Trusted Agent profile · Bishop Auckland
★★★★★
1,818 reviews across 3 platforms
120 Newgate Street, Bishop Auckland, DL14 7EH
Robinsons's office in Bishop Auckland, at 120 Newgate Street, is rated 4.8 out of 5 across 1,818 reviews on three platforms, including 30 Google reviews rated 3.8.
Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service 5 stars
I have just sold my house through Robinsons and they were totally professional, very helpful and friendly. I have no problem in recommending this company to anyone. Excellent service.
Hi Mrs MarshallThank you so much for your positive comments and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotHouse moving made easy
Moving house is one of the most stressful things that anyone can do in a lifetime...but Elaine at Robinson's (Marton Office) made it easy. Thank you 😉
Hi ClaireThank you for your positive comments and 5 stars ref our Marton Office. Elaine will be delighted and i will pass onto her your good wishes.Thanks again.Regards.Simon Wright.Director.
4/5
TrustpilotVery good at keeping you updated on…
Very good at keeping you updated on progress once sale agreed. Also marketing pictures were excellent.Only disappointment was time taken to put sign up at front of property.
Hi CarolThank you so much for your review and positive comments red our Hartlepool branch. It is good to hear that the service was of a high standard. We take on board any negative feedback to try and improve so thanks again for the heads up re the board.Regards.Simon WrightDirector
5/5
TrustpilotFirst class service
First class, friendly service. The staff were so accommodating and helpful in my search for a property.
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotBrilliant
Brilliant - I would definitely recommend Robinsons to anyone. Excellent customer service - they called me weekly to keep me updated on the process of my new house.
Hi Miss Leonard and Mr Bell,Thank you very much indeed for your review and 5 stars. it is much appreciated.Your comments go a long way to show our staff they are doing a great job and to keep our service standards high.thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service
Excellent service. I was kept fully up to date with how my rental was proceeding, really friendly and helpful
Thank you so much for your Five star review Jackie, it is very much appreciated.Kind RegardsKeith MasonSenior Manager
5/5
TrustpilotAlways kept informed
Always kept informed, lovely, friendly staff. Excellent
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotI would highly recommend this estate…
I would highly recommend this estate agents to market & sell your property.very efficient from start to finish.Friendly approachable staff.
Hi T ChargeThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotEveryone kept in touch
Everyone kept in touch. I was advised of the progress that was being made in the chain. Everyone was cheerful, professional and helpful.Thank you.
Hi ConstanceThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotFantastic service from beginning to…
Fantastic service from beginning to end.Helped me get the property of my dreams in a tight turnaround. Conveyancing and in house mortgage advisor was excellent also!
Hi GraceThank you so much for your review and 5 stars. It is much appreciated.RegardsSimon Wright.Director.
5/5
TrustpilotVery helpful through a stressful…
Very helpful through a stressful experience ,Thank you to everyone at Robinsons for all the help .
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotWe couldnt fault the service we have…
We couldnt fault the service we have received from Robinson's. All the staff have been brilliant and everything they have said they would do, they did! Would definitely recommend!
Hi SherryThank you so much for your positive comments. It really does make a difference to know clients are satisfied.Thank you for posting your review and 5 stars.RegardsSimon WrightDirector
4/5
TrustpilotI WOULD RECOMMEND ROBINSONS TO ALL…
I WOULD RECOMMEND ROBINSONS TO ALL BUYERS AND SELLERS OF PROPERTY.THEY ARE COMPETENT AND KEEP YOU INFORMED OF ALL POTENTIAL SALES OR PURCHASESTHEY SEE THE JOB THROUGH TO COMPLETION
Hi RobertThank you so much for your kind words ref the Hartlepool office. I will pass on your good wishes to the staff.Thanks againSimon
5/5
TrustpilotGood service from Robinsons
The staff are very pleasant and helpful. During my dealings with Robinsons have been happy with the service given and they always ring back when they say they will.
Hello SusanMany thanks for your review and lovely comments. I will pass these onto the branch.Kind regardsSimon
5/5
TrustpilotHave used Robinsons twice now and both…
Have used Robinsons twice now and both times they have been great kept me so informed and updated on all the viewings would highly recommend them
Hi KarenThank you so much for your review and 5 stars. It is much appreciated.CheersSimon Wright.Director.
1/5
TrustpilotSince when does an overcharging estate…
Since when does an overcharging estate agent request the minimum salary before you apply for a rented property?Probably against the diversity act and gets away with it!
Hi GaryThis is our policy to protect our clients.We are no different to most letting agents on this matter.RegardsSimon WrightDirector
5/5
TrustpilotHelpful
Helpful, flexible team. I can recommend them even to very beginners in buying a property....just like me. The properties with Robinson's are good in value for money
Hi Dr BarsonyThank you very much for your review and 5 stars.It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotStaff were incredibly helpful. (Purchase)
Staff were incredibly helpful in my property purchase, they really went out of their way to give me a good service and helped me along the whole process.
Hi Mr KippinThank you so much fro your positive comments with ref to our Durham branch. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotAbove and beyond
Couldn’t have done anymore than Joy did for me, she went above and beyond in every way possible couldn’t thank you anymore great customer service.
Hi Mr WatsonThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotVery happy with Robinsons
Very happy with Robinsons, competitive price and first class service. Will be using them for all of our property sales moving forward.
Hi Ricky,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotROBINSONS were very efficient for us…
ROBINSONS were very efficient for us during the course of our sale. Altogether it was a very posits experience and I would have no hesitation in recommending them.
Hi Mr and Mrs TobinThank you so much for your positive comments in relation to our Hartlepool office. The team will be delighted with your review and 5 stars.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotVery pleased with our estate agent who…
Very pleased with our estate agent who kept us informed of progress at all times. Very courteous, helpful and reliable.Many thanksPaul Williams
Hi Customer,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotGreat service
From valuation to completion we were kept informed as much as possible and always someone available to respond to our queries, thanks!
Hi Mr and Mrs Bell,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service
Excellent service. Could not fault them, They even chased the solicitor up for us which we should never appointed in the first place. but that's another story!
Hi MartinThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
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