely recommend Lauren from Peter Allen, she is very bubbly and happy! She makes you feel so welcome and is always willing to help no matter what! You never leave Lauren without a smile on your face! Lovely lady! ☺️
1/5
GoogleThis company took rent from my tenant on the 29th of April and have still not paid it into my bank account it's now the 12 of May. Avoid.
5/5
GoogleJames and Ethan have both been extremely professional and helpful in finding tenants for our property. This is the first time we have used Peter Alan and can recommend.
1/5
GoogleA few bad experiences with this office, I have requested some views, promising calling back and never receiving the promised call. Also, trying to book and receiving negatives. Never had this problem with Peter Alan Newport or cwmbran
Agent replied · 31 May 2023
Hi, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
1/5
GoogleRented a property through Peter Alan has nothing but issues. Never get a response, very lazy never seem to get a speed of service, Iv found myself countless of times chasing things up. I would not recommend them.
Agent replied · 14 April 2026
Hi, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
5/5
GoogleCan't thank Lauren enough for her perseverance and dedication to us as buyers. We have worked with Lauren over a number of weeks and cannot fault her openness and honesty. Well done Peter Alan Blackwood, you've got a diamond there!!
1/5
GoogleRented a property through Peter Alan has nothing but issues. Never get a response, very lazy never seem to get a speed of service, Iv found myself countless of times chasing things up. I would not recommend them.
Agent replied · 31 May 2023
Hi, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Peter Alan Blackwood
How many reviews does Peter Alan Blackwood have?
Peter Alan's Blackwood office has 112 reviews across 1 platform: 112 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Peter Alan Blackwood's rating?
Peter Alan Blackwood is rated 3.9 out of 5 across all 112 reviews, and 3.9 out of 5 on Google from 112 reviews, checked 9 October 2026.
Where is Peter Alan's Blackwood office?
Peter Alan Blackwood, 131 High Street, Blackwood NP12 1AB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.