Trusted Agent profile · Bishop's Stortford
Verified
★★★★★
171 reviews across 2 platforms
11 North Street, Bishop's Stortford, CM23 2LD
Russell Property's office in Bishop's Stortford, at 11 North Street, is rated 4.8 out of 5 across 171 reviews on two platforms, including 152 Google reviews rated 4.7.
Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.
5/5
GoogleI have been with Russel Property for almost 6 yrs now and I haven’t t had a single problem with them , they respond and solve any issues I have immediately , what amazing is that for all this time I have been dealing with the same two lovely ladies, they know me well and I them, how great is that ?
5/5
GoogleExcellent company to deal with. Very helpful.
5/5
FacebookCan’t recommend Russell Property enough, great service and communication with friendly service. Were happy to assist with any questions we had and did their upmost to make the sale go through smoothly and quickly. Best estate agents in Bishops Stortford by far!
Thank you so much!
5/5
FacebookMy wife and I recently sold a property via Russell Property, Bishops Stortford. We were really impressed by the service delivered by the team but most notably by Josh Davison. Josh provided us with fantastic support from start to finish and in our opinion went over and above what was expected - including out of hours phone calls and responding to our numerous questions! He has deep local knowledge, pocesses great insight and experience into the selling and buying process and is an asset to the Partnership. Having performed a lot of research on which estate agent to contract with, we are really happy to have worked with Russell Property. They provide a professional service with a great success rate but, as demonstrated by Josh, do so with a personal touch and go the extra mile to understand its clients needs. Thank you for everything and we would not hesitate to recommend to family and friends.
5/5
GoogleIt's been a relief and a pleasure to have had our tenancy handled by the team at Russell. The whole process from viewing, to check-in, to after care has been great. Would recommend to anyone looking to rent in the area!
5/5
GoogleThank you Jac! Was a smooth move from first viewing to collecting the keys. Really efficient and friendly staff. Would definitely recommend Russell Property for letting. Sarah
5/5
GoogleI have used Russell Property on a number of occasions when letting property in Bishop's Stortford. Jac, Abbie and the whole letting team have been very proactive in getting the right tenant and achieving top end rent. They are a pleasure to deal with and make the whole process hassle free. Thank you.
5/5
GoogleThe renting team at Russell Property have been great to work with over many years.
5/5
FacebookCan't recommend Russell Property, in particular Josh, highly enough. They are extremely professional & a pleasure to deal with. Made a notoriously stressful experience very easy. Thanks again!
5/5
GoogleVery professional and efficient rental process. Thorough but fair with check in / out and very quick to initiate deposit return process. Rachel and her colleagues were very considerate and helpful with their communication throughout.
5/5
GoogleGreat experience selling our first home with Russell Property - the team secured a buyer at exactly the right moment and supported us and our buyer all the way to completion, successfully liaising with a long chain. Russell Property demonstrated excellent knowledge of the local market combined with a friendly and professional team. Without Russell Property we would not have been able to buy our dream home - highly recommend
5/5
GoogleI have rented a property for the last 8 years from russell property. They are a fantastic letting agent looking after there clients. Nothing is ever to much and they respond so quickly. NICOLA is a valuable member of the team and i would highly recommend using Russell Property
5/5
GoogleI had such a great experience when working with Russell Property to find a property to let. The team was very efficient and quick to reply to any queries I had about the property.
5/5
GoogleFirst experience with an estate agent/property management and was very nervous as heard lots of horror stories from friends but cannot fault Russell Property. Been in our rental for over a year and any problems with the house/appliances they sort super quick with no hassle, completely stress-free!
5/5
GoogleThe team at Russell were fantastic from beginning to end - from Tom and the valuation and quick sale with a serious buyer to the amazing efforts of Vanessa in coordinating solicitors and getting the sale through. Communication was on point throughout and I am so pleased I used them - highly recommend their services :-)
4/5
GoogleDecent agency. Dealt with them for a purchase. Vanessa was helpful.
1/5
GoogleProtect your tenants and reflect this in your practice and policies. Despite 3 months notice, sourcing new tenants and upping rent by £100p/m, it cost us £1,065 (£59 short of our deposit) to leave due to employment relocation. Appalling conduct despite being model Tenants.
5/5
GoogleGreat to work with estate agents who hustle and get the job done...will always look to use them again for buying and selling. Well done to everyone involved
5/5
GoogleRacheal at Russell properties has been so lovely and helpful, we very much enjoyed living in our rental and dealing with Russell properties who we would recommend.
5/5
GoogleThis is highly professional and friendly team, Pippa particularly is so helpful, responsive and easy to deal with, it’s been a pleasure dealing with her.
5/5
GoogleExcellent service in getting a tricky house sale over the line. Very friendly and helpful staff. Not part of a large chain. Would highly recommend.
5/5
Googleexcellent customer service , very professional and knowlegeable friendly team, got my home and very happy , well done you team , Rachel Hunt you are Amazing , Thank you so much for your great help.
5/5
GoogleRussell Property have recently helped us to sell a house which belonged to a relative who sadly had to go into a nursing home last year. They could not have been more helpful, they did all the viewings for us and kept us up to date with …
5/5
GoogleGreat service and help from Ellie, super quick to get any questions answered and very accommodating with organising viewings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
