Trusted Agent profile · Blackpool

Entwistle Green Blackpool reviews

★★★★★ Good

533 reviews across 2 platforms

32-36 Topping Street, Blackpool, FY1 3AQ

Entwistle Green's office in Blackpool, at 32-36 Topping Street, is rated 3.5 out of 5 across 533 reviews on two platforms, including 267 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Entwistle Green won in 2026.

Google logo

4.6 / 5

267

Reviews on Google

This office

Trustpilot logo

266

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Blackpool office, from every platform, shown as written. First names only.

5/5

Google

We have recently been looking at properties and Jack (Blackpool/st Anne’s) couldn’t do enough for us! As first time lookers he made us feel so comfortable and aided us in finding our perfect home!! We couldn’t recommend him anymore and really do thank him for his kind service and all he has done to help us with the move. He went above and beyond!!

Michael · 14 June 2023

Agent replied · 13 June 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Sharnah and Rebecca have been extremely helpful throughout the whole process, buying my first property I was clueless but they have both offered advice when ever it's been needed even if it's not necessarily been there job role. I would definitely suggest entwistle green to anyone looking to purchase a property by far the best estate agents I spoke with.

Beth · 17 September 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Entwhistle Green offer's outstanding service and excellent value for money. Darren offered exceptional customer service, was always available with support and guidance. They actually sold our old house 3 times as 2 buyers pulled out due to COVID. All the staff in the office supported us, and as inexperienced seller and buyer, helped and guided us through every step in the process. We are very happy in our new home and can't recommend Entwistle Green enough, and although I don't intend on moving again, I would definitely use them again.PositiveResponsiveness, Quality, Professionalism

Marcus · 17 June 2021

Agent replied · 16 June 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

First I left a message on Rightmove…

First I left a message on Rightmove asking them not to call during the day and they promptly did. Then I've left them multiple messages asking them to email me about a house without my number and they can't be bothered responding. Useless!

Duncan · 4 October 2025

1/5

Trustpilot

Entwistle - Old Swan Branch

Old Swan Branch - As a company they are abhorent and make the process for first time buyers stressful and difficult. Rang up for several properties, no viewings offered as was supposedly under offer, took copious amounts of information, offered a paid package to search and offer first viewing options before properties come on the market. Bombarded me daily with sales pitches and mortgage advise deals emails and other nonsense. I have continued to block and report. Money hungry scammers.

Your · 23 May 2024

1/5

Trustpilot

I WILL NEVER USE THIS AGENT AGAIN

I WILL NEVER USE THIS AGENT AGAIN, so unprofessional and unorganised and the most rudest women who deals with deposits. I had lived in my little flat for nearly 13 years very happily only be told that the owner was wanting to sell, this isnt the issue, the issue is how i was managed by the Allerton Road branch and the rude and obnoxious the lady who deals with deposits. i spent many hours cleaning the apartment before leaving and had photographic evidence of this only to receive a report to the contrary saying it was dirty dusty and in a state of disrepair, i looked after this property whilst there and it was spotless when i left. I really want to make a complaint about the whole thing but i cant find an email address to contact.

David · 9 May 2024

5/5

Google

Property had just been put on the market up for rental. Contacted Jack Butterworth at EGS the same day. He showed us the property that evening. We found him to be very personable, efficient, with excellent communication skills. We will be moving into this property in the near future. Very pleased with the service from EGS. Mr P. and Mrs L. Walsh.

Peter · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

This letting agency is the worst

This letting agency is the worst, I was booked in for a viewing, when I got there nobody showed up, I spend over 30mins waiting and they still didn’t show up , I tried calling and they didn’t even pick to atleast explain to me why they didn’t show up , run from them guys !!!

Chika · 24 April 2025

5/5

Google

Fantastic service, Jack was very attentive with great communication. Couldn't be happier, thanks!

Jimmy · 17 June 2023

Agent replied · 16 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

How do they get anything done?

Dreadful. Told us that we had to be there in person to view properties when we're trying to move from another city and work full time so we can't go in person. Won't do virtual viewings or phone calls for us and won't accept offers without viewing the property first. Shambles. How do people move cities when they can't be at all accommodating for anyone else's needs? Embarrassing company and embarrassing policies. Totally unhelpful staff who just sigh down the phone at you. Makes moving so much more stressful when it's completely unnecessary. Just offer virtual viewings!Edit: made the long trip for a viewing. They didn't even bother to show up. This was after changing the time at the last minute and getting our booking wrong multiple times.

Anon · 14 April 2024

5/5

Trustpilot

Shannon is a lovley and very helpfull…

Shannon is a lovley and very helpfull person. I am very happy with the profesionalism and prompt agent. Pleased with the experience with her. Sorina Alexandra Neamtu

Neamtu · 5 July 2024

5/5

Trustpilot

Entwistle Green Maghull, excellent service

If you require a property in the Maghull area, go to Entwistle Green Estate Agents in Maghull Square. Sarah and the team are fantastic, they helped us through a stressful time selling our property.

Happy · 7 February 2024

5/5

Google

Entwistle green Blackpool. Are the number one estate agent to sell your property with. Darren and Janet offered exceptional customer service and were always available with support and guidance. They went above and beyond to support us through selling our property. Nothing was to much trouble for them both. If we were to move again we would definitely use Entwistle Green Blackpool. Thank you so much.PositiveQuality, Professionalism, Value

Alison · 25 August 2022

Agent replied · 13 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

A very disappointing experience, avoid.

A very disappointing experience, would avoid. My first tenant through an agent was unfortunately with Entwistle Green (Allerton branch) checks were supposedly carried out before moving in, but somehow huge debt was carried over and bailiffs still attend my property for them, even now they have moved on. I was continuously told one thing over the phone, and then an email would shortly follow to say something different, which shows poor communication amongst the team. My house was fully turned into a cannabis farm for the 12month duration of the tenancy, which the (third party) who carried out an inspection failed to notice or take photos of the many holes cut out of the ceilings, electric cupboard, or related equipment lying around. Once I carried out the 12 month inspection myself and saw the significant water damage, I referred back to the 6 month photos by third party and when zoomed in the evidence was there for them to see!Once I got the tenant out, I was owed rent arrears, and to add insult to injury EW asked for £150 for a check out inspection (same third party with attention to detail) and the rent/legal protection cover I'd paid for all along failed to protect me/refuse to assist because it was under 2 months worth of rent owed. I tried solid for a week to get in touch with the office, left multiple voicemails, and after emailing I was promised a call back and heard nothing. Even though I wouldn't dream about going through these agents again, I was surprised by them ignoring me, as fee's would be involved for them in helping me find a new tenant. Overall shocking experience with this agent, and was enough to put anyone off renting property out.

L · 14 March 2024

5/5

Google

I viewed a house a week ago I explained my circumstances to Jack butterworth and he has been so helpful in helping me get the house, and with his help I'm actually going to be moving in 2 weeks after viewing 😁 …

Miranda · 11 June 2024

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great 5* review Miranda. Kind regards, Lucy, Customer Relations.

5/5

Google

My daughter and her partner went to view a property with Jack on my behalf, who was friendly and he actually knew all about the property, making the viewing experience a much better one and they applied there and then. Nothing was to much trouble, he went above and beyond. a real asset to the team.

Melissa · 18 August 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

I never actually got a property with…

I never actually got a property with Entwistle Green but Ryan was extremely helpful & accommodating. Thank you Ryan

Kyle · 2 October 2024

1/5

Trustpilot

We had an extremely poor experience…

We had an extremely poor experience with Entwistle Green. The service and communication were awful. On one occasion we were even told that the vendor was angry and had been put on speakerphone so the entire office could listen. Completely unprofessional.

Megs · 26 August 2025

5/5

Google

Have to say I visited and booked valuations with 3 main high street agents, no-one got to know my situations, cared about what matter to me and shown real interest in getting me the best price for my house (AND THEY DID). Fantastic service from start to finish, not the cheapest agent but by far the best, marketing great, kept up to date and great solicitors. Really please with every part of the service from Darren and the Blackpool team. Thank you

Jason · 18 June 2019

Agent replied · 16 June 2024

It's great to see that the Entwistle Green team were once again able to provide their proven 5* service! Thank you Jason. Kind regards, Lucy.

5/5

Google

Would like to say a big thank you to jack butterworth for helping us find our perfect family home he was so nice and managed to sort it all out so quick thank you for everything!

Mayci · 23 August 2024

Agent replied · 24 August 2024

Thank you for leaving us your superb 5* review Mayci. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Me and my partner are very happy with…

Me and my partner are very happy with the service from Jack Butterworth in the Blackpool office. Very professional at all times. Was always in constant contact with us and never left us in the dark. From the looks of things Jack will go very far in that industry just due to the sheer dedication he shows towards his position and helping other people Kind regards , Declan

Declan · 22 August 2024

1/5

Trustpilot

The worst experience in my life

The worst experience in my life , very unprofessional behaviour by the landlord as well as the agency, first they said to move as soon as possible and after chasing the references when everything was complete the landlord said i no longer want to continue , wasting time and i had no where to go as I already gave a notice to my previous landlord it was quite un pathetic and absolutely not acceptable behaviour entirely rude people the dont deserve to advertise an property

Isma · 5 January 2024

5/5

Google

Excellent service received all round from Jack, would recommend.

Peter · 10 August 2025

Agent replied · 9 September 2025

We are thrilled to hear that you had an exceptional experience with Jack! Thank you for recommending our service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

If you want a fast transaction without any stress whatsoever, while you are being kept updated non stop and never judged how many times you call- speak to Jack Butterworth! He has excellent service skills, high knowledge and very professional and pleasant to speak to! We are looking forward to collect our keys on Monday !

Kamila · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Entwistle Green's Google reviews

Questions about Entwistle Green Blackpool

Has Entwistle Green won any awards?

Yes. In The Trusted Agent 2026 awards: Entwistle Green, Blackpool won Trusted Agent; Entwistle Green, Bury won Gold; Entwistle Green, St. Helens won Trusted Agent; Entwistle Green, Colne won Trusted Agent; Entwistle Green, Blackburn won Trusted Agent; Entwistle Green, Lytham St. Annes won Trusted Agent.

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