1/5
Trustpilotcompletely awful service with rude…
completely awful service with rude untrained staffworst experience ever, they take your money but do nothing for itbeware
Trusted Agent profile · Birmingham
Martin & Co Birmingham Land & New Homes Birmingham reviews
★★★★★
1,209 reviews across 3 platforms
28 Carver Street, Birmingham, B1 3AS, B1 3AS
Martin & Co Birmingham Land & New Homes's office in Birmingham, at 28 Carver Street, is rated 2.7 out of 5 across 1,209 reviews on three platforms, including 353 Google reviews rated 4.3.
353
Reviews on Google
This office
22
Reviews on Facebook
This office
834
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotCouldn’t have been better
Couldn’t have been better, extremely professional, no problems at all with Martins in all our time there.
1/5
TrustpilotRUDE,IMPATIENT AND TOTALLY SHOCKING…
RUDE,IMPATIENT AND TOTALLY SHOCKING CUSTOMER SERVICE..FIRST AND LAST TIME. LEFT A BITTER TASTE IN MY MOUTH.NEVER AGAIN.
1/5
TrustpilotWORST SERVICE STAY AWAY ..LANDLORDS…
WORST SERVICE STAY AWAY ..LANDLORDS CHOOSE A BETTER AGENCY... YOU ARE GIVING MONEY TO NOTHING
5/5
TrustpilotHave always had a great experience…
Have always had a great experience dealing with Martin & Co
1/5
TrustpilotPretty useless
If you can, stay away. Very rude. They don't call back. Also not honest.
1/5
TrustpilotAwful service provided my Lettings!!
Dear Sir/Madam,
1/5
TrustpilotUnprofessional stuff
Unprofessional stuff. Stay away!
4/5
TrustpilotProfessional and efficient team in…
Professional and efficient team in Derby.
5/5
TrustpilotGreat to deal with I've been with them…
Great to deal with I've been with them for 4 years
1/5
TrustpilotStaines Branch.
Staines Branch.Still haven’t received my deposit back 5 months later. Terrible communication.
1/5
Trustpilotsuch rude people working there
such rude people working there. Kept my deposit. They are so unprofessional its unbelievable.
1/5
TrustpilotBad customer service
Bad customer service, constantly lied to regarding available properties, rip off admin fees. AVOID
5/5
Googlesuper
1/5
TrustpilotShocking customer service. Ignoring emails and phone calls. Not helpful at all, better to rent from different agency. Not recommended at all.
Shocking customer service.
5/5
GoogleRating only, no written review.
Agent replied · 22 September 2025
Thank you, Sabeeka! We’re so glad to hear you had a positive experience with us., The Martin & Co Team
1/5
TrustpilotI was I about buy a house in Birmingham…
If you ever want to buy house ,then avoid this Martin&co scammers
4/5
TrustpilotHave a house with these guys fully…
Have a house with these guys fully managed. Very good Service
1/5
Trustpilot1 star is too high
1 star is too high. Truly awful at what they do.
5/5
TrustpilotAll the staff at Martin & co have been…
All the staff at Martin & co have been amazing
5/5
Googlenice
1/5
TrustpilotWorst agency ever.
Worst agency ever.Stay AWAY!!!
1/5
TrustpilotAbsolutely diabolical..
Absolutely diabolical... rude, unprofessional,judgemental. I wouldn't recommend them to anyone
5/5
Trustpilot5 star service and great assistance…
5 star service and great assistance from Pauline!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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