Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKatie Garnett was absolutely amazing throughout the whole process. Very supportive, always on hand to answer questions and give reassurance. Always went above and beyond, as we had some delays completing, in making sure everyone was kept updated and the sale went through. Thanks for all your support Katie really appreciated.
Chris · 22 June 2024
Agent replied · 21 June 2024
Thank you for your glowing feedback. We're delighted to hear that Katie Garnett provided exceptional support throughout the entire process. Her dedication to keeping everyone updated and ensuring the sale went through smoothly, despite some … More
★★★★★ 5/5
GoogleCouldn't have wished for a better experience or anymore help and support from Scarlett, Katie and the team and wouldn't hesitate to recommend there services
Paul · 22 June 2025
Agent replied · 26 August 2024
Thank you for taking the time to leave such fantastic feedback.
I'm delighted to hear that Scarlett, Katie and the rest of the team were able to … More
★★★★★ 5/5
GoogleVicki was fantastic from start to finish. She called within 5 minutes of me contacting FH and was so friendly and approachable - she seemed to go that extra mile prior to even meeting her. I knew absolutely nothing about valuations or the …
Ange · 3 October 2024
Agent replied · 21 June 2024
Thank you for sharing your experience with us! We're thrilled to hear that Vicki provided you with fantastic service and made you feel comfortable and informed throughout the valuation process. It's wonderful to know that her knowledge and … More
★★★★★ 5/5
GoogleLauren was amazing throughout, thank you
Carrie-Anne · 17 December 2025
Agent replied · 31 December 2025
Thank you for your kind feedback. We’re pleased to hear that Lauren provided such a positive experience and supported you so well throughout. Your thanks will be passed on to her and the team. … More
★★★★★ 5/5
GoogleVery informative staff, explained the whole selling process in easy to understand terms. The marketing methods gives potential buyers all the information they need plus useful local services. Would like to give a big thankyou to Taleah …
David · 23 April 2026
Agent replied · 22 April 2026
Thank you for your positive feedback. It’s great to hear that the team took the time to explain the selling process clearly and made everything easy to understand. … More
★★★★★ 5/5
GoogleThe Cleveleys branch has a warm welcome when you go into the branch. Katie understood what I wanted and was able to provide the property which suited my needs. Katie has been great in chasing the sale of the property, saving me as the …
Christopher · 22 August 2024
Agent replied · 21 March 2024
Thank you for your positive feedback. We're thrilled to hear that Katie and the Cleveleys branch provided you with excellent service and exceeded your expectations. Buying a home can indeed be a stressful process if not managed properly, … More
★★★★★ 5/5
GoogleBoth Lauren and Sarah have been a great help in our search for a forever home. Very informative and quick to reply to any queries, appointments were easily arranged and attended to promptly. Thank you both for your help, highly recommended.
Christina · 25 March 2026
Agent replied · 22 April 2026
It’s great to hear that your search for a new home has felt so well supported. Knowing that Lauren and Sarah were able to provide clear information, prompt replies and smoothly arranged appointments is exactly the experience we aim to … More
★★★★★ 5/5
GoogleAlison was absolutely fantastic at sorting out issues and getting a sale finalized for me! …
Nick · 29 August 2025
Agent replied · 23 May 2026
Thank you for your wonderful review. We’re so pleased to hear that Alison was able to turn a stressful situation into a smooth and successful sale, her dedication and calm, personable approach make such a difference during what can be a … More
★★★★★ 5/5
GoogleAlison Whiteside I don’t have words to say how amazing this lady has been her dedication to helping her clients goes above and beyond I feel like she has become a friend and I couldn’t recommend someone more highly
Tanya · 1 April 2026
Agent replied · 22 April 2026
Thank you for sharing such a lovely review. It’s wonderful to hear how well supported you’ve felt and that Alison Whiteside has made such a positive difference throughout your experience. Knowing that her dedication and care have helped … More
★★★★★ 5/5
GoogleHad a really lovely and positive experience with Katie. With buying our first house we didn’t know what to expect and Katie made it so much easier and relaxed! Katie was super quick and replying to emails and answered any questions we …
Mia · 22 August 2024
Agent replied · 30 September 2023
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Katie provided you with a lovely and positive home buying journey. Congratulations on purchasing your first house! … More
★★★★★ 5/5
GoogleSuch an amazing introduction. I was astounded by how fast everything was put in place. Vicki was very informative and enthusiastic, she is ultra efficient , just what is required to be a good Estate Agent, I am all set to go with in 4 hours.
Terence · 22 June 2024
Agent replied · 21 March 2024
Thank you for your glowing review and kind words about Vicki. We're thrilled to hear about your fantastic experience and the efficiency you encountered. If you ever have further questions or need assistance, please feel free to reach out. … More
★★★★★ 5/5
GoogleVery helpful, organised and professional. Thank you so much to Sarah for showing us around the property (twice!) and for getting back to us so quickly. Also a huge thank you to Katie Garnett for being so patient and keeping us updated throughout our buying process
Chrissy · 22 June 2024
Agent replied · 21 June 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that Sarah provided helpful and prompt assistance during your property viewings, and we're grateful for your kind words about Katie Garnett's … More
★★★★★ 5/5
GoogleWe used Farrell Heyworth to sell a property in cleveleys and they were so helpful and informative from the beginning. Tilly has been amazing so far in keeping us up to date with everything from booking viewings, offers and solicitors from …
Laura · 22 August 2024
Agent replied · 30 September 2023
Thank you for taking the time to share your experience with Farrell Heyworth. We're delighted to hear that Tilly and the team have been helpful and informative throughout your property sale journey. Providing honest and realistic advice is … More
★★★★★ 5/5
GoogleKatie, Ryan, Anne and Simon were fantastic!! They all guided us through the sale of our property from start to completion. Considering the property sold to the first viewer was unbelievable. We would highly recommend Farrell Heyworth for all your sale, buy and rental needs.
Mark · 22 June 2024
Agent replied
Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make letting your property as easy and successful as possible and that our proactive Cleveleys team have … More
★★★★★ 5/5
GoogleI highly recommend this agency. I was looking to buy in Thornton Cleverly and traveling 400mile each way to view. Farrell and Hepworth were so good at arranging multiple viewings on same day and friendly and professional(especially Tilly). …
Anna · 23 September 2024
Agent replied · 21 June 2024
Thank you for your thoughtful review. We're delighted to hear that your experience with Farrell Heyworth was positive, especially considering the distance you traveled for viewings. It's great to know that Tilly and our team were able to … More
★★★★★ 5/5
GoogleVicki Skellington
Came to explain all that Farrell Heywood would do to help us sell our property
We found her very helpful and friendly. …
Stephen · 23 June 2026
Agent replied · 18 June 2026
Thank you for taking the time to share your experience.
It’s great to hear that Vicki Skellington provided such a clear and supportive introduction to the selling process. Taking the time to explain what’s involved … More
★★★★★ 5/5
GoogleI have bought and sold three properties with Farrell and Heyworth at three different branches across the North West. The service from start to completion has been excellent. Communication is vital to clients, even more so in longer sales …
Elizabeth · 23 February 2026
Agent replied · 20 March 2026
Thank you for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that your experiences across multiple Farrell Heyworth branches have been so positive and that you’ve consistently received a high … More
★★★★★ 5/5
GoogleI've been dealing with Lauren Ford regarding some properties that would be suitable as a cash purchase. She's been very helpful and quick to reply.
Ethan · 17 June 2026
Agent replied · 18 June 2026
We’re really pleased to hear about your experience.
It’s great to know that Lauren Ford has been able to support you so efficiently, especially when looking at investment opportunities. Being helpful, responsive … More
★★★★★ 1/5
GoogleAwful Estate Agents.
Viewed a property with them, the mortgage advisor got lost with all our information, proceeded to request the same information over & over. He then got flustered with it, and decided to pass all the information over to another mortgage broker based at another branch (who has been helpful) Put an offer in of £65,000 on one of their repossessions, never heard back. Then saw that an offer was put on the same property online for '£63,000' (lower then ours) We lost another sale of a house, because it took them that long to pull their finger out, we lost a sale on a second house with another company.
We since emailed advising, we hadn't heard back regarding our offer - No response. It then took Simon, to enquire internally to get a response from them!!!
We then rang today, to view another property we had noticed on the same Street as one we just viewed. We saw a lady from Farrell Heyworth, asked politely asked if she was the agent doing viewings on the property (a property we would have probably gone a head and put an offer in on) got a rude response of 'No' - she was completely unprofessional, rude and unhelpful - believe her name was Bev or something a long those lines. I understand for security reasons they may possibly need to be booked in via the office but a little more of a helpful response would have been appreciated. Rang the office while she was still inside the property, to ask if they had any slots available as we'd come from out the area. Someone called Sam, who was quite helpful actually, advised someone from their office was actually there at the moment - and If i advised her that i'd spoken to Sam she should be happy to show me round quite quickly.
Shouting 'Excuse me' as she was coming out of the property - she completely ignored us. I am sorry but she 100% heard us and decided to be blatantly ignorant. I am now finding myself purposely avoiding properties advertised by this Agent. If i was the owner of one of these houses and found this to be how interested viewers were being treated, i'd be taking my property of them straight away.
The one star is for Sam being helpful on the phone, and Simon at a completely different branch taking over the mortgage case and being on the ball with it. (Thanks Sam & Simon) Otherwise 0 Stars would have been sufficient.
Hannah · 24 June 2020
Agent replied
Dear Hannah,
Thank you for your feedback. I am delighted that you found Sam and Simon to have been very helpful but I agree that your poor experience with one of our members of staff was unacceptable.
As you say, it is right and safe for all concerned that bookings for a viewing are done through the office but we could have been more accommodating once you had contacted us. We should have called our member of staff onsite once you had spoken to the office rather than expect you to introduce yourself. I have organised retraining to prevent this from happening again.
Kind Regards,
Chris Heyworth - Director
★★★★★ 5/5
GoogleOn behalf of my parents i would like to thank the South Shore team for selling their house. After being on the market with another agent for 6 months Wayne came and spoke to them about changing agents. He was so full of enthusiasm and extremely competent they decided to change. Within 2 weeks Wayne and his team agreed a sale which has today completed.
My parents are very grateful to everyone in the office and would recommend you to anyone.
Matty · 24 June 2020
Agent replied
Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to provide you with all the information and support you needed to feel fully informed. If we can be of any assistance please don't hesitate to get in touch.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleStephen Downing was extremely thorough and professional in his presentation. He was well prepared with comparable properties, and answered all our questions, putting our minds at ease. His level of expertise made us feel like we're in good hands! Highly recommend! Thank you Stephen!!
Big thank you also to Sarah Days who has been invaluable during the selling process. She has been amazingly helpful and pro active while streamlining what is usually a very stressful experience.
Both Stephen and Sarah are an absolute asset to Farrell Hayworth! Buyers and sellers, if you want results, you need to request these two go getters!!PositiveResponsiveness, Quality, Professionalism, Value
R · 22 June 2020
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. I am delighted to hear the Cleveley's team were so helpful throughout your sale. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleWorking with Taleah Taylor (Tilly) and the team has been an outstanding experience. From the very first interaction, they were attentive, organised, and genuinely committed to helping. Every question was answered clearly, each step …
Wayne · 23 March 2026
Agent replied · 22 April 2026
Thank you for such a lovely review. We’re delighted to hear that your experience felt smooth, stress‑free, and well supported from start to finish.
Taleah Taylor (Tilly) and the team will be really pleased to see your comments. … More
★★★★★ 5/5
GoogleExcellent estate agent. From first meeting withe valuation to selling my property and searching for new home. Everyone is invested to make moving less stressful. Professional and deal with any concerns. Katie Garnett my named contact has …
Julie · 23 February 2026
Agent replied · 20 March 2026
Thank you for such a thoughtful and detailed review.
It’s wonderful to hear that your experience, from valuation through to sale and … More
★★★★★ 5/5
GoogleI have been viewing several properties with this estate agent. I always find them very accommodating, professional, courteous and a pleasure to deal with. I would highly recommend this estate agent for buying or selling your property.
David · 27 February 2026
Agent replied · 20 March 2026
Thank you for your kind recommendation.
We’re really pleased to hear that your experience while viewing properties has … More
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