Leaders Sales reviews

★★★★★ 5/5

Google

I am in the process of selling my house in Bromsgrove at the moment, and Ryan Peters from Leaders sales department (I believe Ryan is based in Birmingham) has been supporting me and doing an outstanding job. He is calm, proactive and always quick to get back to me when I have a query. Selling a property can be stressful, but Ryan has made it very easy for me. I highly recommend Leaders to anyone selling in the Midlands area, and ask for Ryan Peters!

Andrea · 2 April 2026

★★★★★ 5/5

Google

Throughout the process of selling my house to purchasing my apartment the whole team were ready to help and advise at all times. Damon is the height of polite professionalism and Mark worked behind the scenes to find my perfect apartment. Sue Carter went over and above helping through the completion. Chasing and keeping me informed every step of the way. Thank you all so much. I would definitely recommend you to anyone going through this very stressful, all be it exciting situation.

Vanessa · 16 February 2026

★★★★★ 5/5

Google

Huge thank you to Ryan who helped me and my family out with our home situation. We currently live in a rented property and our landlord was looking to sell. Unfortunately at the time we weren’t in the position to buy from them. However, Ryan wrote an excellent email on our behalf explain how we would love to buy the house in the future. Our landlord agreed and we’re now in the process. Couldn’t be more greatful for his help. Thanks again Ryan!

Arthur · 16 December 2025

★★★★★ 5/5

Google

I have had a brilliant experience with Leaders Kings Norton on my recent house sale. Mark and Sue were always quick to respond and ensuring the ball was continually rolling in the right direction. Sue was especially instrumental in keeping to the preferred completion date and the sale process under 4 months. I would highly recommend them to anyone looking to sell/buy in the Kings Norton area.

Ruth · 16 February 2026

★★★★★ 4/5

Google

Leaders provided an efficient and seamless service throughout our lettings process. Everything was handled promptly and professionally, making the experience smooth and stress-free. We were then introduced to our property manager, Thea Meek, who has been consistently friendly and approachable over the phone. Communication has been excellent, and any concerns we've raised have been addressed thoroughly. Maintenance issues were resolved quickly, with follow-up calls ensuring everything was in order. Overall, we've been very satisfied with the level of service provided.

Thanjeema · 22 August 2025

★★★★★ 5/5

Google

I brought my first home using leaders, I cannot thank Damon enough for all the help he has given me! From the viewing all the way through so quick at responding to emails/calls/queries. So kind and polite bur most of all patient, making it a lot easier for me as I’m a really anxious person. Also Sue and Jill have been fabulous to! Can’t recommend leaders enough. Thank you so so much. Georgia Rigg

Gppr · 11 July 2025

★★★★★ 5/5

Google

Many many thanks to Mark and the team at Leaders Kings Norton branch for providing such a great service. Very professional, very courtesy, great delivery, just lovely people to work with. We've been looking for a property in the Bournville area for our family for over a year now, and the service we've received from Leaders has by far been the best of all the local estate agents. I am also a property investor and own a lettings business for over 20 years so have some experience in this space. Thanks again Mark and team!

Tu · 6 April 2025

★★★★★ 5/5

Google

Despite what turned out to be a lengthy and occasionally frustrating transaction, Damon and Mark from Leaders Cotteridge, and LRG Move Manager Sue kept me informed, and responded to my many questions. Getting the offer is easy - getting it over the line is far more tricky - thanks guys!

John · 16 January 2026

★★★★★ 5/5

Google

Aisleen was absolutely amazing. She was not only professional but also incredibly understanding and patient throughout the whole process. It really felt like she saw things from our point of view, which made such a difference. No matter how many questions we had, she took the time to answer each one with calm and care, and helped us feel at ease every step of the way. We’re so grateful for her support!

Keerthana · 6 June 2025

★★★★★ 5/5

Google

Hello everyone. I would like to send a big Thank you for Mahema Sultana which she is very professional in what she is doing for Leaders Estate Agents. I never had any problems since she is maintaining my propriety. She is very kind and talkative over the phone , she is sorting out the issues very quick which I am very happy and pleased. THANK YOU Mahema Sultana you are a very dedicated person in what are you doing and you are the best.

Alex · 22 June 2023

★★★★★ 5/5

Google

The team at Leaders have been just fantastic! I was initially unsure what to expect given some house buying experiences I’d heard from others but the team were so organised, accommodating, supportive and fantastic! Sue was our move manager who was very organised, keeping us updated and being clear on what she needed the whole way and Claire was the same, managing comms between us and the vendor, being accommodating with viewings / second viewings etc. and really supportive. Can’t recommend the team enough!

Livi · 22 June 2023

★★★★★ 5/5

Google

Thank you to Robin Smith, Mark Kelsall and Sue Carter in the home move team. From the start of the process in July 2022 they got the property on the market quickly and then sold STC within a matter of weeks. Then when we entered a stressful frustrating following few months they were supportive and patient with 2 very edgy clients. It was a long road but we got there in the end in January 2023. Thank you.

Rob · 22 June 2023

★★★★★ 5/5

Google

I was dealing with many agencies for the past year to find a good house. But Leaders was so good and they handled my application with care. They have a great customer service. Louise was taking care of the application and all of the team in the branch were so helpful. I was so happy with the little gift they gave me when I collected the keys. Thank you all for you hard work.

Farid · 22 June 2023

★★★★★ 5/5

Google

Leaders manage my properties. Mahema is my property manager, and has been for some time. She is efficient, knowledgeable, polite and affable. She clearly cares about her job and if she tells you she will do something, she does it. I'm always kept informed of any problems and of any legal obligations i may have as a landlord. I would certainly recommend Leaders, and Mahema in particular, as property managers.

Brian · 22 June 2023

★★★★★ 5/5

Google

I have had my property managed by Leaders for a number of years. I find the landlords portal really easy to use and the service is always quick. In particular Mahema on the property management team is someone I rely on as she is helpful and knowledgeable on all my issues. She is very quick to respond and always professional in her dealings. She is very pragmatic on answering queries or worries that I have , I always feel confident when she is dealing with any issues regarding my property .

Carolyn · 23 September 2024

★★★★★ 5/5

Google

Leaders were fantastic! Completing both the sale of our old property and purchase of our new one. After a painful experience with the purchase of our first house we were anxious to move. Claire, Sue and Damon made the whole process as stress free as possible. Claire and Damon secured our dream house and sold our old one all within a few weeks. Constantly keeping us up to date with both houses and answering any questions we had throughout. Once everything was agreed Sue was brought in to ensure everything moved along smoothly which really helped make the move as stress free as possible. Even after the move they were more than happy to take in a parcel that had been accidentally sent to our old address. Which shows how happy they are to go above and beyond.

Oliver · 23 September 2024

★★★★★ 5/5

Google

Hannah helped from start to finish in getting the paperwork sorted for a room rent. She was very patient with all my questions and did her best to get us moved in as soon as possible. Natasha was also very helpful and ensured the move in day wasn't delayed. They were always at the end of the phone when needed and gave a very good experience all round.

Merve · 22 June 2023

★★★★★ 5/5

Google

We used Leaders in Cotteridge to sell Mum’s house. Claire Ayres led the sales team, ably supported by Damon Baylis, Sue Carter and Mark. From the outset, Claire demonstrated outstanding professionalism. She is very pleasant to deal with and clearly understood the situation and the required outcome. Claire is responsive to calls and both verbal and written communication were clear. The particulars were gathered immediately and quality photos produced. The marketing was accurate, generating a huge interest. Although the process was on our timescale, Claire and her team managed their time effectively. Viewing was in blocks and feedback was presented verbally and in writing. Mum had stipulated the property was to go to a family and these wishes were observed. When a sale was finally agreed, Claire’s colleague Sue Carter maintained a post-sale overview, liaising with the purchasers and solicitors, giving regular feedback. I cannot praise Claire and her team highly enough. Highly recommended!

Jasmine · 19 August 2024

★★★★★ 5/5

Google

I had a great experience with this sales team whilst selling my property. They were professional, responsive and knowledgeable which made the entire process as smooth and stress-free as possible! Their understanding of the market led to a great outcome and I would gladly recommend them to anyone looking to buy or sell a property. In particular, I would like to extend a huge thank you to both Damon (Senior Sales Consultant) and Sue (LRG Move Manager) who expertly guided me through the whole process.

Jeanette · 16 February 2026

★★★★★ 5/5

Google

I’ve been renting my property through Leaders for many years now. Recently things have been tough for landlords (and tenants also) due to interest rate rises and I thought I might need to sell my property. Senior Property Manager Aimee Taylor has been great, discussing options and ways to better manage my property to keep it affordable. Thank you Aimee for all of your advice and assistance.

Claire · 22 June 2023

★★★★★ 5/5

Google

We had the pleasure of working with Claire to sell my Aunts house through a Probate Estate. Claire provided excellent advice and suggested an auction which we had not thought of. We live in Australia which made no difference at all. Claire liaised with us, solicitors and their in house auction team which made for a seamless process. Claire and her team worked hard to market and show the house which sold at auction in 4 weeks! We cannot believe that this happened and appreciate all the hard work that went into making this a stress free process . Highly recommend these estate agents.

Martine · 27 July 2024

★★★★★ 5/5

Google

I have had an excellent experience with Louise from the lettings team. I had dealt with Other agents and have not had the best experience and then came across leaders and its the best decision I made. Spoke to Louise who was very professional and informative and responsive. She gave good advise and let my property within 8 days of having the keys. would highly recommend.

Arfan · 22 June 2023

★★★★★ 5/5

Google

I had a great experience with Leaders Estate Agents in Kings Norton. Damon was really helpful in finding the right property and arranged multiple viewings to make sure it was the perfect fit. Sue was also brilliant throughout the process, …

Daniel · 16 November 2025

★★★★★ 5/5

Google

I purchased a buy-to-let property and I gave Leaders with full management, and the experience has been fantastic! From the very beginning, Lewis was polite, professional, and extremely helpful in finding tenants. Communication has always …

Samuel · 16 December 2025