5/5
GoogleBrilliant service, Ryan, Reece and Sheli were very professional and kept us updated the whole way. Thank you.
Trusted Agent profile · Bishop's Stortford
Verified
Intercounty Bishop Stortford reviews in Bishop's Stortford
★★★★★
1,610 reviews across 3 platforms
21 North Street, Bishop's Stortford, CM23 2LD
Part of Intercounty, see every office.
Intercounty's office in Bishop's Stortford, at 21 North Street, is rated 4.7 out of 5 across 1,610 reviews on three platforms, including 948 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Intercounty won in 2026.
948
Reviews on Google
This office
641
Reviews on Trustpilot
Business-wide
21
Reviews on allAgents
Business-wide
Reviews
Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.
Google2/5
TrustpilotOk ish!!
Estate agents are ok, good communication.Lettings - as a landlord I wouldn’t bother paying the extra to have them check your property as not convinced they actually do by the way mine was left in, trying to get some deposit back for cleaning and repairs was stressful, very much on the tenants side and not the landlords!!
Agent replied · 5 July 2023
Thank you for feedback Victoria, it enables us to continually review what we do. Certainly it is frustrating if a property is not returned how we as agents and yourself as a landlord would have wished, however this is the purpose of a third party checkout and I understand it was noted within this report. I believe at this point our property management team were able to obtain quotes, agree deductions with the minimum of fuss from the vacating tenant and get a prompt payment made. It is nice to hear that communication was good. If you would like to discuss this matter further please email me at jamessutton@intercounty.co.ukMany thanks,James SuttonLettings Area Director
5/5
GoogleThe whole house buying process was handled by Doug and his team without any problems, they are easy to communicate with and answer queries quickly and efficiently.
5/5
GoogleWe rented with Intercounty for 6 years. Dimple Johal was really helpful and always very responsive which made the whole experience very seamless and a happy one!
4/5
GoogleHelen Mehmet was the stand out Colleague for our recent move, without her help I doubt we would have been able to move to where we wanted, and as smoothly as it went. Worth paying the extra money for
5/5
GoogleMy wife and I have been very impressed with Intercounty throughout our recent sale. They played a pivotal role in finding our buyer and were especially supportive and patient while my wife was Hospitalised for a month during the sale …
5/5
GoogleI had a good experience with Intercounty! I recently had a problem with my bathroom and contacted their online repair service. I was pleasantly surprised by the speed with which they resolved the issue (contacted in the morning and resolved …
5/5
GoogleI was shown properties yesterday by Hollie and Natasha. I found both ladies polite, professional,friendly and knowledgeable. Communication via email and phone was also great. Thank you 😊 …
5/5
GoogleI went for a viewing today hosted by Hollie Smith, what a pleasure, very professional, explained clearly and in depth what I needed to know. Very helpful. Definitely recommend.
5/5
TrustpilotEloise at inter county…
Eloise at inter county was very friendly, competent,professional and a joy to deal with …. I hope inter county look after her well she is a great asset to the company and I was very happy with her work and finding a very suitable tenant…. Thank you so much.
5/5
GoogleKatie and Nastasha are great to work with and true professionals. They are both well informed and very motivated.
Agent replied · 16 April 2024
Hi Antony, thank you for the lovely review. Wishing you the best of luck moving forward. Best wishes, Katie and Natasha.
5/5
GoogleSheli Choudhury and Katie did a very good job providing all the necessary information, handing the keys over etc. Excellent customer service, I must say. Thank you very much.
5/5
GoogleI recently viewed a property for rent and dealt with Ryan who was absolutely helpful and informative.
5/5
GoogleThank you Intercounty Bishop’s Stortford, especially Ryan who is very helpful, professional and always prompt in response.
5/5
Trustpilotrenting with intercounty
Intercounty helped myself & my partner find the perfect rental property. They conducted themselves in an extremely professional manner as well as being friendly and approachable at all times. They answered all my questions and made the move a smooth process. Harry & Reece in particular were very helpful. I would highly recommend intercounty!
Agent replied · 5 July 2023
Thank you for your review Amy - We are glad to have been a part of your journey in finding you a property.
5/5
GoogleI am very grateful to leave my property to the Letting management at Intercounty. I need to know that problems are dealt with promptly and efficiently, and be kept informed of what is happening. I have found Dimple does this and also is always pleasant to speak to or correspond with by email .
Agent replied · 4 June 2023
Thank you Alis for your review, its lovely to hear Dimple has dealt with any problems efficiently and promptly.
5/5
GoogleWe bought our house through intercounty and the process, even in the midst of a pandemic, only took two months. A large part of this is down to how well Doug who manages sales progressions dealt with our purchase. Nothing was too much to ask, even after we moved in and we needed a few questions answered from the previous owner. We also found Helen on the sales side to be very knowledgeable about the area and she provided some excellent information on the history of the property as well as ideas for development etc. All in all a very positive experience with Intercounty Bishops Stortford
5/5
GoogleWe had exceptional service from Intercounty for our sale and purchase (they managed both), I can't praise them enough. In a difficult market we had issues with the chain, which looked beyond repair at one stage. The Intercounty team (namely Doug and Jack) managed to find us another buyer and purchase at the 11th hour and negotiated so that the deal worked for all. The process was then carefully brought to a close. In my experience, having moved several times before, it is rare to find an agent that takes care of its customers as well as Intercounty Bishop's Stortford does!
5/5
GoogleMassive thank you to Intercounty for a fantastic service. It has been an incredibly tough time due to going through a divorce and having to sell my home - not to mention the global pandemic - and at times it has been very overwhelming dealing with it all on my own. Thank you in particular to Olivia, who I dealt with at the beginning of the process who was so helpful, friendly and bubbly and secured a sale for us in a matter of days, and also to Doug - my superb sales progressor/therapist who went above and beyond! I think I've spoken to Doug more in the past few months than I have my own mother! Thank you for being the only one (it seemed) who communicated through this whole process and getting things done!!! I will definitely use Intercounty again. :)
5/5
GoogleWhen I phoned Helen at Intercounty I shared how worried I was about selling during Covid times. Since we have been shielding since March it was impossible to get used to the idea of having people round to view our house. Helen reassured me that we could do the whole process online as much as possible. I took pictures, not all of them were great but Jack at Intercounty advised me about this so I tried again. I then put together a detailed virtual tour and asked Intercounty if they could share this with anyone interested. If they were still interested they could then come and view the house. It just took two viewings with windows open, masks on and social distancing to get a good offer. I can't believe we did it! Thank you Intercounty at Bishops Stortford for such a reliable service! I would highly recommend you!
5/5
GoogleGreat service from these guys, special thanks to Harry Stylianou who saw my case through from start to finish, despite all obstacles. He is thoughtful, compassionate and always upbeat! Never change Harry!
5/5
GoogleIntercounty did an amazing job at helping, supporting and organising the whole sale process in a very smooth way. We were delighted with Doug's proactive attitude who kept us updated with emails and telephone calls all throughout. He was also very patient with my questions taking time to explain every next step we had to take to speed things up. I would highly recommend Intercounty for their professional, reliable and friendly attitude. Thank you!
5/5
GoogleI am a first time landlord and went to Intercounty in Bishops Stortford to help find tenants on a intro only basis, I found Harry Stylianou and Reece Knight in the lettings team to be extremely helpful at every step of the way from updating me after each viewing to getting my first tenants in within a few weeks, I would not hesitate to use them again in the future and recommend their service
5/5
GoogleI wanted to say I spoke to Reece Malcom really friendly and excellent customer care skills. Answered all my questions and was very helpful with viewings.
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Awards
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Intercounty Bishop Stortford
Has Intercounty Bishop Stortford won any awards?
Yes. Intercounty Bishop Stortford won Platinum in The Trusted Agent 2026 awards.
