Trusted Agent profile · Bitterne

White & Guard Estate Agents Bitterne reviews

4.7

★★★★★ Excellent

257 reviews across 1 platform

5 West End Road, Bitterne, SO18 6TE

White & Guard Estate Agents's office in Bitterne, at 5 West End Road, is rated 4.7 out of 5 across 257 reviews on 1 platform, including 257 Google reviews rated 4.7.

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4.7 / 5

257

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bitterne office, from every platform, shown as written. First names only.

5/5

Google

I engaged with 4 agents when needing to place my late fathers property onto the market. From the initial response; to finding a suitable ‘ready buyer’ from their knowledge and relationships and giving 1st class engagement, I would highly recommend White & Guard for the sale of local properties.PositiveResponsiveness, Quality, Professionalism, Value

James · 25 August 2021

Agent replied · 7 June 2023

HI James, thank you for such a great and honest review of our services - we wish you all the very best for the future and thanks again for choosing White & Guard

5/5

Google

This is my first experience using White and Guard to sell our home. I found their service to be flawless and swift, from initial consultation to arrangements of viewings and sales negotiation. I highly recommend White and Guard for their professionalism and friendliness and would not hesitate to use them again.PositiveResponsiveness, Professionalism

Cathy · 25 August 2021

Agent replied · 7 June 2023

Hi Cathy - thankyou for taking the time to post an amazing 5***** review of our team at Bitterne - we are delighted we could help you have a successful and enjoyable home moving experience and we sincerely wish you all the very best for the future in your new home - Best Wishes from everyone at W&G

5/5

Google

This is my first experience using White and Guard to sell our home. I found their service to be flawless and swift, from initial consultation to arrangements of viewings and sales negotiation. I highly recommend White and Guard for their professionalism and friendliness and would not hesitate to use them again.

Kat · 2 October 2021

Agent replied · 2 October 2023

Hi Cathy - thankyou for taking the time to post an amazing 5***** review of our team at Bitterne - we are delighted we could help you have a successful and enjoyable home moving experience and we sincerely wish you all the very best for the future in your new home - Best Wishes from everyone at W&G

5/5

Google

Staff were professional and friendly. Communication was prompt. The follow-up after the offer was thorough.

Jim · 11 October 2025

5/5

Google

I couldn't be more satisfied with the exceptional professionalism displayed by White&Guard estate agency. From start to finish, they handled every aspect of my property transaction with the utmost expertise and dedication. Their commitment to excellence truly sets them apart. I highly recommend their services to anyone in need of top-notch real estate assistance.

Michał · 26 April 2024

5/5

Google

Kept informed throughout. Any issues were resolved straight away

Liz · 29 November 2025

1/5

Google

Terrible. Won’t buy a house using them at all. Definitely not selling with them.

Alice · 11 October 2025

5/5

Google

Jordan from white & Gaurd was very professional & helpful through out & certainly helped me find my dream home I couldn’t be happier thank you Sarah ☺️

Jimmy · 7 June 2022

5/5

Google

I have to say that White & Guard are very different to all of my past Estate Agency experiences. Right from the word go the Directors and all of the team members at the Bitterne Village Office have been friendly, caring and completely professional. They have in place, a very Professional and well oiled Marketing machine that produced very quick and positive results for us - our house was under offer in a little over a week ! They are truly a cut above the rest and I would recommend them wholeheartedly...PositiveResponsiveness, Quality, Professionalism, Value

David · 25 August 2021

5/5

Google

I'd recommend White and Guard in Bitterne; all the staff there that I've interacted with have been extremely professional and willing to help. We'd struggled to sell our house with a different agent after lockdown, and the enthusiasm White and Guard brought with them was very welcome.PositiveProfessionalism

Mark · 25 August 2021

Agent replied · 7 June 2023

Hi Mark - 100% enthusiasm is the minimum standard for the team at W&G Bitterne and its fantastic that their hard work has paid off for another one of our clients - thankyou for the great review and our very best wishes for the future

5/5

Google

Sale of property was handled effectively and efficiently. Thank you.

Jon · 15 October 2025

5/5

Google

The whole team at white & guard went above and beyond to help us with our purchase. As first time buyers we were not sure of the process but they explained what would happen and were there to assist & answer any questions every step of the way.

Kayley · 26 May 2024

5/5

Google

We couldn’t of been more happier through the whole process of our sale and purchase. We were kept up to date at all times. Communication was great and the staff are all so friendly. We would highly recommend white & Guard.

Lara · 7 June 2022

Agent replied · 7 June 2023

HI Lara - thankyou for the brilliant 5 ***** review - much appreciated and we all wish you the very best for the future

5/5

Google

Selling a property is stressful. They minimise that stress as much as they can. Always on the end of the phone. Great service. They have done all they said they were gonna do. Would recommend them to sell or buy a property with!!PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 25 August 2021

Agent replied · 7 June 2023

Hi Daniel, many thanks for taking the time to pass on a review of our services in Bitterne. We only opened as you know in September and the team will be delighted that you were so impressed with the service. We have extremely high standards to aim for and it is great to hear we are achieving them. We wish you the very best for the future, and thanks again for the 5*.

5/5

Google

White & Guard were incredible from start to finish. We had a particularly complicated case with the sale of our property, but we always felt fully supported by the Bitterne and Hedge End branches throughout the process. Without their help, the sale wouldn’t have happened. They really did go above and beyond for us and no question was too silly. We would 100% recommend W&G to family and friends.

Laura · 9 November 2022

5/5

Google

The service we’ve received from White & Guard during the process of buying our first property has been impeccable from start to finish. They have been amazing and I have nothing but good things to say about them. They ensured we completed by a deadline date we needed and I’ll always recommend them. W&G should be very proud to have Chelsea & Rebekah as part of their team.

Charlotte · 9 December 2022

5/5

Google

It couldn't have gone smoother. The staff were professional, pro-active and absolutely wonderful throughout. Thanks so much for making my purchase a pleasure!

Jamie · 7 May 2025

5/5

Google

Brilliant on the ball service chain would have fell thro if it wasn’t for these people Many thanks Sarah brown

Entourage · 9 November 2022

5/5

Google

They say buying a house is one of the most stressful things in life, and it is but our experience has been made so much less stressful by having Tammie supporting us, I cannot thank her enough for going above and beyond throughout this process. ❤️

Lauren · 26 May 2024

5/5

Google

We had fantastic service and communication from everyone involved throughout the process, from Jamie our sales negotiator through to Leanna our progressor. For what was a particularly time pressured and sensitive process, due to the circumstances of the sale and our mortgage offer, the entire team went above and beyond to ensure our purchase went through on time. Thanks again to the entire team!

Jack · 9 March 2023

4/5

Google

It took us 6 months to complete on our purchase/sale through White and Guard. The sale progression team initially seemed to not be too communicative but once we requested more communication they were great. We are convinced if it hadn't been for the team we wouldn't have got moved in at all! We are very grateful and would always recommend to use them and use local agents.

The · 9 November 2022

5/5

Google

From day 1 the service we received was outstanding. The staff were friendly and personable and Tammie in particular was so understanding of my personal situation and supported me throughout. She, and the other staff there made a very difficult situation much more bearable. Thank you.

Hussey1963 · 26 April 2024

5/5

Google

Absolutely first class. From purchase to completion. Tammy, and the 3 Jodies worked tirelessly to help me through the sometimes stressful journey. I would highly recommend White & Guard. First class estate agents.

Kathy · 18 November 2024

5/5

Google

The level of communication was fab. This wasn't the easiest sale and the guys at White & Guard were superb throughout. Emails answered in double quick time. Calls answered or returned quickly. So helpful 😊. ⭐⭐⭐⭐⭐ Nothing was too much trouble Thank you so much for all you help with this sale you guys really did make it easy. 😊

Natasha · 9 March 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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