Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
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5/5
GoogleI recently had the pleasure of working with Vinnay Sharma at Martin & Co to purchase my property. Vinnay Sharma was incredibly knowledgeable about the local market and helped me find a good property within the budget. He was also very responsive to my questions and concerns, and made sure that I was comfortable every step of the way. I highly recommend Vinnay Sharma to anyone looking for a professional and reliable property agent.
Overall, my satisfaction with Vinnay Sharma's services is beyond words. I highly recommend Vinnay Sharma to anyone in need of a dedicated, knowledgeable, and professional property agent. He truly made the process of buying a property a positive and successful experience. Thanks ! (5/5)
HD Β· 25 January 2024
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5/5
GoogleHighly recommend Martin & Co Harborne. As a nation-wide company, we previously used them for renting/managing our property. When we moved to Birmingham, we used them again for buying our new home. They provided continued support and end-less communications among different parties on every moment from viewing, sale agreement, mortgage, survey, solicitor towards completion. On the completion day, we receive a surprising gift box (picture attached) from Martin & Co. A very big thank you to Jess, Monaj and Harj. You did an excellent job!
Zhi Β· 22 May 2019
Agent replied
Thank you very much for your positive review, your feedback is appreciated.
Regards,
Martin & Co
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5/5
GoogleWhen we personally meet Deepa and her husband we already knew that we are in good hands, always willing to give advise and support. And rightfully so, that we are kept updated of everything if there are any concerns. Thank you every one in the team especially Debbie for keeping us updated of everything/ conerns. We will difinitely recommend Martin and Company Birmingham Harborne to our friends. Trust and communication is very important. We are very pleased with the services. Alban Tanajura
Alban Β· 28 March 2019
Agent replied
Thank you very much for your positive review, your feedback is appreciated. Regards, Martin & Co
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5/5
GoogleHerbie was amazing and very polite. He was extremely professional,welcoming, patient and was prompt at responding to emails and very informative which made the process smooth.It was indeed an Excellent service. Would highly recommend.
Thank you Herbie.
Pamela Β· 23 September 2025
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5/5
GoogleResponse to viewings and organising have been great so far. Martin & Co have a lot of properties in the area I am looking for and let my friend view on my behalf when I've been out the country, very much appreciated.
Steph Β· 3 January 2026
Agent replied Β· 14 July 2026
Hi Steph,
Thank you for your kind feedback! Weβre delighted to hear that our team has been β¦ More
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5/5
TrustpilotI recently viewed a beautiful propertyβ¦
I recently viewed a beautiful property with Martin & Co Harborne, and I was so impressed with how friendly, professional, and welcoming the team were. They acted so quickly, from the moment I called, I was offered a viewing the very same day, which I really appreciated.
Iβve since registered my interest in renting the property, as I could truly see myself and my family there. Itβs the kind of home Iβve been manifesting, a warm, happy space where my children and grandchildren can visit, and where family life can blossom again.
Thank you, Martin & Co Harborne, for making the whole experience feel so positive and personal. β¨π‘π«
Kind regards Shareyfa Ullah (Shez)
Shareyfa Β· 8 November 2025
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5/5
GoogleAmelia was great, she answered all questions asked and was punctual for the viewing also.
Lotus Β· 3 June 2025
Agent replied Β· 16 September 2026
Hi,
Thank you for your wonderful feedback! Weβre glad to hear Amelia was punctual and answered all your questions. We appreciate you taking the time to share your β¦ More
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5/5
GoogleMartin and co are great, Debbie Kempson is a ray of sunshine in my otherwise glum and boring life. I'm greatful to have Martin and Co In my life, Debbie is a shoulder to cry on in the hard times, a friend to laugh with in the good times and a mentor to advise in the uncertain times. Also very responsive with email and calls.
Mandeep Β· 30 September 2024
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5/5
GoogleOron was great when we looked at at place, put an offer in!
Samuel Β· 17 June 2025
Agent replied Β· 16 September 2026
Hi Samuel,
Thank you for your positive feedback! Weβre glad to hear Oron was great during your viewing, and we wish you the best of luck with your offer. β¦ More
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1/5
TrustpilotA terrible experience
The landlord has accepted another offer, and you should have proactively informed the other applicants who were still waiting, so they could make timely arrangements instead of waiting aimlessly for your notification.
It is even more disappointing that when someone emailed to ask whether the property had been rented out, you chose not to respond at all. Such indifference does not reflect the professionalism and courtesy expected from a reputable agency.
Every applicant may lose a monthβs rent due to your lack of communication, and this kind of discriminatory treatment is simply unacceptable.
I strongly advise others not to choose this agency, especially the staff member named Jack.
JOE Β· 29 October 2025
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1/5
FacebookThe landlord has accepted another offer, and you should have proactively informed the other applicants who were still waiting, so they could make timely arrangements instead of waiting aimlessly for your notification.
It is even more disappointing that when someone emailed to ask whether the property had been rented out, you chose not to respond at all. Such indifference does not reflect the professionalism and courtesy expected from a reputable agency.
Every applicant may lose a monthβs rent due to your lack of communication, and this kind of discriminatory treatment is simply unacceptable.
I strongly advise others not to choose this agency, especially the staff member named Jack.
Joe Β· 29 October 2025
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1/5
GoogleWe've been living in a flat rented by Martin & Co Harborne. Everything was ok when we were living there. The big problem started when the contract finished. The company did the check out and they verified that everything was correct. They said to us everything was ok and that they needed to communicate it to the landlord to return the deposit. We still waiting for after 3 weeks!!!! And we trying to contact with few Martin&Co's workers and no one answer us. It is shameful... When we rented the flat they were very quick to make documents and we had to pay them but now that they are the ones who have to give us back the money nobody answers us. Very disappointed with them I hope to have a solution soon or I will have to report it.
Lorena Β· 28 March 2018
Agent replied
Hi, sorry to hear that you have had a bad experience. Please could you contact me on 0121 427 2020 so that I can discuss this with you. Regards, Marie Littleford Head of Property Management
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1/5
GoogleWe've been living in a flat rented by Martin & Co Harborne. Everything was ok when we were living there. The big problem started when the contract finished. The company did the check out and they verified that everything was correct. They said to us everything was ok and that they needed to communicate it to the landlord to return the deposit. We still waiting for after 3 weeks!!!! And we trying to contact with few Martin&Co's workers and no one answer us. It is shameful...
When we rented the flat they were very quick to make documents and we had to pay them but now that they are the ones who have to give us back the money nobody answers us.
Very disappointed with them
I hope to have a solution soon or I will have to report it.
Lorena Β· 24 March 2018
Agent replied
Hi, sorry to hear that you have had a bad experience. Please could you contact me on 0121 427 2020 so that I can discuss this with you.
Regards,
Marie Littleford
Head of Property Management
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5/5
GoogleI recently had the pleasure of working with Vinnay Sharma at Martin & Co to purchase my property. Vinnay Sharma was incredibly knowledgeable about the local market and helped me find a good property within the budget. He was also very responsive to my questions and concerns, and made sure that I was comfortable every step of the way. I highly recommend Vinnay Sharma to anyone looking for a professional and reliable property agent.
Overall, my satisfaction with Vinnay Sharma's services is beyond words. I highly recommend Vinnay Sharma to anyone in need of a dedicated, knowledgeable, and professional property agent. He truly made the process of buying a property a positive and successful experience. Thanks ! (5/5)
William Β· 4 December 2023
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5/5
GoogleBen Mortimore was extremely helpful and supportive during our move. He worked with our schedule to ensure we could be present for all viewings, making the process much smoother and less stressful.
Evans Β· 30 September 2024
Agent replied Β· 30 September 2026
Hi Evans,
Thank you for your kind words! Weβre so pleased to hear Ben was so helpful and β¦ More
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5/5
GoogleFrom the moment Raj viewed our property we felt confident that he and his team would do their very best for us. When we encountered a last minute hitch and needed a new boiler Deepa quickly recommended a fitter who kindly prioritised our work so that our new tenant was not inconvenienced. Now we are very capably attended to by Charlotte and Cherry who are always very business like and friendly in their dealings with us. We wish Raj and team well as they expand their business further in the City Centre.( Rosemary/Tony Quinn)
ANTHONY Β· 22 May 2017
Agent replied
Thank you very much for your positive review, your feedback is appreciated.
Regards,
Martin & Co
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5/5
GoogleHi there I was a tenant of Derek Spires for 8 years, finding the new agents rather more professional. Have a good relationship with Raj and Sinead in particular and, after a few years of stagnation under Spires, things are being more speedily attended to and the premises progressively upgraded. Personally, I find the staff friendly and approachable. There's always scope to do more but there does seem to be a genuine commitment to making improvements to our quality of life. Recommended
Steve Β· 22 May 2017
Agent replied
Thank you very much for your positive review, your feedback is appreciated.
Regards,
Martin & Co
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1/5
View Agents TenantNo help at all if you have a problem.
I was a tenant in a property managed by Martin & Co for 6 months, There were problems from the start. Once I moved in, it was clear there was a major drainage problem with the toilet. Despite warning them, they took no notice and when I first used it, it basically was up to the rim and about to spill waste onto the toilet floor. Only at this point did they do anything. Water was pouring down the side of the house meaning I couldn't open my bathroom window, the electrics were slightly dodgy, meaning the boiler and everything didn't work. There was a damp problem affecting the walls and the electrics in the kitchen (according to the landlord's electrician guy). This was just a few of the problems.
Communication was just dire! Multiple phones calls, emails, physically going into the office, making a formal complaint to Martin & Co and I actually complained to Birmingham Council in the end.
I wouldn't use them for letting / selling a property ever again.
Only good thing is my deposit was returned quite promptly so my dealings with them could end. Thank god!
Michelle Β· 14 October 2016
Agent replied Β· 15 October 2016
Dear Michelle,
I am really sorry to hear that you weren't very happy with our service when you were renting a property through us. I know that you had numerous maintenance issues that needed to be sorted that took too long to get fixed. Unfortunately we were not managing the property for the landlord in terms of being able to deal with maintenance issues on his behalf. All maintenance issues had to be done by the landlord and his own contractors and this made it very difficult for us to help you to get these issues fixed for you. It is really disappointing when this happens as it looks bad on us as the agent when the landlord and his contractors are slow in dealing with maintenance. I hope you understand that this was beyond our control and I wish you well in your new property.
Regards,
Raj Bedi (Director)
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5/5
GoogleWent for a properly viewing in Harborne, the staff named Herbie we met was punctual and welcoming, greeting us with a smile as he waited for our arrival. He showed us around every part of the property, answered all our questions honestly β¦
Abdulrasheed Β· 2 December 2025
Agent replied Β· 14 July 2026
Hi Abdulrasheed,
Thank you for your kind feedback! Weβre delighted to hear that Herbie provided a β¦ More
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5/5
TrustpilotExcellent experience with the agency
Zack was great to deal with. He understood my situation, listened carefully and arranged the viewing very quickly. He was professional, friendly and made the process feel smooth. Thank you, Zack!
Laiba Β· 25 October 2025
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5/5
GoogleWe have been letting for the last five years in Harborne and had another property to let in Bearwood, we had never used Martin & Co before so was slightly hesitant but after meeting Oscar there was no need to worry, from the go everything has been five star, very happy with all the work Oscar and the team have done to date and would have no hesitation recommending
Tractorboy Β· 19 June 2024
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5/5
GoogleMartin & Co have been dealing with my property management since taking over the business from Murray Rogers. Chloe Chapman has been my Property Manager for several months. Chloe has always been professional, polite and consistent in her approach to her work. I can only congratulate her. She deals with any property issues promptly, works with me and my requests and keeps me informed of progress. Chloe is a credit to Martin & Co, Thank You. In addition, Martin & Co have recently secured new tenants for my property. The process was dealt with professionally resulting in new tenants being found and contacts exchanged quickly.
Gary Β· 2 November 2023
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5/5
GoogleI had a viewing of a house with Bogdan. Top tier customer service, very open and helpful. He communicated clearly before the appointment, arrived on time, and gave a detailed walkthrough of the unit. I would definitely recommend them to others.
Sriram Β· 17 December 2025
Agent replied Β· 14 July 2026
Hi Sriram,
Thank you for your kind feedback! Weβre delighted to hear that Bogdan provided β¦ More
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5/5
GoogleI met with Jack this morning for an apartment showing, and I was very impressed. He communicated clearly before the appointment, arrived on time, and gave a detailed walkthrough of the unit. Overall, a great experience I would definitely recommend them to others.
Abiodun Β· 26 November 2025
Agent replied Β· 14 July 2026
Hi Abiodun,
Thank you for your kind feedback! Weβre delighted to hear that Jack provided β¦ More
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