Trusted Agent profile · Blackburn
★★★★★
278 reviews across 1 platform
The Old Post Office 740 Whalley New Road Blackburn, BB1 9BA
Stones Young Estate and Letting Agents's office in Blackburn, at The Old Post Office 740 Whalley New Road Blackburn, is rated 4.7 out of 5 across 278 reviews on 1 platform, including 278 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Stones Young Estate and Letting Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Blackburn.
The Trusted Agent 2026 results for Stones Young Estate and Letting Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gold award
885th of 18,569 UK offices
Top 5%
Every review we hold for the Blackburn office, from every platform, shown as written. First names only.
5/5
GoogleStones young handled my sale , service was excellent from start to finish
Thank you Nadine for your fantastic review and for choosing us to sell your lovely home. Wishing you every happiness in the future from all the team at Stones Young Sales and Lettings
5/5
GoogleFrom start to finish everyone at stones young were amazing. Extremely knowledgeable and helpful throughout, from listing our property to completion. Communication was fantastic and I was constantly kept in the loop with updates as to how our sale was progressing. All of the staff were so friendly too. I would not hesitate to recommend stones young, Thankyou so much!
Thank you Clare for you lovely review, it has been a pleasure dealing with you and helping you sell your beautiful home! Wishing you and your lovely family every happiness in your new home from all the team at Stones Young
5/5
GoogleWhen we decided to put our house up for sale, it was very tempting to go with one of the many online-only agents to save a few hundred quid. We decided not to do that and to go with a local agent instead. We are so glad we picked Stones Young. From the first valuation visit to the day of the handover they were everything you'd hope an estate agent would be. Always responsive, regardless of which member of the team you spoke with. Very pro-active, moving things along so there were no frustrations for us. At the end of the day, Stones Young have such a competitive rate, why would you risk using anybody else? I would recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your wonderful review, we really appreciate it! It has be a pleasure dealing with you both (and your gorgeous pooch!) and helping you sell your lovely home. Wishing you all the best and every happiness in the future. Take care, all the team at Stones Young
1/5
GoogleI would warn buyers and sellers about dealing with this firm. Recently they advertised a land for sale and I was the first one to offer the asking price of £75000 and I was told that they will speak to vendor and will get back to me instead two days later they asked me to put my last and final offer and from that moment I knew there was something fishy going on. I offered £85k and got told the vendor has accepted someone else’s offer similar to mine. I don’t believe this happened despite this I offered further up to £100k as by law the estate agent is required to pass on the offers to the vendor and got told that the vendor didn’t accept the offer. I had funds available in bank and had sent them the proof of funds being available so why would a vendor refuse an extra £15000???? It doesn’t make sense!!!! I wouldn’t trust them for a second. I’m in the process of taking legal actions against them and will update accordingly.
Good morning, we understand that you were disappointed to be unsuccessful with your offer but we acted solely on our client's instruction. There was very high interest in the plot and we received several offers of the asking price and above, therefore all interested parties were invited to make full and final offers. The vendor accepted an offer from another party. At this point you asked to make an increased offer, which as you state, we are required by law to put to our client. They considered your offer but decided to proceed with the other party and reject your offer. This was discussed in detail with you on the day and documented via email to yourself. At no point did we act in a dishonest or unprofessional manner. We would welcome the opportunity to discuss this matter further with you. Regards Stones Young Team
5/5
GoogleI would not go anywhere else to sell a house or to rent a house. They went Absolutely above & Beyond. I had previously attempted to sell my house with an online estate agent with no success (you might think you're saving with other or online estate agents but you won't get value for your money). Stones & Young are not over priced like - Excellent value for money. A big THANK YOU to all the team to get my house sale over the line (Twice).PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your great review, it has been a pleasure helping you sell your property. Best wishes all the team at Stones Young
5/5
GoogleWe bought our new house with the help of the staff at Stones and Young. They were absolutely superb to deal with. Always professional, helpful and courteous. We found them to be more helpful than our own Estate Agents. From initially viewing the property until we collected our keys on completion, the service we received was first class. I would highly recommend them.
Thank you Ruth and David for your fantastic review! We're so happy to hear that you received such great service, it was a pleasure dealing with you. Wishing you every happiness in your new home from all the team at Stones Young
5/5
GoogleI can't recommend Stones Young enough. I sold my house through them, the initial viewing of the property, setting the right price to attract buyers and the paperwork process was really quick and professional. Sorted everything out for me and even chased both solicitors for updates on what stage we were at! Great service. Would definitely recommend.
Thank you Chris for your great review, it was a pleasure dealing with you, best wishes to you and your family from all the team at Stones Young
5/5
GoogleVery professional and very efficient with a personal touch.
Thank you Andy for your review, it's very much appreciated, best wishes from all the team at Stones Young Sales and Lettings
5/5
GoogleSimply amazing! I cannot fault the Stones Young team, from start to finish they made the selling process effortless and stress free.
Thank you so much for your fabulous review. Sending best wishes from all the team at Stones Young Sales and Lettings
5/5
GoogleFriendly and professional staff and excellent service throughout.
Thank you Paul for your great review sending best wishes from all the team at Stones Young Sales and Lettings
1/5
GoogleAVOID STONES YOUNG, THE ARE SCAMMERS AND CON ARTIST. I HAVE HAD A VERY BAD EXPERIENCE WITH THESE AGENTS. THEY WERE MANAGING MY PROPERTY AND I HAD PROVIDED THEM WITH THE KEYS AND THEY TOOK PHOTOGRAPHS WHIST WE WERE PAINTING AND NOT AT THE PROPERTY AND THEY DID'NT EVEN ASK US HOW MUCH DEPOSIT WE WANTED HOLDING. I HAD TO COMPLAIN ABOUT JACK STONES WHO IS A NASTY PEICE OF WORK, AS HE ALWAYS SPOKE TO ME VERY RUDELY AND WAS ALWAYS VERY SARCASTIC. NICK LYDDON IS A VERY BIG LIAR. STONES YOUNG WOULD ALWAYS BE BIASED AND THEY TRIED TO HELP THE TENANT GET BACK HER DEPOSIT, WHEN THEY VERY WELL NEW SHE WAS IN THE WRONG. NICK LYDDON TOLD THE TENANT THAT THE PROPERTY IS IN GOOD CONDITION WHEN IT WASN'T. WHEN I CONFRONTED NICK LYDDON ABOUT IT, HE STARTED STUTTERING AND MAKING EXCUSES, I ALSO ASKED HIM IF HE HAD RECEIVED COMMENTS FROM THE TENANT BECAUSE I HAD RANG MY DEPOSITS AND THEY ADVISED THAT THE TENTANT WILL MAKE COMMENTS AND THE AGENTS WILL BE ABLE TO VIEW THESE COMMENTS AS WELL AS THE PHOTOS AND AGAIN AFTER CONFRONTING HIM HE LIED AND STATED HE HADN'T RECEIVED ANY COMMENTS, BUT WHEN HE SENT THE ADJUDICATORS DECESION ABOUT THE RESULTS IT WAS CLEARLY STATED, TENANT HAD MADE COMMENTS. HE PRETENDED TO LOOK AND STATED THESE HAVE JUST BEEN RECEIVED BECAUSE DISPUTE CASE HAS BEEN CLOSED. I COULD SEE HE WAS LYING THROUGH HIS TEETH. NICK LYDDON ALSO STATED THAT COOKER HOOD WAS ALREADY HANGING BEFORE TENANT MOVED IN WHEN THE ADJUDICATOR FROM MY DEPOSITS DISAGREED AND COULD SEE THROUGH THE PHOTOS THAT WAS INCORRECT AND IN THE END WE WON AND GOT THE DEPOSITS BACK AS WE GOT INVOLVED. I COULD SEE THROUGH THESE CHEATING AGENTS AND WHAT THEY WERE TRYING TO DO AND I WASN'T GOING TO LET THEM GET AWAY WITH IT. DESPITE ME WANTING TO VISIT MY PROPERTY FOR INSPECTION THEY WOULD NEVER TELL ME AND WOULD INSTEAD GO ALONE. EVEN THOUGH WE WERE PAYING TO MANAGE THE PROPERTY THEY WOULD ALWAYS BE BIASED TOWARDS THE TENANT. THE TENANT KATHRYN COUNSELL MADE OUR LIVES HELL. SHE DAMAGED MY PROPERTY, PICKED MY LOCK AND USED MY THINGS IN THE LOFT WITHOUT MY PERMISSION AND SHE NEVER PAYED HER BILLS AND WE USE TO GET COURT AND DEBT COLLECTORS CORRESPONDENCE. STONES YOUNG HELP THE TENANT BECAUSE THEY JUST WANT HER MONEY. TENANT ADVISED ME THAT SHE WAS GETTING ANOTHER PROPERTY THROUGH THE SAME AGENTS BECAUSE SHE KNOWS SHE CAN GET AWAY WITH MURDER THROUGH THE HELP OF THESE AGENTS, SO SHE WILL CONTINUE DAMAGING OTHER LANDLORDS PROPERTY. WE WERE SO STRESSED OUT WE DECIDED TO SELL IN THE END. THE TENANT KATHRYN COUNSELL AND HER DAUGHTER WERE HAVING RAVING PARTIES AND GETTING DRUNK AND POLICE WERE CALLED ON SEVERAL OCCASIONS. THE TENANT WAS DISGUSTING AND FILTHY AND LEFT CONDOMS OUTSIDE OUR PROPERTY, IN THE ALLEY AND BEER BOTTLES AT THE FRONT. SHE BROKE OUR TOILET AND DUMPED ALL HER RUBBISH IN THE OUTSIDE TOILET. SHE LEFT THE PROPERTY FILTHY WITH FAECES IN THE TOILET EVEN THOUGH WE NEVER RAISED THE RENT FOR EIGHT YEARS. THESE KIND OF PEOPLE WILL NEVER PURCHASE A HOUSE BECAUSE THEY GET HELP OFF AGENTS LIKE STONES YOUNG. WHEN WE DID MENTION RAISING THE RENT, IT WAS BECAUSE SHE PURPOSELY STARTED DAMAGING OUR PROPERTY BY FLOODING THE BATHROOM AND CRACKING OUR CEILING DUE TO A MAJOR LEAK. AS A RESULT, THE AGENTS SAID TO US THE TENANT WILL MAKE A LONG LIST OF JOBS THAT NEEDS ATTENTION IF WE WANTED TO RAISE THE RENT. WE HAD HAD ENOUGH AND TOLD THEM WE WANTED TO SELL THE PROPERTY. THE AGENT TOLD US THAT WE WILL GET INTO TROUBLE AND STATED THAT YOU ARE DOING THIS OUT OF REVENGE. WHENEVER THERE WERE FAULTS IN THE PROPERTY, THEY WANTED TO CALL THEIR OWN CONTRACTOR AND HE USED TO GO INTO THE PROPERTY WITHOUT MY PERMISSION. I DECIDED TO GET MY OWN CONTRACTOR AND HE STATED HOW CAN THE TENANT NOT KNOW HOW THE LEAK WAS CAUSED WHEN IT'S OBVIOUS. I URGE EVERYONE TO BEWARE AND DO NOT USE STONES YOUNG OR YOU WILL REGRET IT. . I WOULD NEVER RECOMMEND THESE AGENTS TO ANYBODY TO MANAGE A PROPERTY. UNLESS YOU WANT YOUR PROPERTY TO GET DAMAGED. THEY WILL DO EVERYTHING IN THEIR POWER TO LET THE TENANT KEEP THE DEPOSIT AFTER RUINING THE HOUSE AND LEAVING IT IN A STATE OF DISREPAIR.
5/5
GoogleI would like to start off just saying how wonderful and professional Stones Young have been to me during my purchase. I was very pleased when I contacted them about viewing the house I eventually purchased as they were very friendly and keep to accommodate me with the viewing. throughout all of the process of my purchase they helped me with any questions I had and with advice. They were excellent with communication, which was a big thing for me as the solicitor I used was quite poor in keeping in contact with me and updating me. And they always responded in good time. I would definitely recommend this team to anyone looking for the services they offer as you are going to get a very high quality of service. Thank you guys again for being there for me throughout my purchase! Clare :)
Thank you Clare for your lovely review. It has been an absolute pleasure dealing with you from first contact to completion. We wish you every happiness in your gorgeous new home. All the team at Stones Young ☺️
5/5
GooglePurchased my house through Stones Young, very impressed with the service as a buyer. House viewing was relaxed and Andrew very knowledgeable on local area and house in general. Throughout purchase spoke with various SY members who provided same great courtesy and professionalism. Upon key collection the team gave a little congratulations card which was a nice personable touch.
Thank you Rob for you fabulous review. It's been a pleasure helping you purchase your property. Wishing you every happiness in your new home from all the team at Stones Young
5/5
GoogleExcellent estate agents. Couldn’t fault from start to finish. Everything professional and knowledgeable. Got our house sold within a week for an excellent price. Thank you Stones young and all your team
Thank you for the fantastic review, it has been a pleasure. Wishing you every happiness in your new home from all the team at Stones Young Sales and Lettings
5/5
GoogleExcellent service to help us sell our house. From the valuation to the way the viewings were handled and onto their support during the long wait during conveyancing, the Stones Young team were always helpful, supportive and professional. Highly recommended.
Thank you Lucas for your great review. It has been a pleasure helping you sell your lovely home. Best wishes from all the team!
5/5
GoogleBought a house through Stones Young Blackburn branch. Samantha was really easy to deal with, and nothing was to much trouble. If we ever sell it would be with these guys.
Thank you Ian for you fabulous review. You have been a pleasure to deal with. Wishing you every happiness in your new home. All the team at Stones Young
5/5
GoogleFrom our first meeting with Nigel, to handing over the keys after the sale. The service and support we received from Stones Young was excellent. Everyone I spoke to was courteous, professional, and extremely helpful. I would without hesitation recommend Stones Young to anybody wanting to sell their house.
Thank you Tony for your fabulous review. Sending best wishes from all the team at Stones Young
5/5
GoogleStones young were such a great help during both the purchase and the sale of our properties. We could not of been happier with the patience and cooperation that both karen and Sarah demonstrated throughout. I would 100% recommend their services for anyone that is thinking of selling/purchasing properties.
Thank you for your fantastic review, sending best wishes from all the team at Stones Young
5/5
GoogleWe recently purchased our property via Stones Young. From arranging our viewings to collecting the keys the team were very attentive, professional and always helpful. A special thanks to our main contact Mark, for all his help and services.
Thank you Chantel for your great review, good luck with the renovation! Best wishes from all the team at Stones Young Sales and Lettings
5/5
GoogleExcellent experience with S&Y. I want to thank Jack and Andrew for all their help and support and also the rest of the team.PositiveResponsiveness, Professionalism
Thank you Yusuf for your great review. It's always a pleasure dealing with you both. All the team at Stones Young Sales and Lettings
5/5
GoogleHad a very good experience with the whole team at Stones young, good communication and very professional. They were very understanding and helped reduce the stress that comes with moving home by taking care of everything. Would highly recommend!
Thank you so much Fatima for your great review. It has been a pleasure helping you sell your home. Sending best wishes from all at Stones Young
1/5
GoogleVery poor communication. Decided not to buy and sell current property with them bcz they were just hard to communicate and felt like they are trying to increase the price (both side ) to get better commission. Also they were not much interested in conversations either everytime we called. Unprofessional. No surprise property I was looking still on the market after 6 months in high demand area, however I was told offer is accepted when i rang few times.
Good afternoon, we are suprised to read of your disappointing experience as this is not in line with the excellent service we endeavour to deliver. As we don't have your name or details of the property in question we are unable to investigate this matter further. If you would like to call the office on 01254 682470 we would welcome the opportunity to discuss this with you. Kind regards The Team at Stones Young
5/5
GoogleI cannot recommend Stones Young enough. All the staff were so helpful and friendly and went above and beyond to make the buying and selling process as stress-free as they could. They responded to calls quickly and answered any queries we had. Thank you so much for all your help 💜
Thank you Siobhan for your fantastic review it has been a pleasure helping you sell your property and buy your beautiful new home! Wishing you every happiness for the future from all the team at Stones Young
5/5
GoogleThe sale of our property, the 8 Maricourt Avenue in Blackburn, Lancashire, was executed by Stones Young personnel involved in it in a very professional, very efficient, very friendly and speedy manner, with providing regjular updates of progress, and we are very grateful to all involved in it. Piotr and Chandrika Plachciak
Thank you so much for your fantastic review. It has been a pleasure helping you sell your home. Wishing you both all the best for the future from all the team at Stones Young
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Stones Young Estate and Letting Agents, The Old Post Office 740 Whalley New Road Blackburn won Gold.
Tell us what you need and we'll put you in touch. Stones Young Estate and Letting Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Blackburn.
