Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI would definitely recommend the…
I would definitely recommend the Bishops Stortford office, the whole team were very helpful & professional with what was a complicated sale. Doug Whybrow was extremely helpful & approachable and it was very reassuring to know that he was always available to help me out with any issues that arose. A big thank you to Doug. I also used the services of the lettings department who were all very friendly & helpful. George was particularly helpful and worked very hard on getting the rental all sorted on what was an extremely tight time schedule. It was a real challenge for him but he did it! Everybody that I had dealings with were very friendly & professional.
Karen · 12 December 2018
Agent replied · 13 June 2024
Thank you Karen for recommending Intercounty and your 5 star review. It is lovely to hear the team were friendly and professional.
★★★★★ 5/5
TrustpilotProfessional, friendly and 5* service!
Thank you so much to the Intercounty team but especially Harry Stylianou, who from the very start dealt with my rather difficult request with professionalism, determination and a true caring attitude. Showing me round the property on two occasions was done perfectly and made me feel confident. My phonecalls and emails were also dealt with very promptly. A big thanks to George also for helping finalise everything. Couldn't have done it without these two, and I am truely thankful for making a very stressful task, as easy as can be! x
Katie · 29 November 2018
Agent replied · 13 June 2024
Thank you Katie for your review. It is lovely to hear Harry and George provided a 5 star service.
★★★★★ 5/5
TrustpilotThis is why you pay professionals!
Intercounty have provided an exemplary service throughout the sale of our property in Bishop's Stortford. They managed expectations in a highly professional manner and everyone communicated with warmth and friendliness at all stages of the transaction. In these slightly uncertain economic times you certainly get what you pay for - and I feel that Intercounty have earned every penny of their professional fee. In my view their charge is very reasonable for the great job that they did.Particular thanks to Bob Jones (for his highly accurate initial take on current market conditions and prevailing prices) and to Doug Whybrow (for driving the transaction through to exchange with efficiency, attention to detail, and good humour!). ThanksMatthew
Matthew · 26 October 2018
Agent replied · 13 June 2024
Thank you Matthew for your review, it is lovely to hear the team at Bishop's Stortford provided exemplary service.
★★★★★ 5/5
Trustpilotfantastic from start to finish!
Firstly Helen was fantastic at getting people through the door, following up and actually trying to sell the property. Her knowledge of the local areas and experience was definitely a benefit to us.I can’t speak highly enough of the work Doug put in as the Sales Progressor. He was constantly chasing loose ends, and ensured that the exchange and completion targets were met in order to satisfy the whole chain. Very professional service and excellent communication.Thanks for your hard work, Claire and I are extremely grateful!
Dan · 22 August 2018
Agent replied · 13 June 2024
Thank you Dan for your review, its lovely to hear we provided a professional service with excellent communication.
★★★★★ 5/5
TrustpilotDimple Johal;
Dimple Johal;Excellent! Dimple manages our rental properties with Intercounty. Over the years we have had experience with a number of staff at Intercounty, Dimple is one of the best. She has demonstrated over a period of time that she is completely professional, reliable, experienced and very sensible and practical in the management of our properties. We have complete confidence in her to manage the day to day issues and requirements and more importantly to deal with the more complex and challenging issues which arise every so often. Her analysis of situations is sound, as is her advice. This confidence for us is especially important to us during the times when we are away and need to leave things in safe hands.Dimple keeps in touch and always responds to emails and telephone contact. Dimple is very approachable, we can openly discuss issues and problems, confident that she works and advises to our best interest. No reservations, we have confidence in Dimple.
G · 26 July 2018
Agent replied · 13 June 2024
Thank you Mr Randall for your review, it is lovely to hear that Dimple has been professional, reliable, experienced and practical in the management of our properties.
★★★★★ 5/5
TrustpilotExcellent Service!
We invited a few estate agents to provide us with a valuation, and also considered selling via one of the new online estate agents. We decided to go with Intercounty even though even though they weren't the cheapest option. What a great decision! The whole team listened to our story and concerns and ideas. Special thanks to Will and Peter for initiating the sale, especially Will! Also many thanks to Ellen for arranging the mortgage and also to Doug for keeping us up to date on the progress and dealing with our questions and keeping the sale on progress. Would we use them again? Yes! But now we're in our dream home there really shouldn't be a need to!
Kev · 25 July 2018
Agent replied · 13 June 2024
Thank you Kev for your 5 star review, it is lovely to hear the whole team have provided a great service and you are now living in your dream house.
★★★★★ 5/5
GoogleMy boyfriend and I have just started to rent our first flat through Intercounty, with Sheli managing everything for us. It has been a really easy and stress free process as Sheli has been very helpful and kept us regularly updated from the start. I couldn't recommend Intercounty and Sheli enough, thank you so much!
Charlotte · 21 June 2023
Agent replied · 20 June 2024
Thank you for the fantastic review Charlotte, we hope you are settling in to your new home.
★★★★★ 5/5
TrustpilotIntercounty in Bishop’s Stortford
Intercounty in Bishop’s Stortford were very informative and professional in dealing with both the sale of our property and purchase of the new one. Doug Whybrow kept us well informed throughout the conveyancing process with regular phone calls to both ourselves and our solicitor. James Nunn and Olivia Vanlint continuously supplies us with information on new properties and viewings during the house hunting process, keeping us in the loop with everything going on. Would highly recommend this branch.
Mr/Mrs · 15 August 2019
Agent replied · 13 June 2024
Thank you for your review Mr & Mrs Hawkins. Its lovely to hear you would recommend our branch in Bishops Stortford.
★★★★★ 5/5
GoogleI can safely say that the support from Intercounty and Jake were great . He booked same day viewing and was very polite and profissional.
We have received support and feedback for all the process . Great experience! Thank you
Evellyn · 21 May 2024
Agent replied · 20 June 2024
Hi Evellyn, Thank you very much for the kind review. It was great to meet you yesterday, I appreciate the property was not quite right for you but I am looking forward to venturing other options in the very near future. Best Wishes, Jake
★★★★★ 5/5
TrustpilotVery impressed
The team in Braintree exceeded our expectations ; polite, informative and efficient. In particular the assistance, guidance and support from Nic was beyond any expectation. The age and nature of our property presented some challenges and over some time other agents had tried and failed. Intercounty managed to do what others did not and the change in the quality of viewer, once we switched to Intercounty was quickly apparent, we soon moved to a sale. Proceeding to completion on a listed building however of this age was never going to be an easy process and this turned out to be the case. This is where Intercounty really excelled. Mediating between us and our buyer, providing solutions to awkward problems; providing tradesmen where we could not and through this saving us saving. This is the reason why I would not hesitate to recommend Nic and the Braintree team to anyone.
Mark · 23 March 2018
Agent replied · 13 June 2024
Thank you Mark for your recommendation and 5 star review, its lovely to hear the team at Braintree exceeded your expectations.
★★★★★ 5/5
TrustpilotBraintree - Would highly recommend
Extremely friendly Estate Agency, very welcoming and are always willing to help out their clients, they have been a great help and guidance for my partner and I moving to Braintree. Thank you guys for all your help. Big shout out to Nick, James and Dominic in the Braintree Branch who helped us through the process of buying our first house and always on hand to let us in and see the house whenever we want. Thank you so much guys.
Roxy · 1 December 2017
Agent replied · 13 June 2024
It is lovely to hear our team at Braintree were a great help and guidance, thank you Roxanna for your 5 star review.
★★★★★ 5/5
GoogleI cannot recommend William and the team at Intercounty enough. They offered great advice on how best to market our property and gave an honest and realistic valuation. We had an offer agreed within a week! William worked tirelessly until exchange and completion. I can completely understand why Intercounty has the largest market share in Bishop`s Stortford - they are honest and hardworking and deserve it. Thank you William and team.
Emma · 21 June 2021
Agent replied · 20 June 2024
Thank you for your kind words. William and the team will be so pleased to see your lovely review. Good luck in your new home.
★★★★★ 5/5
TrustpilotGreat company to deal with
I have been dealing with Intercounty for many years , both for sales and rental .I have found them to be very professional and extremely helpful with all aspects of sales and letting .In particular Doug Whybrow on sales has been amazing , he kept me updated on the progress of the sale constantly ( it was a slow one ) but he did all the necessary chasing all the time . Very friendly guy to deal with also , so full marks to him . Julia Samson in rentals has also been very good at her job , I found her to be very professional in all my dealings with her . So I would thoroughly recommend Intercounty for any sale or let .
Avril · 21 October 2017
Agent replied · 13 June 2024
Thank you Avril for your 5 star review, it is lovely to hear that both Doug and Julia have been amazing.
★★★★★ 2/5
TrustpilotPurchased despite Intercounty, not because of them
We have had a mixed experience that got progressively worse as exchange in contracts approached. We twice arrived at the point where my wife and I agreed to pull out of the purchase due to questionable levels of service, rescued at the last minute by progress. Despite the purchase being agreed, there was an overly aggressive air in the way some communications were handled, as if to try and close a deal that was already closing. This was probably not helped by the Vendor, but your job as agents is to broker between two parties, a job I feel was not handled very well at all. Indeed your involvement at times only served to confuse and delay. There was also a poor attempt at creating urgency in responses when responses were actually owed by yourselves. You were called on this and back-tracked over a period of 24 hours. I would be happy to discuss further either face to face or on the phone, but don't do not have the time to write in the required depth.
Mr · 10 October 2017
Agent replied · 13 June 2024
Thank you Mr Sibley for taking the time to provide us with your initial views. We are aware that your transaction was protracted due to other parties in the chain. We try where possible to assist in these often difficult times and would appreciate the opportunity for a more in depth debrief and how you feel we could have assisted you further. My phone number is 07772 244096 or i am happy to meet you face to face.Many thanks,Tim Simpkins, Sales Area Director
★★★★★ 5/5
TrustpilotWe used Intercounty recently to sell …
We used Intercounty recently to sell our property and had previously been on the market with another agent for 5 weeks and only had 2 viewings during that period. We changed to Intercounty and the viewings increased significantly and the potential buyers were all qualified beforehand and in a good position to proceed. Within 2 weeks we had an offer which we accepted and subsequently completed.I was very happy with Intercounty and Andrew Kershaw and his team kept us regularly updated throughout the process and so I would certainly recommend their service.
Nick · 5 October 2017
Agent replied · 13 June 2024
Thank you Nick for taking the time to write a review and recommending Intercounty.
★★★★★ 5/5
GoogleHaving recently dealt with Olivia at Inter County Lettings - I can only say what a fantastic service they've provided , Olivia has been exemplary
I'd definitely recommend
Stewart · 26 November 2024
Agent replied · 10 December 2024
Thank you for your kind words Stewart, it was a pleasure managing your property.
★★★★★ 5/5
GoogleWe purchased a house via Intercounty Bishop's Stortford a few weeks ago. We had a great experience from initial contact with Helen Mehmet and Harry Stylianou through to completion with Doug Whybrow. Doug has been very cheerful, positive and proactive, chasing updates up and down the chain. A shining example of good customer service.
Suthan · 21 June 2023
Agent replied · 20 June 2024
Thanks so much for sending in this review
★★★★★ 5/5
TrustpilotIntercounty, Braintree
After finding a buyer for our house in a couple of weeks, it came to light that the solicitor we had when we bought it had not registered it correctly on the Land Registry. A simple sale turned into months of sleepless nights, tantrums and tears whilst the recommended solicitor corrected this major mistake. Along the way a new buyer was found and the sale went through after 8 months. Nick, Dominic and James were there for every phone call, visit, grumble, moan and laugh. Worth paying a commission to this lot.Karen and Allan
Karen · 1 July 2017
Agent replied · 13 June 2024
Thank you Karen for writing your review.
★★★★★ 1/5
GoogleAs a first time buyer I had encountered lots of agents but the worst experience was with Intercounty Bishops Agents. They will book you in for a viewing in a Friday afternoon ,so you get to travel 2hr in your way to see the property and then you get there and the owner doesn t know anything about the viewing.That is so unprofessional 🤬🤬🤬🤬🤬
Andreea · 21 June 2022
Agent replied · 20 June 2024
Following on from your review would you be kind enough to email me? I have checked with the branch and we have been unable to locate a failed viewing. That being said we only have a first name to work on. My email address is jamessutton@intercounty.co.uk. Many thanks
★★★★★ 5/5
GoogleGreat staff, very helpful and friendly. Absolutely perfect service since day one. They helped me a lot through the referencing and paperwork process, specially for a foreigner and new comer as myself. I would highly recommend Intercounty letting for anyone who looks for perfect service and lovely helpful team. My Thanks to Reece Malcolm, Reece Knight, Ryan Goullee and Sheli Choudhury for their help.
Hasan · 21 June 2022
Agent replied · 20 June 2024
Great to hear about the fantastic support the team have provided - thank you
★★★★★ 5/5
TrustpilotPurchase completion
Intercounty were my vendors agents and I have to say from start to finish we’re a pleasure to deal with. The chain was extremely challenging at times but these guys stayed positive and up beat throughout and the levels of communication were second to none. I would have no hesitation is recommending this company to anyone. Special thanks to Doug, Will and Olivia for all the support in getting the sale completed 💪
Daniel · 23 October 2020
Agent replied · 13 June 2024
Thank you for your review Daniel! It's lovely to hear that you're happy with our Bishop's Stortford team. We will be sure to pass on your thanks to Will, Olivia and Doug.
★★★★★ 5/5
GoogleWe completed a sale with Intercounty just last week and have to say they were professional, friendly and "on it" from the beginning. Doug was a fantastic help and smoothed out last minute creases, always with a smile on his face! Thanks to the whole team for their help :) Giles & Emily
Giles · 21 June 2023
Agent replied · 20 June 2024
Great to receive feedback like this - thank you so much
★★★★★ 5/5
GoogleI would like to give special thanks to Charlie Cummins, who was extreamelly helpful in the process of searching the right house for our family! He has really proffessional approach and I want to strongly recomend him! Great customer service! Big thank you from my family! Keep up the good work Intercounty team!
Veselin · 21 June 2023
Agent replied · 20 June 2024
Thank you for the kind review Veselin. We are pleased to hear how well your property search was handled by Charlie and the team. Many Thanks
★★★★★ 5/5
TrustpilotGreat service from Doug and team at…
Great service from Doug and team at Intercounty From the moment of putting the house on the market to selling Doug and team were fantastic. Such great customer service. We used Intercounty 13 years ago to sell our house and would only ever use them to sell as they really do provide the best localised service. Doug kept us in the loop and was always positive, friendly and helpful. Thanks also to Will, Angela and Jack.
Natasha · 25 July 2019
Agent replied · 13 June 2024
Thank you for your review Natasha. It is really lovely to hear about your experience with Intercounty and the customer service provided by our team.
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