5/5
GoogleWe had a great experience with Natasha during an apartment viewing. She was professional, knowledgeable, and made the process smooth and easy. Highly recommend her for anyone searching for a new place!
Trusted Agent profile · Bishop's Stortford
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Intercounty Bishop Stortford reviews in Bishop's Stortford
★★★★★
1,610 reviews across 3 platforms
21 North Street, Bishop's Stortford, CM23 2LD
Part of Intercounty, see every office.
Intercounty's office in Bishop's Stortford, at 21 North Street, is rated 4.7 out of 5 across 1,610 reviews on three platforms, including 948 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Intercounty won in 2026.
948
Reviews on Google
This office
641
Reviews on Trustpilot
Business-wide
21
Reviews on allAgents
Business-wide
Reviews
Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.
Google5/5
GoogleIn our recent search for a rental property, we have found the team at Intercounty to be extremely efficient. In particular our face to face contact with Ryan. Ryan has shown a high level of professionalism and knowledge in assisting us get set up. We are very grateful for this guidance and advice.
5/5
GoogleDoug Whybrow was very helpful.
5/5
TrustpilotBest Rental Company in Town
Have used Intercounty for years now for our rental property. The reason being "Helen White'. Can not fault the service she provides - professional and trustworthy and always cheerful and happy to help with any concerns you have, taking the pressure off of what can be a stressful experience. Well done Helen and please never leave !!!
Agent replied · 5 July 2023
Thank you Rachelle for your review, it is lovely to hear you Intercounty provided a professional and trustworthy service.
5/5
TrustpilotExcellent service from Braintree branch
I was very pleased with the way Caroline, james and Luke from the Braintree branch manged my let.The property was presented excellently both on the internet and on the brochure.From start to finish everything was very professional and helped me to make the right choices regarding the tenants.Very well managed and helpful. Would recomment without hesitation.
Agent replied · 5 July 2023
Thank you for your review J McLean and thank you in advance for recommending us. It's fantastic to hear how Caroline, James & Luke dealt with your property and found you the right tenants.
5/5
TrustpilotMy experience with them has always been…
My experience with them has always been efficient (especially Dimple).
Agent replied · 26 June 2024
Thank you Mr Black for your review
5/5
TrustpilotA very professional estate agents who…
A very professional estate agents who have helped us through at a journey through renting. The team are extremely professional polite and courteous. Ricci the letting manager was a very down to earth and friendly who guided us through all steps from viewing right up to referencing. I would totally recommend that you sell buy and rent Intercounty
Agent replied · 5 July 2023
Thank you Amanda for the 5 star review and recommending Intercounty.
5/5
GoogleNatasha showed me round a property and she was super friendly and made me feel at ease which helped as it was the first time I was viewing on my own
5/5
TrustpilotExcellent service
Excellent service, Rebecca was very professional. Highly recommend
Agent replied · 5 July 2023
Thank you for your review Solange. Its lovely to hear you would recommend us.
5/5
GoogleHave been really impressed with the communication from first putting our house on the market to exchange. Thank you to Doug Whybrow who guided us to exchange and explained everything in a language we could understand. First class
3/5
TrustpilotNice people to deal but high fees.
Nice people to deal with and they were the agents who were first to find us a tenant, but the management fees are the highest percentage we have come across and we are having to chase for them to complete services offered and requested well before check in date, which is complicating matters relating to changeover of utilities.
Agent replied · 5 July 2023
Thank you for your feedback and your positive comments regarding our staff.They are very experienced and I have checked the situation to gain a better understanding of the issues.I can reassure that every effort will be made on your behalf to resolve this as quickly as we can but we ourselves share your frustrations when we are dealing with third parties.With reference to fees we regularly review our competitors and given many agents often charge quite high set up costs these should be factored in to give a true comparison.I do trust we can find resolution shortly but always please do let us know your concerns and we will do our utmost to help.If you would like to discuss this matter further please email me at jamessutton@intercounty.co.ukMany thanks,James Sutton, Area Lettings Director
5/5
allAgents"Doug was a pleasure to deal..."
Doug was a pleasure to deal with. He kept us regularly updated with our purchase, always friendly, always positive. Overall a great experience!
5/5
TrustpilotThroughout the whole process of us …
Throughout the whole process of us selling and buying our house intercounty have been superb helpful in every way and so friendly and approachable. Massive thanks to Nic James and Dominic. And would recommend them to anyone in the future. Thanks again.
5/5
GoogleAbsolutely outstanding, so professional and friendly. If you have a question or any concerns they act on it immediately. I have a serious health condition and my sale has been very stressful which is not Intercounty’s fault at all and I …
4/5
GoogleI have been using Intercounty to let out my property for many years and have always found them helpful. In particular, whilst I am not very computer literate, and find their relatively new interface difficult to use and confusing, I have …
5/5
GoogleOutstanding service and highly professional engagement. My partner and I are very satisfied with Intercounty and feel valued in our search for the right property. I must give particular mention to Helen - with whom we are so glad to have …
5/5
GoogleI really had a good experience with intercounty in my search for a couples room to rent. They were deligently communicative professionals my most gratitude goes to Katie and sheli they kept me updated whenever l had concerns. We are so …
5/5
TrustpilotVery friendly and helpful team
Very friendly and helpful team. As I have been told, "we try to create a sort of a relationship with each client so that we know for sure how to help best and how to work things out so that everyone is happy." I can tell that I am really happy with the services they offered. Oana
Agent replied · 5 July 2023
Thank you Godeanu for your review, is lovely to hear the team were friendly and helpful.
5/5
TrustpilotVery good customer care
Very good customer care, thanks George
Agent replied · 5 July 2023
Thank you for your review Andrei. It's great to hear you were looked after by George. We will be sure to pass on the feedback.
1/5
TrustpilotOver charging for unnecessary services
As a landlord letting a property through this company they charge you for unnecessary services without seeking approval and then have the audacity to take the money from your rent without your agreement. They certainly do not have your best interests in mind, just how to make more money out of you and increase their own profits at your expense
5/5
GoogleIt was great and very smooth transtion especially with the much assistance by Ms Sheli. She did a great job to guide us through being first timer tenants in UK
5/5
GoogleGreat service from marketing and selling my property to helping to secure my new home. Great service from Charlie managing viewings and offers, and then Doug as a sales progressor.
5/5
TrustpilotA great team
A great team! Customer Support is a great one!
Agent replied · 5 July 2023
Thank you Andrei & Cristina for your lovely review.
5/5
GoogleWe are renting for the first time in Bishops Stortford. Intercounty, more specifically Harry and Natasha have been incredibly helpful with their local knowledge and responsiveness.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Has Intercounty Bishop Stortford won any awards?
Yes. Intercounty Bishop Stortford won Platinum in The Trusted Agent 2026 awards.
