Trusted Agent profile · Blackfen, Kent

Robinson Jackson Blackfen reviews

★★★★★ Excellent

607 reviews across 1 platform

1 Wellington Parade, Blackfen, Kent, DA15 9NB

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Robinson Jackson's office in Blackfen, Kent, at 1 Wellington Parade, is rated 5.0 out of 5 across 607 reviews on 1 platform, including 607 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of three awards Robinson Jackson won in 2026.

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5.0 / 5

607

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Blackfen office, from every platform, shown as written. First names only.

5/5

Google

Dear staff of Robinson Jackson in Blackfen branch. Thank you very much for a very smooth and easy selling process of my house. You have all been very professional and so helpful whenever I needed your help and advise. Would like to thank you all especially Andrew Green, Samantha Birks, Natalie Birks and Janet Jueno. I was going to use Purple Bricks but I am so glad that I used you as you have done all the work for me. I wouldn't hesitate to recommend Robinson Jackson to anyone thinking of selling or buying. I miss coming to your branch as we always had a laugh . Thank you again !!!!

Bozena · 29 July 2019

5/5

Google

We recently sold and purchased through this branch and can't have more praise for the whole process and team, from Andy with the initial consultation and valuation, to Harry, Natalie and Paula for the viewings and Sam in the progress team, especially Sam, for all her hardwork during the sale process and seeing us through to exchange and completion. We didn't have the easiest route with getting to exchange/completion for one reason and another, but the experience and level heads of the team at Robinson Jackson Sidcup got us back on track. To say they all helped make our dream a reality would be an understatement, and a week on from moving, my wife and I are still pinching ourselves. I have already referred them to a friend and would have no hesitation recommending them to others. Shout out to Luke too, our financial advisor in this process who works figuratively and literally with Andy et al, and offered us sensible and educated guidance on how to financially make our dream a reality.

Dave · 29 July 2019

5/5

Google

This is the second time we have used Robinson Jackson and on both occassions we have been totally satisfied with the professional attitue from all of the team. Sam kept us informed through out wether it was good or bad news and was always on hand to chase delays and keep everyone upto date, this was so welcome. It was quite a jouney but with the wonderful team we can now look forward to our new home. Thank you all so much.

Margaret · 29 July 2019

5/5

Google

I’m not one for reviews, BUT Sam at Robinson Jackson ( Blackfen) deserve it . . . We’re just about to complete on the sale of our property via an online agent but wanted to pass on a special thanks to Sam at Robison Jackson who successfully managed to keep things alive and close the deal even despite difficulties with a first-time buyer at the bottom of the chain who put everything at risk. We’d not engaged with Sam directly until it looked like we might lose our dream house, but with her help and assistance, we soon managed to get everything on track. Sam’s communication and proactive input were second to none as she kept us updated with the overall progress. She set times and dates for calls and stuck to her word with follow-ups, which is just what you need when dealing with such a stressful process All that’s left to do now is to pick up the keys for our new property!! Thanks again

James · 25 June 2019

5/5

Google

This was the second time using R & J and I must say we had the best experience from start to finish. Due to the chain being a little complicated they kept us updated at all times and also made me feel at ease during exchange and complication. All of the staff are friendly and very helpful and would keep my updated thorough the whole process. Sam and Lauren are fantastic and would always call me back and would always make sure all parties were updated with great communication. I just want to say a very big Thankyou for all of your persistence on helping us exchange and for helping us get though what seems another crazy sale and purchase. I have no idea how you do that job everyday knowing it’s not just one chain you are dealing with. You ladies have been most helpful and very easy to get hold of and have always responded in a great time which I’m sure has helped us and has for sure kept me at ease. When coming into the branch you both have always made me feel relaxed and always given me a full update. The communication has been great and we have never had to chase you for answers which I’m sure has kept me at bay this time round. Again me and my family are most grateful for all at Robinson Jackson Blackfen for all the help you have given us over the last year to make this happen today. Also a Thank you to Andy and Harry too who have been fab too.

Jane · 25 June 2019

5/5

Google

Are all estate agents the same? Maybe There's a stereotype for a reason. The thing that makes Robinson Jackson stand out for me was the progression team. The team that puts in the hours after the agents have done their bit. The team that in today's market has the hardest job. It seems like more chains collapse more now than ever Meaning this team was even more vital. Sam and Lauren really went the extra mile for us, staying late coming in on days off and always keeping us informed. We had a stressful purchase due to difficult sellers but Lauren and Sam made this bearable, I doubt we would have completed without them in our side. The chocolates and prosecco we gave them was nowhere near enough. I have no problem recommending Robinson Jackson to anyone who needs a reliable helpful team. 5 stars

David · 25 June 2019

5/5

Google

I have just exchanged on my property in Sidcup through Robinson Jackson Estate agents, and cannot recommend them highly enough. They valued my property a little more than some other local agents, and within a couple of weeks we agreed a sale with the buyer at a price we were delighted with. The agent was always accommodating when it came to viewings, and kept us up to date on a regular basis. However the real service form the agent began from this point, all the team put a huge effort in to get us to exchange. They really went the extra mile, and always with kindness and complete professionalism. If it wasn't for the agent and in particular Sam & Lauren on the sales progression side, we would not have exchanged contracts. A huge Thank you to Andy, Natalie, Sam, Lauren and all the team at Blackfen.

Ben · 25 June 2019

5/5

Google

Fantastic view with Aleisha McCartney

Sakiru · 20 February 2026

Agent replied · 20 March 2026

Hi Sakiru, Thank you for your great feedback! 😊 We’re delighted to hear you had a fantastic viewing with Aleisha. She’ll be so pleased to know you enjoyed the experience! Best wishes, Tony Robinson Jackson Sidcup & Blackfen

5/5

Google

It was nice to meet Aleshia, we are nicely welcome into the property by Aleshia, she showed us the every part of the house and answered all her questions.

John · 21 April 2026

5/5

Google

Sam and Lauren were very helpful during the whole process. From offer to completion, they were consistently pro active on their part in ensuring that there were no unnecessary delays. When there were issues as a result of third party actions(solicitors and the estate agents dealing with the sale of my previous home), I could see that both Sam and Lauren did what they could do to work towards a solution. Their professionalism in managing all matters was excellent.

Sarah · 29 July 2019

5/5

Google

Very informative 👍🏻 …

Charlie · 20 February 2026

Agent replied · 20 March 2026

Hi Charlie, Thank you for your feedback! 👍🏻 We’re pleased to hear you found the information helpful. If you have any questions or would like to arrange another viewing, just let us know! Best wishes, Tony Robinson Jackson Sidcup & Blackfen

5/5

Google

Really helpful team, especially Natalie. It has made the process of buying our first home easy. Really good communication from everyone.

Katie · 20 March 2025

5/5

Google

Great service from Christina, would 100% recommend her to anyone house-hunting.

K · 20 December 2025

Agent replied · 20 March 2026

Thank you so much for your fantastic recommendation! We’re thrilled to hear that Christina provided great service and made your house-hunting experience a positive one. She’ll be delighted to know! Best wishes, Tony Robinson Jackson Sidcup & Blackfen

5/5

Google

A very pleasant, informative and enthusiastic young lady. An asset to Robinson and Jackson

Brian · 20 November 2025

Agent replied · 20 March 2026

Hi Brian, Thank you for your lovely feedback! We’re delighted to hear you had such a positive experience and that our team member made a great impression with her enthusiasm and knowledge. She’ll be thrilled to know her efforts are so appreciated! Best wishes, Tony Robinson Jackson Sidcup & Blackfen

5/5

Google

Very helpful team. I am a first time buyer and they helped make the process smooth and stress free. They were able to answer all questions promptly and kept me in the loop at all times.

Sam · 20 March 2025

Agent replied · 23 August 2024

Hi Sam, Thank you so much for your kind review! We’re thrilled to hear that your first home-buying experience was smooth and stress-free. It was a pleasure assisting you throughout the process, and we're glad we could answer all your questions and keep you updated every step of the way. If you ever need anything in the future, don’t hesitate to reach out. Congratulations on your new home! Best regards, Tony Robinson Jackson Sidcup & Blackfen

5/5

Google

Friendly, knowledgeable

Emma · 27 February 2026

Agent replied · 20 March 2026

Hi Emma, Thank you for your kind feedback! 😊 We’re so pleased to hear that Sarah was friendly and knowledgeable during your experience. She’ll be delighted to receive your comments! Best wishes, Tony Robinson Jackson Sidcup & Blackfen

5/5

Google

friendly, professional and informative, thanks for showing me around Aleisha.

Nicolate · 20 December 2025

Agent replied · 20 March 2026

Hi Nicolate, Thank you so much for your kind review! We're really pleased to hear you found the viewing friendly, professional, and informative. Aleisha will be delighted to know her support made a positive difference. If you need anything else or would like to see more properties, we’re always happy to help! Best wishes, Tony Robinson Jackson Sidcup & Blackfen

5/5

Google

We couldn't thank everyone at Robinson Jackson enough for their help, support and patience throughout our purchase. It was a stressful couple of months, but not once did they ever make us feel like we were burdening them. We were kept updated constantly whether that be via emails or phonecalls they all went out of their depth to help us. With a massive thank you to Sam and Lauren, we really couldn't of done it without you!!

Jemma · 29 July 2019

5/5

Google

Calm, patience, explaining into details n listening n ready to answer our questions. Nice customer service.

Vicki · 20 October 2025

Agent replied · 20 March 2026

Hi Vicki, Thank you for your lovely feedback! We’re so pleased to hear that you received calm, patient, and detailed support from the team, and that our customer service made a positive impression. Your kind words mean a lot to us! Best wishes, Tony Robinson Jackson Sidcup & Blackfen

5/5

Google

Amazing hardworking team who worked tirelessly to see the sale of our house through. Very efficient, amazing communication and very helpful. Would highly recommend! Huge thank you Sam, Lauren, Natalie, Harry, & Tony, hope to deal with you again in the future

Galina · 20 March 2024

5/5

Google

Andy and the team have been brilliant! Going through a house sale for our late parents was always going to be difficult but Andy and his team have been very understanding and compassionate in selling our family home. Communication has been frequent so we knew exactly what stage the sale is at. Would definitely use again in the future.PositiveResponsiveness, Quality, Professionalism, Value

Nicola · 24 August 2022

5/5

Google

Robinson & Jackson were so efficient from the first moment we made contact with them. The valuation of the flat was fair and once viewings took place, Andy Greene made sure we got the best price and the best buyer. The whole experience was faultless from start to finish, being kept well informed the whole way through. We would not hesitate to recommend the team at Blackfen office and would like to thank you for a great service.

Paul · 25 June 2018

5/5

Google

Sarah and aleisha were brilliant in showing us around our first and second home tour!!

Christina · 20 October 2025

Agent replied · 20 March 2026

Christina, Thank you for your lovely review! We’re so pleased to hear that Sarah and Aleisha made your first and second home tours such a brilliant experience. They’ll be delighted to know their efforts were appreciated. Best wishes, Tony Robinson Jackson Sidcup & Blackfen

5/5

Google

“After using a different agent who were not successful in finding a buyer for my Mother's house, I hired Robinson Jackson - Andy Greene the branch manager took great photographs and suggested a realistic selling price. Within a week we had an acceptable offer from a genuine buyer and sale progress was handled efficiently and professionally. There was always a friendly, helpful voice at the end of the phone when I needed it. Highly recommendable agents!”

Liz · 29 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Robinson Jackson Blackfen

Has Robinson Jackson won any awards?

Yes. In The Trusted Agent 2026 awards: Robinson Jackson, Blackfen won Platinum; Robinson Jackson, Orpington won Gold; Robinson Jackson, Bexleyheath won Trusted Agent.

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