5/5
TrustpilotGreat experience
Great experience, thank you.
Trusted Agent profile · Bishop Auckland
Robinsons Bishop Auckland reviews
★★★★★
1,819 reviews across 3 platforms
120 Newgate Street, Bishop Auckland, DL14 7EH
Robinsons's office in Bishop Auckland, at 120 Newgate Street, is rated 4.8 out of 5 across 1,819 reviews on three platforms, including 30 Google reviews rated 3.8.
Reviews
Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent service and reasonable price…
Excellent service and reasonable price agreed for the sale. Robinsons team kept us up to date throughout the process and great liaison through the sale.
Agent replied · 16 June 2024
Hi Paul,Thank you so much for your review and positive comments ref our Darlington office. it is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotAngela based in the Crook branch was…
Angela based in the Crook branch was extremely helpful and went the extra mile - great ongoing communication would definitely recommend using Robinsons
Agent replied · 16 June 2024
Hi Joanne,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotHouse sale
I had a first class sale with Robinsons, staff were always efficient and friendly and I almost always dealt with the same person which was a big help.
Agent replied · 16 June 2024
Hi Traceylovely review!!Thank you so much. The team at Darlington will be thrilled.RegardsSimon Wright.Director.
5/5
TrustpilotThey are very friendly and helpful they…
They are very friendly and helpful they have kept us informed at all times and assisted our purchase through teo lockdown and over christmas.
Agent replied · 16 June 2024
Hi Joan,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotI had a really great experience when…
I had a really great experience when buying my house through Robinsons Darlington all the staff are really nice helpful and kept me upto date with my purchase.
Agent replied · 16 June 2024
Hi FionaThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotNo problems at all.
No problems at all.Keith and his office team are very easy to deal with and answered every query.A very positive attitude by everyone I dealt with.Would recommend 5*
Agent replied · 16 June 2024
Hi DeanThank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent customer service
Excellent customer service - constantly chasing all parties and updating on progression of sale. They ensured everything worked to a timescale which resulted in a smooth sale.
Agent replied · 16 June 2024
Hi Mr WhiteheadThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotFirst class service from start to…
First class service from start to finish, could not fault the Spennymoor team. Excellent communication and regular updates. I have no hesitation in recommending them. Many Thanks
Agent replied · 16 June 2024
Hi AshleyThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
GoogleFriendly, helpful staff in this Estate Agent. If you're looking for a home in Bishop Auckland then make sure you see what they have to offer.
4/5
TrustpilotHad my house on the market for nearly 2…
Had my house on the market for nearly 2 years with different estate agent with hardly any viewings. Robinson’s had it a few months and it was sold. Highly recommended.
Agent replied · 16 June 2024
Hi JenniferThank you so much for your review and 5 stars. It is much appreciated.RegardsSimon WrightDirector
5/5
TrustpilotNice and friendly staff who are very…
Nice and friendly staff who are very approachable and are always looking at how they can help make the purchasing process go as smooth as possible.
Agent replied · 16 June 2024
Hi Abi and Nathan,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotGreat staff
Great staff. Follow up and chase when required to get the sale moving/complete.
Agent replied · 16 June 2024
Thank you for your lovely review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotThanks for selling my house!
Very good communication with me when selling our house and persistent chasing of our purchaser once a deal was struck. Thank you especially to Joy in Darlington branch.
Agent replied · 16 June 2024
Hi HilaryTank you so much for your positive comments ref our Darlington Office. The team including Joy will be delighted.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotI can not find fault the service Megan…
I can not find fault the service Megan gave was first-class, friendly, helpful and very professionalTruly excellent throughout my dealings with her Can highly recommend
Agent replied · 16 June 2024
Hi GregGreat review!!Thank you so much.Magan will be thrilled with your positive response.CheersSimon Wright.Director.
5/5
TrustpilotVery friendly staff
Very friendly staff, they kept me up to date with everything and I always knew who I needed to contact throughout. Very professional at all times. Would definitely recommend them.
Agent replied · 16 June 2024
Hi JohnThank you so much for your review and 5 stars.We really appreciate your positive commentsKind regardsSimon
1/5
TrustpilotVery unprofessional
Very unprofessional call backs do not happen a lot better companies out there to choose from
Agent replied · 16 June 2024
Thank you for your review Jenny. Whilst we appreciate everyone's comments good or bad, we have tried to contact you to find out a little more detail to help us improve going forward, but without any success. If you could supply any supporting information to info@robinsonsdurham.co.uk, it would be most helpful. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotRobinsons was always on hand and kept…
Robinsons was always on hand and kept in touch regularly especially towards the end when we needed to get in touch with solicitors. Thankyou
Agent replied · 16 June 2024
Hi TeresaThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
3/5
TrustpilotFelt like they where working for the…
Felt like they where working for the other side but I was paying the billSuspect they where only interested in getting sale through a.s.a.p with some suspect tactics
Agent replied · 16 June 2024
Hi TimThank you for posting a review on Trustpilot. We are sorry you felt the high standards we try to deliver were not met on this occasion. We use Trustpilot to monitor our service levels and in the majority of cases our clients are very happy.Once again thank you for your comments.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service
We had fantastic service from Joy at the Darlington branch of Robinson's. She kept us update on our sale, and was extremely efficient and professional.
Agent replied · 16 June 2024
Hi Mrs WThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotA pleasure to deal with
A pleasure to deal with. Becky particularly was very helpful and attentive and all of the staff very professional.I will definately recommend them.
Agent replied · 16 June 2024
Hi Malcolm,Thank you so much for your very positive comments ref our Middlesbrough Office. Becky and all the team will be thrilled. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
5/5
TrustpilotCan't praise Robinsons enough
Can't praise Robinsons enough. Very thorough. Excellent communication and the whole process was made very easy. Nine to speak to as well!
Agent replied · 16 June 2024
Hi Claire,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotProfessional experienced staff
Professional staff willing to go the extra mile in ensuring the best service is given.Experienced sales and negotiation staff guarantee a first class service to it's customers.
Agent replied · 16 June 2024
Hi GordonThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
4/5
TrustpilotWorked hard to get sale through even…
Worked hard to get sale through even though there was serious lack of movement from solicitors on both sides
Agent replied · 16 June 2024
Thank you David, your review is much appreciated and our Crook team will be very happy. Regards Keith Mason, Senior Manager
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