Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotThe horrific experiences below were…
The horrific experiences below were endured at 4 St Gilesgate. I would very much hope for an apology/ explanation as to why there was repeated failure to meet basic living condition standards..
Emily · 4 December 2019
Agent replied · 16 June 2024
Hi EmilyThank you for your reviews which we do take very seriously. I have looked at your file and can see that where there were problems reported these were dealt with in a professional manner. If you do feel that you are still unhappy with the outcome you are more than welcome to use our complaints procedure by contacting our head office.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotVery good from start to finish
Very good from start to finish, would use again when I move, Joy in after sales is a joy 🤣 she kept me focused in a very stressful time x
Jan · 29 July 2020
Agent replied · 16 June 2024
Hi Jan,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 4/5
TrustpilotWell done Robinson’s
Well done Robinson’s , arranging a viewing and communication first class.On viewing all questions answered and left the property suitably impressed.Would recommend this estate agent to anyone who is looking for a property
Marlon · 20 May 2019
Agent replied · 16 June 2024
Hi MarlonThank you very much for your positive comments. They are much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotHouse under offer in 2 weeks with them
House under offer in 2 weeks with them, great company to deal with.The Staff at the local branch were full of support and we were kept informed all the way. Great Company. Many Thanks.
Mrs · 11 September 2018
Agent replied · 16 June 2024
Hi Mrs CassonThank you so much for your comments and 5 stars. It is much appreciated.RegardsSimon
★★★★★ 5/5
TrustpilotHad a great experience with Robinsons
Had a great experience with Robinsons, kept me informed from beginning to end, all staff were easy to deal with, Angela in particular delivered a first class customer service. Thanks to you all.
Margaret · 12 April 2019
Agent replied · 16 June 2024
Hi Margaret.Thank you very much for your review and 5 stars.I will pass on your good wishes to Angela and the team at Crook.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotExcellent personal service provided
Excellent personal service provided by pre and post sales staff, nothing was the bother feel they went above and beyond to ensure a smooth purchase was achieved and deadlines were met.
Kaye · 26 February 2020
Agent replied · 16 June 2024
Hi Kaye,What a great review!! Thank you so much. The team at Crook will be delighted with your comments.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotSale of flat
We chose Robinsons to sell our home and they didn’t disappoint. They seem to have a good buyers list and deal with request on a timely manner.
Customer · 2 April 2021
Agent replied · 16 June 2024
Hi Customer,Thank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotSale of flat
We chose Robinsons to sell our home and they didn’t disappoint. They seem to have a good buyers list and deal with request on a timely manner.
Carl · 2 April 2021
Agent replied · 16 June 2024
Hello CarlThank you very much for your review and 5 stars. Joy will be thrilled with your comments.Thanks again.RegardsSimon WrightDirector.
★★★★★ 4/5
TrustpilotEveryone was really nice and kept in…
Everyone was really nice and kept in touch well, my house buying process took longer than usual due to various Covid-related things, but Robinsons were still good
Rachel · 2 April 2021
Agent replied · 16 June 2024
Hi Rachel,Thank you for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotMany thanks for your patience during…
Many thanks for your patience during the long process of buying our recent property but we got there in the end
Trevor · 9 April 2022
Agent replied · 16 June 2024
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
★★★★★ 4/5
TrustpilotSold in April
Sold in April, completed in August! Robinsons were good at keeping me informed about progress and they chased the solicitors for both parties fairly regularly.
Sarah · 19 August 2021
Agent replied · 16 June 2024
Hi Sarah BThank you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotI found service very good
I found service very good, I was kept informed at all stages the staff were very helpful and knowledgable. Mandy at the Spennymoor branch was excellent in the handling of my sale.
Mr · 1 September 2019
Agent replied · 16 June 2024
Hi Mr BlackettThank you so much for your review and 5 stars. it is much appreciated.RegardsSimon WrightDirector.
★★★★★ 5/5
TrustpilotI was purchasing a house on the market…
I was purchasing a house on the market with Robinson’s and the wonderful staff were amazing, no questions went unanswered and the response was perfect. Thanks so much. 👍
Mr · 21 September 2020
Agent replied · 16 June 2024
Hi DavidThank you so much for your review and 5 stars.It is very much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotRobinsons sold our property fast and…
Robinsons sold our property fast and took the stresses from us. Thank you all so much for a 5 star service.Mr and Mrs Shotton
Mr · 14 October 2021
Agent replied · 16 June 2024
Hi Mr and Mrs Shotton,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.
★★★★★ 5/5
TrustpilotSuccessful House Sale
This was a challenging house move in a difficult Market environment. Robinsons staff were efficient and more important proactive in obtaining offers, negotiating, and finally seeing the sale through to completion. Highly recommended.
Mr · 24 January 2019
Agent replied · 16 June 2024
Hi Mr and Mrs BellerbyThis is a great review so thank you so much for your positive remarks ref to our Hartlepool office.i will personally pass onto Debbie and her team your good wishes.Thanks again for posting your review.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotGreat team and highly recommend
The service from the entire team at Robinsons has been first class throughout our move. Everyone has been extremely attentive, warm and professional and I’d highly recommend.
Trevor · 2 March 2021
Agent replied · 16 June 2024
Hi Trevor,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.
★★★★★ 4/5
TrustpilotPurchased a property via Robinsons
Purchased a property via Robinsons. Kept up to date well throughout. Issues with vendor at various points but not due to Robinsons in any way.Would recommend to use them in the future.
Mr · 18 July 2019
Agent replied · 16 June 2024
Hi Mr and Mrs York.Thank you very much for your positive comments ref our Darlington Office. It is great to hear you would recommend us to others.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotOne of the best estate agents around
One of the best estate agents around. Lovely professional and caring staff who are always there to help. They keep you informed every step of the way. Fees are reasonable and fully explained.
Lorna · 19 December 2018
Agent replied · 16 June 2024
Hi LornaGreat review!!Thank you so much.I will pass on your positive comments to the team at Darlington.Thanks again.RegardsSimon Wright.Director.
★★★★★ 5/5
TrustpilotRobinsons sold my mums bungalow and…
Robinsons sold my mums bungalow and were very efficient and approachable they sold the bungalow within weeks of it going on the market. very pleased with their service
Susan · 18 November 2020
Agent replied · 16 June 2024
Hi Susan,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.
★★★★★ 5/5
TrustpilotHelpful and very professional
Compared to other agents, Robinsons stand out as more professional and proactive in their approach. Thanks to their efforts we found the house we wanted!
Davidn · 14 July 2021
Agent replied · 16 June 2024
Hi DavidThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
Trustpilotlways had time pleasant and…
Always had time pleasant and knowledgeable staff
Customer · 9 August 2023
Agent replied · 16 June 2024
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotVery efficient pleasant and easy to…
Very efficient pleasant and easy to deal with as this was a first time sale for me so will be happy to use again and recommend to others
Mr · 22 October 2020
Agent replied · 16 June 2024
Hi AllanThank you so much for your review and 5 stars. It is very much appreciated.Regards.Simon WrightDirector.
★★★★★ 5/5
TrustpilotVery professional team
Excellent service from beginning to end. The valuation was perfect and the photos were very professional.The whole team in Darlington are friendly and professional. Would highly recommend.
Rebecc · 11 January 2021
Agent replied · 16 June 2024
Hi Rebecca,Thank you so much for your review and 5 stars.It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotExcellent service from start to…
Excellent service from start to finish.elaine always kept us up to date with everything and is a credit to the company. Wouls highly recommended robinsons to anyone
David · 11 January 2021
Agent replied · 16 June 2024
Hi David,Thank you so much for your review and 5 stars ref our Middlesbrough Office. Elaine and all the team will be thrilled. I will pass on your good wishes to them all.Regards.Simon Wright.Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
