Trusted Agent profile · Birmingham
★★★★★
1,267 reviews across 3 platforms
28 Carver Street, Birmingham, B1 3AS, B1 3AS
Martin & Co Birmingham Land & New Homes's office in Birmingham, at 28 Carver Street, is rated 2.7 out of 5 across 1,267 reviews on three platforms, including 411 Google reviews rated 4.3.
411
Reviews on Google
This office
22
Reviews on Facebook
This office
834
Reviews on Trustpilot
Business-wide
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleJessica provided excellent service and was willing to answer any questions I had in a quick amount of time. Very professional and friendly as well. Jessica also made sure to show me a variety of options to make sure I found the right one for me.
5/5
GooglePossessing a vast network of connections and resources, Dan leverages his relationships to offer additional value and opportunities to clients. His extensive network not only enriches the company's business but also enhances client satisfaction.
5/5
Google'Jake Kailla' is very responsive and professional with great communication and turn around. I would recommend @Jake Kailla and appreciate for the quick response. I also recommend using services from Martin & Co in Birmingham with great minds like Jake kailla working for them. Good Job.
5/5
GoogleMy husband & I had a really nice experience finding our first apartment together with the help of the agents, Mia & Jessica. Thank you so much, highly recommend!
1/5
TrustpilotBad experience
Bad experience! When it was time to received the deposit they did a report (check in and check out of the flat). The problem is that we never did it at the beginning and only them did it so they said the flat was perfect without any type of damage. We waited 3 weeks for our deposit because what they said in the report of check out was totally wrong. Never again with them!
5/5
GoogleI would highly recommend Martin & co (Mr Daniel )to anyone looking to buy or rent a property. Their professionalism, expertise, and commitment to client satisfaction make them stand out in the real estate industry.
1/5
TrustpilotYou cannot choose a worse agent
They seem very helpful until you pay those ridiculous fees and then all of a sudden they become horribly unprofessional. You have to remind them of your requests several times and even then they don't act. They ignore your emails or, in the lucky case, answer them in one sentence. At the end they try to rip you off your deposit a claim even more for non-existing 'damage' of the property. Run away from them!
5/5
TrustpilotI had an amazing experience with Martin…
I had an amazing experience with Martin and co. Janine was appointed to me and was professional and lovely from start to finish, Thankyou !! Abby
1/5
Trustpilotthey lied to me and shouted at me.
they lied to me and many issues.they raise their voices .. not polite at all..they charged me beyond what is required for the last payment...they failed to do most of the required repairs. for this point..the landlord has a big share of the responsibility...
We are very sorry to read your review. Would you be able to let us know which Martin & Co office you used so that we can investigate further. Kind regards, Martin & Co (UK) Ltd
5/5
GoogleIn emergency situations, Dan displays remarkable adaptability. Regardless of the severity of the problem, he quickly reacts and provides effective solutions. His calmness and decisiveness instill confidence in clients during critical times.
5/5
GoogleDan's innovative spirit and creativity are impressive. He continually brings fresh ideas and strategies, injecting new vitality into the company's development. His creativity helps maintain the company's competitive edge in the market.
5/5
TrustpilotWe have used them twice
We want to praise Andrew Lester of Martin & Co Prestwich personally for doing such a good job. We chose him to sell our property for us because he was so good when we bought it almost five years ago, and this time was the same high standard.We hope that not only clients such as ourselves but also solicitors realise how fortunate they are when they have him as the estate agent.
1/5
TrustpilotWeymouth branch is horrible
Weymouth branch is horrible. They are doing no fault evictions withouth any compunction. Would give zero star is possible. They lie as you read a book. Unpolite and rude.
5/5
GoogleGreat service from Hannah Distin!Me and my girlfriend have just rented a flat. After a bit of a small issue at the beginning of our application , Hannah has gone out of her way to make it happen for us.Thank you! Ion&Amy
5/5
GoogleThank you Martin & Co for facilitating letting me in one of the wonderful flats in Birmingham. A special thanks to the gentle man Shawaiz Khan who helped me during the letting procedures.
1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting. Everyone for the group booking turned up and we were told 30 mins later it was cancelled. When we rang up they were completely unprofessional and rude on the phone. Don't think they realise people have to pay money and take time off work to get to theae viewings
1/5
TrustpilotPoor experience selling property…
Poor experience selling property advised Martin and co estate agent on several occasions I had my doubts regard the authenticity of a cash buyer however was encouraged to hold on after 5 months still no completion date very unsatisfactory service and changed to a different estate agent would not use again
5/5
GoogleMy Wife and I had a pleasure to work with a nice man Dan daud who helped us get our new flat. He was amazing throughout the whole process and answered all our questions really fast and well. Couldn’t ask for a better agent.
5/5
TrustpilotProperty Maintainance
We have worked for Martin & Co for several years now and have always found them to be well organised and efficient. They are proactive with property faults and quick to arrange repairs, ensuring their tenants experience a minimum of disruption.
Thank you very much for taking the time to leave a review, we look forward to continue to work with you in the future.
1/5
TrustpilotShocking attitude
Shocking attitude, I set 3 emails to this company, they NEVER responded, unprofessional people, i had to call them to get the answer, which was negative anyway.
Hi Anna, we are sorry to read that you experienced issues with the service received from a Martin & Co office. We will pass on your feedback to the team and ask them to get in touch with you.
1/5
TrustpilotAbsolutely wouldn’t recommend at all…
Absolutely wouldn’t recommend at all moved into a property in September, reported my boiler not working correctly and it’s January and still not fixed after contacting them over and over again you feel your banging your head of a wall constant trying to get things done. They are everyone’s worst nightmare not what you want especially when you’re renting for the first time too. Absolute joke !
5/5
GoogleConsistently exceeding expectations, Dan tackles even the most arduous tasks with a high sense of responsibility and professionalism. His dedication and hard work have garnered widespread praise for the company.
1/5
TrustpilotI will never recommend anyone use this…
I will never recommend anyone use this stat agent as they are unprofessional, the staff lie about everything, and the customer service is the worst ever.
1/5
TrustpilotDisgusting company
Disgusting company - had a booking today for a viewing, drove 40 minutes only to find out (from another couple who were there also for a viewing) that it has been cancelled as the owner doesn’t feel well. No one has rang me, contacted me, nothing!! BEN AND LOUIS IN CAMBERLEY - learn how to be professional before you become an estate agent…
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