Trusted Agent profile

Unihousing reviews

★★★★★ Excellent

294 reviews across 3 platforms

504 Bristol Road, Birmingham B29 6BD

Unihousing's Birmingham office at 504 Bristol Road is rated 4.7 out of 5 across 294 reviews on three platforms, including 241 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.7 / 5

241

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

This office

Trustpilot logo

43

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Unihousing. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Very satisfied with service , had a great experience with aj homes

Priya · 15 April 2026

Agent replied · 16 April 2026

Thank you so much Priya, for taking the time to leave us this 5-star review. We're happy that you enjoyed our service and we wish you the very best for the future!

5/5

Google

Lovely service in terms of parcel management and quick resolutions to problems.

Cassy · 15 April 2026

Agent replied · 16 April 2026

Thank you so much Cassy, for taking the time to leave us this 5-star review. We're happy that you enjoyed our service and we wish you the very best for the future!

5/5

Google

I’ve consistently received exceptional service from unihousing. I regularly come into the office, and the staff are always so welcoming and kind and ready to attend to me.

Nicole · 16 November 2025

Agent replied · 16 April 2026

Thank you so much Nicole, for taking the time to leave us this 5 star review. We're happy that you enjoyed our service and we wish you the very best for the future.

5/5

Google

I honestly have no faults with uni housing. They are all professional and kind, from the first time I went to view houses to when I had to move out of my flat early. They respond to emails quickly, and when the fire alarm went off in the early hours of the morning in my flat someone came really quick to sort out the issue (despite them being called into work early they were still really nice!). Any maintenance issues were sorted out really quickly, often within a day or two. They are really easy to reach, with emails being responded to on the same day I sent them, the phone lines are open during weekdays and of course their office is also open. I couldn’t recommend them enough!

Ashleigh · 25 October 2023

Agent replied · 21 June 2024

Thank you so much Ashleigh, for taking the time to leave us this 5 star review. We're happy that you enjoyed our service and we wish you the very best for the future.

5/5

Google

My sisters all came to stay at unistudio! The staff were very friendly, the building has an elevator, there are trolleys downstairs for easy transport of belongings, and packages are delivered directly to the building entrance. Most importantly, there is a washing machine in the room!

Sigrid · 16 April 2025

Agent replied · 9 December 2024

Thank you so much Sigrid, for taking the time to leave us this 5 star review. We wish you all the best for the future.

5/5

Google

I lived with Unihousing for three consecutive years and all their rooms are clean and in great condition. I always felt like issues were dealt with in a timely manner and there was support available. If any uni students are looking to rent …

Caroline · 16 April 2025

Agent replied · 24 August 2024

Thank you so much Caroline, for your kind words, and for taking the time to leave us this amazing 5-star review. We're happy that you enjoyed our service and we wish you the very best for the future!

5/5

Google

Best housing agency in Selly Oak! They’re so responsive to every problem I’ve had and fix any issues within days!

Nicole · 16 December 2025

Agent replied · 16 April 2026

Thank you so much Nicole, for taking the time to leave us this 5 star review. We're happy that you enjoyed our service and we wish you the very best for the future.

1/5

Google

"This email is to inform you that Unihousing are now operating an open day for viewings on Wednesdays. This means that on Wednesdays between 11am - 6pm walk in viewings may be held at any time until the property is let." Do you know how intrusive and disrespectful this policy is? You're making your tennants feel like their home is not their home. We would all like to be informed before you bring people into our homes. I shouldn't feel nervous every Wednesday that someone could just walk in. This is my house I've rented off you. You can tell me if people are coming. It's genuinely upsetting and their is a number of us who are very upset at the idea. Change it back. Give us our 24 hours. Give us our right to privacy. Could you even make it 1-6? It's too many hours focusing on someone else coming to my home...

Ethan · 22 June 2023

Agent replied · 21 June 2024

Hi Ethan We are really sorry that we didn’t get this communication right. We will be changing the wording of these communications to make it clearer that this is a request, not a policy. We have learned that some of our tenants find it useful to have a time in the week they can expect to have viewings, allowing them to plan their time better, rather than the possibility of a viewing with 24 hours’ notice, on any given day of the week. We will of course work with our tenants wishes in mind. If our tenants want other days, times, or more notice, which they often do, then we are happy to aim to provide that. I’m genuinely sorry for this misunderstanding. I hope this response resolves any upset or nervousness you have been feeling, and that you will be able to enjoy the rest of your tenancy. If not, please do contact me so I can discuss this further with you. Kind Regards Kate

5/5

Google

Uni housing have been great this year. They are always very quick to respond to any problems or queries and the property is very nice.

C · 16 October 2025

Agent replied · 16 April 2026

Thank you so much C W, for taking the time to leave us this 5 star review. We're happy that you enjoyed our service and we wish you the very best for the future.

4/5

Google

This was a nice place to live. The kitchen, bedroom and bathroom were all spacious and had good storage. The location is good as it is close to the university and public transport.

Isha · 16 July 2025

Agent replied · 16 April 2026

Thank you so much, Isha, for your review of Unihousing. We're happy that you enjoyed our service. Please do let us know how we can improve to receive 5 stars from you. We thank you for your stay with us, and wish you the very best for the future!

5/5

Google

Stayed here for a year during my Master’s, and the staff here are super nice and helpful, and of course love the dorm so much! Definitely a recommendation for all students who are gonna study in UoB👍🏻 …

Meng · 16 April 2025

Agent replied · 21 June 2024

Thank you so much Meng, for your kind words, and for taking the time to leave us this amazing 5-star review. We're happy that you enjoyed our service and we wish you the very best for the future!

5/5

Google

I would really recommend Unihousing to anyone in Selly Oak! I have been with Unihousing for 2 years now and have had no issues at all. Any maintenance requests have been sorted swiftly and the staff are always really responsive and polite. The quality and size of the rooms and kitchens are great, I have really enjoyed my time staying in this accommodation!

Paige · 23 March 2024

Agent replied · 21 June 2024

Thank you so much Paige, for taking the time to leave us this 5 star review. We're happy that you enjoyed our service and we wish you the very best for the future.

5/5

Google

I have been renting with Uni housing for two years now and they have been great ! Love my room, and the staff are always lovely. Any maintenance issues have been sorted quickly too. I have also been able to use the printer for University work on some occasions and overall I would recommend for anyone wanting to rent in Selly !

Chiyènne · 23 March 2024

Agent replied · 21 June 2024

Thank you so much Chiyènne, for taking the time to leave us this 5 star review. We're happy that you enjoyed our service and we wish you the very best for the future.

5/5

Trustpilot

Great student experience

We came as a group, but suprisingly we found a place the very next day. The house was clean and well maintained. Perfect for what we needed it for. And it being near the University was a huge bonus. Thanks again for the great stay.

Danoma · 2 June 2020

Agent replied · 17 June 2024

Thank you Danoma for your lovely review. We're glad that we were able to help you and your group find somewhere that suited your requirements. We wish you all the best for the future.

5/5

Google

Lisa has been amazing, sorted out all the problems that I had at my place instantly!

Charles · 24 December 2023

Agent replied · 21 June 2024

Thank you so much Charles, for taking the time to leave us this 5 star review. We're happy that you enjoyed our service and we wish you the very best for the future.

5/5

Google

My friends and I rented a place back in 2019/2020 and we loved it. It fit 3 of us nicely and had a washer/dryer with a very nice bathroom. The kitchen was great size and the living room was quite nice. Comes with a television as well. I 100% recommend using Unihousing as they will find you a great place to live that is close to the University of Birmingham campus.

Simi · 22 June 2023

Agent replied · 21 June 2024

Thank you so much Simi, for taking the time to leave us this 5 star review. We're happy that you enjoyed our service and we wish you the very best for the future.

5/5

Google

I highly recommend Unihousing. I have been with them for 2 years and they have been nothing but amazing. Lisa and Kelly in particular have been incredibly helpful, supportive, prompt, and very friendly. No complaints! :)

Wiktoria · 17 March 2025

Agent replied · 16 April 2026

Thank you so much Wiktoria, for your kind words, and for taking the time to leave us this amazing 5-star review. We're happy that you enjoyed our service and we wish you the very best for the future!

5/5

Google

For me Unihousing is the best letting agency in Selly Oak for a few reasons: - always responding quickly to emails and easy to contact in general - lots of options to pick from when looking for accommodation - really friendly & helpful staff that are interested in helping you as best as they can - maintenance responds quickly I have rented from them for the past year and have already arranged a contract for next year as well, I strongly recommend Unihousing for any students in Birmingham!

Dragos · 22 June 2022

Agent replied · 21 June 2024

Thank you so much Dragos for taking the time to leave us this 5 star review, and for recommending us! We're happy that you enjoyed our service and we wish you the very best for the future.

5/5

Google

I rented with Unihousing for over 5 years and couldn’t recommend them highly enough. They were incredible. Even recently, over a year after I’d moved I needed a reference and they were as welcoming as ever. They still remembered me and were happy to help. Even though they have no obligation to at this stage. Honestly if I could go back to one of their properties I would immediately. I found the team to be very friendly and ‘caring’ being the important word. I always got a same day (same hour) response in the past when I needed help and in this instance it was the same great service. Make them your number one choice. Trust me. :)

Gabi · 22 June 2022

Agent replied · 21 June 2024

Thank you for taking the time to leave us this feedback. We're so glad you have felt well cared for. We are very grateful for your recommendation.

5/5

Google

After a nightmarish experience with past landlords and student housing agents in Selly Oak, Unihousing has proven to be an exceptional students letting agent.The staff, especially Kate, are so helpful and responsive to emails and request for maintenance. I wished I found out about unihousing earlier on.

Jess · 26 October 2017

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review. We're glad that we've managed to help make your experience with student housing less of a nightmare. We wish you all the best for the future.

5/5

Google

After a nightmarish experience with past landlords and student housing agents in Selly Oak, Unihousing has proven to be an exceptional students letting agent.The staff, especially Kate, are so helpful and responsive to emails and request for maintenance. I wished I found out about unihousing earlier on.

Jess · 23 June 2017

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review. We're glad that we've managed to help make your experience with student housing less of a nightmare. We wish you all the best for the future.

5/5

Google

Unihousing reception team is very professional and friendly. I would like to express my gratitude to Lisa for her prompt responses to maintenance queries and to Kelly for her assistance with tenancy matters. Their dedication and efficiency are greatly appreciated.

Xinyue · 4 January 2025

Agent replied · 9 January 2025

Thank you so much Xinyue, for taking the time to leave us this 5 star review. We wish you all the best for the future.

5/5

Google

I have been with Unihousing for the past 2 years and they have been an outstanding choice. They've consistently impressed me with their professionalism and their exceptionally friendly team. They respond promptly to emails and handle maintenance issues swiftly, often within a day or two. Unihousing is a fantastic lettings agency that I would highly recommend to any student in the Selly Oak area!

Yaqoub · 25 October 2023

Agent replied · 21 June 2024

Thank you so much Yaqoub, for taking the time to leave us this 5 star review. We're happy that you enjoyed our service and we wish you the very best for the future.

5/5

Google

Very helpful staff in finding the property, any maintenance and issues that arose. All in all a very good experience with Unihousing Student Lettings.

Alex · 16 July 2025

Agent replied · 16 April 2026

Thank you so much, Alex, for your 5 star review of Unihousing. We're happy that you enjoyed our service. We wish you the very best for the future!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Unihousing's Google reviews

Questions about Unihousing

How many reviews does Unihousing have?

Unihousing's Birmingham office has 294 reviews across three platforms: 241 on Google, 10 on Facebook, 43 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Unihousing's rating?

Unihousing is rated 4.7 out of 5 across all 294 reviews, and 4.7 out of 5 on Google from 241 reviews, checked 9 October 2026.

Has Unihousing won any awards?

Yes. In The Trusted Agent 2026 awards: Unihousing, Birmingham won Trusted Agent.

Where is Unihousing's Birmingham office?

Unihousing, 504 Bristol Road, Birmingham B29 6BD.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.