4/5
GoogleI had a good experience with the company despite communication gaps sometimes.
Trusted Agent profile · Birmingham
Pennycuick Collins Birmingham reviews
★★★★★
225 reviews across 2 platforms
54 Hagley Road, Birmingham, B16 8PE
Pennycuick Collins's office in Birmingham, at 54 Hagley Road, is rated 3.2 out of 5 across 225 reviews on two platforms, including 219 Google reviews rated 3.2.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google1/5
GoogleAvoid like the plague. Neither cheap nor good value. Individual staff can be helpful but that is the exception, not the norm.
5/5
GoogleI Instructed Pennycuick as a let only landlord and was dealing with Emily Beech. She was knowledgable, professional and made the whole process easy. I was kept informed every step of the way and I would thoroughly recommend.
5/5
GoogleRoss Parsons (residential property manager) was incredibly professional and acted quickly to ensure that every query was dealt with properly. Great letting experience; would use again.
1/5
GoogleWorst company I have ever dealt with. The agent doesn`t answer for days the office just redirects you to a voice mail service in the middle of the day. Will not use again. Big name, bad service.
1/5
Google1 star unfortunately was as low as was on offer to leave a review, god awful service from extremely rude and unhelpful people
1/5
GoogleHighest service charge in Birmingham and doesn’t care about clients at all
1/5
GoogleTerrible management company, no response to emails or phone calls.
5/5
GoogleSuperb service from Emily to re-let our property. Cleaners, carpeting and let within a week and all at a great price. I would highly recommend Pennycuick Collins.
5/5
GoogleExcellent company, went out of the way to help, there when you needed to speak to them, lettings manager brilliant
5/5
GoogleI will gladly recommend Pennycuick Collins Chartered Surveyors to anyone. Very professional staff. I'm a very happy tenant .
5/5
GoogleReceived great service from Ross to sort out our tenancy, friendly service and good communication throughout.
5/5
GoogleGreat care is taken to maintain the grounds and very helpful correspondence if I report a problem.Very helpfull. Dan.
1/5
GoogleThe worst service I have received from any organisation
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleAbsolutely awful
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
