Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
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5/5
GoogleI couldnβt be more happy with my experience at entwistle Green Blackpool my first time buying a property
jack and Georgia and the team made the experience the best i could ask for they made it so easy to do and helped me with what ever I needed to sort out they did with no hesitation so I would definitely recommend them as a good letting agents and I can wait to be with them for a while
Thank you so much to you both
Leon Β· 11 April 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words and recommendation. We are thrilled to hear that our team at entwistle Green Blackpool made your first property buying experience a smooth and easy one. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleJack and Georgia were absolutely lovely, I am quite a handful with questions and things but they remained professional and answered all my concerns with reasonably prompt timing. After they realised my anxiousness to get into my property they managed to keep me calm with regular updates, the process was pretty smooth once I had all my affaires in order. Always seemed genuinely happy to help with a smile on their face, will try to use them when I'm ready to move again π€
Connor Β· 26 March 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We pride ourselves on providing excellent customer service and it's great to hear that Jack and Georgia were professional and attentive to your needs. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleAs first-time buyers in the UK, we were not very familiar with the property purchase process and found it quite challenging. Our estate agent- Entwistle Green, and especially Lily who handled our case, were incredibly supportive throughout. Lily was patient, professional and always quick to respond to our questions, guiding us every step of the way. We are truly grateful for her help and would highly recommend their services.
ANAND Β· 16 March 2026
Agent replied Β· 16 April 2026
"Thank you so much for your kind words about our estate agent, Lily, and our team at Entwistle Green. We are thrilled to hear that she provided a supportive and professional experience throughout your first property purchase in the UK. We are always here to guide and assist our clients every step of the way. Thank you for recommending our services, it means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotBlackburn branch - Tracy and the team
Absolutely amazing from the start. Went to view a property last week late afternoon, once viewing the property i put in an application to rent the property and was told it could take up to a week for the referencing to come back, the following morning I received a phone called to confirm all my referencing has passed and to arrange a move in date. In all my time renting this has been the most fastest and less stressful experience I have ever experienced while renting a property! They have been so supportive and very helpful from the get go and have also sent me emails to help set up new bills at the new property which has helped alot and really has just took so much stress away. When receiving the keys yesterday the checks done on the property was so professional and every smoke alarm was checked and any not working was replaced immediately with brand new replacements in their cars. Could not be more thankful for how smooth the whole process has gone and how helpful and professional Tracy and the team has been. Absolutely amazing experience and a massive thanks to Tracy and the team at the Blackburn branch! Would highly recommend this company if your looking for a less stressful, professional and very speedy experience. A***
Yasmin Β· 1 July 2026
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5/5
GoogleBig thanks to Jack at Entwistle Green for making my house move so easy. From start to finish everything was straightforward and quick, and he was always easy to get hold of on the phone or by email. Nothing was ever too much trouble, and he just made the whole process a lot less stressful. On top of that, heβs a really sound bloke. Would definitely recommend him to anyone looking to move. π
George Β· 2 September 2025
Agent replied Β· 9 September 2025
"Thank you so much for your kind words! We take pride in making our customers' moves as smooth and stress-free as possible. It was a pleasure working with you and we're glad we could make a positive difference. Kind regards, Lucy, Customer Feedback and Support Team
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1/5
TrustpilotWe rented out our property
We rented out our property, signed for a full management. Was is a THEFT, unlawfull enriechment into their pocket? Entwistle Green/Countrywide made two incorrect HMRC annual reports that hid their real income and incorrectly made our higher income, ignored our complaints; they also deducted our income rental money by Β£710 per repairs without a quote, photos, documentation provided to us, and totally ignored our complaints. They done it again. Nobody cared. Another time, they deducted our rental income for repairs that has not been done. Their negligence, ignorance, careless, and damages to our house showed after one rental year, after second year, the market value of our property dropped down by Β£30000 from year 2023 when cash offer was offerred as high as Β£139000 by a fast buyer when we maintained our house by ourselves and kept it in tip top condition, inside and outside, before Entwistle Green took over the management. Entwistle Green left the tenants in unrepaired house over Christmas with leaking water on tenants' heads. We terminated the contract, no full check-out report, no inspection report to changes they made to our house with water, electricity or gas, installed a new kitchen without any permission, the house was left after tenants moved out leaving damages, a dirt, a mess. In addition, unclaimed insurance, unpaid rent, the repairs in 2025 and 2026 paid from our rental income deducted without our consent or permission, the value of our property dropped down by Β£30000 as Entwistle Green left it, ignored our complaints, Entwitle Green is a part of Countrywide Group and Connells Group. Nobody cared. Is it way do deal with clients? Is this way of their wellfare? Their ignorance, putting phone down, refusing to say their name, no replies, missing rental invome, chaos-mess in their money reserve that did not match the figures, negligence, nonody knew what the other person was doing, several people answered differently or the opposite facts,...
Jana Β· 3 April 2026
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5/5
GoogleJack and the team have been amazing to work with. We recently rented out a property with them, really happy with the onboarding process. All of the governance and viewings was taken care of professionally and i was contacted with updates throughout. Fantastic management. Highly recommended π β¦
Aydin Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind words and recommendation! We are thrilled to hear that you had a great experience working with us. Our team takes pride in providing professional and efficient services for our clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotCouldn't recommend more
After being scammed with purple bricks I was very weary especially having 2 young children! However from start to finish entwistle green was really helpful really good with communication and couldnt of got the location or house any better for us it has took me 5 days in my new house for it to sink in but I cannot recommend entwistle green enough! Thank you Tracey and team
Jenny Β· 25 May 2026
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5/5
GoogleAmazing service by Jack and his team. Really helpful in getting us our new property and reliable and making sure we had everything in order with our new landlord before passing the keys over. Would use them again if ever needed to. Recommended Enreistle Green all the way for your next property
Jillian Β· 22 December 2025
Agent replied Β· 26 December 2025
Thank you for choosing Entwistle Green for your property needs! We pride ourselves on providing top-notch service and making sure our clients' needs are met. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI was looking for a house and entwistle green got me one for me and my daughter and pets thank you to Jack Butterworth he worked especially hard to make sure everything went well for me thank you very much βΊοΈ
Alisha Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind words and positive feedback! It was our pleasure to help you find the perfect home for you and your loved ones, including your pets. Thank you for choosing Entwistle Green and for recognising Jack's hard work. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI had an absolutely fantastic experience working with Jack at Entwistle Green. From start to finish, he was professional, approachable, and incredibly knowledgeable about the property market. He took the time to understand exactly what I was looking for and provided insightful advice at every step of the process.
Jack's communication was top-notch; he kept me informed and reassured throughout, answering all my questions promptly and thoroughly. His expertise and proactive approach made what could have been a stressful experience incredibly smooth and straightforward.
What really stood out was Jack's genuine dedication to ensuring I was happy with every detail, whether it was arranging viewings at convenient times or negotiating on my behalf. Thanks to him, I found the perfect property, and I couldn't be happier.
If you're looking for a reliable, personable, and highly skilled estate agent, I can't recommend Jack at Entwistle Green enough. Thank you, Jack, for going above and beyond!
Phoenix Β· 6 January 2025
Agent replied Β· 9 January 2025
Thank you for taking the time to share your 5* review Phoenix. We're thrilled to hear about your fantastic experience with Jack at Entwistle Green. It's great to know that his professionalism and dedication made the process smooth and enjoyable for you.
Best wishes in your new property! Lucy, Customer Relations Team
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5/5
GoogleOur estate agent was Jack and he went above and beyond to help me and my family with out new home, making sure that I understood everything before we signed, always thinking if the tenants, he was welcoming and polite and patient too, I would definitely recommend Jack as a estate agent for other people
Dragon Β· 10 August 2025
Agent replied Β· 9 September 2025
Thank you for your brilliantΒ 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleThank you to Jack, Adam and Georgia at the Blackpool branch for going out of their way to ensure the letting at my new home was done smoothly
Kind Regards
Derek
Derek Β· 16 March 2026
Agent replied Β· 16 April 2026
We are thrilled to hear that Jack, Adam, and Georgia provided exceptional service at our Blackpool branch. Our team is dedicated to making the letting process as smooth as possible for our valued customers. Thank you for your kind words, Derek! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFirst Class Dream Team that guided us through a smooth sale of our property. A particular mention of thanks to Isabella, Lilly and Mitchell ...thanks alot , very happy indeed
Rose Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind words! We are thrilled to have helped you with the sale of your property. Our team, including Isabella, Lilly, and Mitchell, always strive to provide a first-class experience for our customers. Kind regards, Lucy, Customer Feedback and Support Team
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1/5
TrustpilotBooked a valuation with anna
Booked a valuation with anna. Visit was short she was very brief and not much help. Thought the valuation was poor compared to others x her manner was impersonal x promised follow.up email which never came . Would not advise anyone to use this service . J jones
Jacqueline Β· 27 June 2026
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5/5
GoogleExcellent service! Me and my partner needed to move within a quick timescale and we couldnβt thank Jack enough for everything that heβs done. We viewed 2 propertyβs and with the help of Jack we found our perfect home. Such a bubbly personality and very easy to get on with, which made this whole process a bliss! So thankyou again :) Everythingβs been so fast paced and we move into our property next week, and itβs only took less than 2 weeks for this all to happen. We appreciate everything Jack has done and made the whole process smooth.
Rebecca Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you for leaving us your superb 5* review and Rebecca. Best wishes, Lucy, Customer Relations.
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5/5
GoogleCan't thank Jack butterworth enough! Booked a viewing and within 24hrs we had been successful in getting the house never known an estate agent to work so quick. Highly recommend very professional from start to finish. Thanks so much x
Lisa Β· 26 November 2025
Agent replied Β· 26 December 2025
Thank you so much for your kind words! We are thrilled to have helped you find your dream home in record time. Our team takes pride in providing top-notch, efficient service to all our clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleMy partner and I have recently signed for our first flat. Entwistle were great in contacting me to let us know something we were looking for had become available.
Jack was a major help in answering any questions, queries and worries we had as first time tenants and explained everything to me making the moving process so much easier and stress free especially around a busy work schedule. We were kept up to date at all times.
Grace Β· 21 August 2024
Agent replied Β· 24 August 2024
Thank you for your terrific 5* review and thank you for your kind words Grace. Best wishes, Lucy, Customer Relations.
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5/5
GoogleEntwistle Green Blackpool Sold my property and we also bought another property from them. The purchase of the new property was very smooth and Entwistle Green did everything they could to help us. The sale of our property was not as smooth due to the chain below us. Once this became apparent, Darren and the team went above and beyond chasing everyone they could down the chain on a DAILY basis to keep it moving and speed things up and kept us informed of everything that was happening. I think that without their intervention, we still wouldn't have moved.
Paul Β· 9 June 2024
Agent replied Β· 16 June 2024
Hi Paul, thank you for sharing your experience with us. We're delighted to hear that Darren and the team were able to assist you throughout the process. Thank you for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotRental Property Search Made Easy
I was searching for a rental property with very specific requirements, which made the process quite challenging. Bella was absolutely incredible throughout the entire journey. With a perfect balance of patience, persistence, and professionalism, she guided me through every step and went above and beyond to ensure that all my needs were met. Thanks to her dedication and tenacity, she was able to secure the perfect property for me, something I couldnβt have achieved without her support. I am deeply grateful for her hard work and expertise. Thank you, Bella!
Peter Β· 18 August 2025
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5/5
GoogleAmy and Lily were fantatic for the whole process. Kept us well informed and were lovely to deal with. Qhen our buyer pulled out, Amy had another viewing sorted and a new buyer within 2 days.
Mal Β· 26 November 2025
Agent replied Β· 26 December 2025
Thank you so much for taking the time to leave this amazing review! We are thrilled that you had a fantastic experience with Amy and Lily. Keeping our clients informed and providing excellent customer service is a top priority for us. We β¦ More
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5/5
GoogleWe had a fantastic experience with Entwistle Green, and in particular with our Senior Sales Negotiator, Jack. From the outset, the team conducted themselves with the utmost professionalism, efficiency, and courtesy. Jack was friendly, highly attentive, and kept us well-informed at every stage. Impressively, he was able to secure tenants for our property within just 48 hours, exceeding all expectations.
A special mention must also go to Adam, the branch manager, whose leadership and attention to detail ensured a seamless process from start to finish. The collaboration between Adam and Jack demonstrated what a strong and effective team they make, and it gave us full confidence in the agencyβs ability to deliver results.
We are extremely satisfied with the service provided and would not hesitate to use Entwistle Green again. We highly recommend them to anyone seeking a reliable, professional, and results-driven estate agency.
Mia Β· 26 July 2025
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5/5
GoogleI've recently delt with afew Estate agents but the service here is outstanding compared to others I've delt with helping family members . There very good in customer service informing with any information needed made things much easier than expected always chasing things up no waiting around are having to call them they was always in touch with me. Jack was the main person I delt with nothing was to much trouble very helpful and cheerful to and when Jack was off Adam helpt to help things carry on forward can't thank them enough π
Bradley Β· 14 April 2024
Agent replied Β· 13 June 2024
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
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5/5
GoogleThe proverbial extra mile β¦
A big salute to Jack. Lisa, Adam and team at Entwistle Blackpool for pulling out all the stops to get us into our new rental. After finding a suitable place and having the landlord cancel the letting with our removal van just days away, the team, led by Jack went to the ends of the earth to find suitable replacement accommodation, navigating various hurdles to get us the keys on time.
This really was a noteworthy effort and we are delighted to endorse the company.
If you have someone like Jack working for you - totally focused on customer satisfaction - then look after them. Such dedication is a vital ingredient of success when the chips are down.
Peter Β· 14 April 2024
Agent replied Β· 13 June 2024
Thank you for your amazing 5* review and thank you for your kind words Peter Reynolds. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.