Trusted Agent profile · Bishop Auckland
★★★★★
1,819 reviews across 3 platforms
120 Newgate Street, Bishop Auckland, DL14 7EH
Robinsons's office in Bishop Auckland, at 120 Newgate Street, is rated 4.8 out of 5 across 1,819 reviews on three platforms, including 30 Google reviews rated 3.8.
Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
5/5
TrustpilotBrilliant and hardworking staff.
Very efficient and friendly service. Less than a week after the house went on sale there was an offer that led to a sale. Couldn’t ask for more. Would definitely use them again.
Hi KathySo kind of you to give us a cracking review. The staff at Darlington will be thrilled. I will pass on your comments to the team.Thanks againRegardsSimon
5/5
TrustpilotRyan Sharon&Danni at the Sedgefield…
Ryan Sharon&Danni at the Sedgefield branch are amazing, very accommodating they are a great team
Thank you for your review, it's very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotHouse purchase
Always happy to answer questions and quickly arranged two viewings, happy to help with unlocking garage when asked for second viewing. The gift bag given at keys handover was a nice gesture.
Hi JoshThank you so much for your very positive comments ref our Durham branch. The staff there wil be delighted.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotFantastic experience selling our house…
Fantastic experience selling our house with Robinson's Spennymoor, the sale went through smoothly and all f the staff were extremely helpful.
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotINGLEBY BARWICK- Toni Dunn
INGLEBY BARWICK- Toni DunnAbsolute superstar to secure the house of my dreams. THANK YOU 🌟Highly recommended!!!!!Danny (branch manager) THANK YOU- fantastic service and photos taken of house/sold within 48 hours. BRILLIANT
Hi ToniThank you so much for your review and 5 stars. Toni and Danny will be well chuffed with your comments.Regards.Simon Wright.Director.
5/5
TrustpilotFantastic service!
Fantastic service!All the people that I dealt with at Robinsons were professional, friendly and genuinely felt like the cared for me and my circumstances on an individual basis. Would definitely recommend them.
Hi DawnThank you very much for your review and 5 stars!I am delighted that you have had a fantastic service from our Stockton office. The team there will be thrilled with your positive comments.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotWe were kept well informed of details…
We were kept well informed of details regarding the sale of our property and the progress with the solicitors, all in all a great service at a stressful time!
Hi M PThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
GoogleI received first class service as a buyer with Robinson,s
Thank you very much Mike
5/5
TrustpilotHi all just needed to say thank you all
Hi all just needed to say thank you all top team very professional service and very nice helpful people thanks again Robinsons team
Hi JohnThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotFantastic service provided by Danny and…
Fantastic service provided by Danny and Donna. Danny found me a tenant on the same day of advertising.Great friendly and efficient service. I will definitely use Robinson’s in the near future. 😀
Hi SukiThank you so much for your great review and 5 stars.It is very much appreciated.RegardsSimon Wright.Director
5/5
TrustpilotWe recently purchased a property using…
We recently purchased a property using Robinsons and received great service from start to finish. They kept us informed all the way through. Would recommend.
Hi Lynn,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotJoy who was dealing with the property…
Joy who was dealing with the property we were buying was very professional.Kept us informed all of the time and made everything run smoothly. Would recommend anyone to use them.
Hi MandyThank you so much for your very positive review and 5 stars ref our Darlington Office. Joy and all the team will be delighted.Thanks againRegards.Simon Wright.Director.
5/5
TrustpilotExcellent service received from the…
Excellent service received from the staff at the branch in crook. All staff were very friendly and any questions or concerns were dealt with. They team were very supportive throughout
Hi Jessica and RhysThank you so much for your positive comments ref our Crook branch. The team there will be delighted.RegardsSimon Wright.Director.
5/5
TrustpilotCan't fault the service from Robinsons
Can't fault the service from Robinsons. Professional from the minute they come to see our property right up to the point of sale.
Hi Amanda,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotQuick, efficient and professional
Robinson's estate agents found me a new tenant within days of advertising my property and my new tenant was the first to view. The staff were friendly and professional.
Hi AndrewThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons are leading the way!
After an awful experience with a previous agent, Robinsons were a breath of fresh air. Really lovely to deal with and efficient in their service provided.
Hi JadeGreat review!! Thank you so much for your positive comment and 5 stars. All at our Durham Letting Office will be delighted. Thanks again.Regards.Simon Wright.Director.
1/5
TrustpilotRobinson’s accepted an offer on my…
Robinson’s accepted an offer on my parents behalf without the purchaser holding a valid mortage offer! It’s wasted months and cost double solicitor fees which I personally think Robinson’s should pay!!
Hi SueThank you for your comments ref your parents sale. I am sorry you feel that on this occasion the high standards that we set at Robinsons were not met. We have a procedure for checking a purchasers financial situation and having looked at the file it appears this was carried out correctly. Sometimes the lender will then chose not to proceed with the case which is out of our control. It is very annoying but part of the buying and selling setup in the uk. We use all the comments that clients post on Trustpilot to constantly try to improve our service. Thanks again for your review.Regards.Simon Wright.Director.
4/5
TrustpilotHouse Sale
I found the Robinsons staff very polite and helpful. Kept me up to date with the progress whilst the property was on the market
Hi Robert,Thanks you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
4/5
TrustpilotJoy at Robinsons was great
Joy at Robinsons was great. Always on hand to provide advice. Had to chase a couple of things myself but given the current circumstances service was great!
Hi KatieThank you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotThanks to all at robinsons for a very…
Thanks to all at robinsons for a very smooth transaction ad got us moved in to new house before lockdown again . Had no problems whatsoever
Hi JimmyThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
1/5
TrustpilotI see most of the good reviews are from…
I see most of the good reviews are from people making Robinson's money. As an ex Tennant, I will happily tell you that I was treated appallingly by the Spennymoor staff.
Hi DavidThank you for your comments in relation to your recent dealings with Robinsons and in particular your bond dispute.I am sorry you feel that you were not treated in the correct manner.We take very seriously every review which we receive whether a 1 or a 5 star rating..This helps us to improve our service which is normally of a very high standard.Thanks again.Regards.Simon Wright.Director
5/5
TrustpilotMichael Hughes came late on a Friday…
Michael Hughes came late on a Friday evening to value our home which he subsequently sold for the asking price!I will certainly be using him and Robinson’s again in the future!
Hello LewThank you for taking the time to write some nice words ref Michael. He is certainly an asset to Robinsons and works very hard. I will pass these comments onto him and his team.Thanks againRegardsSimon
5/5
TrustpilotPerfect service
Very honest and kept in contact from day one, thanks to debbie and all the girls, what a lovely bunch you are, keep doing a great job, wouldn't go elsewhere
Hi Mr Shaw and. Mrs. HudsonThank you for your positive review and 5 stars in relation to our Hartlepool Office. Debbie and her team will be thrilled.RegardsSimon Wright.Director.
5/5
TrustpilotVery pleased with my service at…
Very pleased with my service at Robinsons stockton they helped me to find a new rental home helped out with every last thing i could possibly need very happy
Hi HayleyThank you so much for your positive review ref our Stockton Office.It is much appreciated.Regards.Simon Wright.Director.
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