1/5
TrustpilotTerrible
Terrible. Twickenham and Kingston branches, together lied to us and misled us. They left us high and dry after we trusted them to put our property on the market. Stay away.
Trusted Agent profile · Birmingham
Martin & Co Birmingham Land & New Homes Birmingham reviews
★★★★★
1,209 reviews across 3 platforms
28 Carver Street, Birmingham, B1 3AS, B1 3AS
Martin & Co Birmingham Land & New Homes's office in Birmingham, at 28 Carver Street, is rated 2.7 out of 5 across 1,209 reviews on three platforms, including 353 Google reviews rated 4.3.
353
Reviews on Google
This office
22
Reviews on Facebook
This office
834
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThis is the most disgusting company i…
This is the most disgusting company i have ever come across, this includes ALL branches. They are so rude and unprofessional, they do not deserve any clients at all.
1/5
TrustpilotAwful company
Awful company, i unfortunately rent with them, you never get anything repaired and when you report anything, it gets ignored. I will never rent with Martin & Co again!
5/5
TrustpilotVery happy customer
A wonderful experience with Fulham Green who kindly helped me with finding a beautiful 1 bedroom property. Incredible customer support.
5/5
TrustpilotI have been renting my property with…Martin and co Stirling for 4 years
I have been renting my property with Martin and co for about 4 years now and would recommend them to anyone. Karen especially is very professional and helpful. Her customer service is excellent. Isabel Jamieson
1/5
TrustpilotI experienced very bad customer…
I experienced very bad customer services from martin and co Birmingham.They showed incorrect prices they continued to waste my time doing false promises. Just try not to deal with them
1/5
TrustpilotNo Customer Service at all!
Because of Jess this is the WORST letting agency I've ever seen!!!👿👿👿👿👿👿I hope she find for another job where she doesn't have to deal with clientsNo Customer Service at all! 👎
1/5
TrustpilotJUST GIGA BAD
Complaints are never dealt with. When going up to them with problems, they just avoid every single one of them. Unwilling to help with an extremely bad attitude, definitely deserve a negative mark
1/5
TrustpilotLandlords want records of your savings…
Landlords want records of your savings etc,even when the landlord had the property you viewed set up for his 'friend' to let from the start????
1/5
TrustpilotWorst letting agency ever!
Worst letting agency ever!! Just money minded people and don't understand the value of commitment and trust!! Will not recommend anyone to look out for their properties
1/5
TrustpilotArrived at the flat to be shown around
Arrived at the flat to be shown around, no one turned up to show me round despite making a 45 minute journey to get there, won’t be proceeding with them.
3/5
TrustpilotCommunication is really bad
Communication is really bad. You have to chase them time and time again. It takes a couple of phone calls before you finally get in touch with them.
1/5
TrustpilotNot trust worthy
Not trust worthy. Agents Don't care in providing good customer service.
1/5
TrustpilotNo communication and very poor time keeping
Terrible. No communication - left waiting for 40 minutes for viewing with no answer from the office and no communication from the agent Umarr.Avoid these if you want professionalism or communication.
5/5
TrustpilotExcellent Chelmsford- branch
John Frost gives a professional, service, his communication is very good, and we highly recommend him as we won't hesitate to use his services again.
1/5
TrustpilotCheltenham branch
I have received awful customer service from the Cheltenham office.A very disappointing and upsetting experience indeed. Please avoid at all costs!I will be writing a letter of complaint to the head office.
1/5
TrustpilotOutrageous conduct from lettings
Outrageous conduct from lettings , booking appointments to view and then letting the property, rude on the phone to boot!
1/5
TrustpilotThis was an excellent company.
This was an excellent company to deal with when they first came onto the market, they are now on a par with other estate agencies.
1/5
TrustpilotThis letting agent is horrible
This letting agent is horrible. They charged me hundreds of pounds for minor dust on the flat skirting. Don’t deal with them if you don’t want to lose your deposit.
1/5
TrustpilotNot sure how they survive as a…
Not sure how they survive as a business. No customer service no one is interested or replies to emails or phone callsCalled into office last week no one could help
1/5
TrustpilotZERO STAR!
ZERO STAR!A careless company with no support and no response to complaints. They cannot handle the tenants and their approach is full of misinformation. Please avoid them!
1/5
TrustpilotWell I can say one thing they are very…
Well I can say one thing they are very consistent. Absolutely the worst company in the rental market.. Biggest mistake ever was to rent of this letting agent!!
1/5
TrustpilotMost rude about my house and chances of…
Most rude about my house and chances of selling it without even seeing it. Doesn’t inspire me into thinking you would fight for us when selling our property
1/5
TrustpilotStay clear
Would never ever use these people, disrespectful and have no compassion. Worst estate agents I've used since I have moved out of home. Never ever again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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