Entwistle Green reviews

★★★★★ 5/5

Trustpilot

Great agent to sell through

I worked with Alex, Jess and Matt at the Old Swan branch. Great team and helped pushed the sale through. I have used them twice and will use them in the future for future sales. From setting up viewings to chasing the buyer, they were great. Thanks team

James · 30 April 2026

★★★★★ 5/5

Google

I've been amazed how good these guys have been especially Jack. From first contact to quality tenants moving in all within a couple of weeks. Communication has been excellent every step of the way and very helpful with any queries I've had. Thanks

Martin · 2 September 2025

★★★★★ 5/5

Google

Jack was fantastic. Very motived and helpful. He made finding a property very easy and painless. I would recommend Entwistle Green.

Michael · 16 March 2026

★★★★★ 5/5

Google

Amazing experience with Jack, he’s been such a great help with everything and anything I’ve needed. I’m very grateful for everything he has done to ensure everything went smoothly for me. Thanks Jack!

Abigail · 26 November 2025

★★★★★ 1/5

Trustpilot

Obstructive and awful experience

This is a review for the Bury branch. I am an 84 year old widow and I am absolutely disgusted with the way this company acts, and I will be pursuing them further, through the Property Ombudsmen. They were not providing an adequate service, with hidden charges and poor value for money, and when I tried to change to a different estate agent they claimed they were not receiving any emails. I know for a fact they were sent these emails by the other estate agents, as we were cc'd in the email chain, and Entwistle Green are just being deliberately obstructive. They have carried on in this way for the past few weeks, and they are causing me a lot of stress.

Jasmine · 6 August 2026

★★★★★ 1/5

Google

Had a house viewing with these and then was asked to complete the application which i did in the kitchen of the house because i was told by yhe guy Jack there was loads of people after it and if i wanted it i would have to pay a deposit otherwise it woukd be gone! I explained there may be bankcruptcy from 2006 on my file and he said that should be ok just pay the deposit, so i did to be told that there was adverse information on my file and the ladlord would not excep me, so i asked for a deposit refund to be told that the deposit was non refundable, because the guy was so eagar to get me to pay the holding deposit there was no mention of it being non refunable, he did not even give me chance to read the paperwork, so im down the holding deposit and now aboit four weeks later the property is still to let! So much for all the people who were after it! This agent is probably making more out of applications for properties than they do for the properties! TOTAL CON!!

Alan · 26 November 2025

★★★★★ 5/5

Google

Adam & Jack were amazing , very helpful and professional. Not only did they find me a tenant straight, but sorted out all the utilities and gas service for me. Highly recommended.

Kristianne · 26 November 2025

★★★★★ 5/5

Google

There isn't enough stars for this review. we had the help of lettings agent jack. Jack showed us two property's that we were interested in and we were able to get accepted on the perfect home . He made this home search so smooth and easy for us . I couldn't recommend Jack enough if your looking to move property's. big big thank you. your best! 10000 stars for Jack

Ryan · 25 July 2024

★★★★★ 5/5

Google

Jack and the team was Very helpful,very friendly and fantastic communication throughout the process, would highly recommend

Nico · 19 March 2026

★★★★★ 5/5

Google

An amazingly swift service, my bungalow was marketed, viewed, checks completed, inventory done, Tenants moved in all within 10 days of my original enquiry. A special mention to Adam and Jack who explained the process to me and handled everything very professionally. I was going to Let only but I’m so happy with the service they are taking on the management of the property too for me. Thank you

Lynnette · 3 August 2024

★★★★★ 5/5

Google

We would like to say a big thank you to Entwistle Green for the way they managed the letting of our property. From the initial professional meeting with Adam Graham, through to the excellent ongoing contact with Jack Butterworth, the whole customer service has been nothing less than brilliant. Jack kept in regular contact with us every step of the way and was always very helpful and friendly. We would heartily recommend Entwistle Green if you're thinking of letting your property.

Simon · 16 November 2023

★★★★★ 5/5

Google

Absolutely amazing experience from start to finish. We went to view a rental property with Jack and he was so lovely and polite. We decided we wanted to apply for the property and honestly Jack has made it so easy from start to finish, he’s kept us updated every step of the way, been super helpful and answered any questions we’ve had. Honestly Jack is such a credit to the company, we cannot thank him enough for everything. Can’t recommend Entwistle green enough! Thank you so much!

Chantelle · 19 April 2025

★★★★★ 5/5

Google

Jack Butterworth was very friendly upon meeting him he made the viewing process smooth. He showed me two flats one of which was my option and the second which turned out to be better than my 1st pick. I settled with the second flat, and Jack made sure l got the flat in time for my deadline. The whole process was professional and smooth. I can’t wait to move into my new flat. Thanks once again Jack.

Charmaine · 16 December 2023

★★★★★ 5/5

Google

We have recently received our moving date through Entwistle Green. We were in the area for one day only and phoned on the off chance at 4 in the afternoon about a property (not expecting to hear back at such a late stage in the day). By 4.30 I had a phonecall back and by 5pm I was at the property! By 5.15 we had agreed that this was "the one"! It all happened so quickly! Jack showed us around and was really friendly and knowledgeable. His communication and support via phone and email since we were accepted has been second to none. We have been kept informed every step of the process and Jack has been at the other end of the line whenever we had any questions! Amazing service and a smooth process. Jack has helped to take away some of the stress from what is a naturally stressful time! Thanks Jack!!

Kev · 17 September 2023

★★★★★ 5/5

Google

Jack Butterworth was very friendly upon meeting him he made the viewing process smooth. He showed me two flats one of which was my option and the second which turned out to be better than my 1st pick. I settled with the second flat, and Jack made sure l got the flat in time for my deadline. The whole process was professional and smooth. I can’t wait to move into my new flat. Thanks once again Jack.

Charming · 28 November 2023

★★★★★ 5/5

Google

I cannot thank the team at Entwistle Green Blackpool enough! From start to finish they offered support, guidance and helped me through the entire process. Special thanks to Sharnah , for always being helpful and listening and cheering me up when I felt like I would have a meltdown. And Darren, the branch manager who constantly liaised with solicitors and my buyers, providing updates and help, printing documents, helping me fill them in, as without his help I don’t think it would have gone as well as it did!

Angela · 18 August 2023

★★★★★ 5/5

Google

I approached Entwistle Green to let two my properties which were listed with another agent but they struggled to let. I spoke to Jack who made me feel comfortable that I was getting an agent who was interested in providing a great service to both tenants and landlords. Fortunately, they let both properties within a short amount of time to great tenants! I cannot be more pleased with the service provided and will be using Entwistle Green should I have more properties in Blackpool. Great service, great team - agents who actually pick up the phone and call you back when promised! Strongly recommend and many thanks Jack!!!

Oweis · 18 August 2023

★★★★★ 5/5

Google

My experience with Entwistle Green was second to none. Special thanks to Jack who made the whole journey effortless from arranging a viewing, to organising the paperwork and move. 10/10, recommended

Eihab · 2 September 2025

★★★★★ 1/5

Google

Stay clear of the Sales & Lettings services provided by Countrywide On the Lettings side, they managed to find 2 tenants for 2 of my flats which turned out to be complete nightmare tenants whom substantiality damaged my properties and failed to pay rents. The quality of the referencing done by this Firm is not worth the paper written on it. When trying to get the deposit bond from Countrywide for the damage caused and acknowledged by the tenants, Countrywide refuse to cooperate. They are adamant that as the ex-tenant did not give my name for releasing the deposit funds to me, they are unable to do the right thing and for justice to prevail! Both the ex-tenant and Countrywide are fully aware of the ownership period dates for the concerned property and so are refusing to act pragmatically in releasing the deposit funds to me. Hence, it is ridiculous that they want to release the deposit bond to the new owner instead of me when I paid for remedial works to be done at the property so that the new owner could complete his purchase. Further to this, I have solid evidence to prove everything and Countrywide are unwilling to take a pragmatic stance by accepting an indemnity insurance. Further to this, as per their insistence, have now had to apply for the issue to be settled via the Small Courts. Hence, my advice to any Landlord is never instruct Countrywide to keep the tenant’s deposit bond as part of the tenancy check-in and check-out process given the ordeal I am going through. Moreover, Countrywide failed to advise me that if I did not take up their fully managed lettings service, I would have a complete nightmare in attempting to recover the deposit bonds from their poor-quality tenants. In spite of the mess that Countrywide have caused, they have not provided any compensation for their failings and return of the tenant’s bond deposit. On the Sale front, I instructed Countrywide to sell my property in January 2022 and within 4 weeks they managed to secure a buyer from hell whom could not secure mortgage funding to complete the purchase until 9 months later!! Every time, I asked Countrywide to find an alternative buyer they refused to co-operate and when I de-instructed them they refused to cooperate and remove the property from the market so that an alternative Estate Agent that had been instructed could sell the property with a reliable buyer. For the record, I had served the required notice to Countrywide however; they refused to accept and constantly lied that the transaction will be completed within the next couple of weeks, a complete vicious circle. Again, chapter and verse evidence has been provided their Head of Office complaints team. Again, in spite of the mess that Countrywide have caused and painful delays, they have not provided any compensation for their incompetence and inconvenience caused by months of delays and their breach of contract terms in completing the transaction as their buy had not been properly vetted. In short, this has been a complete nightmare ordeal with Countrywide which resulted in substantial losses for me as a result of their actions. All in all, my advice is never to do any business with this crook and incompetent company. I shall certainly won’t welcome any Countrywide related Estate Agents to either sell or let out any of my properties.

Sadra · 14 June 2023

★★★★★ 5/5

Google

I'd like to leave this review to assist others in their choice of estate agent when selling a property. Entwistle Green [Blackpool Branch] are a professional, friendly company I would happily recommend to family and friends. They marketed my property and within a week I had an offer, which I accepted. The staff are approachable, friendly and willing to assist with queries regarding the selling process. Nothing is too much trouble. Unfortunately I experienced solicitor problems which became quite serious. I was stressed, worried and at the end of my tether. Darren Sellwood at the Blackpool branch of Entwistle Green was an absolute life saver. I cannot praise Darren enough....he stepped in and assisted me with the solicitor issues. He went above and beyond to help me and kept me from losing my sanity. At the end of the day, an estate agent's role is to sell your home, not constantly chase solicitors. But Darren took everything in his stride and did just that. Without his help, I'm certain my buyer would have 'cut his losses', withdrawn his offer and moved onto a different property. Yesterday contracts were exchanged to complete on the 19th August!! Darren is approachable, friendly, good-humoured and always willing to help. His customer service is exceptional! He guided me through the selling process and gave sound, sensible advice. I can't thank him enough....he is 'My Hero' I would recommend the Blackpool Branch of Entwistle Green to family and friends with no hesitation whatsoever. Thank-you!!!!!!!

Sharon · 14 June 2023

★★★★★ 5/5

Google

I've been a tennant of Entwistle and Green now since October 2022. They are also the agent who manage a property for my parents. Adam, was very helpful when I first looked at the property, and liaised with the landlady. Kept me updated and assured me that I was making the right choice. Lisa also showed great effort on completing paperwork on time and she was very efficient and polite. Jack was the one who handed me the keys at the property on move day, and even though there were a couple of issues, non of which his fault, he kept us updated and nothing was going to stop the move. Since I've been a tennant, jack has been supportive of an issue with universal credit , and Adam took the time to help me when I wanted to change my rent date, in a way I wasnt paying admin fees for the sake of one payment, it only had to change for one month in April by a few days so UC could sort out a change. And then revert to the original payment date. Thanks to Adam and Jack who helped me and eased my anxiety. Would highly recommend as this house is by far the best we have had and can call it home. The landlady is fab also and says she just wants us to be happy .thank you

Hannah · 14 June 2023

★★★★★ 5/5

Google

As a first time renter I was very nervous to go through the process of renting through a private agency, but with the help of Jack, it was so comfortable and seamless. He has been so receptive throughout this entire journey, and I am now due to move into my own space after only being in contact with this company for less than a week! Thank you so much Jack, and Entwistle Green, for making this process a lot less scary! :))

Kenny · 14 June 2023

★★★★★ 5/5

Google

Thank you to Jack Butterworth and the rest of the team at Entwistle Green Blackpool, once again they have given us great service so that we could re- let our property. Jack kept us well informed every step of the way. We highly recommend using their services to let a property. It was a pleasure to do business with you. Steve & Debra Bobola.

Steve · 30 May 2024

★★★★★ 5/5

Google

Me and my husband were having a hard time looking for a property to rent as we are going to relocate to Blackpool from Farnham Surrey. However, Jack was very helpful from the start. He has been amazing and made the processing very smooth and stress free. Very professional, approachable & efficient. One of a kind! Entwistle Green is lucky to have a very dedicated person like you. Thank you ever so much Jack & Entwistle Green!

Kimberly · 18 August 2023