Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI went into the Farrel Heyworth estate agency in Clevelys. I must say I was not very impressed with their customer service. I wanted to try and ask their advice. The man on duty in the front office I felt was quite rude. He insisted on …
Graham · 23 September 2025
Agent replied · 23 May 2026
Thank you for your feedback. When registering applicants to receive property details, we do require some basic information such as a name and address. This was explained clearly at the time as part of our standard process. … More
★★★★★ 1/5
Googleawful awful company, let out properties in awful condition, allowed me to move into a mouldy damp property with multiple leaks and even blood on the bathroom walls, with a 3m old baby!!!! leaks through electrics ruined my childs bed no …
Meg · 6 November 2025
Agent replied · 20 March 2026
Thank you for your feedback. We’re sorry to hear that you’ve been unhappy with your experience and understand how frustrating maintenance issues can be. … More
★★★★★ 5/5
GoogleTaleah, at the Cleveleys branch, was absolutely fantastic and arranged a viewing for us.
Also, a big thank you to Sarah for showing us around the property. She was fantastic. A wonderful team!
Lauren · 22 June 2024
Agent replied · 21 June 2024
Thank you for sharing your positive experience! We're delighted to hear that Taleah and Sarah provided excellent service during your property viewing. We'll ensure to pass along your appreciation to both of them. If you have any more … More
★★★★★ 5/5
GoogleI had my offer accepted on a house back in May 2025 and throughout the whole process I have been in contact with a lovely lady called Alison Whiteside. I cannot recommend her enough and I am grateful for all the support she has provided …
Tommy · 23 September 2025
Agent replied · 23 May 2026
Thank you for your wonderful review and recommendation. We’re so pleased to hear that Alison provided such supportive guidance throughout your purchase and made the process feel more comfortable for you as a first-time buyer. … More
★★★★★ 5/5
GoogleWe have been super impressed by the pro-active way that Farrell Heyworth's team have dealt with the marketing of our property. In particular, Vicki, who did the appraisal, fully explained the process and options available and conducted the appointment in such a way as to give us full confidence that the sale will be in good hands.
Chris · 23 May 2025
Agent replied · 23 May 2026
Thank you for your fantastic feedback. We’re so pleased to hear that you’ve been impressed with the proactive approach taken by our team. Vicki’s professionalism and clear communication are exactly what we strive for, and we’re glad she was … More
★★★★★ 5/5
GoogleKatie was amazing, so professional and helpful, we really felt like we had our own personal advisor, could not recommend enough would definitely use Farrell Heyworth again and especially thanks to Katie.
Selina · 22 June 2024
Agent replied · 21 June 2024
Thank you for your wonderful feedback! We're thrilled to hear that Katie provided such a professional and helpful service, making you feel like you had your own personal advisor. We truly appreciate your recommendation and look forward to … More
★★★★★ 5/5
GoogleFrom first meeting Vicki, she went through every step of the process in great detail, but in a way that was easy to understand, and soon gave us the confidence that the Company had a very good strategy for selling properties. She was also …
Lynda · 23 September 2025
Agent replied · 23 May 2026
Thank you for your lovely review. We’re so pleased to hear that Vicki took the time to explain every step of the process clearly and gave you confidence in our approach to selling properties. … More
★★★★★ 5/5
GoogleAlison Whiteside has handled a sale of a property for myself and my siblings. She has been extremely helpful and proactive in getting the sale moving. I would highly recommend her services.
Kerry · 20 January 2026
Agent replied · 20 March 2026
Thank you for your kind review. We’re pleased to hear that the sale was handled so proactively and that you felt well supported throughout the process. … More
★★★★★ 5/5
GoogleI recently put 2 properties up for sale and both properties were sold (subject to contract) within a week
and Lauren who is handling the sales as gone "above and beyond" keeping me upto …
Adrian · 23 December 2025
Agent replied · 20 March 2026
Thank you for your fantastic review. We’re delighted to hear that both of your properties sold so quickly and that Lauren has provided such attentive, courteous and proactive support throughout. Keeping you fully updated on viewings and … More
★★★★★ 5/5
GoogleLauren Ford, has been fantastic, very helpful in every way, kept me up to date and always got back to me
Andrea · 15 April 2026
Agent replied · 22 April 2026
Thank you for sharing your experience.
It’s great to hear that you felt so well supported throughout the process. … More
★★★★★ 5/5
GoogleVicki is extremely friendly, professional, knowledgeable and is the perfect person to show you round. She puts 110% into helping you and answering all the questions you ask. Would HIGHLY recommend!
Samantha · 22 June 2024
Agent replied · 21 March 2024
Thank you for your kind words regarding Vicki's excellent service! We're thrilled to hear that she provided you with a friendly, professional, and knowledgeable experience. Your recommendation is highly appreciated. If there's anything else … More
★★★★★ 5/5
GoogleWe are both in our early seventies and we found everyone we dealt with, especially Scarlett and James, to be very informative, patient and pleasant. A pleasure to deal with.
Leonard · 22 June 2024
Agent replied · 21 March 2024
Thank you for your kind words. We're delighted to hear that Scarlett, James, and the rest of our team provided you with informative, patient, and pleasant service. It's always our goal to make the experience as positive as possible, … More
★★★★★ 5/5
GoogleWhen i approached Farrell Heyworth to sell my home, I was very taken with the enthusiasm that i was shown. I spoke to "Vicki" and her enthusiasm for my home and knowledge about the markets that would be targetted shone through. Vicki was …
Michael · 22 August 2023
Agent replied · 24 June 2023
Thank you for sharing your experience with Farrell Heyworth and specifically mentioning Vicki. We appreciate your kind words about her enthusiasm for your home and her knowledge of the target markets. It's great to hear that Vicki was able … More
★★★★★ 5/5
GoogleI dealt with Tilly @ Cleveleys office. She is a thorough professional sales person who knows what she does and always set realistic expectations for either a buyer or a seller. I m in the process of buying property through them and until …
Shahzad · 22 August 2023
Agent replied · 26 August 2023
Thank you for taking the time to share your experience with us. We're delighted to hear that Tilly at our Cleveleys office has provided you with excellent service during your property buying journey. We greatly appreciate your … More
★★★★★ 5/5
GoogleWe can't thankyou enough Katie for pulling the stops out to arrange the early viewing of the property we are about to purchase. You are very polite, professional and have been able to answer any questions we have raised with a minimum …
Kim · 23 September 2025
Agent replied · 23 May 2026
Thank you, Kim and George, for your lovely feedback! We’re so pleased to hear that Katie has been able to assist you so effectively and has made the process of purchasing your property smoother. It’s great to know that you feel supported … More
★★★★★ 1/5
GoogleWorst company ever!
Me and my partner have been trying to book a viewing with them for 2 days, called countless times and were left with no response. On the day of viewing that we did get eventually (after reaching the sales team who's booked us in!) we had to chase the agent up (and I am not kidding, we called 10 times at least) trying to get the details and a viewing address as it was never sent to us beforehand like promised! Regardless of that I did manage to find out missing information just to hear from the landlord directly (bear in mind we were told it will be a current tenant showing us around) that they do not accept pets, even after we SPECIFICALLY asked that question on the phone to the letting agent beforehand and were told that pets are fine! Otherwise we would have never proceeded with the viewing in the first place!!!
Absolute joke, do not bother doing business with them if you value your time.
Natalie · 27 April 2024
Agent replied · 24 October 2024
Thank you for sharing your feedback, we sincerely apologise for any difficulties you encountered in reaching us. Due to the high demand for rental properties and the volume of inquiries we receive, we may not always be able to respond to every query as promptly as we would like. However, please rest assured that we are continuously working to improve our communication channels to ensure that all inquiries are addressed in a timely manner.
Regarding the issue with pets, we understand the importance of providing accurate information to our prospective tenants. However, the decision to accept pets is entirely at the discretion of the landlord. We aim to be transparent about such policies from the outset to avoid any misunderstandings.
We value your feedback and take your comments seriously. We would be keen to continue to assist you in finding the right rental property.
Once again, we apologise for any inconvenience caused, and we appreciate your understanding.
Best regards,
Jeremy Collins Director Farrell Heyworth
★★★★★ 5/5
GoogleGreat marketing advisor Taleah so knowledgeable and professional in her work ,highly recommend her and Farrell and Hayworth cleveleys branch 👍👍 …
Glen · 22 March 2026
Agent replied · 22 April 2026
Thank you for your kind words. We’re really pleased to hear that you had such a positive experience with our Cleveleys branch.
Taleah Taylor will be delighted to see your feedback. Her knowledge and … More
★★★★★ 5/5
GoogleI just want to say what a pleasure it was to deal with Katie Garnett from Farrell Heyworth, when I recently bought a bungalow. Katie was brilliant at keeping in contact, always bright and bubbly, and indeed even sacrificed her lunch hour, …
Peter · 22 August 2023
Agent replied · 24 June 2023
Thank you for your kind words and positive feedback about your experience with Katie Garnett at Farrell Heyworth. We're thrilled to hear that Katie provided you with excellent service and made your buying process a pleasure. … More
★★★★★ 5/5
GoogleWe where visited today by Taleah Taylor from Farrell Heyworth Estate Agents who where giving us a valuation on our property prior to possibley selling.
After all the house moves we have had, we found her to be the most professional …
Susan · 23 September 2025
Agent replied · 23 May 2026
Thank you for your wonderful review. We’re so pleased to hear that Taleah provided such a professional, helpful and honest service during your valuation appointment. … More
★★★★★ 5/5
GoogleI have been dealing with Lauren Ford,
Very proactive Fast sharp response’s …
Kale · 23 May 2026
Agent replied · 16 May 2026
Thank you for your recommendation and for sharing your experience.
It’s great to hear that Lauren Ford has been so proactive and responsive while supporting you. Fast, clear communication and a sharp approach are qualities we … More
★★★★★ 5/5
GoogleThe staff, especially Ryan was very professional and always responding to emails, returning calls on a timely manner. Our purchase was taking a lot longer than hoped due to lender's fault; but Ryan and team managed to keep the vendor to …
Aliz · 22 August 2023
Agent replied
We're thrilled to hear about your positive experience with our team, especially Ryan! We're glad that Ryan was able to provide you with excellent support throughout your purchase journey and help you navigate through any challenges. We're … More
★★★★★ 5/5
GoogleMet the lovely Katie who showed us around the apartment which we later bought. Cannot recommend this company highly enough - they are just wonderful. Certainly helps sending an agent who is professional, efficient and caring of the needs of …
Lynda · 23 September 2025
Agent replied · 23 May 2026
Thank you so much for your kind words! We’re delighted to hear that Katie was able to provide you with such a positive experience during your property viewing and throughout your purchase. It’s wonderful that Katie will be your main contact … More
★★★★★ 5/5
GoogleCan’t thank Katie enough for the way she was with us through the sale of our house, she is really easy to deal with always goes out of her way to help and take the load off an an all round amazing lovely person
Yvette · 22 June 2023
Agent replied · 24 June 2023
Thank you for sharing your positive experience with Katie during the sale of your house. It's wonderful to hear that she provided exceptional service and went above and beyond to assist you throughout the process. Your kind words about her … More
★★★★★ 5/5
GoogleFarrell Heyworth Cleveleys were fantastic throughout the whole process of selling the house. I mostly dealt with Katie who was always friendly, professional, patient and very helpful.
Jack · 22 June 2024
Agent replied · 21 June 2024
Thank you for your kind words. We're delighted to hear that your experience with Farrell Heyworth Cleveleys was fantastic throughout the entire process of selling your house. It's great to know that Katie was friendly, professional, … More
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