Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleClaire has been absolutely amazing in supporting us with the sale of our flat. It was a long and frustrating process for us with difficulty from both our buyer and seller, however Claire was extremely patient, never missed a phone call and always gave us 100%. We are truly grateful for the help of Claire and the team.PositiveResponsiveness, Quality, Professionalism, Value
Claire · 22 June 2022
★★★★★ 5/5
GoogleJust completed the purchase of a house through Leaders.
The service was fantastic, and the process was seamless. They made everything as stress free as possible.
Thank you Sue and Damon for a great job.
Sam
Samuel · 22 May 2024
★★★★★ 5/5
GoogleMark, Robin and the team have been brilliant: I have not had to chase anything and they are very proactive and client-focused. I can’t believe how stress-free it’s all been so far! A very different experience to when I’ve used other agents. They know their business and their location, and their experience delivers good results. Well done and thank you for keeping me sane!PositiveResponsiveness, Quality, Professionalism, Value
Katrina · 22 June 2021
★★★★★ 5/5
GoogleI had a good experience with Leaders. Louise was very helpful and polite throughout the whole letting process.
Abie · 22 June 2023
Agent replied · 21 June 2024
Dear Abie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe came to Leaders to help us find a house to rent and the deal they gave us for a 3bedroom house with their no deposit option was just unbeatable. Chelsea was so professional by providing us with all the information we needed as well as promptly responding to all our email enquiries, paperwork and documentations. In fact she made everything so easy and seamless. She's such a genius. Would surely recommend Leaders.
Isaac · 23 June 2019
★★★★★ 5/5
GoogleGreat service and very fast! Both Amy & Hannah were very informative and helpful in my process!
Danny · 22 June 2023
Agent replied · 21 June 2024
Dear Danny
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMahema,
Is amazing what a awesome property manager.
Very quick and efficient.
Would strongly recommend
Thanks
Alistair
Alistair · 22 June 2023
Agent replied · 21 June 2024
Dear Alistair
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have been a tenant at a property managed by Leaders for a while now. The service is always professional, accommodating, and friendly. When the shower needed replacing recently (and there were subsequent delays with a contractor), my Property Manager Aimee managed the process well through regular and clear prompt communication, perseverance in discussions with contractors and the landlord, and all round excellent customer service.
Thomas · 22 June 2023
Agent replied · 21 June 2024
Dear Thomas
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleThe whole team at Leaders were brilliant throughout me selling my flat. I had a few issues along the way but Sue was amazing she kept me up to date the whole time and I wouldn't have completed before Christmas if it hadn't been fo Sue.
Thank you to everyone involved and I would definitely recommend Leaders to people.
Gemma · 22 June 2022
★★★★★ 4/5
GoogleI’m Due to rent a wonderful property from Leaders, they very were prompt to give me a booking date to view. I got a response the following day that we had been accepted. Emails have been fast and flowing to keep me up-to-date with my progress on the letting agreed. Amy Smith has been really good with any answers to our queries as I have never rented before. Thank you leaders
Dawn · 23 June 2019
★★★★★ 5/5
GoogleExcellent estate agents, sold my flat with Mark and the team and would highly recommend them. Any bumps in the road I had were quickly and efficiently dealt with.
Thanks again!
Pete · 15 June 2024
★★★★★ 5/5
GoogleThanks you to Louise at Leaders for all your help, advice & great communication over the past few months with a positive outcome. Highly recommended!
Maggie · 23 September 2024
★★★★★ 5/5
GoogleClaire is amazing . She has gone above her job role selling our house . She has played an active role dealing with the other estate agents, solicitors and helping us with all issues we had . Without claire we wouldn't be in our new home now as she has been brilliant. Thank you so much xxPositiveProfessionalism
Kerry · 22 June 2022
★★★★★ 5/5
GoogleRecently purchased a property through Leaders Estate Agents and whilst I cannot speak for the experience of the paying seller, from a buyers perspective they were incredibly professional. Excellent service, very timely responses to emails and happy to answer any questions or queries. Whilst we mainly dealt with Claire, all the staff seemed very friendly and professional. Overall great service.PositiveResponsiveness, Quality, Professionalism
PMangham · 27 August 2021
★★★★★ 5/5
GoogleAs a longstanding landlord I have appreciated working with Leaders Estate Agents in Kings Norton. In addition to the increased levels of general communication the company has introduced e.g. via the informative newsletter, I really value the extremely efficient, helpful and personable way Karen, in the Property Management Team, has dealt with matters relating to my property. Her support and positive approach has been invaluable. Thanks Karen and all the team.
Nalini · 23 June 2018
★★★★★ 5/5
GoogleI had a great experience with Leaders when I chose them to sell my property in Stirchley. I believe Claire particularly is a great saleswoman, for starter she managed to convince me to go with their agency even though I had attractive offers from other agencies which I already knew personally... They sold the house at a good price in less than a week! Appreciated also Sue support during the sale process. Very much recommended.
Dino · 5 August 2024
★★★★★ 5/5
GoogleWe cannot thank Mark, Sue, Claire and all the Leaders Kings Norton Team enough and commend them all for their extremely professional work carried out with experience. 100% from start to finish. Thank you all so very much for making a complicated sale easy for us to complete.
In much appreciation, Carole Cundill and Alan Eales
Carole · 22 June 2022
★★★★★ 5/5
GoogleClaire made the journey super easy!
She was very informative whilst showing the house and then made the whole process of the purchase and pickup as simple as possible.
Couldn’t ask for anything more helpful to lessen the stress of buying a house.
Very happy to use Leaders and would recommend them to anyone!PositiveResponsiveness, Professionalism, Value
Jay · 22 June 2022
★★★★★ 5/5
GoogleI recently attended a property viewing with ashleen at leaders I was really impressed with her professionalism. She was polite, friendly, and made me feel comfortable throughout the viewing. She took the time to show me around the property …
Liam · 16 October 2025
★★★★★ 1/5
GoogleIf I could put zero stars, I would. From being made to pay rent for a full month when I moved in on the 11th, to lies about damages that was caused by leaking roof and people who did repairs. Contract saying landlord was responsible for bills and the agent signing me up to pay the electricity bill..I am glad moved out when I did. I feel sorry for their future victims
Doreen · 12 September 2024
★★★★★ 5/5
GoogleWe have just received the keys to our new house, which we have purchased via Leader's, Kings Norton. Damon and Sue were both extremely helpful in the process.
Many thanks for everything.
Gwen · 22 April 2024
★★★★★ 5/5
GoogleKate and the team have been very professional whilst sourcing tenants for me.
Arfan · 22 June 2023
Agent replied · 21 June 2024
Dear Arfan,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleI purchased a property through Leaders and found Damon and the team to be very organised and helpful. Thank you.
Ian · 4 November 2024
★★★★★ 5/5
GoogleThanks to Leaders, especially Libbi, who have just rented out a flat in Kings Norton forus. Following a previous tenancy (using other rental agents) Libbi arranged for the flat to be decorated and cleaned throughout and then found us a tenant very quickly. Excellent service and particular thanks to Libbi who has been brilliant.
Margaret · 22 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.