Trusted Agent profile · Blackpool, Lancashire
★★★★★
257 reviews across 2 platforms
56a Highfield Road, Blackpool, Lancashire, FY4 2JA
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Blackpool, Lancashire, at 56a Highfield Road, is rated 4.3 out of 5 across 257 reviews on two platforms, including 248 Google reviews rated 4.4.
Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
5/5
GoogleThe fastest moving experience ever! I viewed a flat to let from Reeds Rains and immediately applied. I stressed how desperate I was to move as soon as possible. From there, the checks and references were done within 48 hours. The impression left on me here was indelible. Both Sam and Hannah were swift, regularly kept in touch and I had the keys 5 days after viewing the flat! Cannot recommend them enough.PositiveResponsiveness
5/5
GoogleGreat information on viewing, solid contacts during the process, everything went as smoothly as it could have, after dealing with other vendors Reeds Rains stands out above the rest. Thanks to everyone involved in the process 😊
Thankyou for your kind review Kind Regards Nicola Branch Manager
5/5
GoogleKatie helped us get our first home. We got in before Christmas so happy thanks reeds reins
Thankyou for your kind review Matthew, we hope you enjoy a stress free Christmas with your family.
5/5
GoogleMy first time as a landlord and Lauren took all the stress out of it. I left it all in her hands and she was brilliant- professional, friendly, extremely knowledgeable and genuinely caring. I would highly recommend Reeds Rains and especially Lauren.
Good Afternoon Thankyou for your kind review. We hope to work with you again in the future. Kind Regards Nikki Branch manager.
5/5
GoogleI used Reeds Rains Blackpool to sell my house recently at auction. I was very pleased at the speed and efficiency of the process resulting in a very quick sale. many thanks to Hannah, Gareth and the rest if the team in blackpool.PositiveQuality, Professionalism, Value
Good Afternoon Steve Thankyou so much for your kind review. The Auction is a fantastic way of selling and I'm so glad you went down this route! I wish you all the best for the future. Kind Regards Nikki Branch Manager.
5/5
GoogleReeds rains are amazing! Katie in particular was extremely helpful and very kind. 😊 …
Thankyou so much for your review Becky, have a lovely Christmas.
5/5
GoogleCouldn’t recommend enough. Nikki and the team dealt with both sides for me (letting and sale) and I couldn’t have been happier.
5/5
GooglePurchased a property through reeds rains. Initially went in with a mortgage in principal with someone else. Luckily we came into contact with Martin terras at the Highfield road branch who has been absoloutely outstanding from start to finish, keeping us updated evey step of the way easy to contact for working people too, saving myself and my husband over £1400 in fees and other savings on the product including over £150 per month savings on the mortgage payments going forward. Martin will be our reccomendations to anyone going forward wishing to purchase a property. Outstanding customer service.
5/5
GoogleLauren Davies I write this review in defence of Lauren. I am the landlord for Pamela Sykes who has written the objectionable review below. Lauren is a fantastic representative of Reeds Rains. She is knowledgable and extremely helpful. She goes above and beyond what is expected of her. I have had nothing but exceptional service from both her and the Blackpool office. Do not hesitate to use Reeds Rains as your agent and do not take notice of a bitter tenant.
5/5
GoogleI recently applied for a property through Reeds Rains and worked with Lauren Clarke of the Highfield Road Branch. Unfortunately I missed out on that particular property, but Lauren went above and beyond to find me something suited to my lifestyle and taste. Calling me whenever a home became available that she thought would suit me and offering me a viewing as soon as possible, which in turn meant within one day of me applying for an apartment I was accepted the next day! I can’t recommend this estate agents enough, and especially the service and help I received from Lauren Clarke, Hannah Earnshaw and the entire team at reeds rains. Thank you, I now have a home I love and know I will be well looked after from now on
5/5
GoogleHi,I have just rented our new home with the office at Blackpool. Sam was excellent in organizing the whole letting process very efficient and polite, would highly recommend to everyone
Hi Anthony, What lovely feedback for Sam! Thankyou very much. We hope you are happy in your new home! Thanks Nikki Branch Manager.
5/5
GoogleHaving dealt with Reeds Rains on Highfield Road now for a number of years we have developed a very good relationship. They are always the go-to of ever there is an issue or if a property needs advertising. The whole team are great and I can’t say a negative word. I predominantly deal with a Lauren and Hannah and cannot speak highly enough of them, always very friendly, professional and proactive, nothing is ever too much trouble, a true credit to the business.PositiveResponsiveness, Professionalism
Thankyou for your kind review! We hope to deal with you again in the future Kind Regards Nikki Lindsay Branch Manager
5/5
GoogleIt took me around a week to get accomadtion thru reedsrains on highfield rd Blackpool. The lady Rebecca was amazing I said what I could afford and the team was on it straight away. I’ve a little boy ya see who’s nearly just four month and my old landlord had no hot water for a year so I couldn’t stay there this place treat me like a human and sorted me and my son out. I’d tell anyone go there, thanx soooo much highfeild rd Rebecca n Jess great women cx
5/5
GoogleI have dealt with Shannon at Reeds Rains Blackpool Branch. Shannon provide an excellent service and actually sold our property when no other Estate Agent could. Constant updates were provided on the advertising and marketing of our property. We were even offered the opportunity to rent our property out until a sale was agreed as an alternative. I would not hesitate to recommend Shannon as she works on a proactive basis with a no nonsense approach to selling a property. Many thanks Shannon Mr & Mrs Brownless
5/5
GoogleGreat experience and such lovely staff. Thank you!
Thankyou Helen for your kind review. Shannon - Branch Manager.
1/5
GoogleThe initial viewing process was really good. The application process was poor, lack of communication, I'd have to ring them to find things out but always made to feel like an inconvenience. Applied around 23rd August, got the keys on the 18th September. The state of the property when I moved in it (despite understanding a garden situation before I moved in to be rectified) was absolutely dire. The property I believe was a fully managed service by reeds rains until we moved in and was taken over by the landlord (I wonder why). Bathroom tiles falling off the wall due to being stuck on by blue tak! Leaking underneath kitchen sink, fridge freezer not working, floors and ceilings filthy with dust and cobwebs, barely any light bulbs working. The property I believe has been empty for some time but as I understand it was being managed by them throughout the time it was empty .. how the hell they can let such a lovely property get in to such a state it looked pretty much abandoned says everything about them, im utterly disgusted. I at least thought issues other than the garden may be sorted by the time I moved in. Apparently not. All I can say is they're office workers that don't fully care about property .. when they should, its what should drive them to do their job. Money grabbers after new business rather than retaining current landlord and tenants. Really, really poor. You should be ashamed of yourselves.
5/5
GoogleI have been with reeds rains a number of years now and with any issue thar arises its dealt with almost immediately, if I can't get hold of the estate agent office I have a direct number to the manager Chris who is very professional and deals with the issue right away. All the time are very helpful and friendly, I can't say a negative word about any of them ,which is why I choose to stay with them .PositiveResponsiveness, Professionalism
Thankyou for your kind review! We hope to deal with you again in the future Kind Regards Nikki Lindsay Branch Manager
5/5
GoogleI have had my flat for many years and Reeds Rains are my Letting Agent. At present I have the property for sale and I do have a potential buyer. Steph has helped me all the way and sorted many problems I have had and I could not have done without her. She has been absolutely fantastic with any problems I have had and if I could give her 6 stars I would do. She is still working hard for me and goes above and beyond with the service she gives. Thank you very much Graham
Thankyou for your kind review! We hope to deal with you again in the future Kind Regards Nikki Lindsay Branch Manager
5/5
GoogleReads Rains Blackpool have been amazing. We met our agent Lauren Who took extra time to make sure we were happy on our viewing. Maintained distance with Covid etc. We could not be happier with the Service the speed of information and a successful completion of our new home. Thanks to Lauren and her amazing service We have a new Home. 10 STAR SERVICEPositiveQuality, Professionalism
5/5
GoogleWe had a very drawn out and complex purchase (with the fault being with the vendor's solicitor). Dianne and Nikki helped with everything they could and were always available to update us and chase things up on our behalf - super service and lovely people!
Thankyou for your kind review Claire. I was a long process, we got there in the end! We hope to deal with you again in the future. Nicola Branch manager.
1/5
GoogleWas with Reeds Rains for 5yrs and the only estate agents I've used in all my years renting and can honestly say the worst 5yrs of our lives. They will knowingly rent you a house thats falling apart and took 4yrs out of the 5yrs (in all 6yrs as previous tenants had same problem) to actually get landlord to fix the window in kitchen that poured in water whenever it rained plus numerous other problems like mold that was never sorted.. Ive even seen while been in the office how they blag customers saying they will ring this person landlord then as soon walked out do nothing but chat to person next to then.. Not once in 20min I was there they rang them. I recommend wholeheartedly that you DO NOT USE THIS ESTATE AGENCY..NegativeQuality, Professionalism, Value
Good Afternoon, This is really disappointing to hear. Unfortunately without your name I can't look you up on our system. I of course would like to sort these issues for you and get to the bottom of what has happened. If you could get in touch and go through the concerns so I can look into them for you. Kind Regards Nikki Branch manager.
5/5
GoogleHave been looking for a property in the area as I’m moving here. Sam has been great! Knows lots about the area which I’ve found really useful. Thanks!
Good Morning Danny, Thankyou for the kind review, we really appreciate it. Kind Regards Nikki Branch Manager
5/5
GoogleI recently dealt with Hannah here and she helped me find my new home! She kept me informed with the progress and did everything to make sure everything went smoothly. Thanks again Jon.
Good Morning Jon, Thankyou so much for your kind feedback, Hannah is an excellent member of the team and its lovely to hear! Thankyou again Nikki Branch Manager.
5/5
GoogleThey are very lovely people and get you in a property as soon as they can they work with you at all times
Thankyou for your kind review Thankyou Nicola Branch Manager
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