Trusted Agent profile · Birmingham

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Martin & Co Birmingham City reviews

★★★★★ Excellent

1,688 reviews across 3 platforms

28 Carver Street, Birmingham, B1 3AS

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Martin & Co's office in Birmingham, at 28 Carver Street, is rated 4.5 out of 5 across 1,688 reviews on three platforms, including 1,125 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.4 / 5

1,125

Reviews on Google

This office

Facebook logo

3.4 / 5

34

Reviews on Facebook

This office

Trustpilot logo

529

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Martin & Co Birmingham

We're a family run business specialising in property sales and residential lettings in Birmingham City Centre and surrounding areas - providing specialist advice, and support across all areas of the property market. Raj Bedi is Managing Director at Martin & Co Birmingham City and is both ARLA (Association of Residential Letting Agents) qualified and a resident in the city centre. Raj and his team have a wealth of knowledge of the local property market and offer expert advice and support to everyone of Martin & Co Birmingham City's customers. There is a wide range of property types available to suit every individual need in and around Birmingham City Centre, from studio flats, luxury four bed townhouses, and penthouse apartments. Whether you are looking to buy or invest in a property in or around Birmingham City Centre or you would like a free valuation, please do get in touch. For all property enquiries please call Martin & Co Birmingham City Centre on 0121 270 2633.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

I had an excellent experience with Martin & Co Birmingham City, thanks to Sher. From start to finish, Sher was professional, helpful, and incredibly responsive. She made the whole process smooth and stress-free, answering all my questions …

Charles · 16 September 2025

Agent replied · 16 September 2026

Hi Charles, Thank you for your kind and detailed feedback! We're so pleased to hear that Sher made such a positive impact on your experience, she truly embodies the values … More

5/5

Google

The lady from Martin &co at name Jessica was very nice person and also very helpfull with uss

Irma · 13 March 2026

Agent replied · 13 April 2026

Hi Irma, Thank you for your lovely review. … More

1/5

Trustpilot

If I could give less than 1 star I…

If I could give less than 1 star I would. THE WORST EXPERIENCE EVER!!!! In the beginning of my tenancy they promised a deep cleaning of the flat and guess what I even found a huge bin full of garbage. After 2 months the rats were all over my terrace - they did NOTHING And now I am begging for my legal right to receive my deposit back. They gave me a written permission to dispose some items from the old tenant and now they are saying I need to pay for them.... THE WORST COMPANY EVER

Anna · 24 July 2026

5/5

Google

I had an excellent experience working with Sophie Smith as my lettings consultant. From the very beginning, Sophie was professional, approachable, and incredibly knowledgeable about the rental market. She took the time to understand my …

Alex · 1 October 2025

Agent replied · 1 October 2026

Hi Alex, Thank you for your wonderful feedback! We’re thrilled to hear Sophie provided such professional, attentive, and knowledgeable support throughout your rental … More

5/5

Google

We met Mia who showed us a few properties in the City Centre. She was ever so nice, friendly and very professional. Mia was very helpful and gave us all the information we needed about the local area as we are not familiar with the area. Thank you so much Mia, you’re a star.

Nasreen · 10 March 2025

Agent replied · 8 October 2026

Thank you for sharing your experience! We’re delighted Mia could assist you so well and provide all the local info you needed. We’ll be sure to pass on your kind words to her. … More

4/5

Google

Ben Mortimore has been great so far, it was refreshing to have a letting agent in Birmingham, actually arrange a viewing and communicate with you. He’s very thorough indeed and I’d work with him again.

Solagne · 8 October 2025

Agent replied · 13 December 2024

Dear Solagne, Thank you for your positive feedback and for giving us a 4-star rating. We're delighted to hear that you've had a great experience with Ben Mortimore. Our team prides itself on excellent communication and thoroughness, and we're thrilled that it made a difference in your property search.

4/5

Google

I had a great experience with Sohail, Martin & Co. He greeted me warmly and was polite and courteous throughout our interaction. Sohail made me feel welcome and was professional in his approach, which really stood out. A pleasure to deal with you.

Elle · 17 July 2025

Agent replied · 22 July 2025

Hi Elle, Thank you for your lovely review. We’re so pleased to hear that Sohail made such a positive impression and that your experience with Martin & Co was a great … More

5/5

Google

Jessica was really helpful and provided a great service. I really appreciated her swift replies and ability to answer all my questions. Thanks to her help, I was able to secure a deal on a property in a very short time. I would highly recommend Martin and Co.

Sam · 20 May 2025

Agent replied · 1 October 2026

Hi Sam, Thank you for your fantastic feedback! We’re delighted to hear Jessica’s swift replies and helpfulness made your property search successful. We really … More

5/5

Facebook

Kamilah was very professional, polite and helpful. I felt I had all the information necessary to make a decision and that I had support at every stage.

Matt · 19 August 2026

5/5

Google

Working with Jessica has been an absolute pleasure. From our initial interaction, she demonstrated professionalism, attentiveness, and a genuine commitment to helping me find the perfect property. Her deep knowledge of the local market and keen understanding of my requirements made the entire process seamless and stress-free.

Rajan · 25 May 2025

Agent replied · 30 September 2026

Hi Rajan, Thank you for your kind words! We’re delighted to hear that Jessica made your property search seamless and stress-free with her professionalism and expertise. … More

5/5

Google

I would like to give a 5 out of 5 rating for Jessica Johal. The communication has been clear, prompt, and very helpful throughout the process. Jessica has been professional, supportive, and efficient, making the experience smooth and straightforward. I appreciate the dedication and excellent service provided. Thank you!

Kiran · 27 April 2025

Agent replied · 1 October 2026

Thank you so much for your kind words and 5-star rating! We’re delighted to hear that Jessica provided clear, prompt, and supportive service throughout your experience. We’ll be sure to pass on your appreciation to her. … More

4/5

Google

Overall it’s been an uphill experience for sure. They tend to take a while to respond, but everyone is nice. Zack was very helpful in trying to get me into a flat quickly.

Andrea · 10 October 2025

Agent replied · 17 October 2025

Thank you, Andrea! We really appreciate your honest feedback. We’re glad Zack was able to assist you and help speed things along in finding your flat. Your comments about communication are valuable, and we’ll use them to keep improving our … More

5/5

Google

Amelia was a great help when I did my viewing for a property advertised by Martin and Co. She was really very friendly and helpful and answered all my questions regarding the house.

Osama · 8 October 2025

Agent replied · 29 January 2025

Thank you for your kind words! We're delighted to hear that Amelia was friendly, helpful, and able to answer all your questions during your viewing. Providing a positive and informative experience is always our goal. If you need any further assistance, don’t hesitate to reach out!

5/5

Google

Owen Smith, Senior Lettings Consultant from Martin & Co Birmingham is an amazing person. He was at the apartment on time and was very helpful, friendly and kind. He helped me view the apartment this afternoon at Highfield Road. Many thanks Owen.

Flavia · 1 July 2025

Agent replied · 29 January 2025

Thank you for your kind words! We're delighted to hear that Amelia provided you with such amazing and helpful service. Your happiness with her efforts means a lot to us, and we'll be sure to share your lovely feedback with her!

5/5

Google

Very welcoming branch, big thanks to Jessica for having all the patience with me and taking her time to walk me through it all. Couldn’t have gotten help from anyone better 👍 …

J · 1 October 2025

Agent replied · 1 October 2026

Hi J M, Thank you for your kind words! We’re delighted to hear Jessica provided such patient and thorough support. We’ll be sure to pass on your thanks to her. … More

3/5

Google

We had a very poor experience where we were put down as not interested for the flat we wanted and weren't told until we called them twice. However Luke was far better and was keen to help us find a different flat

Emma · 26 June 2025

Agent replied · 30 June 2025

Thank you for taking the time to share your feedback. I'm very sorry to hear about your initial experience and that you weren't … More

1/5

Google

All I can say is they will milk every penny when it’s time to move . The beginning is great and smooth but when it’s time to end the lease, they will charge you for the smallest things.

Sibusiso · 2 September 2026

Agent replied · 7 September 2026

We regret to learn of your experience, Sibusiso. End-of-tenancy charges are a concern we take seriously. Please contact us on 0121 270 2633 so we can review your case directly.

5/5

Google

Great estate agents! Quickly arranged our viewings to see properties and lovely team! Mia was amazing, super helpful and such a lovely person!

Abby · 18 December 2025

Agent replied · 13 April 2026

Hi Abby, Thanks so much for sharing your experience! … More

5/5

Google

We’ve just signed onto a new flat and were helped by Jessica. She was super helpful and friendly! Thank you

Sophie · 13 January 2026

Agent replied · 13 April 2026

Hi Sophie, Thank you for sharing your experience! We’re delighted to hear that Jessica was … More

5/5

Google

My experience with Amelia was great. She was very friendly and she took her time to show me around. She answered all my questions politely. Overall, the viewing was great.

Ashinedum · 8 October 2025

Agent replied · 25 December 2024

We’re delighted to hear that you had such a great experience with Amelia. Her friendly nature and willingness to take the time to show you around while answering all your questions politely truly reflect the standard of service we aim to … More

5/5

Google

Recently had a viewing by Martin and co. Amelia was the agent and she was very helpful. She let us view at our leisure and answered any questions. Would recommend

Oliver · 8 October 2025

Agent replied · 29 January 2025

Thank you for your lovely feedback! We're thrilled to hear that Amelia provided such a helpful and accommodating experience during your viewing. It's great to know she made you feel at ease. Your recommendation means a lot to us, thank you!

5/5

Google

Would like to say a huge thanks to Jessica! She was very welcoming, professional, polite and very detail-oriented during the viewing. She answered all questions thoroughly and really sold the place along with the building. Overall It was an amazing time, the home was beautiful and the service was top-notch.

David · 24 February 2025

Agent replied · 8 October 2026

Thank you so much for your wonderful review! We’re delighted to hear that Jessica provided you with such a professional and thorough experience. We’ll be sure to pass on your kind words. … More

5/5

Google

Great service! Oron Batson was very accommodating even with me being late for the viewing. He even offered to show more properties. Also, Mia Henley set up the viewing and was always quick to get back to me, very professional service and team.

Ronnie · 17 May 2025

Agent replied · 1 October 2026

Hi Ronnie, Thank you for your great feedback! We’re delighted to hear Oron and Mia provided accommodating and professional service throughout your experience. We … More

5/5

Google

Liberty was very efficient to get the property furnished and ready to be listed on the market. Mia was very knowledgeable about letting and potential tenants requirments. Good team together!

Sunny · 4 October 2025

Agent replied · 20 July 2026

Thank you, Sunny! We’re pleased Liberty and Mia could provide a smooth and knowledgeable service to get your property ready and meet tenant requirements efficiently. … More

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Questions about Martin & Co Birmingham City

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Birmingham won Trusted Agent.

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