Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
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5/5
GoogleI cannot recommend Hayley Mackridge at Reeds Rains highly enough. From start to finish she has been incredibly professional, supportive, helpful and thoroughly committed throughout the entire process of selling my flat.
Hayley kept me fully informed every step of the way with excellent communication and an outstanding work ethic. Nothing was ever too much trouble, and she went above and beyond not only with the sale itself, but also helping and supporting matters relating to the lease and tenancy agreement.
She is genuinely one of the most personable, approachable and hardworking person I have dealt with, and her dedication and care really made a stressful process so much easier. An absolute credit to Reeds Rains. Thank you Hayley!
Lisa Β· 22 June 2026
Agent replied Β· 22 August 2026
What an amazing review Lisa! Thankyou so much! Shannon - Branch Manager.
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5/5
GoogleEmily was fantastic throughout our house search. She was always quick to respond to any questions or inquiries and kept us informed every step of the way. Finding a house can be stressful, but Emily made the whole process much smoother with her friendly and professional approach. She listened to what we were looking for and helped us find a home that was a great fit. We really appreciated her support and would highly recommend her to anyone looking for an estate agent.
Alf Β· 22 June 2026
Agent replied Β· 22 August 2026
What an amazing review! Thankyou so much - Shannon Branch Manager
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5/5
GoogleThe girls at Reeds Raine were great especially Shannon and Hayley.
Only had my property on the market in September 2025 now February 2026 and have had an offer and sale on it which I hope goes through ok !
20 out of 10 to Reeds Raine on Highfield Rd Blackpool and I will Highly Recommend them to Family and Friends etc.
Well done !!!!
SHANNON , EMILY JENNIFER AND HAYLEY ARW A CREDIT TO THE COMPANY !
Beverly Β· 22 June 2026
Agent replied Β· 13 April 2026
Thankyou Beverly for your kind review, we will ensure a smooth completion on your property. Kind Regards Shannon Branch Manager.
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5/5
GoogleI joined Reed Rains a couple of months ago and have had fantastic service from both Katie and Jennifer. They are friendly, professional and always quick to assist and answer all my questions. They made the process smooth and easy, especially Katie who has gone above and beyond to assist me and meet the deadline I wanted. She is fantastic and really dedicated, without her it would have not been possible. Really appreciate the great support.
Sabah Β· 23 March 2026
Agent replied Β· 13 April 2026
Thankyou for your lovely review Sabah, we appreciate your comments! Shannon - Branch Manager
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5/5
GoogleI had the pleasure of having Hayley Mackridge from Highfield Road Blackpool taking me on the viewing of two properties. She was on time and had knowledge of both properties, I felt at ease, time to ask questions and most of all not rushed through the house, I've viewed houses and only had a 10 minute window to make a big decision. She has explained everything brilliantly to me, always on the other end of the phone to answer my calls. Thank you Hayley for going the extra mile for me
Anna
Anna Β· 13 February 2026
Agent replied Β· 13 April 2026
Good Morning Anna, what a lovely review! Thank you so much, we look forward to continuing working with you. Shannon Branch Manager.
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5/5
GoogleI would like to express my sincere appreciation to Jennifer Hartley at Reeds Rains Blackpool for her excellent leadership, professionalism, and proactive approach in resolving the ongoing waste issue in the garden.
Jennifer took ownership of the situation, communicated clearly with everyone involved, and worked efficiently to find a practical and lasting solution. What particularly impressed me was her willingness to take the initiative rather than simply allowing the issue to continue.
Her responsiveness, positive attitude, and determination to get the matter resolved made a real difference. It is very reassuring to deal with someone who genuinely cares about maintaining the property properly and finding solutions that work for everyone involved.
Excellent service from Jennifer and a great example of proactive property management. Highly recommended.
Ghassan Β· 15 August 2026
Agent replied Β· 22 August 2026
Hello Ghassan, Thankyou for your Kind Review.
We are happy to hear you are pleased with the management.
Reeds Rains Blackpool
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5/5
GoogleEmily was great in our property search and more than helpful, she was professional, polite and kept me informed, I would highly recommend using Reeds Rains Estates on Highfield Road.
Tracy Β· 22 June 2026
Agent replied Β· 22 August 2026
Thankyou so much for your kind review, it is greatly appreciated! Shannon - Branch Manager
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5/5
GoogleGreat experience with Reeds Rains from start to finish. The whole process was smooth and well managed.
Shannon and Hayley were both excellent, professional, friendly, and always quick to respond. They kept me updated throughout and made everything straightforward.
Would definitely recommend π
Gemma Β· 23 March 2026
Agent replied Β· 13 April 2026
What a lovely review Gemma we really appreciate your feedback! Shannon - Branch Manager.
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5/5
GoogleGreat service and communication Shannon was very helpful recommended thank you π β¦
DAVE Β· 20 August 2026
Agent replied Β· 22 August 2026
Thankyou for your review Dave, we really appreciate the feedback ο»Ώπο»Ώ - Shannon Branch Manager. β¦
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5/5
GoogleI have had a purchase going through on a bungalow for around 11 months. No fault of mine OR Reeds Rains. But in the early days I had quite a bit of messing about to get the utilities on to view it properly and one of the young ladies in the office on highfield road was pretty useless.
Then came Hayley Mackridge who has been amazing. Her emails have been consistent and professional and on the phone she is polite and friendly. She turned my experience around. Sheβs a gem.
When I called in to finally get the keys for my new place she was busy with an elderly gentleman and I watched how patient she was with him and had pulled her chair round to his. Fabulous π
Alexandra Β· 16 March 2026
Agent replied Β· 13 April 2026
Thankyou for your lovely review Alex! I will be sure to pass on your comments to Hayley. Shannon - Branch Manager.
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5/5
GoogleWeβve recently been given the opportunity to carry out works through this estate agency, and the process so far has been straightforward and professional.
Shannon and Hayley have both been clear, organised, and easy to deal with from the outset. Communication has been good, expectations are clear, and everything has been handled properly.
Looking forward to getting started and delivering the standard of work weβre known for. A solid, professional setup and a good working relationship ahead.
Kevin
KJ Elite Construction Ltd
Kev Β· 13 March 2026
Agent replied Β· 13 April 2026
Thankyou for your review Kevin. We really appreciate the feedback and look forward to working with you. Shannon Varey - Branch Manager.
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5/5
GoogleSpoke to Jennifer, yesterday, Reeds Rains, Blackpool. Proffesional, dedicated to her job, nothing is to much for her to handle. Could not ask for a better service!
Mike Β· 23 March 2026
Agent replied Β· 18 January 2024
Thankyou for your kind review!
We hope to deal with you again in the future
Kind Regards
Nikki Lindsay
Branch Manager
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5/5
GoogleKatie was excellent at our viewing, made the flat ready before our arrival and got back to us quickly with answers to our questions.
Thank you π β¦
Mark Β· 13 March 2026
Agent replied Β· 13 April 2026
Thankyou for your kind review Mark - Shannon Branch Manager
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5/5
GoogleHayley Mackridge 56A,Highfield Road, Blackpool.fantastic sales person, she was very informative about the property, answered all our questions & We bought the house, because she was a person we could trust, Thank you Hayley.
John Β· 13 January 2026
Agent replied Β· 13 April 2026
Thankyou John for your lovely review!
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5/5
GoogleThanks again Jennifer for your help yesterday re navigating the renters reform act. You're always on the ball on give pragmatic advice to what is likely to happen in the future. Your positive attitude is your best asset, it should pay dividends in the future. Till next time. Dave
David Β· 18 August 2026
Agent replied Β· 22 August 2026
Hello,
Thankyou for your Review David!
We appreciate your kind words ο»Ώπ
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4/5
GoogleKatie was excellent throughout the entire process. She was friendly, professional, and very helpful, and her customer service really stood out. She was always willing to assist. β¦
Avin Β· 13 January 2026
Agent replied Β· 13 April 2026
Good Afternoon, thankyou for your review. I appreciate you taking the time to give feedback and will take this onboard. Shannon Varey - Branch Manager.
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5/5
GoogleWe have carried out work for Reeds Rains for some time now and the experience has been excellent. The service has been professional and friendly throughout the Blackpool office. Gareth has been especially helpful, and we highly recommend them.
Primus Β· 2 October 2025
Agent replied Β· 31 December 2025
Thankyou for your review!
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1/5
GoogleRented out a property with them and it was shoddy from start to finish. Inspections were half arsed, communication was poor, the tenant check out process was basically just left for myself to deal with. The boiler needed work and it took them two months (and several follow up emails from me) for them to say the company hadn't responded. In the end, I sorted it myself. Not sure what I paid for every month but it wasn't the full management service like I expected
edit: as you can see from their reply, they don't even have any of this on record - just proves my point about how disorganised they are. I am with a different rental company now thank goodness
Hannah Β· 31 January 2024
Agent replied Β· 6 February 2024
Good Morning Hannah,
I am sorry you have had to write this review, however i can't find anything on our systems to do with the above.
If you would like to call me on 01253 408444 i can discuss the matter with you further.
Kind Regards
Nicola
Branch Manager
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5/5
GoogleI would just like to take the time to say
to Hayley mackridge
thank you so much for all your help and advice and all the information you gave me my partner
it was really much appreciated
so thank you for all your help
Vicky Β· 22 July 2026
Agent replied Β· 22 August 2026
Thankyou so much for your review! It is great to receive positive feedback! Shannon - Branch Manager.
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5/5
GoogleJennifer was amazing through the whole process, she helped us find our perfect home. Thankyou Jennifer, could not recommend enough!!
Janet Β· 13 January 2026
Agent replied Β· 13 April 2026
Thankyou Janet for your lovely review, we look forward to working with you again.
Shannon - Branch Manager.
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5/5
GoogleCouldnβt be happier with Reeds Rains. The team Jennifer, katie, Shannon and Dianne were lovely and really helpful throughout! thank you so much for being so lovely and helpful :)
Paige Β· 2 October 2025
Agent replied Β· 31 December 2025
Thankyou Paige for your kind review!
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5/5
GoogleHighly recommended estate agency. We have always had a good experience dealing with Emily. She understands Blackpoolβs property market very well. She is full of energy and always goes an extra mile to assist us with our property purchases. Ghufran
PYL Β· 22 July 2026
Agent replied Β· 22 August 2026
Thankyou so much for your review! Shannon - Branch Manager
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5/5
GoogleKatie was so helpful we are now happy in our property. Able to relax for Christmas as a family.
Cassie Β· 24 December 2025
Agent replied Β· 31 December 2025
Thankyou so much for your kind review. Have a lovely Christmas and a happy new year.
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5/5
GoogleJennifer has been absolutely incredible with us, she understood that we were very nervous and asked a lot of questions, with which she responded quickly and answered everything kindly this was a already stressful situation but was made easier due to this, thank you they made it much easier after we had bad experiences with estate agents before but these lot made it better thank you
Kaiden Β· 14 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.