Trusted Agent profile · Blackwater

Seymours Blackwater reviews

★★★★★ Great

844 reviews across 3 platforms

34 London Road, Blackwater, GU17 9AA

Seymours's office in Blackwater, at 34 London Road, is rated 4.4 out of 5 across 844 reviews on three platforms, including 252 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Seymours won in 2026.

Google logo

4.9 / 5

252

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

591

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Blackwater office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing!

Seymours Staines staff have been absolutely amazing at helping us get our very slow chain through to the point of exchange. Mark and Gary were excellent at the get-go with putting the property on the market, managing viewings and securing offers and the consequent sale. Alan Hackland has been the most calm, professional and thorough individual in his capacity as Sales Progressor. Quite frankly I dont think it would have all happened if Alan hadnt have kept the chain as well organised and informed. He was key to the whole process and I couldnt recommend Alan and the team at Seymours Staines more highly. Totally deserving of 5* ++!

Lisa · 14 November 2024

Agent replied · 30 September 2023

Property chains! This is an area that we really focus on, so many people to deal with to make it as smooth as possible and if there is ever an issue its here. It's all about the communication. Thanks for the review Lisa, it means a great deal.

5/5

Google

Seymour’s have been so wonderful. Our house sale fell through twice and Seymour’s supported us with all the stress that came with that. I would recommend them anyone wanting to buy or sell a property. All the team helped with our questions and we never felt a burden We are now in our new home and very happy. Thank you to Seymour’s and all the team at the Blackwater branch.

Darren · 26 March 2025

Agent replied · 23 October 2024

Thanks for your great feedback and so pleased we were able to get you moved in the end !

5/5

Trustpilot

Second time for home

I recently used Seymour’s Guildford for the second time to buy my home, and I couldn’t be happier with the experience. From start to finish, they made the process smooth and stress-free. The team was professional, knowledgeable, and always available to answer any questions I had. They really took the time to understand my needs and worked tirelessly to ensure I found the right property. Communication was clear and prompt, and I always felt well-informed throughout the buying process. I highly recommend Seymour’s Guildford to anyone looking for a reliable and dedicated real estate agent. Working with them has been a pleasure, and I wouldn’t hesitate to use their services again in the future!

Ram · 7 November 2024

Agent replied · 24 December 2024

Thank you for your wonderful review. We're delighted to hear that your second experience with Seymours Guildford was a positive one. It's great to know that our team was able to make the process smooth and stress-free, and that their professionalism and communication met your expectations.Your recommendation means a lot to us, and we’re glad to have helped you find the right property. If you need any assistance in the future, we’d be happy to help again.

5/5

Trustpilot

Seymour's Estates Agent's,Lightwater…

Seymour's Estates Agent's,Lightwater branch, are a very friendly and professional, group of people. Our Estate Agent Johnny couldn't do enough for us. What I remember most of all was Johnny's calm nature in showing us around, what was to be, our future home. in my mind .. if the agent is relaxed .. client's are relaxed. Although Johnny was very informative and knew so much about the house, we were still able to look around without pressure. Johnny is a credit to Seymour's. Thank you, Janet

Janet · 5 November 2024

Agent replied · 24 December 2024

Dear Janet,Thank you so much for your kind words. We're delighted to hear that you had a positive experience. It’s great to know that Johnny’s calm and relaxed approach helped make your visit to your future home a stress-free experience. We agree that creating a relaxed atmosphere is key to a smooth process, and we're glad it made such an impact.Thank you for taking the time to share your feedback, and we wish you all the best in your new home!

5/5

Google

Although we sold our house through Prospect, we had a long chain with Seymour’s looking after the first two in the chain. After the first time buyer pulled out shortly before exchange, having kept everyone waiting for several weeks prior to that, Seymour’s got a new buyer within days. Towards exchange it looked like history might be repeating itself, but Ben and Aidan in the Blackwater branch worked tirelessly to ensure we got to exchange. Both of them were helpful and professional even though we weren’t strictly their clients and without them I’m not sure we’d have got the chain over the line. A huge thank you to you both and to Seymours.

Peter · 1 April 2026

Agent replied · 22 April 2026

Thanks for such a great review Peter and I am really pleased we were able to assist you in getting the chain to go through thus enabling you to move!

5/5

Trustpilot

Seymours Guildford - Excellent

Seymours Guildford was excellent with the sale of a house I purchased. They communicated so well with the seller and the sale was completed in two months (no upward chain)Clive Gee, Tracy Williams on the Sales Progression team were in constant communication with me. Alex Bethell, Jasper Cox and all the estate agents always made themselves available for appointments. Great job Seymours. When I come to sell and buy any house in the future I will be coming to your team.

Sandy · 13 October 2024

Agent replied · 24 December 2024

Thank you for your wonderful review, Sandy! We’re thrilled to hear about your positive experience with Clive, Tracy, Alex, and Jasper at Seymours Guildford. It’s great to know that our team’s communication made a difference in your sale. We look forward to helping you again in the future!

5/5

Google

Hats off to James, Harry, Aiden and the team in securing a sale which proceeded with a minimum of fuss despite it being a somewhat contentious probate sale. Communication was great throughout with viewings arranged carried out and updated with feedback provided promptly. Overall very professional and personable team. Thank you one and all, with added humour of "Harry at Seymours" being AI translated to "Harriette Seymours"

Francis · 26 March 2025

Agent replied · 11 December 2024

Hi Francis, it has been a pleasure. Thanks for such a glowing review!

5/5

Trustpilot

Currently selling through Seymour’s…

Currently selling through Seymour’s Grayshott. What always feels like a nightmare experience has been more of a pleasant dream. Very professional, the whole team (Darren, James and Sarah) all came to view the house so they knew it well. Which was a positive for me having viewed houses where the agent couldn’t answers any questions as they ‘haven’t been in it before’. All initial negotiations, photographs etc went well. Had just three viewings and two offers almost straight away. Excellent communication keeping me up to date, I dealt mainly with James who is bright and enthusiastic.

Tracey · 26 August 2024

Agent replied · 23 October 2024

Thank you so much for your kind review Tracey! We're thrilled to hear that your experience has felt like a pleasant dream. We believe that knowing the details is key to providing excellent service. We’re also glad to hear that the process, from negotiations to the quick offers, went smoothly for you. Your feedback about our communication is greatly appreciated. Thank you for choosing us to handle your sale!

1/5

Trustpilot

Just sold my house Seymours Woking

Just sold my house Seymours Woking. Would never use again due to an unprofessional and amateur attitude. Whole catalogue of failures, main failures listed….Chap who signed us up said “i will be dealing with your sale from start to finish”, we seen him once after, never again. (We knew this was complete bs at the time) Most viewings had been hosted by different junior Seymours staff, unfamiliar with the house lay out / key selling features and normally arriving only 5 before a potential buyer. The advertising write up draft was completely incorrect, we corrected it. The incorrect write up appeared and kept appearing for almost a month (as we all know, first few weeks of selling a house the photos and write up are vital), despite repeated requests to correct it. After several very frustrating calls to Seymours, staff said they could not amend a new website, (we got palmed off time and time again) we ended up calling the manager direct who eventually rectified the write up, sadly, by this time the buzz of our house sale coming on the market had been lost. House build control / extension documents had been handed into Seymours to pass onto the solicitors. Seymours lost the documents ! Luckily, i had insisted on keeping the originals. We ended up scanning the documents and sending them to the solicitors ourselves. Communications were terrible with Seymours Woking, they promised updates once a week. We had to chase for updates, we ended up chasing the chain / buyers / solicitors ourselves. When we did get a Seymours update, we just got the impression the information was made up, as it was totally different to what our buyers had been telling us direct. Points of contact with Seymours were not consistent. Key photos were missing and did not align with the text. ***We had picked Seymours hoping for a stress free sale, it was far from stress free. As a matter of fact Seymours turned out to be an additional stress due to staff incompetence, for what should have been an easy straightforward sale. Don't be fooled by the lovely looking new office in Woking, it gives the impression of a totally professional set up - far from any reality for us. Huge amount in fees paid to Seymours and we ended up doing most of the leg work ourselves…….BUYER BEWARE AS THEY SAY***UPDATE 23/08/24 Seymours management have our telephone numbers. No attempt has been made to contact the sellers.

Adrian · 23 August 2024

Agent replied · 24 August 2024

Dear Adrian,Thank you for taking the time to share your experience, and I'm truly sorry to hear that your sale didn’t meet the high standards we aim for at Seymours Woking. Your feedback is incredibly valuable, as it highlights areas where we need to improve to ensure our clients receive the service they expect and deserve.I’m sorry to hear about the difficulties you encountered with communication and the advertising of your property. It’s clear that we fell short in maintaining consistent contact and ensuring the accuracy of your listing, both of which are crucial during such an important transaction. Please be assured that we’ve taken your comments on board, and we’re already reviewing our processes to ensure this doesn’t happen again. For example, we’re implementing more rigorous checks and a streamlined communication protocol to better serve our clients.Regarding the loss of your documents and the issues during viewings, I completely understand how frustrating that must have been. We take full responsibility for these oversights. To prevent future occurrences, we’ve reinforced our training for all staff members, emphasising the importance of thorough preparation for viewings and the proper handling of client documentation.While I understand that this experience was far from what you expected, I want to assure you that your feedback has prompted immediate action. Our goal is to provide a stress-free and professional service. Seymours has had over 5,000 positive reviews with an average score of 4.8/5 but it’s clear we missed the mark here. I would welcome the opportunity to discuss this further and see if there’s anything we can do to address your concerns directly.Thank you again, Adrian, for bringing these issues to our attention. We care deeply about our clients and are committed to learning from this to improve our services.

5/5

Google

We listed the bungalow with another agent initially which proved fruitless and then turned to James and Aiden at Seymours in Blackwater. In spite of the market conditions caused by budget threats in the Autumn they managed to find a buyer and skillfully negotiated away from a reduced offer to a sensible sale price. All the staff in the Blackwater office were friendly and helpful, keeping us well informed at all stages. It was a pleasure dealing with them.

Peter · 26 February 2026

Agent replied · 26 March 2026

So pleased we were able to assist you and I am glad we were able sell the bungalow. Thank you for such an outstanding review. It means alot to us!

5/5

Trustpilot

I'd like to leave a huge thanks to Jade…

I'd like to leave a huge thanks to Jade Turner for really trying to help me find a property, always looking for ways to help me find, flexible with times as i would come from about 3 hours journey she accomodated multiple viewings, even in weekends. Thanks Jade, really appreciated

Victor · 28 August 2025

Agent replied · 26 September 2025

Hi Victor, thanks so much for the kind words. As an owner of the business, I feel proud to pass on your comments to Jade, she is a credit to us and I'm so pleased to know that she has made your experience all the better. Thanks again.

5/5

Trustpilot

I have recently sold a property with Seymours Woking

I have recently sold a property with Seymour's Woking and I found their services to be exceptional and Top Notch. All members of sales team were very professional ,polite and efficient. The team worked extremely hard to secure me the best deal and supported me well in this otherwise long and exhaustive process and I cannot thank them all enough .Client relationship manager, Amy Sandys is absolutely brilliant and very professional. She was very patient and supportive when my sale fell through once , proactively provided status updates, worked very hard to speed things up and communicated well between parties.I can highly recommend selling your house with Seymour's Woking .

Nazia · 25 July 2024

Agent replied · 24 August 2024

Thank you for your wonderful feedback! We’re thrilled to hear that you found our services exceptional and that Amy Sandys made a positive impact on your experience. We’re proud of our team’s professionalism and dedication to securing the best outcome for you. If you need any further assistance or have any more questions, don’t hesitate to reach out. Thank you for recommending us!

5/5

Trustpilot

Supportive and friendly estate agents

Tadgh and the Seymours team have been amazing. My partner and I have been looking to buy our first home and the Seymours have helped us every step of the way. The whole team are very friendly, responsive and happy to help. We mostly interacted with Tadgh who was fantastic. He was easy to contact, supportive, and answered any questions we had. It took us a couple of months and some failed offers to finally find a property. Over this time the team arranged a lot of viewings for us, but it never seemed like too much trouble for them and they made the whole process of looking for a home as stress free and pleasant as possible. I cannot thank Tadgh and the Seymours team enough for being so patient, determined and persistent when it came to finding us a home we loved. I would happily recommend Seymours to anyone and would definitely use them again in the future.

Abigail · 24 July 2024

Agent replied · 24 August 2024

hank you for the fantastic review Abigail. We’re delighted to hear that Tadgh and the team made your home-buying journey as smooth and enjoyable as possible. It’s great to know that their support and persistence helped you find a home you love. We truly appreciate your recommendation and look forward to assisting you again in the future. If you need anything else, feel free to reach out!

5/5

Google

We had a really good experience with Seymour's Blackwater. Harry was friendly and went out of his way to assist us or answer our questions. We didn't have the best solicitors, but Harry and Aiden were patient with us throughout the purchase process and supported us in a collaborative effort to ensure that our solicitors completed the purchase. I would recommend Seymours Blackwater.

Temitayo · 26 March 2025

Agent replied · 11 December 2024

Thanks so much for such great feedback and I’m so pleased we were able to assist you !

5/5

Google

I used Seymour’s to purchase my home. I 100% Recommend them. I dealt with Aiden and Ben, both extremely professional and friendly too. They work really hard to push things through when the solicitors were dragging their feet, if I need to sell or buy again I will be using them.

Tiffany · 31 July 2025

Agent replied · 27 January 2026

Hi Tiffany, thanks for such a positive and glowing review and I am so pleased that we were able to assist you with your purchase.

5/5

Google

Working with Harry at Seymours blackwater to buy our first home was an overall great experience. Harry was knowledgeable about the property and the local area we were moving to and we are now absolutely in love with our new home! The process was quick thanks to Seymours prompt responsiveness and overall brilliant service. Thank you so much Harry and team!

Abbie · 26 March 2025

Agent replied · 11 November 2024

Thankyou so much for a great review . So glad we could help you !

5/5

Trustpilot

We first marketed our house in April…

We first marketed our house in April 2023 with Gascoigne Pees - we were perhaps ill advised at the time as our asking price was in hindsight too high for the market conditions. Seymours made a subtle approach to us and we decided to switch agents. They were definitely more proactive and eventually found us a buyer. Seymours we feel better understood the market and worked effectively across their various offices to seek out potential buyers. They appear to be the most visible and proactive agent in this area, so would definitely recommend them. We dealt with Jonny, Ryan, James & Frankie at the Lightwater office - they worked as a team and provided useful and timely feedback.

Jon · 8 May 2024

Agent replied · 24 August 2024

Our network of 20 Surrey offices shares a buyer data base that covers a wide area. On top of that, we are chosen members of The Guild network which comprises a further 800 agents across the UK furthering our access to buyers. It's been a pleasure to help Jon, hope to see you again whenever you need us.

5/5

Google

I just want to say a great big THANK YOU to Ben for helping us secure the purchase of our forever home. We are both very grateful for getting us over the line and would have no hesitation in recommending Ben and Seymours. Fantastic job

Tina · 30 August 2025

Agent replied · 27 January 2026

Thanks for your great feedback and I’m so pleased we were able to help you secure your forever home !

5/5

Trustpilot

Professional service that truly care for you

Our experience with Seymours has been nothing but positive. This was the first time we were looking for a property as a couple, and they shortlisted great options for us to view. Once we liked a property, they helped us so much in negotiation and to close the deal. In particular, Katerina has been excellent in keeping us in the loop and doing her best to support our offer. The rest of the team too have been great, like Aaron and Joanna. We're very grateful for all the hard work they put in to help us get our offer accepted!

Esha · 24 April 2024

Agent replied · 24 August 2024

Thank you Esha, we're delighted to hear that your journey in finding a property as a couple was a smooth and enjoyable one.It's fantastic to know that our team, particularly Katerina, Aaron, and Joanna, went above and beyond to support you throughout the process. We take great pride in providing excellent service and ensuring that our clients feel supported and informed every step of the way.If you have any further questions or need assistance in the future, please don't hesitate to reach out.Thank you once again for choosing Seymours, and we wish you all the best in your new home!

5/5

Google

Harry and the team at Seymours were super friendly and helpful. They could not do enough to help and support us. When we went on viewings they were knowledgeable and around, yet they gave us the space to view, without being pushy. The only negative was, we did not use them to sell our property. Thank you guys.

Cheryl · 26 March 2025

Agent replied · 26 March 2026

Thankyou for such great feedback and I’m pleased Harry was able to assist you well with the team backing things up .

1/5

Trustpilot

Terrible Experience - Buyers Perspective

Recently moved to Guildford and purchased a property through Seymours and had a terrible experience. Poor communication skills and incompetent. Would avoid buying and selling. Issues experienced - Not showing up for viewings. Changing view times on the day. Agreed to pick up the keys in the afternoon after calling the office and was then told the previous owners are still in the property after I arrived. My 6 month old was in a lot of discomfort sitting in the car for hours. On a good note, the Sales Progressor Clive was very helpful and provided regular updates.

Dan · 4 April 2024

Agent replied · 24 August 2024

Thank you for sharing your feedback with us. We apologise for the inconvenience you experienced during your property purchase. We take your concerns seriously and will address them internally to improve our service. We're pleased to hear that Clive was able to assist you effectively. If you have any further concerns, please don't hesitate to reach out to us directly.

5/5

Trustpilot

I have no reservations in awarding a 5…

I have no reservations in awarding a 5 star review for Tracey and her team at Seymour’s. Dealing with the property sale from a distance could have been overwhelming but Tracey ensured the process went extremely smoothly for us. She engaged with me at every turn keeping me informed along the way, even pointing me in the right direction for house clearance. I am so thankful that we engaged Seymour’s. Thank you Tracey for your kindness and consideration during which could have been an exhausting time.

Jennifer · 27 March 2024

Agent replied · 24 August 2024

Hi Jennifer, thanks for the kind words, it's been a pleasure to help you and it's great that all has gone well. We've been in Burpham for over 20 years now so if there's any local info we can help with, just shout. Thanks again.

3/5

Google

Clare & Ben went above and beyond to help us find our first home. They were always on hand to help, showed us a wide variety of properties and made the entire process smooth/easy. We are very grateful to Ben for finding us our dream home. However, we were dissapointed to read that our seller had accepted ''an offer that was more than we had asked for'', telling us we've likely overpaid (after being encouraged to put in a high offer) for the house that requires lots of repairs.

Laura · 26 March 2024

Agent replied · 6 June 2023

Thankyou for such a glowing review . Really pleased we could help you !

4/5

Trustpilot

Positive experience in Camberley

I recently rented a property in Camberley through Seymours Estate Agents. The team was helpful, and Leah Sumner was my main point of contact.Leah was efficient and ensured I secured the lease for the property I wanted. While I did feel a little rushed, she helped guide me through the application process and organise an upfront shortfall payment to meet the asking rent.Overall, it was a positive experience, and I would recommend Seymours Estate Agents (Camberley).

Dean · 22 May 2024

Agent replied · 24 August 2024

Thank you Dean for sharing your positive experience! We're glad to hear that Leah and our team in Camberley were helpful and efficient in securing your rental property. We appreciate your feedback and your recommendation.

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Questions about Seymours Blackwater

How many reviews does Seymours Blackwater have?

Seymours's Blackwater office has 844 reviews across three platforms: 252 on Google, 1 on Facebook, 591 on Trustpilot (across the whole business).

What is Seymours Blackwater's rating?

Seymours Blackwater is rated 4.4 out of 5 across all 844 reviews, and 4.9 out of 5 on Google from 252 reviews.

Has Seymours won any awards?

Yes. In The Trusted Agent 2026 awards: Seymours, Blackwater won Platinum; Seymours, Mole Valley won Platinum; Seymours, West Byfleet won Gold; Seymours, Cranleigh won Gold; Seymours, Horsell won Trusted Agent; Seymours, Haslemere won Trusted Agent; Seymours, Camberley won Trusted Agent; Seymours, Addlestone won Trusted Agent.

Where is Seymours's Blackwater office?

Seymours Blackwater, 34 London Road, Blackwater, GU17 9AA.

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