Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhole team were great but a special mention to Anne who worked really hard to keep our chain going. She succeeded and we are happy in our new home thanks to Farrell Heyworth Cleveleys.
Martin · 22 June 2023
Agent replied · 24 June 2023
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. … More
★★★★★ 5/5
GoogleAll FH Cleveleys staff have been brilliant. From initial contact through to the valuation has been seamless.
Had Taleah come round to do my property appraisal, she was punctual which for me …
Stephen · 29 August 2025
Agent replied · 23 May 2026
Thank you for such a thoughtful and detailed review. We’re delighted to hear that your experience with our Cleveleys team has been so positive, and that the journey from initial contact to valuation felt seamless. … More
★★★★★ 1/5
GoogleWhilst in the end we sold our house, i absolutely wish we had gone through another estate agent, as i am not really sire what we paid them for…. …
Jem · 23 September 2025
Agent replied · 8 January 2025
Thank you for your feedback. We’re sorry to hear that your experience with Farrell Heyworth did not meet your expectations. We always strive to provide a professional service, and your comments are important for us to improve. … More
★★★★★ 1/5
GoogleThe most rude, arrogant and patronising people I have ever come across. AVOID THIS ESTATE AGENT. Don’t deserve one star even
Suzanne · 10 December 2025
Agent replied · 31 December 2025
Thank you for your feedback. We’re very sorry to read this and would like the opportunity to understand what has led to your experience, as this is not the standard of service we expect or accept. … More
★★★★★ 5/5
GoogleI couldn’t be more pleased with the results of our house sale.
Form start to finish we received an excellent level of service and support from the team. …
Paul · 23 September 2025
Agent replied · 23 May 2026
Thank you so much for your kind review! We’re thrilled to hear that you had a great experience throughout the sale of your property. It’s fantastic to know that Lauren Ford provided such excellent service and support, ensuring all your … More
★★★★★ 5/5
GoogleMy wife and i cant thank Nick enough for his help and support with our house purchase. He helped it to be as smooth as possible and made the process easy to understand. Being able to speak to him face to face on zoom really helped to …
Jasper · 22 August 2021
Agent replied · 24 June 2023
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted … More
★★★★★ 5/5
GoogleMy wife spoke to Tilly yesterday regarding bungalows for sale in the area, and found her very helpful and gave some sound advice. We are now on their mailing list. Thank you.
Derek · 22 June 2023
Agent replied · 24 June 2023
Thank you for sharing your positive experience with Tilly. We're glad to hear that she was helpful and provided sound advice regarding the bungalows for sale in the area. It's great to know that you are now on our mailing list, ensuring you … More
★★★★★ 5/5
GoogleSold my house back in Oct 22, Fantastic service kept me up to date each stage of the way, I want to thank Katie and Sarah for all there work and help
Harley · 22 June 2023
Agent replied · 22 June 2026
Thank you for your kind words about our service! We are thrilled to hear that you had a fantastic experience with us and that we were able to keep you up to date throughout the process. Your appreciation for Katie and Sarah's hard work and … More
★★★★★ 1/5
GooglePut a sign on my house when I’ve not even signed with them and when I can finally get them on the phone they give non answers about when it’ll come down and it’s been up nearly a month now
Oliver · 23 May 2025
Agent replied · 23 May 2026
Thank you for your feedback. The property owners initially engaged our services to sell their home, but we understand that they later decided to withdraw. We have been in communication with them, and the signage is in the process of being … More
★★★★★ 5/5
GoogleWent with farrell heyworth to sell our house and after 2 months of little interest I asked them to look into why. We reduced the price a little and within 3 days we had an offer and multiple viewings booked in. Cannot thank Katie enough for …
Kat · 22 August 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to … More
★★★★★ 5/5
GoogleExcellent customer service from Lauren 👍🏼 …
Heather · 25 March 2026
Agent replied · 22 April 2026
We’re really pleased to hear you received such great service, and it’s lovely to know Lauren made a positive impression. Feedback like this reflects the level of care we aim to provide across the team. Thank you for taking the time to share … More
★★★★★ 5/5
GoogleI have dealt with FH on a find tenant only basis and always dealt with Sarah Mayson. I have always been happy with the tenants they have secured for me and Sarah goes the extra mile with communication and paperwork. Nothing has been to much …
Michael · 22 August 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. I am so pleased Sarah and our Cleveleys team were able to provide you with a great service when letting your property. We know how important communication is to landlords and our lettings … More
★★★★★ 5/5
GoogleWent with farrell heyworth to sell our house and after 2 months of little interest I asked them to look into why. We reduced the price a little and within 3 days we had an offer and multiple viewings booked in. Cannot thank Katie enough for …
Katherine · 27 April 2021
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that you have been fully by Katie, Steven and our blackpool team. I'm delighted to hear that the team have re-evaluated your sales marketing to give your property the boost it needed to find the right buyer.
It sounds like the team have gone out of their way to achieved a fantastic outcome for you. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleGreat Company to deal with - made me feel comfortable throughout the transaction. Viewing staff were helpful during our viewings - and calls to their office were dealt with thoroughly and without delay. Totally Satisfied.
Barrie · 22 June 2025
Agent replied · 26 August 2024
Thank you for your wonderful feedback! We're thrilled to hear that you felt comfortable throughout the transaction and that our viewing staff and office team were helpful and efficient. Your satisfaction is our top priority, and we … More
★★★★★ 5/5
GoogleMany thanks Emma Tyson and Adam Graham for your excellent work and keeping me in loop with the updates and being responsive to all my calls and emails. I would be glad to recommend 'Farrell Heyworth' agency and will save your details for any further purchases.
Kishore · 22 June 2021
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to … More
★★★★★ 5/5
GoogleSold my house back in Oct 22, Fantastic service kept me up to date each stage of the way, I want to thank Katie and Sarah for all there work and help
Tyurru · 10 February 2023
Agent replied
Thank you for your kind words about our service! We are thrilled to hear that you had a fantastic experience with us and that we were able to keep you up to date throughout the process. Your appreciation for Katie and Sarah's hard work and help is greatly valued and we are glad that they were able to provide you with the support you needed. We take pride in delivering exceptional customer service and it's rewarding to know that we have succeeded in doing so for you. Thank you for choosing us and we wish you all the best in your next venture.
Kind regards,
Jeremy Collins - Director
★★★★★ 5/5
GoogleFriendly, informative and professional
Ps. always responds to emails promptly ( Lauren) which is important.
Malcolm · 20 December 2025
Agent replied · 20 March 2026
Thank you for your kind review. We’re really pleased to hear that you found our service friendly, informative and professional, and that Lauren’s prompt communication made such a positive difference. We’ll be sure to pass on your feedback … More
★★★★★ 5/5
GoogleWhole team were great but a special mention to Anne who worked really hard to keep our chain going. She succeeded and we are happy in our new home thanks to Farrell Heyworth Cleveleys.
Martin · 12 November 2022
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team.
We wish you all the best in your new home,
Jeremy Collins - Director
★★★★★ 5/5
GoogleWe have used Nick for mortgage advice for the purchase of our new home. Right from the very first phone call Nick has been nothing but professional, responsive and patient! He gave us great advice, found the perfect mortgage to suit our …
Jemma · 22 August 2021
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser, Nick. It sounds like he's really gone out of his way to help you at a difficult time! … More
★★★★★ 5/5
GoogleSarah Mason is a credit to Farrell Heyworth Cleveleys. She has helped us with letting our flats over the last couple of years. Her knowledge of the industry and local area is excellent. She instils a confidence in us, as relative new …
Martin · 22 August 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to provide you with a great service when letting your property. We know how important speed is to landlords and our lettings team … More
★★★★★ 5/5
GoogleWe have just purchased a property through Farrell and Heyworth. There were a couple of issues with the survey and I began dealing with Sarah Days (Branch Manager at Cleveleys) Wow! What an asset she is to the company. She was extremely …
Derren · 22 August 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to … More
★★★★★ 5/5
GoogleI had the pleasure of dealing with Katie Garnett and what can I say she was wonderful to talk to, always polite and well spoken and nothing was too much, she was very helpful with sending properties that may be of interest. Would definitely recommend this company! Professional through and through- thankyou for all your help and time
Katie · 22 June 2024
Agent replied · 21 June 2024
Thank you for sharing your positive experience with Katie Garnett and our company! We're delighted to hear that Katie provided you with wonderful service, demonstrating professionalism and attentiveness throughout your interactions. Your … More
★★★★★ 5/5
GoogleCouldn't recommend Nick Gregson highly enough. He made the whole mortgage process as easy as it could be and kept us promptly informed at every stage. He explained everything really clearly and there were no hidden costs at any stage. He …
Carolyn · 22 August 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted … More
★★★★★ 5/5
GoogleI contacted Farrell Heyworth as a first time buyer looking for mortgage advice and finding the right one for me. After being recommended by family, Nick Gregson was extremely helpful in the entire process from start to finish. Nick was very …
Lewis · 22 August 2021
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted … More
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