Trusted Agent profile Β· Blackpool, Lancashire

Reeds Rains, Blackpool reviews

4.3

β˜…β˜…β˜…β˜…β˜… Great

257 reviews across 2 platforms

56a Highfield Road, Blackpool, Lancashire, FY4 2JA

Part of Reeds, see every office.

Reeds's office in Blackpool, Lancashire, at 56a Highfield Road, is rated 4.3 out of 5 across 257 reviews on two platforms, including 248 Google reviews rated 4.4.

Google logo

4.4 / 5

248

Reviews on Google

This office

Yell logo

1.6 / 5

9

Reviews on Yell

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Blackpool office, from every platform, shown as written. First names only.

5/5

Google

I cannot recommend Hayley Mackridge at Reeds Rains highly enough. From start to finish she has been incredibly professional, supportive, helpful and thoroughly committed throughout the entire process of selling my flat. Hayley kept me fully informed every step of the way with excellent communication and an outstanding work ethic. Nothing was ever too much trouble, and she went above and beyond not only with the sale itself, but also helping and supporting matters relating to the lease and tenancy agreement. She is genuinely one of the most personable, approachable and hardworking person I have dealt with, and her dedication and care really made a stressful process so much easier. An absolute credit to Reeds Rains. Thank you Hayley!

Lisa Β· 22 June 2026

Agent replied Β· 22 August 2026

What an amazing review Lisa! Thankyou so much! Shannon - Branch Manager.

5/5

Google

Emily was fantastic throughout our house search. She was always quick to respond to any questions or inquiries and kept us informed every step of the way. Finding a house can be stressful, but Emily made the whole process much smoother with her friendly and professional approach. She listened to what we were looking for and helped us find a home that was a great fit. We really appreciated her support and would highly recommend her to anyone looking for an estate agent.

Alf Β· 22 June 2026

Agent replied Β· 22 August 2026

What an amazing review! Thankyou so much - Shannon Branch Manager

5/5

Google

The girls at Reeds Raine were great especially Shannon and Hayley. Only had my property on the market in September 2025 now February 2026 and have had an offer and sale on it which I hope goes through ok ! 20 out of 10 to Reeds Raine on Highfield Rd Blackpool and I will Highly Recommend them to Family and Friends etc. Well done !!!! SHANNON , EMILY JENNIFER AND HAYLEY ARW A CREDIT TO THE COMPANY !

Beverly Β· 22 June 2026

Agent replied Β· 13 April 2026

Thankyou Beverly for your kind review, we will ensure a smooth completion on your property. Kind Regards Shannon Branch Manager.

5/5

Google

I joined Reed Rains a couple of months ago and have had fantastic service from both Katie and Jennifer. They are friendly, professional and always quick to assist and answer all my questions. They made the process smooth and easy, especially Katie who has gone above and beyond to assist me and meet the deadline I wanted. She is fantastic and really dedicated, without her it would have not been possible. Really appreciate the great support.

Sabah Β· 23 March 2026

Agent replied Β· 13 April 2026

Thankyou for your lovely review Sabah, we appreciate your comments! Shannon - Branch Manager

5/5

Google

I had the pleasure of having Hayley Mackridge from Highfield Road Blackpool taking me on the viewing of two properties. She was on time and had knowledge of both properties, I felt at ease, time to ask questions and most of all not rushed through the house, I've viewed houses and only had a 10 minute window to make a big decision. She has explained everything brilliantly to me, always on the other end of the phone to answer my calls. Thank you Hayley for going the extra mile for me Anna

Anna Β· 13 February 2026

Agent replied Β· 13 April 2026

Good Morning Anna, what a lovely review! Thank you so much, we look forward to continuing working with you. Shannon Branch Manager.

5/5

Google

I would like to express my sincere appreciation to Jennifer Hartley at Reeds Rains Blackpool for her excellent leadership, professionalism, and proactive approach in resolving the ongoing waste issue in the garden. Jennifer took ownership of the situation, communicated clearly with everyone involved, and worked efficiently to find a practical and lasting solution. What particularly impressed me was her willingness to take the initiative rather than simply allowing the issue to continue. Her responsiveness, positive attitude, and determination to get the matter resolved made a real difference. It is very reassuring to deal with someone who genuinely cares about maintaining the property properly and finding solutions that work for everyone involved. Excellent service from Jennifer and a great example of proactive property management. Highly recommended.

Ghassan Β· 15 August 2026

Agent replied Β· 22 August 2026

Hello Ghassan, Thankyou for your Kind Review. We are happy to hear you are pleased with the management. Reeds Rains Blackpool

5/5

Google

Emily was great in our property search and more than helpful, she was professional, polite and kept me informed, I would highly recommend using Reeds Rains Estates on Highfield Road.

Tracy Β· 22 June 2026

Agent replied Β· 22 August 2026

Thankyou so much for your kind review, it is greatly appreciated! Shannon - Branch Manager

5/5

Google

Great experience with Reeds Rains from start to finish. The whole process was smooth and well managed. Shannon and Hayley were both excellent, professional, friendly, and always quick to respond. They kept me updated throughout and made everything straightforward. Would definitely recommend πŸ‘

Gemma Β· 23 March 2026

Agent replied Β· 13 April 2026

What a lovely review Gemma we really appreciate your feedback! Shannon - Branch Manager.

5/5

Google

Great service and communication Shannon was very helpful recommended thank you 😊 …

DAVE Β· 20 August 2026

Agent replied Β· 22 August 2026

Thankyou for your review Dave, we really appreciate the feedback ο»ΏπŸ™‚ο»Ώ - Shannon Branch Manager. …

5/5

Google

I have had a purchase going through on a bungalow for around 11 months. No fault of mine OR Reeds Rains. But in the early days I had quite a bit of messing about to get the utilities on to view it properly and one of the young ladies in the office on highfield road was pretty useless. Then came Hayley Mackridge who has been amazing. Her emails have been consistent and professional and on the phone she is polite and friendly. She turned my experience around. She’s a gem. When I called in to finally get the keys for my new place she was busy with an elderly gentleman and I watched how patient she was with him and had pulled her chair round to his. Fabulous πŸ‘

Alexandra Β· 16 March 2026

Agent replied Β· 13 April 2026

Thankyou for your lovely review Alex! I will be sure to pass on your comments to Hayley. Shannon - Branch Manager.

5/5

Google

We’ve recently been given the opportunity to carry out works through this estate agency, and the process so far has been straightforward and professional. Shannon and Hayley have both been clear, organised, and easy to deal with from the outset. Communication has been good, expectations are clear, and everything has been handled properly. Looking forward to getting started and delivering the standard of work we’re known for. A solid, professional setup and a good working relationship ahead. Kevin KJ Elite Construction Ltd

Kev Β· 13 March 2026

Agent replied Β· 13 April 2026

Thankyou for your review Kevin. We really appreciate the feedback and look forward to working with you. Shannon Varey - Branch Manager.

5/5

Google

Spoke to Jennifer, yesterday, Reeds Rains, Blackpool. Proffesional, dedicated to her job, nothing is to much for her to handle. Could not ask for a better service!

Mike Β· 23 March 2026

Agent replied Β· 18 January 2024

Thankyou for your kind review! We hope to deal with you again in the future Kind Regards Nikki Lindsay Branch Manager

5/5

Google

Katie was excellent at our viewing, made the flat ready before our arrival and got back to us quickly with answers to our questions. Thank you 😊 …

Mark Β· 13 March 2026

Agent replied Β· 13 April 2026

Thankyou for your kind review Mark - Shannon Branch Manager

5/5

Google

Hayley Mackridge 56A,Highfield Road, Blackpool.fantastic sales person, she was very informative about the property, answered all our questions & We bought the house, because she was a person we could trust, Thank you Hayley.

John Β· 13 January 2026

Agent replied Β· 13 April 2026

Thankyou John for your lovely review!

5/5

Google

Thanks again Jennifer for your help yesterday re navigating the renters reform act. You're always on the ball on give pragmatic advice to what is likely to happen in the future. Your positive attitude is your best asset, it should pay dividends in the future. Till next time. Dave

David Β· 18 August 2026

Agent replied Β· 22 August 2026

Hello, Thankyou for your Review David! We appreciate your kind words ο»ΏπŸ™‚

4/5

Google

Katie was excellent throughout the entire process. She was friendly, professional, and very helpful, and her customer service really stood out. She was always willing to assist. …

Avin Β· 13 January 2026

Agent replied Β· 13 April 2026

Good Afternoon, thankyou for your review. I appreciate you taking the time to give feedback and will take this onboard. Shannon Varey - Branch Manager.

5/5

Google

We have carried out work for Reeds Rains for some time now and the experience has been excellent. The service has been professional and friendly throughout the Blackpool office. Gareth has been especially helpful, and we highly recommend them.

Primus Β· 2 October 2025

Agent replied Β· 31 December 2025

Thankyou for your review!

1/5

Google

Rented out a property with them and it was shoddy from start to finish. Inspections were half arsed, communication was poor, the tenant check out process was basically just left for myself to deal with. The boiler needed work and it took them two months (and several follow up emails from me) for them to say the company hadn't responded. In the end, I sorted it myself. Not sure what I paid for every month but it wasn't the full management service like I expected edit: as you can see from their reply, they don't even have any of this on record - just proves my point about how disorganised they are. I am with a different rental company now thank goodness

Hannah Β· 31 January 2024

Agent replied Β· 6 February 2024

Good Morning Hannah, I am sorry you have had to write this review, however i can't find anything on our systems to do with the above. If you would like to call me on 01253 408444 i can discuss the matter with you further. Kind Regards Nicola Branch Manager

5/5

Google

I would just like to take the time to say to Hayley mackridge thank you so much for all your help and advice and all the information you gave me my partner it was really much appreciated so thank you for all your help

Vicky Β· 22 July 2026

Agent replied Β· 22 August 2026

Thankyou so much for your review! It is great to receive positive feedback! Shannon - Branch Manager.

5/5

Google

Jennifer was amazing through the whole process, she helped us find our perfect home. Thankyou Jennifer, could not recommend enough!!

Janet Β· 13 January 2026

Agent replied Β· 13 April 2026

Thankyou Janet for your lovely review, we look forward to working with you again. Shannon - Branch Manager.

5/5

Google

Couldn’t be happier with Reeds Rains. The team Jennifer, katie, Shannon and Dianne were lovely and really helpful throughout! thank you so much for being so lovely and helpful :)

Paige Β· 2 October 2025

Agent replied Β· 31 December 2025

Thankyou Paige for your kind review!

5/5

Google

Highly recommended estate agency. We have always had a good experience dealing with Emily. She understands Blackpool’s property market very well. She is full of energy and always goes an extra mile to assist us with our property purchases. Ghufran

PYL Β· 22 July 2026

Agent replied Β· 22 August 2026

Thankyou so much for your review! Shannon - Branch Manager

5/5

Google

Katie was so helpful we are now happy in our property. Able to relax for Christmas as a family.

Cassie Β· 24 December 2025

Agent replied Β· 31 December 2025

Thankyou so much for your kind review. Have a lovely Christmas and a happy new year.

5/5

Google

Jennifer has been absolutely incredible with us, she understood that we were very nervous and asked a lot of questions, with which she responded quickly and answered everything kindly this was a already stressful situation but was made easier due to this, thank you they made it much easier after we had bad experiences with estate agents before but these lot made it better thank you

Kaiden Β· 14 July 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Reeds Rains, Blackpool

How many reviews does Reeds Rains, Blackpool have?

Reeds's Blackpool office has 257 reviews across two platforms: 248 on Google, 9 on Yell (across the whole business).

What is Reeds Rains, Blackpool's rating?

Reeds Rains, Blackpool is rated 4.3 out of 5 across all 257 reviews, and 4.4 out of 5 on Google from 248 reviews.

Where is Reeds's Blackpool office?

Reeds Rains, Blackpool, 56a Highfield Road, Blackpool, Lancashire, FY4 2JA.

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