Every review we hold for the Blackburn office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJack, Jennifer and the team have been knowledgeable and supportive throughout the whole process, from valuation through to completion. They have answered any queries from us and our buyer promptly and professionally.
Thanks for making a difficult process much more manageable.PositiveResponsiveness, Professionalism
Beth · 16 June 2022
Agent replied · 15 June 2024
Hi Beth, thank you so much for your lovely review. It has been a pleasure dealing with you. Wishing you every happiness for the future. All the team at Stones Young Sales and Lettings
★★★★★ 5/5
GoogleExcellent service from the start. All the team we dealt with for the sale of our property were professional, helpful and friendly, and we were kept updated every step of the way. We would highly recommend stones young and because of the high quality of service they gave us a family member is now going to use them on our recommendation.
Regards Gina and Linda
Gina · 16 May 2024
Agent replied · 15 June 2024
Thank you so much to you both for the lovely review. It's been a pleasure helping you sell your property. Sending best wishes from all the team at Stones Young
★★★★★ 5/5
GoogleBrilliant service and stayed on top of things for a smooth process!! Mark Winckley was exceptionally good and so were the rest of the team. Thank you
Shaheen · 19 September 2023
Agent replied · 15 June 2024
Shaheen, thank you for your great review, we are so pleased to hear that you received such great service from all the team at Stones Young
★★★★★ 5/5
GoogleReally impressed with how quickly Stones Young got my property photographed and listed for sale. They had viewings secured within a couple of days and presented offers at and above asking price within a week of listing. They then pushed through to enable prompt completion of my sale and onward purchase. Would highly recommend
Tom · 9 October 2024
Agent replied · 15 June 2024
Thank you Tom, so happy to hear you received such speedy service. From all the team at Stones Young
★★★★★ 5/5
GoogleHighly rate Stones Young, very responsive, helpful and understanding through our buying process, my first house and I was nervous as anything! Special thanks to Harriet
Reece · 24 March 2025
★★★★★ 4/5
GoogleThe team from sales to source of funds always provided clear and good communication which was much appreciated.
Gary · 4 December 2025
Agent replied · 25 December 2025
Thank you Gary for your great review from all the team at Stones Young Sales and Lettings
★★★★★ 5/5
GoogleMark & Andrew both helped us with any enquires in the process of buying our new home.
Thank you
Chelsea · 22 November 2025
Agent replied · 23 November 2025
Thank you Chelsea for your lovely review, it's been a pleasure dealing with you. Wishing you every happiness in your new home from all the team at Stones Young Sales and Lettings
★★★★★ 5/5
GoogleCan’t fault this estate agent who helped us to sell our rental property. Their app is great and keeps you up to date and they call you back if you have tried to get hold of them. Will be using again for future sales! Thank you.
Jacqui · 24 December 2025
★★★★★ 5/5
GoogleFantastic service. Always called me back and dealt with everything I requested.
Also gave me some great advice along the way.
Thanks again Stones Young
Paul · 3 September 2025
Agent replied · 9 September 2025
Thank you Paul, we really appreciate your brilliant review, from all the team at Stones Young Sales and Lettings
★★★★★ 1/5
GoogleWould not recommend!
I booked a viewing and the agent turned up 30 minutes later. There was no communication from the agent or agency. I had to call to find out what was happening.
How can I do business with a company who can't get the basics right?
Aadil · 17 June 2019
Agent replied · 15 June 2024
We're sorry to hear that on this occasion you did not receive the service we normally deliver. Our records show that your viewing appointment was booked for 3pm and at 3:04pm you called the office and we advised you that unfortunately our colleague was held up in Friday afternoon traffic, that he was on his way and would be with you within the next three to four minutes. We understand that you had other commitments and were unable to wait. We would welcome the opportunity to rearrange the viewing if you would please call us with a convenient time for yourself on 01254 682470. Again we offer our sincere apologies.
★★★★★ 5/5
GoogleProvided excellent service from viewings to the final purchase of our property. Jack is definitely a credit to the team along with Sam and office manager Jo. Always very courteous and couldn’t do enough to fit us in for viewings. Most definitely use them in the future.
Tahir · 17 June 2019
Agent replied · 15 June 2024
Thank you so much for your great review! It's been a pleasure helping you purchase your new property. Wishing you all the best, all the team at Stones Young.
★★★★★ 4/5
GoogleThe staff were very professional and the marketing was excellent. The reason for 4 rather than 5 stars is due to our experience with a difficult buyer, which made our sale somewhat stressful. Jennifer in particular, was extremely patient in helping get the sale over the line. I would use Stones Young again.
Ian · 27 July 2024
Agent replied · 26 August 2024
Thank you for your review, it has been a pleasure helping you buy and sell a property. Sorry that you felt unable to give 5*, unfortunately we have no control over clients behaviour and it isn't always plain sailing but are glad we managed to get the sale completed. Wishing you every happiness in your lovely new home from all at Stones Young Sales and Lettings
★★★★★ 5/5
GoogleExtremely happy with the communication and service from Stones and Young. We had to sell our property whilst living away, I found the app extremely helpful for tracking viewings and information, they went out of their way for us in terms of organising the listing of the house, and always appeared ready and willing to help with any queries
Holly · 13 July 2025
★★★★★ 5/5
GoogleWe are using Stones Young for a number of things at the minute. We are massively impressed. This review is specific to the sale of a Blackburn house where all the team were personable and knew exactly where the sale of the house was up to at all times. We went with Jacks advice which paid off as the extra profit we made covered their fee and some to spare too.
Update 28.03.21 Stones Young have now sold our second property, in Clitheroe. Sarahs knowledge of the local area and preparation ahead of our first meeting was unbelievable, the strategy she put together for selling the house and ultimately its sale was amazing. I rang a lot throughout the process, they answered every time. Karen generally dealt with my daily questions/ concerns, she always chased and communicated with me to make the process as smooth as possible- she gave 100 percent focus to everything I asked, and knew where things were at every point. Couldn't thank them enough!
Ross · 16 June 2022
Agent replied · 15 June 2024
Thank you so much for your great review! It has been a pleasure helping you sell your property. Wishing you all the best for the future. All the team at Stones Young
★★★★★ 5/5
GoogleI can't praise Stones Young enough for the excellent service and customer service we received when selling our property recently. Mark dealt with everything so professionally and helped with any queries straight away which took away any pressure.From start to finish Mark and his colleagues made every effort to make the process of selling as smooth as it could possibly be. I would highly recommend. Thank you.
Ruth · 20 August 2023
Agent replied · 15 June 2024
Thank you Ruth for your great review, it has been an absolute pleasure dealing with you. Best wishes from all the team at Stones Young
★★★★★ 5/5
GoogleJust sold my Aunt’s house with Stonesyoung and they were really efficient, extremely helpful and communicative. They kept me fully informed and advised me wisely with their expert knowledge of the local market. I live some way away so Jack even popped in and read the meters for me which was clearly no trouble and really helpful to me.
Very polite team overall and a really good experience. I can thoroughly recommend them and would definitely use them again.
Jean · 16 June 2022
Agent replied · 15 June 2024
Thank you Jean for your great review, it was such a pleasure to help you sell your Aunt's house and we're so happy to hear you received such great service. Sending you best wishes from all the team at Stones Young
★★★★★ 5/5
GoogleVery professional service, whilst helping us sell our house as well as buy one with them.
Ben · 9 October 2025
Agent replied · 23 October 2025
Thank you Ben and Rachael for your lovely review it has been a pleasure helping you move to your beautiful new home. Wishing you every happiness from all the team at Stones Young Sales and Lettings
★★★★★ 5/5
GoogleA brilliant service from Mark and all at Stones Young when purchasing our property. Communication was second to none and always proactive in trying to keep the process progressing in what was a protracted timescale due to a long chain. Thanks for all your help.
Andy · 9 October 2024
Agent replied · 23 October 2024
Thank you Andy for your great review. Sending best wishes from all the team at Stones Young Sales and Lettings
★★★★★ 5/5
GoogleCan’t recommend enough, Jack is a true star, went much further than the extra mile! Always contactable, even over the Easter holiday, nothing was too much trouble. If you’re buying or selling don’t go anywhere else!
Linda · 16 June 2021
Agent replied · 15 June 2024
Thank you Linda for your great review! It has been a pleasure dealing with you and we wish you every happiness in your beautiful new home. All the team at Stones Young
★★★★★ 5/5
GoogleRecently dealt with Gemma who made the whole process go as smooth as possible. The whole team were kind, helpful and very willing to help in any way they could. I would recommend Stones Young to anyone looking for an estate agents.
Imtiaz · 17 June 2019
Agent replied · 15 June 2024
Hi Imtiaz, thank you so much for your kind review. It's been an absolute pleasure dealing with you and thank you so much for for your lovely gifts. All the team at Stones Young
★★★★★ 5/5
GoogleStones Young were great from start to finish. Found me a buyer within a week of my house being put on the market. They dealt with all the viewings and found me another buyer within hours of the first one pulling out. All the staff are very knowledgeable and professional and communication was great. Thank you so much to all of you.
Andrea · 19 October 2023
Agent replied · 15 June 2024
Thank you Andrea for your lovely review. You have been a pleasure to deal with. Sending best wishes from all the team at Stones Young
★★★★★ 5/5
GoogleStones Young from the initial time of marketing the sale of our house until the time of completion were efficient, friendly and readily providing us with on-going updates as to progress and where there were problems or delay in the process, took the necessary steps to resolve the matter.
We were more satisfied in the performance of Stones Young.
Adrian · 18 December 2023
Agent replied · 15 June 2024
Thank you Mr Fyles for you kind review, wishing you both every happiness in your new home from all the team at Stones Young
★★★★★ 5/5
GoogleWe recently used Stones Young to sell our home. They were super professional, very knowledgeable and reliable whenever we needed an update during the sales process. Would definitely recommend them to anyone else looking to sell a property; 10 out of 10!
Sophie · 26 October 2024
Agent replied · 9 November 2024
Thank you Sophie for your fabulous review. It has been a pleasure helping you sell your beautiful home. Sending best wishes from all the team at Stones Young Sales and Lettings
★★★★★ 5/5
GoogleWe used Stones Young to purchase a property recently and from the initial viewing to picking up keys on completion they were completely professional and offered excellent customer service at every phase of the process. Despite many bumps across the process Jack, was always very communicative and responded to every single enquiry very promptly. We would highly recommend their services whether as a buyer or seller.
Sanam · 16 June 2023
Agent replied · 15 June 2024
Thank you so much, Sanam, for your fantastic review. It has been a pleasure helping you to purchase your new home. Wishing you every happiness for the future from all the team at Stones Young 🏡 …
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